Wi-Fi Issues
Possible solution
Possible cause
Issue
Position the vehicle close to the hotspot
with the front of the vehicle facing the
hotspot direction and remove obstacles if
possible. Other Wi-Fi, Bluetooth, microwave
and cordless phones may cause interfer-
ence.
Weak signal probably
due to distance from the
hotspot, obstruction or
high interference.
Disconnecting
after successful
connection.
If the vehicle is equipped with heated
windshield, try positioning the vehicle so
that the windshield is not facing the
hotspot. If you have metallic window tinting
but not on the windshield, position the
vehicle to face the hotspot. If all windows
are tinted, you can open the windows in the
direction of the hotspot if that is feasible.
There may be an
obstruction between
SYNC 3 and the hotspot.
Poor signal seen
by SYNC 3
despite being
near a hotspot.
Try to remove other obstructions that may
impact signal quality such as opening the
garage door.
Please set the network to visible and try
again.
The hotspot was defined
as a hidden network.
A hotspot is not
listed in the list
of available
networks.
486
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™ 3
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Bumper protector.
• Hood deflectors.
• Running boards.
• Side window deflectors*.
• Splash guards.
Interior Style
• Ambient lighting.
• Cargo area protector.
• Floor mats. •
Rear console.
• Seat covers*.
Lifestyle
• Ash cup or smoker's package.
• Camping tent*.
• Car covers*.
• Cargo organization and management.
• Rear seat entertainment*.
• Roof crossbars.
• Roof racks and carriers*.
• Trailer hitch balls.
• Trailer hitch drawbars and towing
accessories.
Peace of Mind
• Cargo shade.
• In-vehicle safe*.
• Keyless entry keypad.
• Parking sensors*.
• Remote start.
• Roadside assistance kits*.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
495
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Accessories
Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
502
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Scheduled Maintenance
If Your Vehicle Gets Stuck In Mud or
Snow.................................................................. 190
SelectShift Automatic ™
Transmission................................................... 188
Understanding the Positions of Your Automatic Transmission............................. 187
Automatic Transmission Fluid Check - 2.3L EcoBoost™.......................................295
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™............295
Adding Transmission Fluid ............................ 296
Checking the Transmission Fluid Level.................................................................. 295
Autowipers........................................................81 Autowipers Settings............................................ 82
Auxiliary Power Points
................................165
110 Volt AC Power Point................................... 165
12 Volt DC Power Point..................................... 165
Locations............................................................... 165
B
Battery See: Changing the 12V Battery..................... 298
Blind Spot Information System
..............232
........................................................................\
........... 232
Switching the System On and Off..............234
System Errors...................................................... 234
Using the Blind Spot Information System.............................................................. 233
BLIS See: Blind Spot Information System..........232
Bonnet Lock See: Opening and Closing the Hood..........284
Booster Seats
..................................................29
Types of Booster Seats...................................... 30
Brake Fluid Check........................................297
Brakes...............................................................196 General Information.......................................... 196
Breaking-In.....................................................257
Bulb Specification Chart..........................306
C
Cabin Air Filter................................................142 Capacities and Specifications - 2.3L
EcoBoost™ .................................................
350
Alternative Engine Oil for Extremely Cold
Climates........................................................... 353
Specifications...................................................... 351
Capacities and Specifications - 3.5L Duratec.........................................................354
Alternative Engine Oil for Extremely Cold Climates........................................................... 358
Specifications..................................................... 355
Capacities and Specifications - 3.5L Ecoboost™.................................................358
Alternative Engine Oil for Extremely Cold Climates........................................................... 362
Specifications..................................................... 360
Capacities and Specifications................343
Cargo Nets.......................................................241
Car Wash See: Cleaning the Exterior.............................. 309
Catalytic Converter......................................184 On-Board Diagnostics (OBD-II)................... 185
Readiness for Inspection and Maintenance (I/M) Testing................................................... 185
Center Console..............................................167 Rear Seat Armrest.............................................. 167
Second Row Center Console.......................... 167
Changing a Bulb..........................................303 Front Direction Indicator................................. 303
Headlamp............................................................ 303
Headlamp High Beam..................................... 304
LED Lamps........................................................... 305
License Plate Lamp.......................................... 305
Rear Direction Indicator and Reversing Lamp................................................................. 304
Changing a Fuse..........................................282 Fuses...................................................................... 282
Changing a Road Wheel............................337 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 337
Tire Change Procedure.................................... 338
Changing the 12V Battery.........................298
Changing the Engine Air Filter................308
Changing the Wiper Blades....................300 Front Wiper Blades.......................................... 300
Rear Window Wiper Blade.............................. 301
Checking MyKey System Status................61 MyKey Distance..................................................... 61
Number of Admin Keys...................................... 62
558
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index
Number of MyKeys..............................................
