Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
7
Data Recording .................................................
9
California Proposition 65 .............................
11
Perchlorate ........................................................
11
Ford Credit .........................................................
11
Replacement Parts Recommendation ........................................................................\
....
12
Special Notices ...............................................
12
Mobile Communications Equipment ........................................................................\
....
13
Export Unique Options .................................
13
Environment
Protecting the Environment .......................
15
At a Glance
Instrument Panel Overview .......................
16
Child Safety
General Information ......................................
18
Installing Child Restraints ...........................
19
Booster Seats .................................................
29
Child Restraint Positioning .........................
31
Child Safety Locks .........................................
32
Seatbelts
Principle of Operation .................................
34
Fastening the Seatbelts ..............................
35
Seatbelt Height Adjustment .....................
38
Seatbelt Warning Lamp and Indicator Chime ............................................................
39
Seatbelt Reminder .......................................
39
Child Restraint and Seatbelt Maintenance ................................................
41
Seatbelt Extension ........................................
41
Personal Safety System ™
Personal Safety System ™.........................
43 Supplementary Restraints
System
Principle of Operation .................................
44
Driver and Passenger Airbags ..................
45
Front Passenger Sensing System ...........
46
Side Airbags ....................................................
48
Safety Canopy ™...........................................
49
Crash Sensors and Airbag Indicator ......
50
Airbag Disposal ...............................................
51
Keys and Remote Controls
General Information on Radio Frequencies .................................................
52
Remote Control .............................................
53
Replacing a Lost Key or Remote Control ........................................................................\
..
56
MyKey ™
Principle of Operation ..................................
57
Creating a MyKey ..........................................
58
Clearing All MyKeys ......................................
59
Checking MyKey System Status .............
60
Using MyKey With Remote Start Systems .........................................................
61
MyKey Troubleshooting ...............................
61
Doors and Locks
Locking and Unlocking ................................
63
Keyless Entry ..................................................
66
Liftgate
Manual Liftgate .............................................
69
Power Liftgate ................................................
70
Security
Passive Anti-Theft System ........................
73
Anti-Theft Alarm ...........................................
74
1
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Table of Contents
Pregnant women should always wear their
seatbelt. Position the lap belt portion of a
combination lap and shoulder belt low
across the hips below the belly and worn
as tight as comfort allows. Position the
shoulder belt to cross the middle of the
shoulder and the center of the chest.
Seatbelt Locking Modes
WARNING
If your vehicle is involved in a crash,
have the seatbelts and associated
components inspected as soon as
possible. Failure to follow this instruction
could result in personal injury or death. All safety restraints in the vehicle are
combination lap and shoulder belts. The
driver seatbelt has the vehicle sensitive
locking mode. The front outboard
passenger and rear seat belts have both
the vehicle sensitive locking mode and the
automatic locking mode.
Vehicle Sensitive Mode
This is the normal retractor mode, which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if the driver brakes suddenly
or turns a corner sharply, or the vehicle
receives an impact of about 5 mph
(8 km/h) or more, the combination
seatbelts lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor is designed to lock
if you pull the webbing out too quickly. If
the seatbelt retractor locks, slowly lower
the height adjuster to allow the seatbelt
to retract. If the retractor does not unlock,
pull the seatbelt out slowly then feed a small length of webbing back toward the
stowed position. For rear seatbelts, recline
the rear seat backrest or push the seat
backrest cushion away from the seatbelt.
Feed a small length of webbing back
toward the stowed position.
Automatic Locking Mode
In this mode, the shoulder belt
automatically pre-locks. The belt still
retracts to remove any slack in the
shoulder belt. The automatic locking mode
is not available on the driver seatbelt.
When to Use the Automatic Locking
Mode
Use this mode any time a child safety seat,
except a booster, is installed in passenger
front or rear seating positions. Properly
restrain children 12 years old and under in
a rear seating position whenever possible.
See
Child Safety (page 18).
How to Use the Automatic Locking
Mode
Non-inflatable seatbelts 1. Buckle the combination lap and
shoulder belt.
36
Flex (TP3) , enUSA, Edition date: 201801, Second Printing SeatbeltsE142591
The rear inflatable seatbelts function like
standard restraints in everyday usage.
During a crash of sufficient force, the
inflatable belt inflates from inside the
webbing.
The fully inflated belt's increased diameter
more effectively holds the occupant in the
appropriate seating position, and spreads
crash forces over more area of the body
than regular seatbelts. This helps reduce
pressure on the chest and helps control
head and neck motion for passengers. The rear inflatable seatbelts are designed
to inflate in frontal or near-frontal crashes,
some side impact crashes and rollovers.
The fact that the rear inflatable seatbelt
did not inflate in a crash does not mean
that something is wrong with the system.
Rather, it means the forces were not of the
type sufficient to cause activation.
Stowing the Rear Inflatable Seatbelt
The rear inflatable seatbelt has a snap
retainer for stowing the seatbelt against
the quarter trim panel when it is not in use.
This prevents the seatbelt tongue from
rattling against the side of the seat and
keeps it out of the way when folding or
tumbling the second row seats.
Press the retainer on the seatbelt onto the
mating snap to stow. To use the seatbelt,
pull it away from the quarter trim panel.
SEATBELT HEIGHT
ADJUSTMENT
WARNING
Position the safety belt height
adjuster so that the belt rests across
the middle of your shoulder. Failure
to adjust the safety belt properly could
reduce the effectiveness of the safety belt
and increase the risk of injury in a crash. 38
Flex (TP3) , enUSA, Edition date: 201801, Second Printing SeatbeltsE146364 E146365 E209845
Rear Window Wiper Blade
1. Grab the wiper arm with one hand
close to the arm/blade joint and pull it
as far away from the glass as possible.
