
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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T type tires have some additional
information beyond those of P
type tires; these differences are
described below:
A.
T: Indicates a type of tire,
designated by the Tire and Rim
Association (T&RA), that is
intended for temporary service on
cars, SUVs, minivans and light
trucks.
B. 145:
Indicates the nominal
width of the tire in millimeters
from sidewall edge to sidewall
edge. In general, the larger the
number, the wider the tire. C.
80:
Indicates the aspect ratio
which gives the tire's ratio of
height to width. Numbers of 70 or
lower indicate a short sidewall.
D. D:
Indicates a diagonal type tire.
R:
Indicates a radial type tire.
E. 16:
Indicates the wheel or rim
diameter in inches. If you change
your wheel size, you will have to
purchase new tires to match the
new wheel diameter.
Location of the Tire Label
You will find a Tire Label
containing tire inflation pressure
by tire size and other important
information located on the B-Pillar
or the edge of the driver ’s door.
Inflating Your Tires
Safe operation of your vehicle
requires that your tires are
properly inflated. Remember that
a tire can lose up to half of its air
pressure without appearing flat.
Every day before you drive, check
your tires. If one looks lower than
the others, use a tire gauge to
check pressure of all tires and
adjust if required.
At least once a month and before
long trips, inspect each tire and
check the tire pressure with a tire
gauge (including spare, if
equipped). Inflate all tires to the
inflation pressure recommended
by Ford Motor Company.
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How Temperature Affects Your Tire
Pressure
The tire pressure monitoring system
monitors tire pressure in each pneumatic
tire. While driving in a normal manner, a
typical passenger tire inflation pressure
may increase about 2
–4 psi (14– 28 kPa)
from a cold start situation. If the vehicle is
stationary overnight with the outside
temperature significantly lower than the
daytime temperature, the tire pressure may
decrease about 3 psi (21 kPa) for a drop of
30°F (17°C) in ambient temperature. This
lower pressure value may be detected by
the tire pressure monitoring system as
being significantly lower than the
recommended inflation pressure and
activate the system warning light for low
tire pressure. If the low tire pressure
warning light is on, visually check each tire
to verify that no tire is flat. If one or more
tires are flat, repair as necessary. Check
the air pressure in the road tires. If any tire
is under-inflated, carefully drive the vehicle
to the nearest location where air can be
added to the tires. Inflate all the tires to
the recommended inflation pressure.
CHANGING A ROAD WHEEL
If you get a flat tire while driving, do not
apply the brake heavily. Instead, gradually
decrease your speed. Hold the steering
wheel firmly and slowly move to a safe
place on the side of the road.
Have a flat serviced by an authorized
dealer in order to prevent damage to the
tire pressure monitoring system sensors.
See
Tire Pressure Monitoring System
(page 235). Replace the spare tire with a
road tire as soon as possible. During
repairing or replacing of the flat tire, have
an authorized dealer inspect the tire
pressure monitoring system sensor for
damage. Note:
The tire pressure monitoring system
indicator light will illuminate when the spare
tire is in use. To restore the full functionality
of the monitoring system, all road wheels
equipped with tire pressure monitoring
sensors must be mounted on the vehicle.
Dissimilar Spare Wheel and Tire
Assembly Information WARNING:
Failure to follow these
guidelines could result in an increased risk
of loss of vehicle control, injury or death.
If you have a dissimilar spare wheel and
tire, then it is intended for temporary use
only. This means that if you need to use it,
you should replace it as soon as possible
with a road wheel and tire assembly that
is the same size and type as the road tires
and wheels that were originally provided
by Ford. If the dissimilar spare tire or wheel
is damaged, it should be replaced rather
than repaired.
A dissimilar spare wheel and tire assembly
is defined as a spare wheel and tire
assembly that is different in brand, size or
appearance from the road tires and wheels
and can be one of three types:
1. T-type mini-spare:
This spare tire
begins with the letter T for tire size and
may have Temporary Use Only molded
in the sidewall.
2. Full-size dissimilar spare with label
on wheel:
This spare tire has a label
on the wheel that states: THIS WHEEL
AND TIRE ASSEMBLY FOR
TEMPORARY USE ONLY.
3. Full-size dissimilar spare without
label on wheel.
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When driving with a type 1 or 2
dissimilar spare tire listed above, do
not:
•
Exceed 50 mph (80 km/h).
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.
When driving with a type 3 dissimilar
spare tire listed above, do not:
• Exceed
70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
• Use commercial car washing
equipment.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability (if
applicable).
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability. •
Wet weather driving capability.
• All-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Tire Change Procedure WARNING:
When one of the front
wheels is off the ground, the transmission
alone will not prevent the vehicle from
moving or slipping off the jack, even if the
transmission is in park (P). WARNING:
Do not attempt to
change a tire on the side of the vehicle
close to moving traffic. Pull far enough off
the road to avoid the danger of being hit
when operating the jack or changing the
wheel. WARNING:
To help prevent your
vehicle from moving when changing a
wheel, shift the transmission into park (P),
set the parking brake and use an
appropriate block or wheel chock to secure
the wheel diagonally opposite to the wheel
being changed. For example, when
changing the front left wheel, place an
appropriate block or wheel chock on the
right rear wheel. WARNING:
Do not get under a
vehicle that is only supported by a vehicle
jack.
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WARNING: Always use the jack
provided as original equipment with your
vehicle. If using a jack other than the one
provided, make sure the jack capacity is
adequate for the vehicle weight, including
any vehicle cargo or modifications. If you
are unsure if the jack capacity is adequate,
contact the authorized dealer. WARNING:
Make sure there is no
grease or oil on the threads or the surface
between the wheel lugs and nuts. This can
cause the lug nuts to loosen while driving.
Note: Passengers should not remain in the
vehicle when the vehicle is being jacked.
1. Park on a level surface, set the parking
brake and activate the hazard flashers.
2. Place the transmission in park (P) (automatic transmission) or reverse
(R) (manual transmission) and turn
the engine off.
3. Remove the carpeted wheel cover.
4. Remove the spare tire bolt securing the
spare tire by turning it
counterclockwise.
5. Remove the spare tire from the spare tire compartment. 6.
Remove the retaining bolt securing the
jack by turning it counterclockwise. 7. Remove the jack.
8. Block the diagonally opposite wheel.
9. Loosen each wheel lug nut one-half
turn counterclockwise but do not
remove them until the wheel is raised
off the ground.
Note: Jack at the specified locations to
avoid damage to the vehicle.
10. The vehicle jacking points are shown
here, and are depicted on the yellow
warning label on the jack.
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11. Indentations in the sills show the
location of the jacking points.12. Remove the lug nuts with the lug
wrench.
13. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts
until the wheel is snug against the
hub. Do not fully tighten the lug nuts
until the wheel has been lowered.
14. Lower the wheel by turning the jack handle counterclockwise. 15.
Remove the jack and fully tighten the
lug nuts in the order shown. See
Technical Specifications (page
242).
Stowing the Flat Tire
The full-size road wheel can be stowed in
the spare tire compartment.
1. Lift the carpeted wheel cover at an angle to access the spare tire
compartment.
2. Place the wheel in the spare tire well with the valve stem facing down. Use
the mini-spare bolt to secure the
wheel.
3. Place the jack and tools back into the spare tire compartment.
4. Replace the carpeted wheel cover.
TECHNICAL SPECIFICATIONS
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