62
Checking the Wiper Blades.....................300
Child Restraint and Seatbelt Maintenance.................................................42
Child Restraint Positioning..........................31
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Child Seats
.........................................................19
Cleaning Leather Seats..............................313
Cleaning Products
......................................309
Materials............................................................... 309
Cleaning the Engine......................................311
Cleaning the Exterior
.................................309
Cleaning the Headlamps................................. 310
Exterior Chrome Parts...................................... 310
Exterior Plastic Parts......................................... 310
Stripes or Graphics............................................ 310
Underbody............................................................ 310
Under Hood.......................................................... 310
Cleaning the Instrument Panel and Instrument Cluster Lens..........................312
Cleaning the Interior....................................312
Cleaning the Wheels...................................314
Cleaning the Windows and Wiper Blades.............................................................311
Clearing All MyKeys
........................................61
Climate............................................................448
Climate Control
.............................................133
Climate Controlled Seats..........................159 Cooled Seats........................................................ 160
Heated Seats........................................................ 159
Coolant Check See: Engine Coolant Check............................. 291
Crash Sensors and Airbag Indicator
.......50
Creating a MyKey...........................................60 Programming or Changing Configurable
Settings................................................................ 61
Cross Traffic Alert........................................234 Blocked Sensors................................................ 236
Switching the System Off and On..............236
System Errors...................................................... 236
System Lights, Messages and Audible Alerts................................................................. 236
System Limitations........................................... 236
Using the Cross Traffic Alert System..........234 Cruise Control
..................................................79
Principle of Operation...................................... 220
Cruise control See: Using Cruise Control............................... 220
Customer Assistance.................................266
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps............................85 Type One - Conventional
(Non-Configurable)....................................... 85
Type Two - Configurable................................... 85
Digital Radio
...................................................372
HD Radio Reception and Station
Troubleshooting............................................. 373
Direction Indicators
........................................87
Doors and Locks.............................................64
Driver Alert
......................................................227
PRINCIPLE OF OPERATION........................... 227
USING DRIVER ALERT..................................... 228
Driver and Passenger Airbags...................45 Children and Airbags.......................................... 46
Proper Driver and Front Passenger Seating Adjustment........................................................ 45
Driving Aids.....................................................227
Driving Hints...................................................257
Driving Through Water...............................258
DRL See: Daytime Running Lamps......................... 85
E
Economical Driving......................................257
Electromagnetic Compatibility...............518
Emission Law
.................................................183
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........184
Tampering With a Noise Control System............................................................... 183
End User License Agreement.................520 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 520
Engine Block Heater.....................................173 Using the Engine Block Heater....................... 174
559
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index
Fuel Quality - E85.........................................176
Choosing the Right Fuel - Flex Fuel
Vehicles.............................................................. 176
Switching Between E85 and Gasoline........177
Fuel Quality - Gasoline...............................175 Choosing the Right Fuel................................... 175
Fuel Shutoff....................................................261
Fuses.................................................................273
Fuse Specification Chart...........................273 Passenger Compartment Fuse Panel........278
Power Distribution Box.................................... 273
G
Garage Door Opener See: Universal Garage Door Opener.............161
Gauges................................................................97 Engine Coolant Temperature Gauge..........100
Fuel Gauge........................................................... 100
Information Display............................................. 99
Type 1........................................................................\
. 97
Type 2....................................................................... 98
Type 3....................................................................... 99
Gearbox See: Transmission............................................... 187
General Information on Radio Frequencies...................................................52
Intelligent Access................................................. 52
General Maintenance Information.......499 Multi-Point Inspection...................................... 501
Owner Checks and Services......................... 500
Protecting Your Investment.......................... 499
Why Maintain Your Vehicle?......................... 499
Why Maintain Your Vehicle at Your Dealership?.................................................... 499
Getting Assistance Outside the U.S. and Canada.........................................................269
Getting the Services You Need..............266 Away From Home............................................. 266
Global Opening
...............................................92
Moonroof................................................................. 92
Remote Control Front Windows..................... 92
H
Handbrake See: Parking Brake.............................................. 197
Hazard Flashers
............................................261 HDC
See: Using Hill Descent Control................... 203
Headlamp Adjusting See: Adjusting the Headlamps..................... 301