Do not use excessive force because it
can break the wiper arm at the heel.
Hold it there until the next step.
Note: Do not hold the wiper blade when
lifting the wiper arm.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
2. Grab the primary structure of the blade
with the other hand close to the
arm/blade joint. 3. The wiper arm has a snap retention
feature to receive a cross pin from the
wiper blade structure. Grip tightly and
press on the arm/blade joint from
beneath and separate the blade from
the arm. Avoid rotating the wiper blade
structure and trapping your left hand
between the arm and blade.
4. Attach the new wiper to the wiper arm
and press it into place.
Note: Make sure that the wiper blade locks
into place.
ADJUSTING THE HEADLAMPS
Vertical Aim
Headlamp Aim Target 8 ft (2.4 m).
A
Center height of lamp to ground.
B
25 ft (7.6 m).
C
Horizontal reference line.
D
Vertical Aim Adjustment
1. Park your vehicle on a level surface approximately 25 ft (7.6 m) away from
a vertical wall or screen.
2. Apply the parking brake.
260
Flex (TP3) , enUSA, Edition date: 201801, Second Printing MaintenanceE253247 E253248 E142592
3. Measure the height from the center of
the headlamp to the ground.
Note: There may be an identifying mark on
the lens to help you locate the center of the
headlamp bulb.
4. Mark a horizontal reference line on the
vertical wall or screen that is a
minimum of 8 ft (2.4 m) long.
5. Switch the low beam headlamps on and open the hood. 6.
There is a distinct change from light to
dark in the right-hand portion of the
headlamp beam pattern. Position the
top edge of this cut-off at the
horizontal reference line. 7. To adjust the vertical aim, use a
suitable tool to rotate the adjuster
clockwise or counterclockwise.
Note: To see a clearer light pattern while
adjusting one headlamp, block the light
from the other headlamp.
8. Close the hood and switch the low beam headlamps off.
Horizontal Aim Adjustment
Horizontal aim is not adjustable on your
vehicle.
REMOVING A HEADLAMP
To gain access to the headlamp securing
bolts and to remove the headlamp
assembly, you must first remove the front
fascia and front bumper assemblies. We
recommend you see an authorized dealer. CHANGING A BULB
WARNINGS
Switch the lamps and the ignition off.
Failure to do so could result in
serious personal injury.
Bulbs can become hot. Let the bulb
cool down before removing it. Failure
to do so could result in personal
injury. 261
Flex (TP3) , enUSA, Edition date: 201801, Second Printing MaintenanceE142465 E220457 E220458
Vehicles Sold in Canada: Using Roadside
Assistance........................................................ 222
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 221
Vehicles Sold in the United States: Using Roadside Assistance.................................... 221
Roadside Emergencies...............................221
Roof Racks and Load Carriers................204
Running-In See: Breaking-In.................................................. 218
Running Out of Fuel....................................154 Adding Fuel From a Portable Fuel
Container.......................................................... 155
Filling a Portable Fuel Container.................. 154
S
Safety Canopy ™............................................49
Safety Precautions.......................................153
Scheduled Maintenance Record...........455
Scheduled Maintenance
...........................447
Seatbelt Extension.........................................41
Seatbelt Height Adjustment
......................38
Seatbelt Reminder........................................39 Belt-Minder™........................................................ 39
Seatbelts...........................................................34 Principle of Operation........................................ 34
Seatbelt Warning Lamp and Indicator Chime
..............................................................39
Conditions of operation..................................... 39
Seats
..................................................................123
Security...............................................................73
Settings............................................................415 911 Assist............................................................... 420
Ambient Lighting................................................ 427
Bluetooth............................................................... 417
Clock........................................................................\
417
Display................................................................... 428
General.................................................................. 425
Media Player......................................................... 416
Mobile Apps......................................................... 424
Navigation............................................................. 422
Phone...................................................................... 417
Radio....................................................................... 421
SiriusXM................................................................ 422
Sound...................................................................... 415
Valet Mode........................................................... 429
Vehicle................................................................... 428Voice Control.......................................................
429
Wi-Fi & Hotspot................................................. 426
Side Airbags
.....................................................48
Sitting in the Correct Position..................123
Snow Chains See: Using Snow Chains................................. 292
Spare Wheel See: Changing a Road Wheel....................... 296
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................453
Exceptions............................................................ 454
Speed Control See: Cruise Control............................................ 189
Stability Control
............................................178
Principle of Operation....................................... 178
Starter Switch See: Ignition Switch............................................ 147
Starting a Gasoline Engine.......................148 Automatic Engine Shutdown........................ 150
Failure to Start..................................................... 150
Guarding Against Exhaust Fumes.................151
Important Ventilating Information................151
Stopping the Engine When Your Vehicle is Moving................................................................. 151
Stopping the Engine When Your Vehicle is Stationary......................................................... 150
Vehicles with an Ignition Key......................... 148
Vehicles with Keyless Start............................. 149
Starting and Stopping the Engine..........147 General Information........................................... 147
Steering............................................................201 Electric Power Steering.................................... 201
Steering Wheel................................................75
Storage Compartments
.............................145
Sunroof See: Moonroof...................................................... 90
Sun Visors.........................................................90 Illuminated Vanity Mirror.................................. 90
Supplementary Restraints System.........44 Principle of Operation........................................ 44
Symbols Glossary
.............................................7
SYNC™ 3........................................................365
General Information......................................... 365
502
Flex (TP3) , enUSA, Edition date: 201801, Second Printing Index