Cleaning the Exterior
.................................296
Waxing ............................................................
298
Cleaning the Engine ..................................
298
Cleaning the Windows and Wiper Blades ........................................................................\
298
Cleaning the Interior ..................................
299
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
299
Cleaning Leather Seats ...........................
300
Repairing Minor Paint Damage ..............
301
Cleaning the Wheels ..................................
301
Vehicle Storage ............................................
301
Body Styling Kits .........................................
303
Wheels and Tires
General Information ..................................
304
Tire Sealant and Inflator Kit ...................
306
Tire Care ..........................................................
313
Using Summer Tires ..................................
329
Using Snow Chains ....................................
329
Tire Pressure Monitoring System .........
330
Changing a Road Wheel ..........................
334
Technical Specifications ..........................
338
Capacities and Specifications
Engine Specifications - 2.0L EcoBoost™ .......................................................................
340
Engine Specifications - 2.7L EcoBoost™ .......................................................................
340
Engine Specifications - 3.5L ....................
341
Motorcraft Parts - 2.0L EcoBoost™ ......
341
Motorcraft Parts - 2.7L EcoBoost™ ......
343
Motorcraft Parts - 3.5L .............................
344
Vehicle Identification Number ...............
345
Vehicle Certification Label ......................
346
Transmission Code Designation ...........
346
Capacities and Specifications - 2.0L EcoBoost™ ...............................................
347
Capacities and Specifications - 2.7L EcoBoost™ ................................................
351Capacities and Specifications - 3.5L
........................................................................\
355
Audio System
General Information ..................................
360
Audio Unit - Vehicles With: AM/FM/CD/ SYNC ............................................................
361
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Touchscreen Display ...............
366
Audio Unit - Vehicles With: Sony Audio System ........................................................
367
Digital Radio .................................................
369
Satellite Radio ...............................................
371
USB Port .........................................................
374
SYNC™
General Information ...................................
375
Using Voice Recognition ...........................
377
Using SYNC™ With Your Phone ...........
379
SYNC™ Applications and Services ......
391
Using SYNC™ With Your Media Player .......................................................................
396
SYNC™ Troubleshooting ........................
405
SYNC™ 3
General Information ...................................
413
Home Screen ...............................................
425
Using Voice Recognition ...........................
427
Entertainment .............................................
433
Climate ...........................................................
444
Phone .............................................................
448
Navigation .....................................................
453
Apps .................................................................
461
Settings ..........................................................
464
SYNC™ 3 Troubleshooting .....................
478
Accessories
Accessories ...................................................
492
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Information Display Controls
(Type 2)
•
Press the up and down arrow buttons
to scroll through and highlight the
options within a menu.
• Press the right arrow button to enter a
sub-menu.
• Press the left arrow button to exit a
menu. •
Press and hold the left arrow button at
any time to return to the main menu
display (escape button).
• Press the OK button to choose and
confirm settings or messages.
Main menu
From the main menu bar on the left side
of the information display, you can choose
from the following categories:
• Display Mode
• Trip 1 & 2
• Fuel Economy
• Driver Assist
• Settings
Scroll up or down to highlight one of the
categories, then press the right arrow key
or
OK to enter into that category. Press the
left arrow key as needed to exit back to the
main menu.
Display Mode
Use the up/down arrow buttons to choose
between the following display options. Option 4
Option 3
Option 2
Option 1
Display Mode
-
-
X
X
XXX mi (km) to empty
X
X
-
-
Round tachometer
-
-
X
-
Vertical tachometer
Tire Pressure on demand screen
Digital Speedometer - XXX MPH - Press
OK for km/h
Intelligent AWD
• XXX mi (km) to empty: Shows the approximate distance the vehicle will travel.
• Round tachometer: Indicates the engine speed in revolutions per minute. Driving with
your tachometer pointer continuously at the top of the scale may damage the engine.
During SelectShift Automatic ™ transmission (SST) use, the currently selected gear
will appear in the display.
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Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone (the phone
SYNC automatically tries to connect with
first upon vehicle start-up) and
downloading your phonebook.
Pairing Subsequent Phones
Note:
Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the PHONE button.
3. Select the option for Bluetooth Devices.
4. Press the
OK button.
5. Select the option to add. This starts the pairing process.
6. When a message to begin pairing appears in the audio display, search for
SYNC on your device.
