•
The gearshift lever must be in P (Park)
or N (Neutral) in order for the starter
to operate.
• Try operating the starter switch several
times. This operation may clean
potentially corroded contacts or make
the switch temporarily operable until
you can reach the dealer.
• If all electrical connections are tight
and you need assistance to start, See
Jump Starting the Vehicle (page 155).
If engine cranks but won ’t start
Prolonged starter cranking (in excess of 10
seconds) could cause damage to the
starter motor or the high-pressure fuel
pump.
• Check the fuel gauge. You may be out
of fuel. If the gauge shows that there
is fuel in the tank, the trouble may be
in the electrical system or the fuel
system. If equipped with an auxiliary
tank, be sure that the tank control
switch is set for the tank with fuel and
not on an empty tank.
• Leaving your ignition key turned to on
for over two minutes without starting
may make starting difficult because
the glow plugs will cease activation.
Reset the system by turning the ignition
key to off and then back to on again.
Note: If the system is out of fuel and the
engine will not start, do not continue
cranking the engine. Continued cranking can
damage the high-pressure fuel pump.
If the engine runs hot
The following could cause the engine to
overheat:
• Lack of coolant
• Dirty cooling system.
• Plugged radiator fins, A/C condenser
and/or oil cooler
• Malfunctioning fan drive •
Driving with frozen coolant
• Sticking thermostat
• Overloading or pulling heavy trailers
during hot weather
• Grill or radiator air blockage
• Slipping or missing drive belt
• Plugged or very dirty air filter
If fuses burn out WARNING
Replacement fuses and circuit
breakers must always be the same
rating as the original equipment
shown. Never replace a fuse or circuit
breaker with one of a higher rating. Higher
rated fuses or circuit breakers could allow
circuit overloading in the event of a circuit
malfunction, resulting in severe vehicle
damage or personal injury due to fire. Burned-out or blown fuses usually indicate
an electrical short-circuit, although a fuse
may occasionally burn out from vibration.
Insert a second fuse. If this fuse
immediately burns out and you cannot
locate the cause, return your vehicle to
your dealer for a circuit check. See
Changing a Fuse
(page 174).
Selective catalytic reduction system
speed limit and Idle-only modes
If the vehicle ’s speed is limited or in an
idle-only mode, the selective catalytic
reduction system may be limiting the
vehicle ’s functions due to low or
contaminated DEF. Check the DEF. See
Selective Catalytic Reductant System
(page
105).
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle.
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Diesel Particulate Filter (If Equipped)
Illuminates when the soot level in the
diesel particulate filter has reached a point
where it requires operator assistance. See
Diesel Particulate Filter
(page 109).
Direction Indicator Illuminates when you switch on
the left or right direction
indicator or when you switch on
the hazard warning flashers. If the
indicators stay on or flash faster, check for
a burned out bulb.
Door Ajar Displays when the ignition is on
and any door is not completely
closed.
Electronic Locking Differential
(If
Equipped) Illuminates when using the
electronic locking differential.
Engine Oil Pressure If it illuminates with the engine
running, or when you are driving,
this indicates a malfunction.
Stop your vehicle as soon as it is safe to
do so and switch off the engine. Check the
engine oil level.
Note: Do not resume your journey if it
illuminates despite the level being correct.
Have the system checked by an authorized
dealer immediately.
Exhaust Brake On
(If Equipped) The exhaust brake indicator light
illuminates when you switch the
exhaust brake on. Fasten Seatbelt Illuminates and a tone sounds
to remind you to fasten your
seatbelt.
High Beam Illuminates when you switch on
the high beam headlamps. It
flashes when you use the
headlamp flasher.
Hydromax Illuminates to indicate normal
hydromax booster reserve
system activation when the
engine is off and the service brake pedal is
applied. This light may also illuminate
momentarily if the engine is running and
the driver turns the steering wheel fully in
one direction while braking. If the light
remains on while the engine is running, this
indicates inadequate hydraulic booster
pressure or reserve pump system failure.
