General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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2018 Fiesta (CCT) Canada/United States of America, JE8J 19A321 AB enUSA, Edition date: 201706, First-Printing SYNC™ 3
A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy:
Notice
Country
“© Royal Jordanian
Geographic Centre ”. The
foregoing notice requirement
for Jordan Data is a material
term of the Agreement. If
Client or any of its permitted
Jordan
sublicensees (if any) fail to
meet such requirement,
HERE shall have the right to
terminate Client’ s license
with respect to the Jordan
Data.
B. Jordan Data. Client and its permitted
sublicensees (if any) are restricted from
licensing and/or otherwise distributing
HERE’ s database for the country of
Jordan (“ Jordan Data ”) for use in Enter-
prise Applications to (i) non-Jordanian
entities for use of the Jordan Data solely
in Jordan or (ii) Jordan-based customers.
In addition, Client, its permitted subli-
censees (if any) and End-Users are
restricted from using the Jordan Data in
Enterprise Applications if such party is
(i) a non-Jordanian entity using the
Jordan Data solely in Jordan or (ii) a
Jordan-based customer. For purposes
of the foregoing, “Enterprise Applica-
tions” shall mean Geomarketing applic-
ations, GIS applications, mobile business
asset management applications, call
center applications, telematics applica-
tions, public organization Internet
applications or for providing geocoding
services. V. Europe Territory
A. Use of Certain Traffic Codes in Europe 1. General Restrictions Applicable to
Traffic Codes. Client acknowledges
and agrees that in certain countries of
the Europe Territory, Client will need
to obtain rights directly from third
party RDS-TMC code providers to
receive and use the Traffic Codes in
the Data and to deliver to End-Users
Transactions in any way derived from
or based on such Traffic Codes. For
such countries, HERE shall deliver the
Data incorporating Traffic Codes to
Client only after receiving certification
from Client of its having obtained such
rights.
2. Display of Third Party Rights
Legends for Belgium. Client shall, for
each Transaction that uses Traffic
Codes for Belgium, provide the
following notice to the End-User:
“Traffic Codes for Belgium are
provided by the Ministerie van de
Vlaamse Gemeenschap and the
Ministèrie de l ’Equipement et des
Transports. ”
B. Paper Maps. With respect to any
license granted to Client relating to
making, selling or distributing paper
maps (i.e., a map fixed on a paper or
paper-like medium): (a) such license
with respect to Data for the Territory of
Great Britain is conditioned on Client’ s
entering into and complying with a
separate written agreement with the
Ordnance Survey (“OS ”) to create and
sell paper maps, Client’ s paying to the
OS any and all applicable paper map
royalties, and Client’ s complying with
the OS copyright notice requirements;
(b) such license for selling or otherwise
distributing for charge with respect to
Data for the Territory of Czech Republic
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A
A/C
See: Climate Control.......................................... 94
About This Manual...........................................7
ABS See: Brakes............................................................ 132
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 133
Accessories....................................................385 Exterior style........................................................ 385
Interior style......................................................... 385
Lifestyle................................................................. 385
Peace of mind..................................................... 385
Accessories See: Replacement Parts
Recommendation............................................ 12
Adjusting the Headlamps.........................196 Horizontal Aim Adjustment............................ 197
Vertical Aim Adjustment................................. 196
Adjusting the Steering Wheel...................66
Airbag Disposal...............................................44
Air Conditioning See: Climate Control.......................................... 94
Air Filter See: Changing the Engine Air Filter.............210
Alarm See: Anti-Theft Alarm........................................ 64
Ambient Lighting............................................74
Anti-Theft Alarm
............................................64
Alarm System........................................................ 64
Arming the Alarm................................................. 64
Disarming the Alarm........................................... 64
Triggering the Alarm........................................... 64
Appendices...................................................406
Apps.................................................................356 ........................................................................\
.......... 356
SiriusXM Traffic and Travel Link................... 358
Audible Warnings and Indicators.............83 Exterior Lamps On............................................... 83
Gearshift Lever Not in Park (P)....................... 83
Key in Ignition......................................................... 83
Key Outside Vehicle - Vehicles With Keyless System................................................................ 83
Parking Brake On.................................................. 83
Safety Belt Minder............................................... 83
Audio Control
..................................................66 Audio Input Jack...........................................275
Audio System................................................258
General Information......................................... 258
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................263
Alternative Frequencies.................................. 266
Automatic Volume Control............................ 266
Autostore Control.............................................. 266
Sound Button...................................................... 265
Station Preset Buttons.................................... 265
Station Tuning Control.................................... 265
Waveband Button............................................. 265
Audio Unit - Vehicles With: AM/FM/ CD...................................................................259
Alternative Frequencies.................................. 262
