2018 FORD EXPLORER service reset

Cargo Nets
......................................................241
Luggage Covers ...........................................
242
Roof Racks and Load Carriers ................
242
Load Limit ......................................................
243
Towing
Towing a Trailer ...........................................
249
Trailer Sway Control ..................................
250
Recommended Towing Weights ..........
250
Essential Towing Checks .........................
252
Towing the Vehicle on Four Wheels - 2.3L EcoBoost™ .....................................
254
Towing the Vehicle on Four Wheels - 3.5L Duratec/3.5L Ecoboost™ ..........
255
Driving Hints
Breaking-In ....................................................
257
Economical Driving .....................................
257
Driving Through Water ..............................
258
Floor Mats .....................................................
258
Roadside Emergencies
Roadside Assistance ................................
260
Hazard Flashers ...........................................
261
Fuel Shutoff ...................................................
261
Jump Starting the Vehicle .......................
262
Post-Crash Alert System .........................
264
Transporting the Vehicle .........................
264
Customer Assistance
Getting the Services You Need .............
266
In California (U.S. Only) ............................
267
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
268
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
269
Getting Assistance Outside the U.S. and Canada .......................................................
269
Ordering Additional Owner's Literature ........................................................................\
..
271 Reporting Safety Defects (U.S. Only)
........................................................................\
..
271
Reporting Safety Defects (Canada Only) ........................................................................\
..
271
Fuses
Fuse Specification Chart ..........................
273
Changing a Fuse ..........................................
282
Maintenance
General Information ..................................
284
Opening and Closing the Hood .............
284
Under Hood Overview - 2.3L EcoBoost™ ........................................................................\
285
Under Hood Overview - 3.5L Duratec ........................................................................\
286
Under Hood Overview - 3.5L Ecoboost™ ........................................................................\
287
Engine Oil Dipstick - 2.3L EcoBoost™ ........................................................................\
288
Engine Oil Dipstick - 3.5L Duratec/3.5L Ecoboost™ ...............................................
289
Engine Oil Check .........................................
289
Oil Change Indicator Reset .....................
290
Engine Coolant Check ...............................
291
Automatic Transmission Fluid Check - 2.3L EcoBoost™ .....................................
295
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™ .........
295
Brake Fluid Check .......................................
297
Power Steering Fluid Check ...................
298
Washer Fluid Check ...................................
298
Changing the 12V Battery ........................
298
Checking the Wiper Blades ....................
300
Changing the Wiper Blades ...................
300
Adjusting the Headlamps ........................
301
Removing a Headlamp ............................
303
Changing a Bulb .........................................
303
Bulb Specification Chart .........................
306
Changing the Engine Air Filter ...............
308
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Table of Contents

Action
Message
The four wheel drive system is not operating properly and thepowertrain fault indicator illuminates. See Warning Lamps
and Indicators (page 100). If the warning stays illuminated
or continues to illuminate, contact an authorized dealer as soon as possible.
4WD Malfunction
Service Required
Displayed when the transfer case fluid requires service.
Change 4WD Power
Transfer Unit Lube
Displayed when the transfer case fluid has been changed and reset to new.
4WD Power Transfer
Unit Lube Set to New
Adaptive Cruise Control Action
Message
A radar malfunction is preventing the adaptive cruise from
engaging. See
Using Adaptive Cruise Control (page 221).
Adaptive Cruise
Malfunction
Conditions exist such that the adaptive cruise cannot functionproperly. See
Using Adaptive Cruise Control (page 221).
Adaptive Cruise Not
Available
The radar is blocked because of poor radar visibility due tobad weather or ice/mud/water in front of radar. Driver can
typically clean the sensor to resolve. See
Using Adaptive
Cruise Control (page 221).
Adaptive Cruise Not
Available Sensor
Blocked See Manual
AdvanceTrac ™ Action
Message
The system detects a malfunction due to a blocked sensor.
Service AdvanceTrac
The driver has disabled or enabled the traction control.
AdvanceTrac Off On
Alarm Action
Message
Unauthorized entry triggered the alarm. See
Anti-Theft
Alarm (page 75).
Vehicle Alarm To Stop
Alarm, Start Vehicle
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Information Displays

