If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, by visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains
and Roadside Emergencies sections of
your owner manual.
To switch 911 Assist on and off please view
the settings information. See Settings
(page 466).
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
424
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing- SYNC™ 3
HOME SCREEN
Home screen display
Tile
Item
Shows the active media source.
Audio
A
If your vehicle does not have navigation, this space
contains the compass.
The name of the connected phone appears on the
screen. The status of the phone features also
appear. This includes signal strength, battery charge,
911 assist setting state (On or Off), text messaging
and roaming.
Phone
B
This map displays your current location or current
route in real time.
Navigation 1
C
When you have navigation active, you also see the
next turn and the length of time and distance to
your destination.
429
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing- SYNC™ 3E205446
SelectShift™ Automatic
Transmission................................................... 199
Understanding the Shift Positions of your Automatic Transmission............................. 195
Automatic Transmission Fluid Check.............................................................333
Auto-Start-Stop............................................181 Disabling Auto-Start-Stop.............................. 182
Enabling Auto-Start-Stop................................ 181
Autowipers........................................................87 Autowipers Settings........................................... 88
Auxiliary Power Points................................170 110 Volt AC Power Point................................... 170
12 Volt DC Power Point..................................... 170
USB Port and Power Point Locations.........170
B
Battery See: Changing the 12V Battery..................... 335
Blind Spot Information System.............250 ........................................................................\
.......... 250
Blind Spot Information System with Trailer Tow...................................................................... 251
Switching the System On and Off...............253
System Errors...................................................... 253
Using the Blind Spot Information System.............................................................. 250
BLIS See: Blind Spot Information System.........250
Bonnet Lock See: Opening and Closing the Hood..........325
Booster Seats..................................................28 Types of Booster Seats...................................... 29
Brake Fluid Check........................................334
Brakes.................................................................211 General Information............................................ 211
Breaking-In.....................................................297
Bulb Specification Chart............................341
C
Cabin Air Filter...............................................148
Capacities and Specifications...............384 Alternative Engine Oil for Extremely Cold
Climates........................................................... 388
Specifications..................................................... 385
Cargo Nets
.....................................................266 Car Wash
See: Cleaning the Exterior.............................. 344
Catalytic Converter......................................192 On-Board Diagnostics (OBD-II)...................193
Readiness for Inspection and Maintenance
(I/M) Testing................................................... 193
Center Console
...............................................174
Changing a Bulb...........................................339 Fog Lamp Bulb................................................... 340
Front Direction Indicator Bulb......................340
Headlamp Bulb.................................................. 339
LED Bulbs.............................................................. 341
LED Direction Indicator and Side Marker Bulbs................................................................. 340
LED Headlamp Bulb......................................... 339
Rear Lamp, Brake Lamp, Rear Direction Indicator and Reverse Lamp
Bulbs................................................................. 340
Changing a Fuse
...........................................323
Fuses....................................................................... 323
Changing a Road Wheel............................373 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 373
Location of the Spare Tire and Tools.........374
Tire Change Procedure.................................... 374
Changing the 12V Battery
.........................335
Battery Management System....................... 336
Changing the Engine Air Filter................343
Changing the Wiper Blades.....................337
Checking MyKey System Status...............63 MyKey Distance.................................................... 63
Number of Admin Keys...................................... 63
Number of MyKeys.............................................. 63
Checking the Wiper Blades......................337
Childminder Mirror........................................101
Child Restraint and Seatbelt Maintenance.................................................42
Child Restraint Positioning
.........................30
Child Safety........................................................17
General Information............................................. 17
Child Safety Locks..........................................32 Left-Hand Side...................................................... 33
Right-Hand Side................................................... 33
Cleaning Leather Seats.............................348
Cleaning Products
.......................................344
Materials............................................................... 344
Cleaning the Engine
...................................346
558
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing- Index