Wi-Fi Access Point issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connec-
tion.
Check for a poor Wi-Fi signal.
Weak signal.
Use a unique name for your SSID, don ’t use
the default name unless it contains a
unique identifier, such as part of the MAC
address.
Multiple Access points
within range with the
same SSID.
Position the vehicle close to the access
point with the front of the vehicle facing the
access point direction and remove
obstacles if possible. Other Wi-Fi,
Bluetooth, microwave and cordless phones
may cause interference.
Weak signal probably
due to distance from the
access point, obstruction
or high interference.
Disconnecting
after successful
connection.
If the vehicle is equipped with heated
windshield, try positioning the vehicle so
that the windshield is not facing the access
point. If you have metallic window tinting
but not on the windshield, position the
vehicle to face the access point. If all
windows are tinted, you can open the
windows in the direction of the access point
if that is feasible.
There may be an
obstruction between
SYNC 3 and the access
point.
Poor signal seen
by SYNC 3
despite being
near a access
point.
Try to remove other obstructions that may
impact signal quality such as opening the
garage door.
Please set the network to visible and try
again.
The access point was
defined as a hidden
network.
An access point
is not listed in
the list of avail-
able networks.
485
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For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories. Ford Accessories
are available for your vehicle through an
authorized Ford dealer.
Ford Motor Company will warranty your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Keyless entry.
• Side window deflectors*.
• Sill plates.
• Splash guards.
Interior Style
• Floor liners.
• Rear seat entertainment system*.
• Seat covers. Lifestyle
•
Ash cup or coin holder.
• Cargo organization and management.
• Interior light kit.
• In-vehicle safe*.
• Roof rack and carriers*.
• SUV camping tent*.
• Tablet holder.
• Trailer hitches, wiring harnesses and
accessories.
Peace of Mind
• Back-up alarm.
• Bumper protector.
• Car cover*.
• Cargo area protector.
• Cargo security shade.
• Hood deflector.
• Park assist sensors.
• Remote start.
• Roadside assistance kit*.
• Vehicle security system.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the accessory
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
494
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Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
501
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Cleaning the Exterior..................................344
Cleaning the Headlamps................................ 345
Exterior Chrome Parts...................................... 345
Exterior Plastic Parts........................................ 345
Stripes or Graphics............................................ 345
Underbody........................................................... 345
Under Hood......................................................... 345
Cleaning the Instrument Panel and Instrument Cluster Lens.........................347
Cleaning the Interior....................................347 Mirrors..................................................................... 347
Cleaning the Wheels..................................349
Cleaning the Windows and Wiper Blades...........................................................346
Clearing All MyKeys.......................................62
Climate............................................................447
Climate Control
.............................................139
Climate Controlled Seats..........................164 Ventilated Seats................................................. 164
Coolant Check See: Engine Coolant Check............................ 329
Crash Sensors and Airbag Indicator.........51
Creating a MyKey
............................................62
Programming and Changing Configurable
Settings............................................................... 62
Cross Traffic Alert
........................................254
Blocked Sensors................................................. 255
Switching the System Off and On..............256
System Errors...................................................... 256
System Lights, Messages and Audible Alerts................................................................. 255
System Limitations........................................... 256
Using the Cross Traffic Alert System.........254
Cruise Control
.................................................84
Principle of Operation....................................... 237
Cruise control See: Using Cruise Control................................ 237
Customer Assistance.................................307
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps..............................91 Type One - Conventional
(Non-Configurable)........................................ 91
Type Two - Configurable.................................... 91Digital Radio..................................................393
HD Radio Reception and Station
Troubleshooting............................................ 394
Direction Indicators
.......................................93
Doors and Locks.............................................65
Drive Control...................................................261 Selectable Drive Modes................................... 261
Driver Alert
......................................................245
Using Driver Alert............................................... 245
Driver and Passenger Airbags...................45 Children and Airbags.......................................... 46
Proper Driver and Front Passenger Seating Adjustment........................................................ 45
Driving Aids
....................................................245
Driving Hints...................................................297
Driving Through Water..............................298
DRL See: Daytime Running Lamps.......................... 91
E
Economical Driving
.....................................297
Electric Parking Brake..................................212 Applying the Electric Parking Brake.............212
