
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
3412018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingSYNC™ 3

Map Mode
Map mode shows advanced viewingcomprised of 2D city maps, 3D landmarksand 3D city models (when available). 2Dcity maps show detailed outlines ofbuildings, visible land use, landscapefeatures, and detailed railroadinfrastructure for the most essential citiesaround the globe.
3D landmarks appear as clear, visibleobjects that are typically recognizable andhave a certain tourism value.
3D city models are complete 3D modelsof entire city areas including navigableroads, parks, rivers and rendered buildings.3D landmarks and city models appear in3D map mode only. Coverage of thesevaries and improves with updated mapreleases.
Select the zoom in icon to see acloser view of the map.
Select the zoom out icon to seea farther away view of the map.
You can adjust the view in presetincrements. You can also pinch to zoom inor out of the map.
The information bar tells you the namesof streets, cities or landmarks as you hoverover them with the crosshair curser.
You can change your view of the map bytapping on the location indicator icon onthe right hand side of the screen. You canchoose from the following options:
Heading up (2D map) Thisalways shows the direction offorward travel to be upward onthe screen. This view is availablefor map scales up to 3 mi (5 km).
North up (2D map) alwaysshows the northern direction tobe upward on the screen.
3D map mode provides anelevated perspective of the map.Adjust this viewing angle androtate the map 180 degrees bytouching the map twice, andthen dragging your finger along the shadedbar with arrows at the bottom of the map.
Re-center the map by pressingthis icon whenever you scroll themap away from your vehicle’scurrent location.
Mute: Press to mute the audionavigation guidance. Press thebutton again to un-mute theguidance.
Points of Interest (POI)grouping icon: You can chooseup to three POI icons to displayon the map. If the chosen POIsare located close together or areat the same location a box is used todisplay a single category icon instead ofrepeating the same icon, in order to reduceclutter. When you select the box on themap, a pop-up appears indicating howmany POIs are in this location. Select thepop up to see a list of the available POIs.You can scroll through and select POIsfrom this list.
If your vehicle is low on charge or fuel,station icons automatically display on themap.
3692018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingSYNC™ 3E207752 E207753 E207750 E207749 E207748 E207751 E251780 E251779 E207754

Sun Visors.........................................................84Illuminated Vanity Mirror...................................84Supplementary Restraints System.........38Principle of Operation........................................38Symbols Glossary.............................................7SYNC™ 3........................................................335General Information.........................................335SYNC™ 3 Troubleshooting......................393SYNC™ Applications and Services.......313911 Assist................................................................313SYNC Mobile Apps.............................................315SYNC™............................................................297General Information..........................................297SYNC™ Troubleshooting..........................327
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TailgateSee: Manual Liftgate...........................................64Technical SpecificationsSee: Capacities and Specifications............268The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................195Tire Care..........................................................244Glossary of Tire Terminology........................246Important Information for 235/40R18Low-Profile Tires and Wheels..................244Information About Uniform Tire QualityGrading.............................................................244Information Contained on the TireSidewall............................................................247Temperature A B C............................................245Traction AA A B C...............................................245Treadwear.............................................................245Tire Pressure Monitoring System..........260Changing Tires With a Tire PressureMonitoring System........................................261Understanding Your Tire PressureMonitoring System .......................................261TiresSee: Wheels and Tires.....................................244Towing a Trailer.............................................182Towing the Vehicle on Four Wheels - 1.0LEcoBoost™, AutomaticTransmission...............................................183Emergency Towing.............................................183Recreational Towing..........................................183
Towing the Vehicle on Four Wheels -2.0L, Automatic Transmission..............183Emergency Towing.............................................183Recreational Towing.........................................184Towing the Vehicle on Four Wheels -Manual Transmission...............................182Recreational Towing..........................................182Towing..............................................................182Traction Control............................................150Principle of Operation......................................150Transmission Code Designation.............273Transmission..................................................140Transporting the Vehicle............................182Trip Computer.................................................95All Values................................................................95Average Fuel Consumption..............................95Distance to Empty...............................................95Instantaneous Fuel.............................................95Outside Air Temperature...................................95Resetting the Trip Computer...........................95Trip Odometer.......................................................95Trip Timer................................................................96Type Approvals............................................455
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Under Hood Overview - 1.0LEcoBoost™..................................................213Under Hood Overview - 2.0L....................214Unique Driving Characteristics.................127USB Port.........................................................296Using Cruise Control....................................162Switching Cruise Control Off..........................162Switching Cruise Control On..........................162Using MyKey With Remote StartSystems..........................................................58Using Snow Chains.....................................259Using Stability Control................................152Using SYNC™ With Your MediaPlayer.............................................................318Accessing Your USB Song Library................322Bluetooth Devices and SystemSettings.............................................................324Connecting Your Digital Media Player to theUSB Port...........................................................318Media Menu Features........................................321Media Voice Commands.................................319USB 2......................................................................324
4672018 Focus (CDH) Canada/United States of America, JM5J 19A321 AA enUSA, Edition date: 201706, Second PrintingIndex