
Charging Status Screen
When you enter or switch off the vehicle,
on your right information display you have
the opportunity to view charging status,
charge start and end times as well as the
charging mode. You can also switch your
charging mode between Value Charge and
Charge Now. See Electric Vehicle
Information in your SYNC information.
WARNING LAMPS AND
INDICATORS
The following warning lamps and
indicators alert you to a vehicle condition
that may become serious. Some lamps
illuminate when you start your vehicle to
make sure they work. If any lamps remain
on after starting your vehicle, refer to the
respective system warning lamp for further
information.
Note:
Some warning indicators appear in
the information display and operate the
same as a warning lamp but do not
illuminate when you start your vehicle
Anti-Lock Braking System Warning
Lamp If it illuminates when you are
driving, this indicates a
malfunction. You will continue
to have the normal braking system
(without anti-lock braking system) unless
the brake system warning lamp is also
illuminated. Have your vehicle checked by
an authorized dealer.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer. Battery Charging Condition
Warning Lamp If it illuminates when driving, this
indicates a malfunction. Have
your vehicle checked by an
authorized dealer immediately.
Brake System Warning Lamp WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance
may occur. It may take you longer to stop
your vehicle. Have your vehicle checked as
soon as possible. Driving extended
distances with the parking brake engaged
can cause brake failure and the risk of
personal injury. It will illuminate when you
engage the parking brake with
the vehicle on.
If it illuminates when you are driving, check
that the parking brake is not engaged. If
the parking brake is not engaged, this
indicates low brake fluid level or a brake
system malfunction. Have your vehicle
checked by an authorized dealer
immediately.
It also momentarily illuminates when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer.
Cruise Control Indicator It will illuminate when you switch
this feature on.
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Direction Indicator
It illuminates when you switch a
direction indicator or the hazard
flashers on. Flashes during
operation. An increase in the rate of
flashing warns of a failed indicator bulb.
Door Ajar Displays when the vehicle is on
and any door is not completely
closed.
Motor Coolant Temperature Lights when the motor coolant
temperature is high. Stop your
vehicle as soon as possible,
power it down and let it cool.
Fasten Safety Belt Warning Lamp It will illuminate and a chime will
sound to remind you to fasten
your safety belt. See Seatbelt
Reminder (page 31).
Front Airbag Warning Lamp If the warning lamp does not
illuminate during start up,
remains on or flashes, the
system may be disabled. Have your vehicle
checked by an authorized dealer.
High Beam Indicator It will illuminate when you switch
the high beam headlamps on. It
will flash when you use the
headlamp flasher.
Liftgate Ajar Lights when the liftgate is not
completely closed. Limited Performance Amber: Indicates limited vehicle
performance due to a cold or hot
battery. A corresponding
message displays.
Red: Indicates severely limited vehicle
performance due to a cold or hot battery.
This is accompanied by a corresponding
message. Drive with caution. Keep your
vehicle plugged in when not in use to
maintain battery temperature.
Low Battery Lights when the battery level is
low. You may also see a
message suggesting you reduce
your usage of the climate system.
Low Tire Pressure Warning Lights when your tire pressure is
low. If the lamp remains on at
start up or when driving, check
your tire pressure as soon as possible.
It also lights momentarily when you switch
on your vehicle to confirm the lamp is
functional. If it does not light when you
switch on your vehicle, or begins to flash
at any time, have the system checked by
an authorized dealer.
Low Washer Fluid Lights when the windshield
washer fluid is low.
Headlamp and Parking Lamp
Indicator It will illuminate when you switch
the headlamps or parking lamps
on.
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Powertrain Fault
Lights when the system detects
a powertrain or high-voltage
charge system fault. If the
indicator stays on or continues to come on,
contact an authorized dealer as soon as
possible.
Ready to Drive Lights after you power your
vehicle on and it is ready to drive.
A corresponding message may
display stating ready to drive.
Stability Control Warning Lamp Lights when the system is
active. If it remains on or does
not light when you power your
vehicle on, this indicates a malfunction.
During a malfunction, the system turns off.
Have the system checked by an authorized
dealer immediately. See Using Stability
Control (page 125).
Stability Control Off Indicator Lights when you switch the
system off. It goes out when you
switch the system back on or
when you power off your vehicle.
See
Using Stability Control (page 125).
Stop Safely Indicates an electrical
component fault or failure that
causes your vehicle to shutdown
or enter into a limited operating mode. A
message may also display. Vehicle Plugged in Lights after you plug in your
vehicle. A corresponding
message may display after
attempting to power on your vehicle.
AUDIBLE WARNINGS AND
INDICATORS
Keyless Warning Alert
The horn will sound twice when you exit
your vehicle with the intelligent access key
and your vehicle is in RUN, indicating your
vehicle is still on.
Headlamps On Warning Chime
Sounds when you remove the key from the
ignition and open the driver's door and you
have left the headlamps or parking lamps
on.
Parking Brake On Warning Chime
Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have the
system checked by your authorized dealer
immediately.
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GENERAL INFORMATION
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. You can control various systems on your
vehicle using the information display
controls on the steering wheel.