Headlamp Exit Delay
....................................85
Headlamp Removal See: Removing a Headlamp.......................... 303
Headrest See: Head Restraints......................................... 144
Head Restraints
............................................144
Adjusting the Head Restraint......................... 145
Tilting Head Restraints .................................... 146
Heated Seats.................................................158 Front Seats........................................................... 158
Second Row Heated Seats............................. 159
Heated Steering Wheel................................79
Heated Windows and Mirrors...................141 Heated Exterior Mirrors..................................... 142
Heated Rear Window........................................ 142
Heating See: Climate Control......................................... 133
Hill Start Assist..............................................197 Switching the System On and Off...............198
Using Hill Start Assist....................................... 198
Hints on Controlling the Interior Climate..........................................................138
Defogging the Side Windows in Cold Weather............................................................ 140
General Hints....................................................... 138
Quickly Cooling the Interior............................ 139
Quickly Heating the Interior............................ 139
Recommended Settings for Cooling..........140
Recommended Settings for Heating..........139
Hints on Driving With Anti-Lock Brakes
.............................................................197
Home Screen................................................429
Hood Lock See: Opening and Closing the Hood..........284
I
Ignition Switch
...............................................169
In California (U.S. Only).............................267
Information Display Control.......................79
Information Displays
...................................105
General Information.......................................... 105
Information Messages
.................................119
4WD........................................................................\
.. 119
561
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index
Smart Unlocks for Integrated Keyhead
Transmitter........................................................ 65
Smart Unlocks for Intelligent Access Keys...................................................................... 66
Luggage Covers............................................242
Lug Nuts See: Changing a Road Wheel........................ 337
M
Maintenance
.................................................284
General Information......................................... 284
Manual Climate Control.............................133
Manual Liftgate
..............................................69
Closing the Liftgate............................................. 69
Opening the Liftgate........................................... 69
Manual Seats
..................................................147
Lumbar Adjustment.......................................... 148
Moving the Seat Backward and Forward.............................................................. 147
Recline Adjustment............................................ 147
Memory Function.........................................150 Easy Entry and Exit Feature............................. 151
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob...................................................................... 150
Saving a PreSet Position................................. 150
Message Center See: Information Displays............................... 105
Mirrors See: Heated Windows and Mirrors...............141
See: Windows and Mirrors................................. 91
Mobile Communications Equipment.......13
Moonroof..........................................................95 Bounce-Back......................................................... 96
Opening and Closing the Moonroof.............96
Opening and Closing the Sunscreen............96
Venting the Moonroof........................................ 96
Motorcraft Parts - 2.3L EcoBoost™.................................................345
Motorcraft Parts - 3.5L Duratec.............346
Motorcraft Parts - 3.5L Ecoboost™..................................................347
MyKey Troubleshooting
...............................62
MyKey ™.............................................................59
Principle of Operation........................................ 59N
Navigation......................................................456
cityseeker............................................................. 463
Destination Mode.............................................. 458
Map Mode............................................................. 457
Navigation Map Updates............................... 464
Navigation Menu................................................. 461
SiriusXM Traffic and Travel Link.................. 464
SYNC AppLink.................................................... 463
Waypoints............................................................ 462
Normal Scheduled Maintenance..........502 Intelligent Oil-Life Monitor™........................ 502
Normal Maintenance Intervals.................... 503
O
Oil Change Indicator Reset......................290
Oil Check See: Engine Oil Check...................................... 289
Opening and Closing the Hood..............284 Closing the Hood............................................... 285
Opening the Hood............................................. 284
Ordering Additional Owner's Literature.......................................................271
Obtaining a French Owner ’s Manual...........271
Overhead Console
.......................................168
P
Parking Aids
...................................................205
Principle of Operation...................................... 205
Parking Brake
..................................................197
Passenger Knee Airbag................................49
Passive Anti-Theft System
.........................74
SecuriLock®........................................................... 74
PATS See: Passive Anti-Theft System..................... 74
Pedals................................................................80
Perchlorate.........................................................11
Personal Safety System ™
..........................43
How Does the Personal Safety System
Work?.................................................................. 43
Phone................................................................451 During a Phone Call.......................................... 454
Making Calls........................................................ 453
Pairing Your Cell Phone for the First Time.................................................................... 451
563
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index
Phone Menu.........................................................
