2018 FORD FLEX ignition

Vehicle Hotspot (If Equipped)
You can access the following: Action and Description
Menu Item
Allows you to turn the hotspot on and off.
Wi-Fi Hotspot
On/Off
Allows you to view and edit hotspot settings such as the SSID and
password.
Settings
Allows you to view your vehicle's hotspot plan and data usage.
Data Usage
Allows you to manage devices connected to your hotspot.
Manage Devices
Note: The Vehicle Wi-Fi Hotspot (Vehicle
Hotspot) may be operational while ignition
is On and may remain operational while the
ignition is Off.
Note: Vehicle Hotspot services are provided
by the vehicle network carrier, subject to
your vehicle network carrier agreement,
coverage and availability.
Note: It is the account owner ’s
responsibility to remove the vehicle from
the vehicle network carrier account when
ownership of the vehicle is transferred. If the
owner would like to remove the vehicle from
the account for any reason, please contact
your vehicle network carrier for more
information.
Note: Data, such as the Vehicle
Identification Number (VIN), SIM Card ID,
and data plan usage, is shared between
Ford Motor Company and the vehicle
network carrier to provide the Vehicle
Hotspot service in accordance with your
vehicle network carrier agreement, coverage
and availability, and may be used to enable
a seamless transition from an old to new
embedded modem and to confirm any
updates are successfully delivered. Note:
For your convenience data usage may
be available for monitoring under Settings
but may not reflect actual or current usage.
The vehicle network carrier is responsible
for providing information about your
account. Please contact the vehicle network
carrier for more information.
Note: Ford Motor Company may need to
update operating system software on your
vehicle, including security updates and bug
fixes, to keep connected services current,
like Vehicle Hotspot, without prior notice to
you.
Note: If you do not have an active vehicle
hotspot data plan, open your web browser
and go to a website using the HTTP protocol
to be automatically redirected to the vehicle
network carrier landing page where you can
purchase data. Websites using HTTPS will
not automatically redirect.
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color
all the way down to zero intensity.
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Flex (TP3) , enUSA, Edition date: 201801, Second Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you have a compatible smart-
phone; an Android with OS 2.3 or higher or
an iPhone 3GS or newer with iOS 5.0 or
higher. Additionally, make sure you pair and
connect your phone to SYNC 3 in order to
find AppLink-capable apps on your device.
iPhone users must also connect to a USB
port with an Apple USB cable.
You did not connect an
Applink Compatible
phone to SYNC 3.
AppLink Mobile
Applications:
When I select
"Find Mobile
Apps," SYNC 3
does not find
any applica-
tions.
Make sure you have downloaded and
installed the latest version of the app from
your phone's app store. Make sure the app
is running on your phone. Some apps
require you to register or login to the app
on the phone before using them with
AppLink. Also, some may have a "Ford
SYNC" setting, so check the app's settings
menu on the phone.
AppLink-enabled apps
are not installed and
running on your mobile
device.
My phone is
connected, but I
still cannot find
any apps.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover
it inside the vehicle. On an Android device,
if apps have an 'Exit' or 'Quit' option, then
select it and restart the app. If the app does
not have that option, select the phone's
settings menu and select 'Apps', then find
the particular app and choose 'Force stop.'
Do not forget to restart the app afterward,
then select "Find Mobile Apps" on SYNC 3.
Sometimes apps do not
properly close and re-
open their connection to
SYNC 3, over ignition
cycles, for example.
My phone is
connected, my
app(s) are
running, but I
still cannot find
any apps.
On an iPhone with iOS7+, to force close an
app, double tap the home button then
swipe up on the app to close it. Tap the
home button again, then select the app
again to restart it. After a few seconds, the
app should then appear in SYNC 3's Mobile
App's Menu.
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Flex (TP3) , enUSA, Edition date: 201801, Second Printing SYNC™ 3

Personal Profiles
Possible cause and solution
Issue
Personal Profiles have not been set up.
I cannot create a profile. An invalid profile name was entered.
A memory button was not selected when
prompted.
The vehicle
’s ignition was not On and in
Park or was shifted out of Run or Park while
creating a profile.
Personal Profiles is turned off.
The lock button was not selected on a
keyfob when prompted.
I cannot link a keyfob. The keyfob selected was already associ-
ated to another profile and an overwrite
was declined.
A profile recall was performed while linking
a keyfob.
The vehicle
’s ignition was not On and in
Park, or was shifted out of Run or Park while
linking a keyfob.
The old linking method is used.
The unsaved setting is not supported by
Personal Profiles.
My personalized settings do not save. A different Personal Profile is active than
expected.
Another user has changed settings for the
wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall. Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked
to a profile.
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Flex (TP3) , enUSA, Edition date: 201801, Second Printing SYNC™ 3