Automatically Releasing the Electric
Parking Brake................................................... 213
Manually Releasing the Electric Parking Brake................................................................... 212
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge................................................................ 213
Electromagnetic Compatibility
................517
Emission Law..................................................191
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........192
Tampering With a Noise Control System................................................................ 191
End User License Agreement
..................519
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 519
Engine Block Heater.....................................179 Using the Engine Block Heater..................... 180
Engine Coolant Check...............................329 Adding Coolant................................................... 329
Coolant Change................................................... 331
Engine Coolant Temperature Management.................................................. 332
Fail-Safe Cooling................................................ 331
559
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Passenger Compartment Fuse Box...........320
G
Garage Door Opener See: Universal Garage Door Opener...........166
Gauges.............................................................104
Engine Coolant Temperature Gauge..........106
Engine Oil Pressure Gauge............................. 105
Fuel Gauge............................................................ 106
Transmission Fluid Temperature Gauge................................................................ 106
Turbo Boost Gauge........................................... 106
Type 1 and 2.......................................................... 104
Type 3..................................................................... 105
Gearbox See: Transmission.............................................. 195
General Information on Radio Frequencies...................................................53
Intelligent Access................................................. 53
General Maintenance Information.......498 Multi-Point Inspection.................................... 500
Owner Checks and Services......................... 499
Protecting Your Investment.......................... 498
Why Maintain Your Vehicle?......................... 498
Why Maintain Your Vehicle at Your Dealership?.................................................... 498
Getting Assistance Outside the U.S. and Canada..........................................................310
Getting the Services You Need
...............307
Away From Home.............................................. 307
Global Opening and Closing......................97 Global Closing........................................................ 97
Global Opening..................................................... 97
H
Hazard Flashers............................................301
Headlamp Adjusting See: Adjusting the Headlamps..................... 338
Headlamp Exit Delay.....................................91
Headlamp Removal See: Removing a Headlamp.......................... 339
Headrest See: Head Restraints......................................... 149
Head Restraints
............................................149
Adjusting the Head Restraint......................... 150
Front Seat Manual Head Restraints............150 Heated Seats
..................................................162
Front Seats............................................................ 162
Rear Seats............................................................. 163
Heated Steering Wheel...............................85
Heated Windows and Mirrors...................147 Heated Exterior Mirrors.................................... 148
Heated Rear Window........................................ 147
Windshield Wiper De-icer............................... 148
Heating See: Climate Control......................................... 139
Hill Descent Control
....................................219
Principle of Operation....................................... 219
Hill Start Assist..............................................213 Switching the System On and Off................214
Using Hill Start Assist........................................ 214
Hints on Controlling the Interior Climate..........................................................143
Defogging the Side Windows in Cold Weather............................................................. 145
General Hints........................................................ 143
Quickly Cooling the Interior............................ 144
Quickly Heating the Interior............................ 144
Recommended Settings for Cooling...........145
Recommended Settings for Heating..........144
Hints on Driving With Anti-Lock Brakes..............................................................211
Home Screen
................................................429
Hood Lock See: Opening and Closing the Hood..........325
I
Ignition Switch
................................................175
In California (U.S. Only)............................308
Information Display Control......................85
Information Displays.....................................111 General Information............................................ 111
Information Messages................................123 Active Park............................................................. 123
Adaptive Cruise Control................................... 123
AdvanceTrac and Traction Control..............124
Airbag...................................................................... 124
Alarm and Security............................................. 125
Automatic Engine Shutdown......................... 125
Battery and Charging System........................ 125
Blind Spot Information and Cross Traffic Alert System.................................................... 126
Collision Warning System................................ 127
561
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing- Index
Doors and Locks..................................................
