If you think that the state of the passenger
airbag status indicator lamp is incorrect,
check for the following:
•
Objects lodged underneath the seat.
• Objects between the seat cushion and
the center console.
• Objects hanging off the seat backrest.
• Objects stowed in the seat backrest
map pocket.
• Objects placed on the occupant's lap.
• Cargo interference with the seat
• Other passengers pushing or pulling on
the seat.
• Rear passenger feet and knees resting
or pushing on the seat.
The conditions listed above may cause the
weight of a properly seated occupant to
be incorrectly interpreted by the front
passenger sensing system. The person in
the front passenger seat may appear
heavier or lighter due to the conditions
described in the previous list. Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 51).
If the airbag readiness light is lit, do the
following:
The driver and adult passengers should
check for objects lodged underneath the
front passenger seat or cargo interfering
with the seat.
If objects are lodged or cargo is interfering
with the seat, please take the following
steps to remove the obstruction:
• Pull your vehicle over.
• Switch your vehicle off.
• Driver or adult passengers should
check for any objects lodged
underneath the front passenger seat
or cargo interfering with the seat. •
Remove the obstruction(s) (if found).
• Restart your vehicle.
• Wait at least two minutes and verify
that the airbag readiness light in the
instrument cluster is no longer
illuminated.
• If the airbag readiness light in the
instrument cluster remains illuminated,
this may or may not be a problem due
to the front passenger sensing system.
Do not attempt to repair or service the
system. Take your vehicle immediately to
an authorized dealer.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact your
Customer Relationship Center.
SIDE AIRBAGS WARNING:
Do not place objects
or mount equipment on or near the
airbag cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING:
Do not use accessory
seat covers. The use of accessory seat
covers may prevent the deployment of
the side airbags and increase the risk of
injury in an accident. WARNING:
Do not lean your head
on the door. The side airbag could injure
you as it deploys from the side of the
seatback.
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Adaptive Cruise Control Indicator
(If Equipped)
It illuminates when you switch
the system on.
It illuminates white when the
system is in standby mode. It illuminates
green when you set the adaptive cruise
speed.
See Using Adaptive Cruise Control
(page 238).
Airbag Warning Lamp If it does not illuminate when you
switch the ignition on, continues
to flash or remains on when the
engine is running, this indicates a
malfunction. Have your vehicle checked
as soon as possible.
Anti-Lock Brake System Warning
Lamp If it illuminates when you are
driving, this indicates a
malfunction. Your vehicle
continues to have normal braking without
the anti-lock brake system function. Have
your vehicle checked as soon as possible.
Automatic Headlamp High Beam
Indicator
(If Equipped) It illuminates when the system
automatically turns the
headlamp high beam on.
Auto-Start-Stop Indicator (If Equipped) It illuminates when the engine
has automatically stopped. It
flashes to inform you when the
engine needs to restart. The
indicator is shown with a
strikethrough if the system is not
available. See
Auto-Start-Stop (page 181).
Battery If it illuminates while driving, it
indicates a malfunction. Switch
off all unnecessary electrical
equipment and have the system checked
by your authorized dealer immediately.
Blind Spot Information System
Indicator
(If Equipped) It illuminates when you switch
the system off.
See
Blind Spot Information
System (page 250).
Brake System Warning Lamp WARNING:
Driving your vehicle
with the warning lamp on is dangerous.
A significant decrease in braking
performance may occur. It may take you
longer to stop your vehicle. Have your
vehicle checked as soon as possible.
Driving extended distances with the
parking brake engaged can cause brake
failure and the risk of personal injury. It illuminates when you engage
the parking brake and the
ignition is on.
If it illuminates when your vehicle is
moving, make sure the parking brake is
disengaged. If the parking brake is
disengaged, this indicates low brake fluid
level or a brake system fault. Have your
vehicle checked as soon as possible.
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Action
Message
The adaptive cruise has reinstated controls to the driver.
Adaptive Cruise - Driver
Resume Control
Your vehicle speed is too slow to activate the adaptive cruise.
Adaptive Cruise Speed
Too Low to Activate
The adaptive cruise is automatically adjusting the gap
distance and you need to shift the transmission into a lower gear.
Adaptive Cruise Shift
Down
AdvanceTrac and Traction Control Action
Message
The system detects a condition that requires service. Contactan authorized dealer as soon as possible.
Service AdvanceTrac
The status of the AdvanceTrac system after you switched it off.
AdvanceTrac Off
The status of the AdvanceTrac system after you switched it on.
AdvanceTrac On
The status of the AdvanceTrac sport mode after you switched it on.
AdvanceTrac SPORT
MODE
The status of the traction control system after you switchedit off. See Using Traction Control (page 215).
Traction Control Off
The status of the traction control system after you switchedit on. See
Using Traction Control (page 215).
Traction Control On
Airbag Action
Message
Displays when the system detects a malfunction due to a blocked sensor.