Automatic Volume Control............................ 262
Autostore Control.............................................. 262
Sound Button....................................................... 261
Station Preset Buttons..................................... 261
Station Tuning Control..................................... 261
Waveband Button.............................................. 261
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display
..............268
Audio Unit - Vehicles With: Touchscreen Display...........................................................267
Autolamps..........................................................71 Windshield Wiper Activated
Headlamps.......................................................... 71
Automatic Climate Control
........................94
Temperature Control.......................................... 96
Automatic Transmission............................127 Emergency Park Position Release
Lever................................................................... 130
Hints on Driving with an Automatic Transmission................................................... 130
Selector Lever Positions................................... 128
Sport Mode and Manual Shifting.................129
Automatic Transmission Fluid Check
..............................................................192
Auxiliary Power Points................................107 12 Volt DC Power Point..................................... 107
Location.................................................................. 107
B
Battery See: Changing the 12V Battery...................... 193
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Hill Start Assist..............................................133
Switching the System On and Off...............134
Using Hill Start Assist....................................... 134
Hints on Controlling the Interior Climate...........................................................96
Cooling the Interior Quickly.............................. 98
General Hints......................................................... 96
Heating the Interior Quickly.............................. 97
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions................................. 99
Recommended Settings for Cooling ...........98
Recommended Settings for Heating...........98
Side Window Defogging in Cold Weather.............................................................. 99
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 99
Hints on Driving With Anti-Lock Brakes.............................................................133
Home Screen.................................................325
Hood Lock See: Opening and Closing the Hood...........182
I
Ignition Switch................................................110
In California (U.S. Only).............................166
Information Displays
....................................84
General Information........................................... 84
Information Messages
.................................86
Installing Child Restraints............................16
Child Restraints...................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for Children (LATCH)............................................. 19
Using Tether Straps.............................................. 21
Instrument Cluster
.........................................79
Instrument Lighting Dimmer......................72
Interior Lamps
..................................................73
Front Interior Lamps............................................ 73
Rear Interior Lamps............................................. 73
Interior Luggage Compartment Release.............................................................61
Interior Mirror....................................................77 Automatic Dimming Mirror................................ 77
Manual Dimming Mirror...................................... 77
Introduction.........................................................7 J
Jump Starting the Vehicle.........................162
Connecting the Jumper Cables..................... 162
Jump Starting....................................................... 163
Preparing Your Vehicle...................................... 162
Removing the Jumper Cables........................ 163
K
Keyless Entry
....................................................59
Disabled Keys........................................................ 60
General Information............................................ 59
Locking and Unlocking the Doors With the Key Blade............................................................. 61
Locking Your Vehicle........................................... 59
Passive Key............................................................. 59
Unlocking Your Vehicle...................................... 60
Keyless Starting
...............................................111
Failure to Start....................................................... 111
Ignition On............................................................... 111
Starting with Automatic Transmission.........111
Starting with Manual Transmission...............111
Stopping the Engine When Your Vehicle is Moving................................................................. 112
Stopping the Engine with Your Vehicle Stationary.......................................................... 112
Keys and Remote Controls.........................45
L
Lighting Control..............................................70 Headlamp Flasher................................................. 71
High Beams.............................................................. 71
Lighting Control Positions................................. 70
Parking Lamps....................................................... 70
Lighting..............................................................70 General Information............................................ 70
Load Carrying
.................................................148
Load Limit.......................................................149
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 154
Vehicle Loading - with and without a Trailer................................................................. 149
Locking and Unlocking.................................55 Auto Lock Feature................................................ 56
Automatic Re-locking......................................... 55
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Auto Unlock Feature............................................