Stop the vehicle as soon as possible and
seek service immediately by your
authorized dealer.
Low Fuel Level
(If Equipped) Illuminates when the fuel level
is low or the fuel tank is nearly
empty. Refuel as soon as
possible.
Parking Brake Warning Illuminates briefly when you
switch the ignition to the on
position (with the engine off). It
also illuminates when you apply the
parking brake. If the park brake lamp does
not illuminate at these times, seek service
immediately. Vehicles equipped with the
power park parking brake option: If the park
brake warning lamp begins to blink after
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D (start) - Cranks the engine.
STARTING A GASOLINE
ENGINE
When you start the engine, the idle speed
increases, this helps to warm up the
engine. If the engine idle speed does not
slow down automatically, have your
vehicle checked by an authorized dealer.
Before starting the engine check the
following:
• Make sure all occupants have fastened
their safety belts.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P) or neutral (N).
• Turn the ignition key to the on position.
Note: Do not touch the accelerator pedal.
1. Fully press the brake pedal.
2. Turn the key to the start position to start the engine. Release the key when
the engine starts.
Note: The engine may continue cranking
for up to 15 seconds or until it starts.
Note: If you cannot start the engine on the
first try, wait for a short period and try again.
Failure to Start
If you cannot start the engine after three
attempts, wait 10 seconds and follow this
procedure:
1. Fully press the brake pedal.
2. Fully press the accelerator pedal and hold it there.
3. Start the engine. Stopping the Engine When Your
Vehicle is Stationary
1. Shift into park (P) or neutral (N).
2. Turn the key to the off position.
3. Apply the parking brake.
Stopping the Engine When Your
Vehicle is Moving
WARNING
Switching off the engine when the
vehicle is still moving will result in a
loss of brake and steering assistance.
The steering will not lock, but higher effort
will be required. When the ignition is
switched off, some electrical circuits,
including air bags, warning lamps and
indicators may also be off. If the ignition
was turned off accidentally, you can shift
into neutral (N) and re-start the engine. 1. Put the transmission into neutral (N)
and use the brakes to bring your vehicle
to a safe stop.
2. When your vehicle has stopped, shift into park (P) or neutral (N) and switch
the ignition off.
3. Apply the parking brake.
Guarding Against Exhaust Fumes WARNING
If you smell exhaust fumes inside
your vehicle, have your vehicle
checked by your authorized dealer
immediately. Do not drive your vehicle if
you smell exhaust fumes. Carbon
monoxide is present in exhaust fumes.
Take precautions to avoid its dangerous
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ESSENTIAL TOWING CHECKS
See Load limits in the Load Carrying
chapter for load specification terms found
on the tire label and Safety Compliance
label and instructions on calculating your
vehicle's load.
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
Hitches
Do not use a hitch that either clamps onto
the bumper or attaches to the axle. You
must distribute the load in your trailer so
that 10-15% of the total weight of the
trailer is on the tongue.
Safety Chains
Note: Do not attach safety chains to the
bumper.
Always connect the safety chains to the
frame or hook retainers of your vehicle
hitch.
To connect the safety chains, cross the
chains under the trailer tongue and allow
enough slack for turning tight corners. Do
not allow the chains to drag on the ground.
Trailer Brakes WARNING
Do not connect a trailer's hydraulic
brake system directly to your
vehicle's brake system. Your vehicle
may not have enough braking power and
your chances of having a collision greatly
increase. Electric brakes and manual, automatic or
surge-type trailer brakes are safe if you
install them properly and adjust them to
the manufacturer's specifications. The
trailer brakes must meet local and federal
regulations. The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Trailer Lamps
WARNING
Never connect any trailer lamp wiring
to the vehicle's tail lamp wiring; this
may damage the electrical system
resulting in fire. Contact your authorized
dealer as soon as possible for assistance
in proper trailer tow wiring installation.
Additional electrical equipment may be
required. Trailer lamps are required on most towed
vehicles. Make sure all running lights, brake
lights, turn signals and hazard lights are
working.