452
Receiving Calls................................................... 454
Smartphone Connectivity.............................. 455
Text Messaging................................................... 455
Post-Crash Alert System..........................264
Power Door Locks See: Locking and Unlocking............................. 64
Power Liftgate.................................................70 Hands-Free Feature............................................. 72
Obstacle Detection.............................................. 72
Opening and Closing the Liftgate.................. 70
Setting the Liftgate Open Height.................... 71
Stopping the Liftgate Movement.................... 71
Power Seats
...................................................148
Adjusting the Lumbar Support..................... 149
Adjusting the Multi-Contour Front Seats With Active Motion ...................................... 149
Power Steering Fluid Check....................298
Power Windows...............................................91 Accessory Delay.................................................... 92
Bounce-Back.......................................................... 91
One-Touch Down.................................................. 91
One-Touch Up........................................................ 91
Window Lock......................................................... 92
Pre-Collision Assist
.....................................238
Using the Pre-Collision Assist
System.............................................................. 238
Protecting the Environment........................15
Puncture See: Changing a Road Wheel........................ 337
R
Rear Parking Aid...........................................205 Obstacle Distance Indicator......................... 206
Rear Passenger Climate Controls..........140
Rear Seats........................................................151 Adjusting the Rear Seats.................................. 151
Rear Under Floor Storage..........................241 Adjustable Load Floor....................................... 241
Cargo Management System........................... 241
Rear View Camera
........................................215
Camera Guidelines............................................. 216
Manual Zoom....................................................... 218
Obstacle Distance Indicator............................ 217
Rear Camera Delay............................................ 218
Using the Rear View Camera System.........216 Rear View Camera
See: Rear View Camera.................................... 215
Rear Window Wiper and Washers...........82 Rear Camera Washer.......................................... 82
Rear Window Washer......................................... 82
Rear Window Wiper Blade............................... 82
Recommended Towing Weights...........250
Refueling..........................................................179 Refueling System Overview............................ 179
Refueling System Warning.............................. 181
Refueling Your Vehicle...................................... 179
Remote Control..............................................53 Car Finder................................................................ 57
Integrated Keyhead Transmitter..................... 53
Intelligent Access Key......................................... 53
Memory Feature................................................... 56
Remote Start.......................................................... 57
Replacing the Battery......................................... 54
Sounding the Panic Alarm................................ 57
Remote Start
..................................................142
Automatic Settings............................................ 142
Removing a Headlamp
.............................303
Repairing Minor Paint Damage...............314
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................58
Reporting Safety Defects (Canada Only)...............................................................271
Reporting Safety Defects (U.S. Only)...............................................................271
Roadside Assistance
.................................260
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 261
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 261
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 261
Vehicles Sold in the United States: Getting Roadside Assistance................................... 260
Vehicles Sold in the United States: Using Roadside Assistance................................... 260
Roadside Emergencies
.............................260
564
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index