
3. Switch off your vehicle by turning the
ignition key past the accessory position.
The key position is between the
accessory and off positions. See
Ignition Switch (page 169).
4. Disconnect the negative (black) cable from the battery. See
Changing the
12V Battery (page 298).
Note: The anti-theft system does not work
until you reconnect the battery cable.
Start the engine within 15 minutes of
reconnecting the battery cable.
All Vehicles
• Do not exceed
65 mph (105 km/h).
• Start the engine and allow it to run for
a few minutes at the beginning of each
day and every six hours thereafter. With
the engine running and your foot on the
brake, shift into drive (D) and then into
reverse (R) before shifting back into
neutral (N).
Front-wheel Drive Vehicles
Alternatively, you can tow your front-wheel
drive vehicle with the front wheels off the
ground by using a tow dolly, or with all four
wheels off the ground using a vehicle
transport trailer. If you are using a tow
dolly, follow the instructions specified by
the equipment provider.
Four-wheel Drive Vehicles
Alternatively, you can tow your four-wheel
drive vehicle with all four wheels off the
ground using a vehicle transport trailer. Do
not tow your four-wheel drive vehicle with
the front wheels off the ground (by using
a tow dolly) and the rear wheels on the
ground. This causes damage to your
four-wheel drive system. If you are using a
vehicle transport trailer, follow the
instruction specified by the equipment
provider.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle.
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference.
In Canada, this card is found in the
Warranty Guide in the glove compartment
of your vehicle.
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
If you require more information, please
refer to the coverage section of your
warranty guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off.
FUEL SHUTOFF WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
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If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4.
Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
4. You can attempt to start the vehicle by pressing the brake pedal and
START/STOP
, or press START/STOP
without pressing the brake pedal.
5. If the vehicle does not start, repeat steps 1 through 4.
JUMP STARTING THE VEHICLE WARNING:
Batteries normally
produce explosive gases which can cause
personal injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation. WARNING:
Keep batteries out of
reach of children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush
immediately with water for a minimum of
15 minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately. WARNING:
Use only adequately
sized cables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your
automatic transmission vehicle.
Note: Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch.
Connecting the Jumper Cables WARNING: Do not attach the cables
to fuel lines, engine rocker covers, the
intake manifold or electrical components
as grounding points. Stay clear of moving
parts. To avoid reverse polarity
connections, make sure that you correctly
identify the positive (+) and negative (-)
terminals on both the disabled and booster
vehicles before connecting the cables.
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Protected Components
Fuse Rating
Fuse or Relay
Number
Demand lamps.
10A 1
1
Battery saver.
Memory seat switch (lumbar power).
7.5A 1
2
Driver unlock relay.
20A 1
3
Aftermarket electronic brake controller.
5A 1
4
Rear heated seat module.
20A 1
5
Not used.
—
6
Not used.
—
7
Not used.
—
8
Not used.
—
9
Embedded modem.
5A 2
10
Hands free liftgate.
Rear climate control module.
5A 2
11
Securicode™ keyless entry keypad.
Power liftgate module.
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To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
only). See Settings (page 467).
You can select any of the following during
an active phone call:
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If Your Vehicle Gets Stuck In Mud or
Snow.................................................................. 190
SelectShift Automatic ™
Transmission................................................... 188
Understanding the Positions of Your Automatic Transmission............................. 187
Automatic Transmission Fluid Check - 2.3L EcoBoost™.......................................295
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™............295
Adding Transmission Fluid ............................ 296
Checking the Transmission Fluid Level.................................................................. 295
Autowipers........................................................81 Autowipers Settings............................................ 82
Auxiliary Power Points
................................165
110 Volt AC Power Point................................... 165
12 Volt DC Power Point..................................... 165
Locations............................................................... 165
B
Battery See: Changing the 12V Battery..................... 298
Blind Spot Information System
..............232
........................................................................\
........... 232
Switching the System On and Off..............234
System Errors...................................................... 234
Using the Blind Spot Information System.............................................................. 233
BLIS See: Blind Spot Information System..........232
Bonnet Lock See: Opening and Closing the Hood..........284
Booster Seats
..................................................29
Types of Booster Seats...................................... 30
Brake Fluid Check........................................297
Brakes...............................................................196 General Information.......................................... 196
Breaking-In.....................................................257
Bulb Specification Chart..........................306
C
Cabin Air Filter................................................142 Capacities and Specifications - 2.3L
EcoBoost™ .................................................