127
Driver Alert............................................................. 127
Drivetrain................................................................ 127
Engine..................................................................... 128
Four-Wheel Drive................................................ 128
Fuel........................................................................\
.. 129
Keys and Intelligent Access............................ 130
Lane Keeping System......................................... 131
Maintenance.......................................................... 131
MyKey...................................................................... 132
Off Road................................................................. 132
Park Aid................................................................... 133
Park Brake............................................................. 134
Power Steering.................................................... 134
Pro Trailer Backup Assist™............................. 135
Remote Start........................................................ 136
Seats....................................................................... 136
Starting System ................................................. 136
Tire Pressure Monitoring System.................. 137
Trailer....................................................................... 137
Transmission........................................................ 138
Installing Child Restraints............................18
Child Seats............................................................... 18
Combining Seatbelt and LATCH Lower Anchors for Attaching Child Safety
Seats.................................................................... 25
Using Lap and Shoulder Belts.......................... 19
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 25
Instrument Cluster.......................................104
Instrument Lighting Dimmer.....................90
Instrument Panel Overview
.........................15
Interior Lamps.................................................93
Battery Saver......................................................... 94
Front Interior Lamps........................................... 93
Rear Interior Lamps............................................. 94
Interior Mirror
.................................................100
Auto-Dimming Mirror....................................... 100
Introduction.........................................................7
J
Jump Starting the Vehicle........................302 Connecting the Jumper Cables.................... 302
Jump Starting..................................................... 303
Preparing Your Vehicle.................................... 302
Removing the Jumper Cables....................... 303K
Keyless Entry
...................................................68
Displaying the Factory-Set Code................... 70
Locking and Unlocking....................................... 70
SECURICODE™ KEYLESS ENTRY KEYPAD.............................................................. 68
Keyless Starting.............................................176 Ignition Modes...................................................... 176
Keys and Remote Controls.........................53
L
Lane Keeping System
................................246
Switching the System On and Off...............247
System Display................................................... 248
System Settings.................................................. 247
Troubleshooting................................................. 249
Liftgate................................................................72
Liftgate Window...........................................102 Opening the Liftgate Window....................... 102
Lighting Control
..............................................89
Flashing the Headlamp High Beam.............90
Headlamp High Beam....................................... 89
Lighting..............................................................89 General Information........................................... 89
Limited Slip Differential
.............................210
Locking Function................................................ 210
Spare Tire.............................................................. 210
Trailer Towing....................................................... 210
Load Carriers See: Roof Racks and Load Carriers.............267
Load Carrying................................................264
Load Limit
......................................................268
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 272
Vehicle Loading - with and without a Trailer................................................................ 268
Locking and Unlocking.................................65 Activating Intelligent Access........................... 66
Autolock................................................................... 67
Battery Saver......................................................... 68
Illuminated Entry.................................................. 68
Illuminated Exit..................................................... 68
Locking and Unlocking the Doors with the Key Blade............................................................ 67
Power Door Locks................................................ 65
562
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing- Index
Remote Control....................................................
65
Smart Unlocks for Integrated Keyhead Transmitter......................................................... 67
Smart Unlocks for Intelligent Access Keys....................................................................... 67
Lug Nuts See: Changing a Road Wheel........................ 373
M
Maintenance..................................................325 General Information......................................... 325
Manual Climate Control.............................139
Manual Liftgate...............................................72 Closing the Liftgate.............................................. 73
Opening the Liftgate............................................ 72
Manual Seats
.................................................153
Manual Lumbar .................................................. 153
Moving the Seat Backward and Forward............................................................. 153
Recline Adjustment........................................... 153
Memory Function
.........................................156
Easy Entry and Exit Feature............................. 157
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob...................................................................... 156
Saving a PreSet Position................................. 156
Message Center See: Information Displays.................................. 111
Mirrors See: Heated Windows and Mirrors...............147
See: Windows and Mirrors............................... 96
Mobile Communications Equipment.......13
Moonroof - Vehicles With: Vista Roof Opening Panel
.............................................101
Bounce-Back........................................................102
Opening and Closing the Moonroof............102
Motorcraft Parts
..........................................380
MyKey — Troubleshooting..........................63
MyKey ™..............................................................61
Principle of Operation......................................... 61
N
Navigation......................................................455 cityseeker.............................................................. 462
Destination Mode.............................................. 457
Map Mode............................................................ 455Navigation Map Updates................................
