AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you have a compatible smart-
phone; an Android with OS 2.3 or higher or
an iPhone 3GS or newer with iOS 5.0 or
higher. Additionally, make sure you pair and
connect your phone to SYNC 3 in order to
find AppLink-capable apps on your device.
iPhone users must also connect to a USB
port with an Apple USB cable.
You did not connect an
Applink Compatible
phone to SYNC 3.
AppLink Mobile
Applications:
When I select
"Find Mobile
Apps," SYNC 3
does not find
any applica-
tions.
Make sure you have downloaded and
installed the latest version of the app from
your phone's app store. Make sure the app
is running on your phone. Some apps
require you to register or login to the app
on the phone before using them with
AppLink. Also, some may have a "Ford
SYNC" setting, so check the app's settings
menu on the phone.
AppLink-enabled apps
are not installed and
running on your mobile
device.
My phone is
connected, but I
still cannot find
any apps.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover
it inside the vehicle. On an Android device,
if apps have an 'Exit' or 'Quit' option, then
select it and restart the app. If the app does
not have that option, select the phone's
settings menu and select 'Apps', then find
the particular app and choose 'Force stop.'
Do not forget to restart the app afterward,
then select "Find Mobile Apps" on SYNC 3.
Sometimes apps do not
properly close and re-
open their connection to
SYNC 3, over ignition
cycles, for example.
My phone is
connected, my
app(s) are
running, but I
still cannot find
any apps.
On an iPhone with iOS7+, to force close an
app, double tap the home button then
swipe up on the app to close it. Tap the
home button again, then select the app
again to restart it. After a few seconds, the
app should then appear in SYNC 3's Mobile
App's Menu.
567
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, Second Printing SYNC™ 3 (If Equipped)
Diesel Exhaust Fluid Guidelines and
Information...................................................... 201
Diesel Exhaust Fluid Level.............................. 198
Diesel Exhaust Fluid Warning Messages and Vehicle Operations............................. 200
Filling the Diesel Exhaust Fluid Tank..........198
Settings...........................................................546 911 Assist................................................................ 551
Ambient Lighting............................................... 558
Bluetooth............................................................. 548
Clock...................................................................... 548
Display................................................................... 559
General.................................................................. 556
Media Player........................................................ 547
Mobile Apps......................................................... 554
Navigation............................................................ 552
Phone.................................................................... 548
Radio....................................................................... 551
Sound.................................................................... 546
Valet Mode.......................................................... 560
Vehicle................................................................... 558
Voice Control....................................................... 559
Wi-Fi & Hotspot................................................. 556
Side Airbags.....................................................52
Sitting in the Correct Position..................154
Sliding Windows
...........................................102
Power Sliding Back Window.......................... 102
Snow Chains See: Using Snow Chains................................ 400
Snowplowing................................................300 Engine temperature while plowing..............301
Installing the Snowplow................................ 300
Operating the Vehicle with the Snowplow Attached........................................................... 301
Snowplowing with your Airbag Equipped Vehicle............................................................... 301
Transmission operation while plowing............................................................. 302
Spare Wheel See: Changing a Road Wheel....................... 408
Special Notices
................................................13
New Vehicle Limited Warranty......................... 13
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 13
Using a Slide-In Camper.................................... 14
Using your Vehicle as an Ambulance............14 Using your Vehicle as a Stationary Power
Source................................................................... 14
Using your Vehicle With a Snowplow............14
Special Operating Conditions Scheduled Maintenance..............................................589
Diesel Engine....................................................... 592
Exceptions............................................................ 597
Gasoline Engine................................................. 589
Speed Control See: Cruise Control............................................ 243
Spot Lamps......................................................93 Cargo and Trailer Hookup Lamps.................. 94
Stability Control
...........................................230
Principle of Operation...................................... 230
Starter Switch See: Ignition Switch............................................ 175
Starting a Diesel Engine - 6.7L Diesel..............................................................178
........................................................................\
........... 178
Automatic Engine Shutdown........................ 180
Cold Weather Operation................................. 180
Cold Weather Starting..................................... 180
Diesel Engine Fast Start Glow Plug System............................................................... 179
Vehicles with an Ignition Key.......................... 179
Vehicles with Keyless Start............................. 179
Starting a Gasoline Engine - 6.2L/ 6.8L.................................................................176
Automatic Engine Shutdown.......................... 177