57
Emergency Locking With the Key................... 57
Locking and Unlocking the Doors From Inside.................................................................... 55
Locking and Unlocking the Doors With the Key........................................................................\
55
Remote Control.................................................... 55
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 56
Smart Unlocks for Intelligent Access Keys...................................................................... 56
Unlocking the Doors With the Interior Door Handles............................................................... 56
Luggage Covers.............................................148
Removing the Cover.......................................... 149
Lug Nuts See: Changing a Road Wheel....................... 239
M
Maintenance..................................................182 General Information.......................................... 182
Manual Climate Control..............................94
Manual Liftgate..............................................58 Opening and Closing the Liftgate.................. 58
Manual Seats
.................................................103
Adjusting the Height of the Driver
Seat.................................................................... 104
Adjusting the Lumbar Support..................... 103
Moving the Seat Backward and Forward............................................................. 103
Recline Adjustment........................................... 104
Manual Transmission
..................................126
Parking Your Vehicle........................................... 127
Recommended Shift Speeds......................... 126
Reverse.................................................................... 127
Using the Clutch.................................................. 126
Media Hub......................................................276
Message Center See: Information Displays................................. 84
Mirrors See: Heated Windows and Mirrors................99
See: Windows and Mirrors................................ 75
Mobile Communications Equipment.......13
Moonroof............................................................77 Moonroof Sliding Shade.................................... 78
Opening and Closing the Moonroof..............78
Venting the Moonroof......................................... 78Motorcraft Parts - 1.0L
EcoBoost™.................................................246
Motorcraft Parts - 1.6L Duratec-16V Ti-VCT (Sigma)
.........................................247
MyKey Troubleshooting...............................53
MyKey ™............................................................50
Principle of Operation........................................ 50
N
Navigation......................................................348 cityseeker.............................................................. 355
Destination Mode.............................................. 350
Map Mode............................................................ 349
Navigation Map Updates................................ 356
Navigation Menu................................................ 353
SiriusXM Traffic and Travel Link................... 356
SYNC AppLink.................................................... 355
Waypoints............................................................ 354
Normal Scheduled Maintenance..........392
O
Oil Change Indicator Reset
.......................187
Resetting the Oil Life Monitoring
System............................................................... 187
Oil Check See: Engine Oil Check....................................... 186
Opening and Closing the Hood...............182 Closing the Hood................................................ 183
Opening the Hood.............................................. 182
Ordering Additional Owner's Literature.......................................................170
Obtaining a French Owner ’s Manual..........170
Overhead Console
.......................................109
P
Parking Aids....................................................138 Principle of Operation....................................... 138
Parking Brake
..................................................133
All Vehicles............................................................ 133
Vehicles With Automatic Transmission................................................... 133
Vehicles With Manual Transmission...........133
Passive Anti-Theft System
.........................63
SecuriLock®........................................................... 63
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Running-In
See: Breaking-In.................................................. 158
Running Out of Fuel.....................................116
Adding Fuel From a Portable Fuel
Container............................................................ 117
Filling a Portable Fuel Container................... 116
S
Safety Canopy ™
.............................................42
Safety Precautions........................................115
Satellite Radio
...............................................272
Satellite Radio Electronic Serial Number
(ESN)................................................................. 273
Satellite Radio Reception Factors...............273
SIRIUS® Satellite Radio Service.................. 273
Troubleshooting.................................................. 274
Scheduled Maintenance Record...........395
Scheduled Maintenance..........................389
Seatbelt Extension
........................................34
Seatbelt Height Adjustment.......................31
Seatbelt Reminder.........................................32 Belt-Minder™........................................................ 32
Seatbelts...........................................................28 Principle of Operation........................................ 28
Seatbelt Warning Lamp and Indicator Chime................................................................31
Conditions of operation..................................... 32
Seats..................................................................101
Security..............................................................63
Settings...........................................................359 911 Assist............................................................... 364
Ambient Lighting................................................. 371
Bluetooth............................................................... 361
Clock........................................................................\
361
Display.................................................................... 372
General.................................................................. 369
Media Player....................................................... 360
Mobile Apps......................................................... 367
Navigation............................................................ 365
Phone...................................................................... 361
Radio...................................................................... 364
Sound..................................................................... 359
Valet Mode............................................................ 373
Vehicle..................................................................... 371
Voice Control........................................................ 372