Occupant Sensor
BLOCKED Remove
Objects Near Passenger Seat
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SITTING IN THE CORRECT
POSITION
WARNING: Sitting improperly, out
of position or with the seatback reclined
too far can take weight off the seat
cushion and affect the decision of the
passenger sensing system, resulting in
serious injury or death in the event of a
crash. Always sit upright against your
seat back, with your feet on the floor. WARNING:
Do not recline the
seatback too far as this can cause the
occupant to slide under the seatbelt,
resulting in serious injury in the event of
a collision. WARNING:
Do not place objects
higher than the top of the seat backrest.
Failure to follow this instruction could
result in personal injury or death in the
event of a sudden stop or crash. When you use them properly, the seat,
head restraint, seatbelt and airbags will
provide optimum protection in the event
of a crash. We recommend that you follow these
guidelines:
•
Sit in an upright position with the base
of your spine as far back as possible.
• Do not recline the seat backrest so that
your torso is more than
30° from the
upright position.
• Adjust the head restraint so that the
top of it is level with the top of your
head and as far forward as possible.
Make sure that you remain
comfortable.
• Keep sufficient distance between
yourself and the steering wheel. We
recommend a minimum of
10 in
(25 cm) between your breastbone and
the airbag cover.
• Hold the steering wheel with your arms
slightly bent.
• Bend your legs slightly so that you can
press the pedals fully.
• Position the shoulder strap of the
seatbelt over the center of your
shoulder and position the lap strap
tightly across your hips.
Make sure that your driving position is
comfortable and that you can maintain full
control of your vehicle.
HEAD RESTRAINTS WARNING:
Fully adjust the head
restraint before you sit in or operate your
vehicle. This will help minimize the risk
of neck injury in the event of a crash. Do
not adjust the head restraint when your
vehicle is moving.
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display showing a timer counting down. If
you do not intervene within 30 seconds,
your vehicle shuts down. Another message
appears in the information display to
inform you that your vehicle has shut down
to save fuel. Start your vehicle as normal.
Automatic Engine Shutdown Override
Note:
You cannot permanently switch off
the automatic shutdown feature. When you
switch it off temporarily, it turns on at the
next ignition cycle.
You can stop the shutdown, or reset the
timer, at any point before the 30-second
countdown has expired by doing any of the
following:
• You can reset the timer by interacting
with your vehicle, for example pressing
the brake or accelerator pedal.
• You can temporarily switch off the
shutdown feature any time the ignition
is on using the information display. See
Information Displays (page 111). The
feature only remains off for the current
ignition cycle.
• During the 30-second countdown, the
system prompts you to press OK or
RESET to temporarily switch the
feature off for the current ignition cycle
only.
Stopping the Engine When Your
Vehicle is Stationary
Vehicles with an Ignition Key
1. Shift into park (P).
2. Switch the ignition off.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Shift into park (P).
2. Press the push button ignition switch.
3. Apply the parking brake. Note:
The ignition, all electrical circuits and
all warning lamps and indicators will be
turned off.
Note: If the engine is idling for 30 minutes,
the ignition and engine automatically shuts
down.
Stopping the Engine When Your
Vehicle is Moving WARNING:
Switching off the
engine when your vehicle is still moving
results in a significant decrease in
braking assistance. Higher effort is
required to apply the brakes and to stop
your vehicle. A significant decrease in
steering assistance could also occur. The
steering does not lock, but higher effort
could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.
Vehicles with an Ignition Key
1. Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
2. When your vehicle has stopped, shift into park (P) and switch the ignition
off.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
2. When your vehicle has stopped, shift into park (P).
3. Press and hold the push button ignition
switch, or press it three times within
two seconds.
4. Apply the parking brake.
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1. Remove the negative (-) jumper cable
from the disabled vehicle.
2. Remove the jumper cable on the negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled
vehicle battery.
5. Allow the engine to idle for at least one
minute. POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
•
You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
• Sounding of the horn is only enabled
in specific markets.
TRANSPORTING THE VEHICLE 304
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To clean the windshield and wiper blades:
•
Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR WARNING: Do not use cleaning
solvents, bleach or dye on the vehicle's
seatbelts, as these actions may weaken
the belt webbing. WARNING:
On vehicles equipped
with seat-mounted airbags, do not use
chemical solvents or strong detergents.
Such products could contaminate the
side airbag system and affect
performance of the side airbag in a crash. For fabric, carpets, cloth seats and seats
equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
Mirrors
Do not clean the housing or glass of any
mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING:
Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or
instrument panel to avoid contamination
of the airbag system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See
Cleaning Leather Seats
(page 348).
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911 Assist
WARNING: Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash. WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user switches 911 Assist to on
or off, that setting applies for all paired
phones. If 911 Assist is switched off, either
a voice message plays or a display message
or an icon comes on when your vehicle is
started and after a previously paired phone
connects. Note:
Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone.
See
Supplementary Restraints System
(page 44). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 300).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select: Action and Description
Menu
Item
Select the desired option, on
or off.
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
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