ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
56
Motorhome (TY3) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Roadside Emergencies
A
About This Manual...........................................5
ABS
See: Brakes............................................................. 40
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 40
Accessories See: Replacement Parts
Recommendation.............................................. 8
Adjusting the Steering Wheel.....................12
Air Filter See: Changing the Engine Air Filter.............103
Appendices.....................................................158
Audible Warnings and Indicators.............20 Fail-Safe Cooling Warning Chime.................20
Headlamps On Warning Chime...................... 20
Key in Ignition Warning Chime........................ 20
Parking Brake On Warning Chime.................20
Shift to Park Warning Chime........................... 20
Automatic Transmission..............................37
Brake-Shift Interlock........................................... 39
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 39
Understanding the Positions of Your Automatic Transmission............................... 37
Automatic Transmission Fluid Check...............................................................97
Adjusting automatic transmission fluid levels.................................................................... 98
Automatic transmission fluid filter...............99
Correct fluid level................................................. 98
High fluid level....................................................... 98
Low fluid level....................................................... 98
B
Battery See: Changing the 12V Battery....................... 101
Brake Fluid Check..........................................99 Hydroboost.......................................................... 100
Hydromax............................................................... 99
Brakes................................................................40 General Information........................................... 40
Breaking-In.......................................................54 C
California Proposition 65...............................7
Capacities and Specifications
.................133
Alternative Engine Oil for Extremely Cold
Climates............................................................ 136
Specifications...................................................... 134
Car Wash See: Cleaning the Exterior............................... 105
Catalytic Converter........................................34 On-Board Diagnostics (OBD-II)..................... 35
Readiness for Inspection and Maintenance (I/M) Testing..................................................... 35
Changing a Fuse
.............................................87
Fuses........................................................................\
. 87
Changing a Road Wheel............................125 Dissimilar Spare Wheel and Tire Assembly
Information....................................................... 125
Tire Change Procedure..................................... 126
Changing the 12V Battery...........................101 Battery relearn..................................................... 102
Changing the Engine Air Filter.................103
Cleaning the Engine....................................106
Cleaning the Exterior...................................105 Cleaning the Headlamps................................. 105
Exterior Chrome Parts...................................... 105
Exterior Plastic Parts......................................... 105
Stripes or Graphics............................................ 105
Underbody............................................................ 106
Under Hood.......................................................... 106
Cleaning the Wheels
...................................106
Coolant Check See: Engine Coolant Check.............................. 93
Cruise Control
...................................................12
Principle of Operation......................................... 42
Cruise control See: Using Cruise Control.................................. 42
Customer Assistance....................................61
D
Daytime Running Lamps..............................15
Direction Indicators
........................................15
Driving Hints.....................................................54
Driving Through Water.................................55
DRL See: Daytime Running Lamps.......................... 15
161
Motorhome (TY3) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Index