The information display shows the
corresponding information.
Left Information Display Controls •
Press the up and down arrow buttons
to scroll through and highlight the
options within a menu.
• Press the right arrow button to enter a
sub-menu.
• Press the left arrow button to exit a
menu.
• Press and hold the left arrow button at
any time to return to the main menu
display (escape button).
• Press the OK button to choose and
confirm settings or messages.
Main menu
From the main menu bar on the left side
of the information display, you can choose
from the following categories: Display Mode
Trip 1 and 2
Energy
Information
Settings
Display Mode Use the up or down arrow
buttons to choose between the
following display options.
Note: The cluster will remember the menu
level 2 state when you change the power
button state from the RUN to the OFF
position.
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Alarm System
Action
Message
Alarm triggered due to unauthorized entry. See Passive Anti-
Theft System (page 58).
Vehicle Alarm To Stop
Alarm, Start Vehicle.
Battery and Charging System (High Voltage) Action
Message
Your vehicle needs confirmation it is unplugged before
allowing to power on. You must make sure your vehicle is
unplugged and you respond to the message prompt before
powering on your vehicle.
Vehicle Plugged In ? Yes
No
Your vehicle is ready to drive.
Ready to Drive
Your vehicle detects it is still plugged in and you attempt to
start it.
Unplug Prior to Starting
Vehicle
Stop your vehicle as soon as it is safe to do so and power it
off. Contact an authorized dealer.
Elec system overvoltage
Stop safely
Warning of a low 12–volt battery condition. Turn off all
unneeded electrical accessories. Contact an authorized dealer.
Battery low See manual
The estimated range is
10 mi (16 km) or 15 mi (24 km) for
MyKey. Your vehicle needs to be charged soon.
Low Battery
The estimated range is
10 mi (16 km) or 15 mi (24 km) for
MyKey and the climate system is in use. Turn off unneeded
climate system operation to increase your vehicle range.
Low Battery Reduce
Climate use for more
range
The estimated range is
0 mi (0 km). Stop your vehicle in a
safe place. Your vehicle must be charged.
Depleted Battery Stop
safely now
High climate usage may make it difficult to stay within your
energy budget.
Reduce Climate Use for
More Range
Cold battery temperatures is affecting your vehicle perform-
ance.
Limited Performance
Due to cold battery
Your vehicle performance is severely affected by cold battery
temperatures. Drive with caution. Keep your vehicle plugged
in when not in use to maintain proper battery temperature.
Severely Limited
Performance Due to cold
battery
Hot battery temperature is affecting your vehicle performance.
Limited Performance
Due to hot battery
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HEATED SEATS
WARNING
People who are unable to feel pain
to their skin because of advanced
age, chronic illness, diabetes, spinal
cord injury, medication, alcohol use,
exhaustion or other physical conditions,
must exercise care when using the heated
seat. The heated seat may cause burns
even at low temperatures, especially if
used for long periods of time. Do not place
anything on the seat that insulates against
heat, such as a blanket or cushion. This
may cause the heated seat to overheat.
Do not puncture the seat with pins, needles
or other pointed objects. This may damage
the heating element which may cause the
heated seat to overheat. An overheated
seat may cause serious personal injury. Do not do the following:
•
Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
• Operate the heated seats unless the
vehicle is powered to Ready to Drive.
Doing so can deplete the 12-volt
battery. Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
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3. Press the release button and push the
parking brake lever downward.
HILL START ASSIST WARNINGS
The system does not replace the
parking brake. When you leave your
vehicle, always apply the parking
brake and shift the transmission into park
(P) for automatic transmission or first gear
for manual transmission. You must remain in your vehicle
when the system turns on. At all
times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required. Failure
to take care may result in the loss of
control of your vehicle, serious personal
injury or death. The system turns off if there is a
malfunction or if you excessively rev
the engine.
The system makes it easier to pull away
when your vehicle is on a slope without the
need to use the parking brake.
When the system activates, your vehicle
remains stationary on a slope for a few
seconds after you release the brake pedal.
This allows you time to move your foot
from the brake to the accelerator pedal.
The brakes release when the engine has
developed sufficient torque to prevent your
vehicle from rolling down the slope. This
is an advantage when pulling away on a
slope, for example from a car park ramp,
traffic lights or when reversing uphill into
a parking space.
The system activates on any slope that
causes your vehicle to roll.
Note:
There is no warning lamp to indicate
the system is either on or off. Using Hill Start Assist
1. Press the brake pedal to bring your
vehicle to a complete standstill. Keep
the brake pedal pressed and shift into
first gear when facing uphill or reverse
(R) when facing downhill.
2. The system activates if the sensors detect that your vehicle is on a slope.
3. When you remove your foot from the brake pedal, your vehicle remains on
the slope without rolling away for a few
seconds. This hold time increases if you
are in the process of driving off.
4. Pull away in the normal manner.
Switching the System On and Off
Vehicles with Manual Transmission
You can switch this feature on or off in the
information display. The system
remembers the last setting when you start
your vehicle.
Vehicles with Automatic Transmission
The system turns on when you switch the
ignition on and you cannot switch the
system off.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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