Cold Weather Starting (Flexible Fuel Vehicles Only)................................................. 178
Failure to Start...................................................... 177
Guarding Against Exhaust Fumes................178
Important Ventilating Information...............178
Stopping the Engine When Your Vehicle is Moving................................................................ 177
Stopping the Engine When Your Vehicle is Stationary.......................................................... 177
Vehicles with an Ignition Key.......................... 176
Vehicles with Keyless Start.............................. 177
Starting and Stopping the Engine..........175 General Information........................................... 175
Steering...........................................................259 Adaptive Steering............................................. 260
Power Steering................................................... 259
Steering Wheel...............................................82
Storage Compartments
..............................172
654
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index
Using Adaptive Cruise Control...............244
Automatic Cancellation................................... 247
Blocked Sensor.................................................. 248
Canceling the Set Speed................................. 247
Changing the Set Speed................................. 247
Detection Issues................................................. 247
Following a Vehicle........................................... 245
Hilly Condition and Trailer Tow Usage................................................................. 247
Overriding the Set Speed............................... 246
Resuming the Set Speed................................. 247
Setting the Adaptive Cruise Speed.............245
Setting the Gap Distance............................... 246
Switching Adaptive Cruise Control Off....................................................................... 247
Switching Adaptive Cruise Control On....................................................................... 244
Switching to Normal Cruise Control...........249
System Not Available...................................... 248
Using Cruise Control...................................243 Switching Cruise Control Off......................... 243
Switching Cruise Control On......................... 243
Using Four-Wheel Drive.............................214 4WD Indicator Lights......................................... 215
Driving Off-Road With Truck and Utility Vehicles............................................................. 218
Electronic Shift-On-the-Fly (ESOF) 4WD system................................................................ 214
How Your Vehicle Differs From Other Vehicles............................................................. 218
Manual Shift On Stop (MSOS) 4WD system................................................................ 214
Using a Manual Shift On Stop (MSOS) 4WD system.................................................... 215
Using the Electronic Shift on the Fly 4WD system................................................................ 217
Using Hill Descent Control.......................233
Hill descent modes........................................... 233
Using MyKey With Remote Start Systems..........................................................65
Using Power Running Boards
...................80
Automatic Power Deploy.................................. 80
Automatic Power Stow..................................... 80
Bounce-back.......................................................... 81
Enabling and Disabling....................................... 81
Manual Power Deploy........................................ 80
Using Snow Chains....................................400 Using Stability Control................................231
AdvanceTrac® with Roll Stability Control ™
(RSC®).............................................................. 231
Using SYNC™ With Your Media Player.............................................................481
Accessing Your USB Song Library...............485
Bluetooth Devices and System Settings............................................................ 487
Connecting Your Digital Media Player to the USB Port........................................................... 481
Media Menu Features...................................... 484
Media Voice Commands................................ 482
USB 2...................................................................... 487
Voice Commands for Audio Sources.........488
Using SYNC™ With Your Phone...........464 Accessing Features through the Phone
Menu................................................................. 469
Accessing Your Phone Settings.................... 472
Bluetooth Devices.............................................. 473
Making Calls........................................................ 468
Pairing a Phone for the First Time..............465
Pairing Subsequent Phones......................... 466
Phone Options during an Active Call........468
Phone Voice Commands............................... 466
Receiving Calls................................................... 468
System Settings................................................. 474
Text Messaging................................................... 470
Using Traction Control
...............................229
Switching the System Off.............................. 229
System Indicator Lights and Messages......................................................... 229
Using Voice Recognition...........................462 Audio Voice Commands................................... 511
Climate Voice Commands.............................. 512
Initiating a Voice Session................................ 462
Mobile App Voice Commands....................... 515
Navigation Voice Commands........................ 514
Phone Voice Commands................................. 512
SiriusXM Traffic and Travel Link Voice Commands...................................................... 515
System Interaction and Feedback..............463
Voice Settings Commands............................. 516
Utilizing the Mediation/Arbitration Program (Canada Only)
..........................313
656
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201709, Second Printing Index