2018 FORD F-550 service

UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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E-mail
Fax
Phone
Customer Relation-
ship Center
[email protected]
N/A
N/A
Asia Pacific
[email protected]
-
+1 313 594 4857
Caribbean and
Central America
[email protected]
971 4 3327 266
Ford
Middle East 80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi 800850078
[email protected]
N/A
+1-800-841-3673
Puerto Rico and U.S.
Virgin Islands
[email protected]
N/A
+1-313-594-4857
Sub-Saharan Africa
[email protected] [email protected]
N/A
+82-02-1600-6003
South Korea
If you buy your vehicle in North America
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new
address with Ford Global Trade Services
by emailing, [email protected].
If you are in another foreign country,
contact the nearest authorized dealer. In
the event your inquiry is unresolved,
communicate your concern with the
dealership ’s Sales Manager, Service
Manager or Customer Relations Manager.
If you require additional assistance or
clarification, please contact the respective
Customer Relationship Center as
previously listed. Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
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GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1. Set the parking brake and shift to park
(P).
2. Switch off the engine.
3. Block the wheels. Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. 1.
Set the parking brake and shift to park
(P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
1. Inside the vehicle, pull the hood release
handle located under the left hand side
of the instrument panel. 2. Go to the front of your vehicle and
locate the secondary release lever
under the front of the hood near the
center of your vehicle.
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Engine oil fill. See Engine Oil
Check (page 333).
E.
Brake fluid reservoir.
See Brake
Fluid Check (page 349).
F.
Engine cooling system coolant
reservoir (primary
high-temperature cooling
system).
See Engine Coolant
Check (page 342).
G.
Battery.
See Changing the 12V
Battery (page 353).
H.
Windshield washer fluid
reservoir.
See Washer Fluid
Check (page 350).
I.
Power steering fluid reservoir.
See
Power Steering Fluid
Check (page 350).
J.
Secondary cooling system
coolant reservoir.
See Engine
Coolant Check (page 342).
K. Battery.
See Changing the 12V
Battery (page 353).
L.
Air filter assembly.
See
Changing the Engine Air Filter
(page
363).
M.
Scheduled Maintenance
The recommended scheduled
maintenance services are required because
they are considered essential to the life
and performance of your vehicle. See
Normal Scheduled Maintenance (page
584
).
Use only recommended fuel, lubricants,
fluids and service parts conforming to Ford
specifications. Motorcraft® parts are
designed and built for best performance
in your vehicle. See
Capacities and
Specifications (page 432).
UNDER HOOD OVERVIEW - 6.8L
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Note:
If the oil level is between the
maximum and minimum marks, the oil level
is acceptable. Do not add oil.
Note: The oil consumption of new engines
reaches its normal level after approximately
3,000 mi (5,000 km).
Adding Engine Oil WARNING
Do not remove the filler cap when
the engine is running.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty.
To top up the engine oil level do the
following:
1. Clean the area surrounding the engine
oil filler cap before you remove it.
2. Remove the engine oil filler cap. See Under Hood Overview
(page 330).
Turn it counterclockwise and remove
it.
3. Add engine oil of the proper viscosity and grade that meets Ford
specifications. See
Capacities and
Specifications (page 432). You may
have to use a funnel to pour the engine
oil into the opening.
4. Recheck the oil level.
5. If the oil level is correct, replace the dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Make sure you install the oil filler cap
correctly. Note:
Soak up any spillage with an
absorbent cloth immediately.
Engine lubrication for severe
service operation
The following conditions define severe
operation for which engine operation with
SAE 5W-40 oil which meets Ford
specification, WSS-M2C171-F1, is
recommended. Oil and oil filter change
intervals will be determined by the
Intelligent Oil Life Monitor™ as noted
previously.
CHANGING THE ENGINE OIL
AND OIL FILTER WARNINGS
Do not handle a hot oil filter with
bare hands.
Continuous contact with used motor
oil has caused cancer in laboratory
mice. Protect your skin by washing
with soap and water. If your vehicle is equipped with a diesel
engine, an Intelligent Oil Life Monitor™
calculates the proper oil change service
interval. When the information display
indicates: OIL CHANGE REQUIRED, change
the engine oil and oil filter. See
Information Displays
(page 113).
The engine oil filter protects your engine
by filtering harmful, abrasive or sludge
particles and particles significantly smaller
than most available will-fit filters. See
Motorcraft Parts
(page 422).
1. Unscrew the oil filter and oil pan drain plug and wait for the oil to drain.
2. Replace the filter.
3. Reinstall the oil pan drain plug.
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4. Refill the engine with new oil. See
Capacities and Specifications (page
432).