463
Navigation Menu............................................... 460
SiriusXM Traffic and Travel Link...................463
SYNC AppLink.................................................... 462
Waypoints............................................................. 461
Normal Scheduled Maintenance
...........501
Intelligent Oil-Life Monitor.............................. 501
Normal Maintenance Intervals.................... 502
O
Oil Change Indicator Reset......................328
Oil Check See: Engine Oil Check....................................... 327
Opening and Closing the Hood..............325
Ordering Additional Owner's Literature.......................................................312
Obtaining a French Owner ’s Manual...........312
Overhead Console
........................................174
P
Parking Aids
....................................................221
Principle of Operation....................................... 221
Passive Anti-Theft System
..........................77
SecuriLock ™........................................................... 77
PATS See: Passive Anti-Theft System......................77
Pedals................................................................86
Perchlorate.........................................................11
Personal Safety System ™
..........................43
How Does the Personal Safety System
Work?.................................................................. 43
Phone..............................................................450 During a Phone Call.......................................... 453
Making Calls........................................................ 452
Pairing Your Cell Phone for the First Time.................................................................. 450
Phone Menu......................................................... 451
Receiving Calls.................................................... 453
Smartphone Connectivity.............................. 454
Text Messaging................................................... 454
Post-Crash Alert System
..........................304
Power Door Locks See: Locking and Unlocking............................. 65
Power Liftgate..................................................73 Disabling the Liftgate Button........................... 75
Obstacle Detection.............................................. 75
563
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Opening and Closing the Liftgate...................
74
Opening the Liftgate Window......................... 75
Setting the Liftgate Open Height................... 75
Stopping the Liftgate Movement................... 75
Using the Hands-Free Liftgate........................ 76
Power Running Boards................................80
Power Seats....................................................153 Adjusting the Lumbar Support...................... 154
Adjusting the Multi-Contour Front Seats With Active Motion ...................................... 154
Power Windows.............................................96
Accessory Delay................................................... 96
Bounce-Back......................................................... 96
One-Touch Down................................................ 96
One-Touch Up...................................................... 96
Window Lock......................................................... 96
Pre-Collision Assist
.....................................257
Adjusting the Pre-Collision Assist
Settings............................................................ 259
Blocked Sensors................................................ 260
Distance Indication and Alert....................... 258
Using the Pre-Collision Assist System.............................................................. 258
Protecting the Environment........................14
Puncture See: Changing a Road Wheel........................ 373
R
Rear Axle
..........................................................210
Rear Parking Aid...........................................222 Obstacle Distance Indicator.......................... 222
Rear Passenger Climate Controls..........145 Automatic Climate Control............................. 147
Manual Climate Control.................................. 146
Rear Seats
........................................................157
Adjusting the Second-Row Center 20%
Seat...................................................................... 161
Adjusting the Second Row Outermost 40% Seat for Easy Entry........................................ 158
Folding the Second Row 40% Seat ...........157
Folding the Second Row Center 20% Seat ........................................................................\
...... 160
Power Easy Entry................................................ 159
Power Folding Rear Seats................................ 161
Reclining the Second Row Outermost 40% Seat Backrest................................................. 160Rear Under Floor Storage.........................264
Advanced System: Forward Divider, Cargo
Shelf and Rear Barrier (Bulkhead
Position)........................................................... 265
Cargo Management System......................... 264
Rear View Camera........................................231 Camera Guidelines............................................ 233
Manual Zoom...................................................... 234
Obstacle Distance Indicator.......................... 233
Rear Camera Delay........................................... 234
Using the Rear View Camera System........232
Rear View Camera See: Rear View Camera.................................... 231
Rear Window Wiper and Washers..........88 Rear Window Washer........................................ 88
Rear Window Wiper Blade............................... 88
Recommended Towing Weights
...........285
Reduced Engine Performance................297
Refueling..........................................................187 Refueling System Overview............................ 187
Refueling System Warning............................. 189
Refueling Your Vehicle...................................... 187
Remote Control..............................................53 Car Finder................................................................ 58
Integrated Keyhead Transmitter.....................53
Intelligent Access Key......................................... 54
Remote Start......................................................... 58
Replacing the Battery......................................... 55
Sounding the Panic Alarm................................ 58
Using the Key Blade............................................ 55
Remote Start.................................................148 Automatic Settings............................................ 148
Removing a Headlamp..............................339
Repairing Minor Paint Damage..............349
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control
............................................................60
Reporting Safety Defects (Canada Only)...............................................................312
Reporting Safety Defects (U.S. Only)...............................................................312
564
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