
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle.
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference.
In Canada, this card is found in the
Warranty Guide in the glove compartment
of your vehicle.
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
If you require more information, please
refer to the coverage section of your
warranty guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
HAZARD FLASHERS
Note:
If used when the vehicle is not
running, the battery loses charge. As a result,
there may be insufficient power to restart
your vehicle. The hazard flasher control is on the
steering column. Use it when your vehicle
is creating a safety hazard for other
motorists.
•
Press the flasher control and all front
and rear direction indicators flash.
• Press the flasher control again to
switch them off.
JUMP STARTING THE VEHICLE WARNINGS
Batteries normally produce explosive
gases which can cause personal
injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation. Keep batteries out of reach of
children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush
immediately with water for a minimum of
15 minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately.
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WARNINGS
Use only adequately sized cables
with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your
automatic transmission vehicle.
Note:
Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch.
Connecting the Jumper Cables WARNINGS
Do not attach the cables to fuel lines,
engine rocker covers, the intake
manifold or electrical components
as grounding points. Stay clear of moving
parts. To avoid reverse polarity
connections, make sure that you correctly
identify the positive (+) and negative (-)
terminals on both the disabled and booster
vehicles before connecting the cables. Do not attach the end of the positive
cable to the studs or L-shaped eyelet
located above the positive (+)
terminal of your vehicle ’s battery. High
current may flow through and cause
damage to the fuses. Do not connect the end of the
second cable to the negative (-)
terminal of the battery to be jumped.
A spark may cause an explosion of the
gases that surround the battery. Note:
In the illustration, the bottom vehicle
represents the booster vehicle. 1.
Connect the positive (+) jumper cable
to the positive (+) terminal of the
discharged battery.
2. Connect the other end of the positive (+) cable to the positive (+) terminal
of the booster vehicle battery.
3. Connect the negative (-) cable to the negative (-) terminal of the booster
vehicle battery.
4. Make the final connection of the negative (-) cable to an exposed metal
part of the stalled vehicle's engine,
away from the battery and the fuel
injection system, or connect the
negative (-) cable to a ground
connection point if available.
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Jump Starting
1.
Start the engine of the booster vehicle
and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
RPM, as shown in your tachometer.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both vehicle engines for an
additional three minutes before
disconnecting the jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected. 1. Remove the negative (-) jumper cable
from the disabled vehicle. 2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled
vehicle battery.
5. Allow the engine to idle for at least one
minute.
TRANSPORTING THE VEHICLE If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
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FUSE SPECIFICATION CHART
F53 Power Distribution Box
WARNINGS
Always disconnect the battery before
servicing high current fuses.
To reduce risk of electrical shock,
always replace the cover to the
power distribution box before
reconnecting the battery or refilling fluid
reservoirs. Locate the power distribution box in the
engine compartment. It has high-current
fuses that protect your vehicle's main
electrical systems from overloads.
If the battery has been disconnected and
reconnected, you will need to reset some
features. See Changing the 12V Battery
(page 101).
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Protected Components
Fuse Rating
Fuse or Relay
Number
Power brake assist module – HydroMax.
5A 1
1
Air conditioning compressor clutch.
10A 1
2
Catalyst monitor sensor.
20A 1
3
Engine heated exhaust gas oxygen sensor
#11 and #21.
Vapor management valve.
Powertrain control module relay coil.
5A 1
4
Powertrain control module keep alive
memory.
Powertrain control module power.
20A 1
5
Instrument panel dimmer module.
20A 1
6
Park lamp feeds.
Trailer tow running lamp relay coil.
Ignition coils.
20A 1
7
Radio capacitors.
HydroMax – Anti-lock brake system
module.
30A 1
8
Powertrain control module.
10A 1
9
Daytime running lamps.
20A 1
10
Fuel pump relay coil.
20A 1
11
Powertrain control module.
Fuel pump diode.
Instrument panel - backup lamp feed.
25A 1
12
Trailer tow backup lamps feed.
Trailer tow electric brake controller feed.
30A 2
13
Instrument panel battery feed (fuse #15,
21).
60A 2
14
Lighting primary fuse.
Power distribution box fuse #19.
Trailer tow park lamps.
20A 2
15
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Protected Components
Fuse Rating
Fuse or Relay
Number
Anti-lock brake system module –
HydroMax.
60A 2
16
Anti-lock brake system module – Hydro-
boost.
40A 2
Horn feed.
20A 2
17
Backup lamp relay coil.
20A 2
18
A/C clutch coil.
A/C demand switch.
Brake on/off switch.
20A 2
19
Multifunction switch.
Powertrain control module relay (Power
distribution box fuses # 3, 5, 7, 18).
30A 2
20
Fuel injectors.
20A 2
21
Fuel pump motor.
Mass air flow sensor.
Powertrain control module.
Cigar lighter feed.
20A 2
22
Diagnostic tool connector.
Blower motor feed.
40A 2
23
Instrument panel battery feed (fuses #4,
10, 16, 22).
50A 2
24
Ignition switch feed (Instrument panel
fuses #1, 5, 7, 11, 13, 14, 17, 19, 23, 36; Power
distribution box fuses #9, 11).
40A
2
25
Fuse holder #2.
Ignition switch feed (Instrument panel
fuses #5, 11, 17, 23, 38).
40A 2
26
Headlamps.
30A 2
27
Daytime running lamps on/off relay coil.
Headlamp daytime running lamp relay
feed.
High beam headlamps flash to pass.
(Instrument panel fuses #25, 31).
Starter relay feed.
30A 2
28
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Protected Components
Fuse Rating
Fuse or Relay
Number
Instrument panel battery feed (fuse #15,
21).
60A 2
J15
Lighting primary fuse.
Horn.
20A 2
J16
Ignition switch feed (instrument panel
fuses #5, 11, 17, 23, 38).
40A 2
J17
Brake on/off switch.
20A 2
J18
Multifunction switch.
Not used.
—
J19
Not used.
—
J20
Not used.
—
J21
Reverse lamp relay coil.
20A 2
J22
A/C clutch relay coil.
A/C demand switch.
Horn relay.
—
R1
Fuel pump relay.
—
R2
Starter relay.
—
R3
Backup lamps relay.
—
R4
Brake on/off signal isolating relay
(Hydromax).
—
R5
Trailer tow parking lamps relay.
—
R6
Not used.
—
R7
A/C clutch relay.
—
R8
Not used.
—
R9
Starter relay.
—
R10
Blower motor relay.
—
R11
Daytime running lamp/headlamp relay.
—
R12
Powertrain control module relay.
—
R13
Fuel pump diode.
—
D1
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