Antenna Positions
Maximum output power Watt (Peak
RMS)
Frequency Band
MHz
1
50
1-30
2, 3
50
50-54
2, 3
50
68-88
2, 3
50
142-176
2, 3
50
380-512
2, 3
10
806-870
Note: After the installation of radio
frequency transmitters, check for
disturbances from and to all electrical
equipment in your vehicle, both in the
standby and transmit modes.
Check all electrical equipment:
• With the ignition ON.
• With the engine running.
• During a road test at various speeds.
Check that electromagnetic fields
generated inside your vehicle cabin by the
transmitter installed do not exceed
applicable human exposure requirements. END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USER
LICENSE AGREEMENT (EULA)
•
You (“You” or “Your ” as applicable)
have acquired a vehicle having several
devices, including SYNC ® and various
control modules, ("DEVICES") that
include software licensed or owned by
Ford Motor Company and its affiliates
("FORD MOTOR COMPANY"). Those
software products of FORD MOTOR
COMPANY origin, as well as associated
media, printed materials, and "online"
or electronic documentation
("SOFTWARE") are protected by
international intellectual property laws
and treaties. The SOFTWARE is
licensed, not sold. All rights reserved.
• The SOFTWARE may interface with
and/or communicate with, or may be
later upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY.
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Flex (TP3) , enUSA, Edition date: 201801, Second Printing Appendices

A
A/C
See: Climate Control.......................................... 114
About This Manual...........................................7
ABS See: Brakes............................................................ 175
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 176
Accessories....................................................443 Exterior Style....................................................... 443
Interior Style........................................................ 443
Lifestyle................................................................. 443
Peace of Mind..................................................... 443
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............190
Active Park Assist..........................................181 Automatic Steering into Parking
Space................................................................. 183
Deactivating the Park Assist Feature..........184
Troubleshooting the System.......................... 184
Using Active Park Assist................................... 182
Adjusting the Headlamps........................260 Horizontal Aim Adjustment............................ 261
Vertical Aim......................................................... 260
Adjusting the Pedals.....................................79
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................76
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................75
End of Travel Position......................................... 75
Airbag Disposal................................................51
Air Conditioning See: Climate Control.......................................... 114
Air Filter See: Changing the Engine Air Filter.............267
Alarm See: Anti-Theft Alarm......................................... 74
All-Wheel Drive.............................................168
Ambient Lighting
...........................................86
Anti-Theft Alarm............................................74
Arming the Alarm................................................. 74Disarming the Alarm...........................................
74
Appendices....................................................465
Apps...................................................................412 ........................................................................\
........... 412
SiriusXM Traffic and Travel Link.................... 414
At a Glance........................................................16
Audible Warnings and Indicators.............96 Headlamps On Warning Chime..................... 96
Key in Ignition Warning Chime........................ 96
Keyless Warning Alert........................................ 96
Parking Brake On Warning Chime.................96
Audio Control
...................................................76
MEDIA....................................................................... 76
Seek, Next or Previous......................................... 77
Audio System.................................................317 General Information........................................... 317
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
..............................318
Menu Structure.................................................. 320
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................323
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................324
Autolamps
........................................................83
Windshield Wiper Activated
Headlamps........................................................ 83
Automatic Climate Control - Vehicles With: Premium AM/FM/CD....................115
Automatic Climate Control - Vehicles With: Sony Audio System........................116
Automatic Transmission
...........................164
Automatic Transmission Adaptive
Learning............................................................. 167
Brake-Shift Interlock......................................... 166
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 167
SelectShift Automatic ™
Transmission................................................... 164
Understanding the Positions of Your Automatic Transmission............................ 164
Automatic Transmission Fluid Check
............................................................254
Adding Transmission Fluid ............................ 255
Checking the Transmission Fluid Level................................................................... 255
Autowipers.......................................................80
Auxiliary Power Points................................143 110 Volt AC Power Point................................... 143
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Headlamp Adjusting
See: Adjusting the Headlamps.................... 260
Headlamp Exit Delay....................................84
Headlamp Removal See: Removing a Headlamp........................... 261
Headrest See: Head Restraints......................................... 123
Head Restraints.............................................123
Adjusting the Head Restraint......................... 124
Tilting Head Restraints .................................... 125
Heated Seats.................................................136 Front Seats............................................................ 136
Second Row Heated Seats............................. 136
Heated Steering Wheel
................................77
Heated Windows and Mirrors....................121
Heated Exterior Mirrors...................................... 121
Heated Rear Window......................................... 121
Heating See: Climate Control.......................................... 114
Hints on Controlling the Interior Climate...........................................................118
Defogging the Side Windows in Cold Weather............................................................. 120
General Hints........................................................ 118
Quickly Cooling the Interior............................. 119
Quickly Heating the Interior............................. 119
Recommended Settings for Cooling...........120
Recommended Settings for Heating...........119
Hints on Driving With Anti-Lock Brakes.............................................................176
Home Screen
.................................................377
Hood Lock See: Opening and Closing the Hood..........245
I
Ignition Switch...............................................147
In California (U.S. Only).............................228
Information Display Control........................77
Information Displays.....................................97 General Information............................................ 97
Information Messages
................................105
Adaptive Cruise Control.................................. 106
AdvanceTrac ™.................................................... 106
Alarm...................................................................... 106
Automatic Engine Shutdown........................ 106
AWD........................................................................\
. 107
Battery and Charging System........................ 107Blind Spot Information and Cross Traffic
Alert System................................................... 108
Brake System....................................................... 108
Collision Warning System............................... 109
Doors and Locks................................................. 109
Fuel........................................................................\
.. 109
Keys and Intelligent Access............................. 110
Maintenance......................................................... 110
MyKey........................................................................\
111
Park Aid..................................................................... 111
Power Steering...................................................... 112
Seats........................................................................\
. 112
Tire Pressure Monitoring System................... 112
Towing...................................................................... 113
Traction Control.................................................... 113
Transmission......................................................... 113
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 25
Using Tether Straps............................................. 27
Instrument Cluster
.........................................92
Instrument Lighting Dimmer.....................84
Instrument Panel Overview........................16
Interior Lamps
.................................................85
Second Row Reading Lamps.......................... 85
Third Row Dome Lamps................................... 86
Interior Mirror...................................................90 Auto-Dimming Mirror......................................... 90
Introduction.........................................................7
J
Jump Starting the Vehicle.........................223 Connecting the Jumper Cables.................... 223
Jump Starting...................................................... 224
Preparing Your Vehicle..................................... 223
Removing the Jumper Cables....................... 224
K
Keyless Entry...................................................66 SECURICODE™ Keyless Entry
Keypad................................................................ 66
Keyless Starting
.............................................147
Ignition Modes..................................................... 148
Keys and Remote Controls.........................52
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Flex (TP3) , enUSA, Edition date: 201801, Second Printing Index