In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.Potential Station Issues
Action
Cause
Issues
No action required. This is a
broadcast issue.
This is poor time alignment
by the radio broadcaster.
Echo, stutter, skip or repeat
in audio.
Increase or decrease in
audio volume.
No action required. The
reception issue may clear up
as you continue to drive.
The radio is shifting between
analog and digital audio.
Sound fading or blending in
and out.
No action required. This is
normal behavior. Wait until
the audio is available.
The digital multicast is not
available until the HD Radio
broadcast is decoded. Once
decoded, the audio is avail-
able.
There is an audio mute
delay when selecting HD2 or
HD3, multicast preset or
Direct Tune.
No action required. The
station is not available in
your current location.
The previously stored
multicast preset or direct
tune is not available in your
current reception area.
Cannot access HD2 or HD3
multicast channel when
recalling a preset or from a
direct tune.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
Text information does not
match currently playing
audio.
Fill out the station issue
form at website listed
below.*
Data service issue by the
radio broadcaster.
There is no text information
shown for currently selected
frequency.
No action required. This is
normal behavior.
Pressing
Scan disables
HD2-HD7 channel search.
HD2-HD7 stations not found
when Scan is pressed.
* http://hdradio.com/stations/feedback
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Audio System

SiriusXM satellite radio is a
subscription-based satellite radio service
that broadcasts a variety of music, sports,
news, weather, traffic and entertainment
programming. Your factory-installed
SiriusXM satellite radio system includes
hardware and a limited subscription term,
which begins on the date of sale or lease
of your vehicle. See an authorized dealer
for availability.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
complete list of SiriusXM satellite radio
channels, and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call
SiriusXM at 1-888-539-7474.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. When in
satellite radio mode, tune to channel 0.
Troubleshooting Action
Condition
Message
No action required. This
message should disappear
shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring…
If this message does not
clear shortly, or with an igni-
tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
There is an internal module
or system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer
available.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the
SiriusXM satellite or Siri-
usXM tower to your vehicle
antenna.
No Signal
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating…
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Audio System

Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information WARNING:
Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
379
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™
(If Equipped)

•
Power: Switch the audio system on
and off.
• VOL:
Control the volume of playing
audio.
• Seek
and Tune: se as you normally
would in audio modes.
• Eject:
Eject a CD from the audio
system.
• SOURCE
or MEDIA: Press repeatedly
to advance through available media
modes.
• SOUND:
Press to access the Sound
menu where you can adjust sound and
other audio settings.
• 1-6:
Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset. See Audio System (page 364).
• DISP:
Switch the display on or off. You
can also touch the screen to switch the
display back on.
• Temperature, fan and climate
control buttons:
Control the
temperature, fan speed or settings of
the climate control system. See
Climate Control
(page 133).
911 Assist WARNING:
Unless the 911 Assist
setting is set on before a crash, the system
will not dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. WARNING: Do not wait for 911 Assist
to make an emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNING: Always place your phone
in a secure location in your vehicle so it
does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or damage
the phone which could prevent 911 Assist
from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, by visiting: Website
www.owner.ford.com
www.syncmyride.ca
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™ 3

Troubleshooting tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal…
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
Note: This feature may not be available in
all markets. To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 467).
Note: HD Radio broadcasts are not
available in all markets.
442
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™ 3

Potential station issues
Action
Cause
Issues
No action required. The station
is not available in your current
location.
The previously stored multicast
preset or direct tune is not
available in your current recep-
tion area.
Cannot access HD2 or
HD3 multicast channel
when recalling a preset
or from a direct tune.
Fill out the station issue form.1
Data service issue by the radio
broadcaster.
Text information does
not match currently
playing audio.
Fill out the station issue form.
1
Data service issue by the radio
broadcaster.
There is no text
information shown for
currently selected
frequency.
1 You can find the form here: Website
http://hdradio.com/stations/feedback
HD Radio Technology manufactured under
license from iBiquity Digital Corporation
and foreign patents. HD Radio and the HD
and HD Radio logos are proprietary
trademarks of DTS. Ford Motor Company
and DTS are not responsible for the
content sent using HD Radio technology.
Content may be changed, added or deleted
at any time at the station owner's
discretion. CD (If equipped)
Once you select this option, the system
returns you to the main audio screen.
The current audio information appears on
the screen.
The following buttons are also available: Function
Button
You can use the browse button to select a track.
Browse
Select this button and a small number one displays to indicate
the track is set to repeat.
Repeat
445
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™ 3