5. For diesel engines, you need to reset the Intelligent Oil Life Monitor™. See
Information Displays
(page 113).
Engine lubrication for severe
service operation
The following conditions define severe
operation for which engine operation with
SAE 5W-40 API CJ-4 is recommended. Oil
and oil filter change intervals will be
determined by the Intelligent Oil Life
Monitor™ as noted previously.
• Frequent or extended idling (over 10
minutes per hour of normal driving).
• Low-speed operation/stationary use.
• If vehicle is operated in sustained
ambient temperatures below
-9°F
(-23°C) or above 100°F (38°C).
• Frequent low-speed operation,
consistent heavy traffic less than
25 mph (40 km/h)
.
• Operating in severe dust conditions.
• Operating the vehicle off road.
• Towing a trailer over
1,000 mi
(1,600 km).
• Sustained, high-speed driving at Gross
Vehicle Weight Rating (maximum
loaded weight for vehicle operation).
• Use of fuels with sulfur content other
than ultra-low sulfur diesel (ULSD).
• Use of high-sulfur diesel fuel. CHANGING THE CRANKCASE
VENT FILTER ELEMENT
(If
Equipped) WARNING
Do not dispose of engine oil or oil
filters in the household refuse or the
public sewage system. Use an
authorized waste disposal facility. Do not clean or recondition the filter
element.
We recommend that you demand the use
of genuine Ford and Motorcraft® parts
whenever your vehicle requires scheduled
maintenance or repair. Use the correct
specification filter element. See
Capacities and Specifications
(page
432).
Note: Operating your vehicle without a filter
element or with an unapproved filter
element may result in damage to the turbo
charger or exchanger and could lead to
engine damage that may not be covered by
the vehicle Warranty.
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Filter cover.
A
Filter element.
B
Filter housing.
C
1. Clean the filter cover and remove the bolts.
2. Carefully remove the filter cover.
3. Remove used filter element from the filter housing and carefully dispose of
it.
4. Make sure that the sealing surfaces on
the filter housing and cover are clean
and free of debris.
5. Install the new filter element.
6. Install the filter cover.
7. Install the bolts finger-tight. 8.
Fully tighten all of the bolts to between
3–4 lb.ft (4.5–6 Nm) in the sequence
shown.
9. Record the engine mileage and update
the service log accordingly.
OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator.
From the main menu scroll to: Action and description
Message
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the right arrow button,
then from this menu scroll
to the following message.
Conveni-
ence
Press the right arrow button,
then from this menu scroll
to the following message.
Oil Life
Reset
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B
C E211404
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4
32
7

It is very important to use prediluted
coolant meeting the correct specification
in order to avoid plugging the small
passageways in the engine cooling system.
See Capacities and Specifications
(page 427). Incorrect prediluted coolant
use can cause damage not covered by the
vehicle Warranty.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
To top up the coolant level do the
following:
1. Unscrew the cap slowly. Any pressure escapes as you unscrew the cap.
2. Add prediluted coolant meeting the correct specification. See
Capacities
and Specifications (page 420).
3. Add enough prediluted coolant to reach the correct level.
4. Replace the coolant reservoir cap, turn
it clockwise until you feel a strong
resistance.
5. Check the coolant level in the coolant reservoir the next few times you drive
your vehicle.
Note: During normal vehicle operation, the
coolant may change color from orange to
pink or light red. As long as the coolant is
clear and uncontaminated, this color change
does not indicate the coolant has degraded
nor does it require the coolant to be drained,
the system to be flushed, or the coolant to
be replaced.
Do not mix different colors or types of
prediluted coolant in your vehicle. Mixing
of prediluted coolant or using an incorrect
prediluted coolant may harm the engine
or cooling system components and may
not be covered by the vehicle Warranty.
In case of emergency, you can add a large
amount of water without prediluted
coolant in order to reach a vehicle service
location. On arrival do the following: 1. Drain the cooling system.
2. Chemically clean the cooling system.
We recommend Motorcraft Premium
Cooling System Flush.
3. Refill with prediluted coolant as soon as possible.
Water alone, without prediluted coolant,
can cause engine damage from corrosion,
overheating or freezing.
Do not use the following as a coolant
substitute:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Alcohol and other liquids can cause engine
damage from overheating or freezing.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process
is not yet available.
Dispose of used engine coolant in an
appropriate manner. Follow your
community ’s regulations and standards
for recycling and disposing of automotive
fluids.
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