Before Towing a Trailer
Practice turning, stopping and backing up
to get the feel of your vehicle-trailer
combination before starting on a trip.
When turning, make wider turns so the
trailer wheels clear curbs and other
obstacles.
When Towing a Trailer
•
Check your hitch, electrical connections
and trailer wheel lug nuts thoroughly
after you have traveled
50 mph
(80 km/h).
• When stopped in congested or heavy
traffic during hot weather, place the
transmission in park (P) or neutral (N)
to aid engine and transmission cooling
and to help air conditioning
performance.
• Turn off the speed control with heavy
loads or in hilly terrain. The speed
control may turn off automatically
when you are towing on long, steep
grades.
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In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find diesel fuel.
If you cannot find diesel fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact a regional office or owner
relations/customer relationship office.
The use of low quality diesel fuel may
affect your emissions control system and
may cause engine damage. Ford Motor
Company/Ford of Canada is not
responsible for any damage caused by use
of improper fuel. In the United States, using
leaded fuel may also result in difficulty
importing your vehicle back into the U.S. Ford dealerships outside of the U.S. and
Canada may be unable to support the
F-650/750 due to the specialized training
and servicing requirements of these
vehicles. If your vehicle must be serviced
while you are traveling or living in Central
or South America, the Caribbean, or the
Middle East, contact the nearest Ford
dealership. If the dealership cannot help
you, write or call:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
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F650750 (TBC) , enUSA, Edition date: 201708, First Printing Customer Assistance
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Ford: 80004443673
Lincoln: 80004441067
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi
Arabia:
8008443673
If calling from Kuwait: 22280384
FAX: +971 4 3327266
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Motor Company Export
Operations & Global Growth Initiatives by
emailing
[email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership ’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached
by their website:
www.helminc.com
(Items in this catalog may be purchased
by credit card, check or money order.)
Obtaining a French Owner
’s
Manual
French Owner ’s Manual can be obtained
from your authorized dealer or by
contacting Helm, Incorporated using the
contact information listed previously in this
section.
REPORTING SAFETY DEFECTS
(U.S. ONLY) If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
Ford Motor Company.
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any air tanks equipped with automatic
moisture ejector valves, as required, to
maintain a dry air system. Contact an
authorized dealer if you are unsure of the
air reservoir locations or the draining
procedure.
Hydraulic Brakes
Establish a regular schedule for periodic
cleaning, lubrication and adjustment
inspection based on vehicle use. Exact
maintenance intervals are difficult to
predetermine due to vehicle applications
and operating conditions. If you are
uncertain of the proper schedule for your
vehicle, contact an authorized dealer.
Regular inspections should include:
•
Checking the brake lining (every service
interval). Establish inspection intervals
that provide for lining replacement
before damage to the disc occurs.
Excessive lining wear may expose the
backing plate to the disc causing
scoring of the disc faces. A qualified
technician should perform this inspection and keep to instructions
provided by the service manual.
Hydraulic brake systems are
power-assisted. There is a great
reduction in braking capabilities
without engine assist.
• Proper fluid level. The level should be
at the bottom edge of the ring on each
reservoir fill port. Do not fill the master
cylinder to the top of the reservoir. If
fluid level requires attention to
maintain a proper master cylinder level,
this is an indication of either severe
operation (pad wear) or fluid leakage.
A more frequent and thorough brake
inspection is required.
• Brake lines, hoses and fittings. Repair
or replace brake line tubes, hoses or
fittings as required. Inspect these
components every 4,000 mi
(6,000 km) for the following.
• Lines for kinks, dents, corrosion or
rupture.
• Hoses for abrasions, kinks, soft
spots or rupture, collapse, cracks,
twists or loose frame supports.
When replacing a hose, be sure
there is adequate clearance to the
hose to avoid an abrasion to the
new hose.
• All connections for leaks.
Driveline Parking Brake WARNING
Use wheel chocks and exercise
caution when inspecting under the
vehicle. A vehicle roll-away could
result in property damage, personal injury
or death. A qualified technician should adjust the
parking brake and keep to the instructions
in the service manual.
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Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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