350
Alternative Engine Oil for Extremely Cold
Climates........................................................... 353
Specifications...................................................... 351
Capacities and Specifications - 3.5L Duratec.........................................................354
Alternative Engine Oil for Extremely Cold Climates........................................................... 358
Specifications..................................................... 355
Capacities and Specifications - 3.5L Ecoboost™.................................................358
Alternative Engine Oil for Extremely Cold Climates........................................................... 362
Specifications..................................................... 360
Capacities and Specifications................343
Cargo Nets.......................................................241
Car Wash See: Cleaning the Exterior.............................. 309
Catalytic Converter......................................184 On-Board Diagnostics (OBD-II)................... 185
Readiness for Inspection and Maintenance (I/M) Testing................................................... 185
Center Console..............................................167 Rear Seat Armrest.............................................. 167
Second Row Center Console.......................... 167
Changing a Bulb..........................................303 Front Direction Indicator................................. 303
Headlamp............................................................ 303
Headlamp High Beam..................................... 304
LED Lamps........................................................... 305
License Plate Lamp.......................................... 305
Rear Direction Indicator and Reversing Lamp................................................................. 304
Changing a Fuse..........................................282 Fuses...................................................................... 282
Changing a Road Wheel............................337 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 337
Tire Change Procedure.................................... 338
Changing the 12V Battery.........................298
Changing the Engine Air Filter................308
Changing the Wiper Blades....................300 Front Wiper Blades.......................................... 300
Rear Window Wiper Blade.............................. 301
Checking MyKey System Status................61 MyKey Distance..................................................... 61
Number of Admin Keys...................................... 62
558
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Adaptive Cruise Control...................................
120
AdvanceTrac ™.................................................... 120
Alarm....................................................................... 120
Automatic Engine Shutdown.......................... 121
Automatic High Beam Control....................... 121
Battery and Charging System........................ 122
Blind Spot Information and Cross Traffic Alert System..................................................... 122
Brake System........................................................ 123
Doors and Locks.................................................. 123
Driver Alert............................................................. 123
Electronic Stability Control............................. 124
Engine...................................................................... 124
Fuel........................................................................\
... 124
Hill Descent Control........................................... 124
Hill Start Assist.................................................... 125
Keys and Intelligent Access............................ 125
Lane Keeping System....................................... 126
Maintenance......................................................... 126
MyKey...................................................................... 127
Park Aid.................................................................. 128
Park Brake............................................................. 128
Power Steering.................................................... 128
Pre-Collision Assist............................................ 129
Remote Start........................................................ 129
Seats........................................................................\
129
Starting System.................................................. 130
Terrain Management System........................ 130
Tire Pressure Monitoring System.................130
Traction Control.................................................... 131
Trailer........................................................................\
131
Transmission......................................................... 131
Installing Child Restraints...........................20 Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 25
Using Tether Straps............................................. 27
Instrument Cluster.........................................97
Instrument Lighting Dimmer.....................84
Instrument Panel Overview........................16
Interior Lamps
.................................................87
Battery Saver......................................................... 89
Dome Lamp........................................................... 88
Map Lamps............................................................ 88
Interior Mirror
...................................................95
Automatic Dimming Mirror............................... 95
Manual Dimming Mirror..................................... 95
Introduction.........................................................7 J
Jump Starting the Vehicle........................262
Connecting the Jumper Cables.................... 262
Jump Starting...................................................... 263
Preparing Your Vehicle..................................... 262
Removing the Jumper Cables....................... 263
K
Keyless Entry
....................................................67
SECURICODE™ Keyless Entry
Keypad................................................................. 67
Keyless Starting
............................................169
Ignition Modes..................................................... 170
Keys and Remote Controls.........................52 Principle of Operation......................................... 52
L
Lane Keeping System................................228 Switching the System On and Off..............229
Liftgate...............................................................69
Lighting Control
..............................................83
Flashing the Headlamp High Beam..............84
Headlamp High Beam........................................ 83
Lighting..............................................................83 General Information............................................ 83
Load Carriers See: Roof Racks and Load Carriers.............242
Load Carrying.................................................241
Load Limit.......................................................243 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 248
Vehicle Loading - with and without a Trailer................................................................. 243
Locking and Unlocking
................................64
Activating Intelligent Access............................ 65
Autolock.................................................................. 66
Battery Saver.......................................................... 67
Illuminated Entry.................................................. 66
Illuminated Exit..................................................... 67
Locking and Unlocking the Doors with the Key Blade........................................................... 64
Power Door Locks................................................ 64
Remote Control.................................................... 64
562
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