Wi-Fi & Hotspot................................................. 369
Side Airbags
......................................................41 Sitting in the Correct Position...................101
Snow Chains
See: Using Snow Chains................................. 235
Spare Wheel See: Changing a Road Wheel....................... 239
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................394
Exceptions............................................................ 395
Speed Control See: Cruise Control............................................ 145
Stability Control
............................................136
Principle of Operation....................................... 136
Starter Switch See: Ignition Switch............................................ 110
Starting a Gasoline Engine.........................112 Cold or Hot Engine............................................... 112
Engine Idle Speed after Starting.................... 113
Failure to Start...................................................... 113
Flooded Engine..................................................... 113
Starting and Stopping the Engine..........110 General Information........................................... 110
Steering
............................................................146
Electric Power Steering.................................... 146
Steering Wheel...............................................66
Storage Compartments............................109
Sunroof See: Moonroof........................................................ 77
Supplementary Restraints System.........36 Principle of Operation........................................ 36
Switching Off the Engine............................113 Vehicles With a Turbocharger......................... 113
Symbols Glossary
.............................................7
SYNC™ 3.........................................................315
General Information.......................................... 315
SYNC™ 3 Troubleshooting
......................373
SYNC™ Applications and Services........................................................293
911 Assist............................................................... 293
SYNC Mobile Apps............................................ 295
SYNC™.............................................................277 General Information.......................................... 277
SYNC™ Troubleshooting..........................307
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T
Tailgate
See: Manual Liftgate........................................... 58
Technical Specifications See: Capacities and Specifications............244
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................167
Tire Care..........................................................220
Glossary of Tire Terminology......................... 222
Important information for 205/40R17 low-profile tires and wheels..................... 220
Information About Uniform Tire Quality Grading............................................................. 220
Information Contained on the Tire Sidewall............................................................ 223
Temperature A B C............................................. 221
Traction AA A B C................................................ 221
Treadwear.............................................................. 221
Tire Pressure Monitoring System...........235 Changing Tires With a Tire Pressure
Monitoring System........................................ 237
Understanding Your Tire Pressure Monitoring System ....................................... 237
Tires See: Wheels and Tires..................................... 220
Towing a Trailer.............................................155
Towing the Vehicle on Four Wheels...........................................................155
Emergency Towing............................................. 155
Recreational Towing.......................................... 156
Towing..............................................................155
Traction Control............................................135 Principle of Operation....................................... 135
Transmission Code Designation............249
Transmission Specifications - 5-Speed Manual Transmission
..............................245
Transmission Specifications - Automatic Transmission..............................................244
Transmission..................................................126
Transporting the Vehicle............................155
Trip Computer
.................................................85
U
Under Hood Overview - 1.0L EcoBoost™..................................................183 Under Hood Overview - 1.6L Duratec-16V
Ti-VCT (Sigma).........................................184
USB Port..........................................................275
Using Cruise Control....................................145 Switching Cruise Control Off.......................... 145
Switching Cruise Control On.......................... 145
Using MyKey With Remote Start Systems..........................................................53
Using Snow Chains.....................................235
Using Stability Control................................137
Using Summer Tires...................................235
Using SYNC™ With Your Media Player............................................................298
Accessing Your USB Song Library...............302
Bluetooth Devices and System Settings............................................................ 304
Connecting Your Digital Media Player to the USB Port.......................................................... 298
Media Menu Features....................................... 301
Media Voice Commands................................ 299
USB 2..................................................................... 304
Voice Commands for Audio Sources.........305
Using SYNC™ With Your Phone.............281 Accessing Features through the Phone
Menu................................................................. 286
Accessing Your Phone Settings................... 289
Bluetooth Devices............................................. 290
Making Calls........................................................ 285
Pairing a Phone for the First Time...............282
Pairing Subsequent Phones.......................... 283
Phone Options during an Active Call.........285
Phone Voice Commands................................ 283
Receiving Calls.................................................... 285
System Settings.................................................. 291
Text Messaging................................................... 287
Using Traction Control................................135 Switching the System Off............................... 135
System Indicator Lights and Messages.......................................................... 135
Using a Switch..................................................... 135
Using the Information Display Controls............................................................. 135
Using Voice Recognition............................279 Audio Voice Commands.................................. 327
Initiating a Voice Session................................ 279
Mobile App Voice Commands....................... 331
Navigation Voice Commands....................... 330
Phone Voice Commands................................ 328
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