Vehicles Sold in Canada: Using Roadside
Assistance........................................................ 222
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 221
Vehicles Sold in the United States: Using Roadside Assistance.................................... 221
Roadside Emergencies...............................221
Roof Racks and Load Carriers................204
Running-In See: Breaking-In.................................................. 218
Running Out of Fuel....................................154 Adding Fuel From a Portable Fuel
Container.......................................................... 155
Filling a Portable Fuel Container.................. 154
S
Safety Canopy ™............................................49
Safety Precautions.......................................153
Scheduled Maintenance Record...........455
Scheduled Maintenance
...........................447
Seatbelt Extension.........................................41
Seatbelt Height Adjustment
......................38
Seatbelt Reminder........................................39 Belt-Minder™........................................................ 39
Seatbelts...........................................................34 Principle of Operation........................................ 34
Seatbelt Warning Lamp and Indicator Chime
..............................................................39
Conditions of operation..................................... 39
Seats
..................................................................123
Security...............................................................73
Settings............................................................415 911 Assist............................................................... 420
Ambient Lighting................................................ 427
Bluetooth............................................................... 417
Clock........................................................................\
417
Display................................................................... 428
General.................................................................. 425
Media Player......................................................... 416
Mobile Apps......................................................... 424
Navigation............................................................. 422
Phone...................................................................... 417
Radio....................................................................... 421
SiriusXM................................................................ 422
Sound...................................................................... 415
Valet Mode........................................................... 429
Vehicle................................................................... 428Voice Control.......................................................
429
Wi-Fi & Hotspot................................................. 426
Side Airbags
.....................................................48
Sitting in the Correct Position..................123
Snow Chains See: Using Snow Chains................................. 292
Spare Wheel See: Changing a Road Wheel....................... 296
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................453
Exceptions............................................................ 454
Speed Control See: Cruise Control............................................ 189
Stability Control
............................................178
Principle of Operation....................................... 178
Starter Switch See: Ignition Switch............................................ 147
Starting a Gasoline Engine.......................148 Automatic Engine Shutdown........................ 150
Failure to Start..................................................... 150
Guarding Against Exhaust Fumes.................151
Important Ventilating Information................151
Stopping the Engine When Your Vehicle is Moving................................................................. 151
Stopping the Engine When Your Vehicle is Stationary......................................................... 150
Vehicles with an Ignition Key......................... 148
Vehicles with Keyless Start............................. 149
Starting and Stopping the Engine..........147 General Information........................................... 147
Steering............................................................201 Electric Power Steering.................................... 201
Steering Wheel................................................75
Storage Compartments
.............................145
Sunroof See: Moonroof...................................................... 90
Sun Visors.........................................................90 Illuminated Vanity Mirror.................................. 90
Supplementary Restraints System.........44 Principle of Operation........................................ 44
Symbols Glossary
.............................................7
SYNC™ 3........................................................365
General Information......................................... 365
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Flex (TP3) , enUSA, Edition date: 201801, Second Printing Index