7. When prompted on your cell phone ’s
display, confirm that the PIN provided
by SYNC matches the PIN displayed
on your cell phone. Your phone is now
paired and the display indicates that
the pairing was successful. If you are
prompted to enter a PIN on your device,
enter the PIN displayed on the screen.
The display indicates when the pairing
is successful. SYNC may prompt you with more cell
phone options. Your cell phone may also
prompt you to give SYNC permission to
access information. For more information
on your cell phone
’s capability, see your
cell phone ’s manual and visit the website.
Phone Voice Commands Press the voice button. When
prompted, say any of the
following:
Voice Command
(phone | Blackberry | iPhone)
Then say any of the following:
call (___)
call ___ at home
call ___ ((in|at) [the] office | at work)
call ___ on (cell | mobile)
call ___ on other 1
dial [[a] number]
2
([go to] privacy | transfer to phone
| privacy on)
2
(hold call [on] | place call on hold)
2
join (calls | call)
2
mute call [on]
2
(mute call off | un-mute call)
(turn ringer on | silent mode off)
(turn ringer off | silent mode [on])
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911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: Android users need to connect the
phone to SYNC using Bluetooth.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the Ford
website.
Availability of SYNC AppLink enabled Apps
will vary by region. Note:
Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
Note: AppLink is not available if your
vehicle is equipped with the MyFordTouch
system.
To Access Using the SYNC Menu
Press the MENU button to access the
menu on-screen. Then select: Action and Description
Menu
Item
SYNC-Apps Scroll through the list of
available applications and
select a particular app or
select:
Mobile
Apps
Find New Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
Accessing an App's Menu
When an app is running through SYNC,
press the right arrow button on the steering
wheel control to access the app menu.
You can access various app features from
here, for example thumbs up and thumbs
down.
Press the left arrow button on the steering
wheel control to exit the app menu.
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Action and Description
Menu Item
Item
This bar displays icons and messages pertaining to current
system activities including climate settings, voice
commands and phone functions such as text messages.
Status Bar
A
This button is available on the main screens. Pressing it
takes you to the home screen view.
Home
B
This shows the current time. You can set the clock manually
or have it controlled by the vehicle's GPS location. See
Settings (page 464).
Clock
C
This displays the current outside temperature.
Outside
Temperature
D
You can touch any of the buttons on this bar to select a
feature.
Feature Bar
E
The touchscreen allows you quick access
to all of your comfort, navigation,
communication and entertainment
options. Using the status and feature bar
you can quickly select the feature you want
to use.
Note: Your system is equipped with a
feature that allows you to access and
control audio features for 10 minutes after
you switch the ignition off (and no doors
open). The Status Bar
Additional icons also display in the status
bar depending on market, vehicle options
and current operation. If a feature is not
active, the icon does not display. Certain
icons may move to the left or right
depending on what options are active.
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Support
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
United States: 1-800-392-3673.
Canada: 1-800-565-3673.
Times are subject to change due to
holidays.
Privacy Information
When you connect a cellular phone to
SYNC 3, the system creates a profile within
your vehicle that links to that cellular
phone. This profile helps in offering you
more cellular features and operating more
efficiently. Among other things, this profile
may contain data about your cellular
phone book, text messages (read and
unread), and call history, including history
of calls when your cell phone was not
connected to the system. In addition, if you
connect a media device, the system
creates and retains an index of supported
media content. The system also records a
short diagnostic log of approximately 10
minutes of all recent system activity. The
log profile and other system data may be
used to improve the system and help
diagnose any problems that may occur.
The cellular profile, media device index,
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when the
cellular phone or media player is
connected.
If you no longer plan to use the system or
your vehicle, we recommend you perform
a Master Reset to erase all stored
information. You can find more information
about the Master Reset in General
Settings. See Settings (page 464). System
data cannot be accessed without special
equipment and access to your vehicle's
SYNC 3 module. Ford Motor Company,
Ford of Canada and The Lincoln Motor
Company do not access the system data
for any purpose other than as described
absent consent, a court order, or where
required by law enforcement, other
government authorities, or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company,
Ford of Canada and The Lincoln Motor
Company.
HOME SCREEN
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Home screen display
Tile
Item
Shows the active media source.
Audio
A
If your vehicle does not have navigation, this space
contains the compass.
The name of the connected phone appears on the
screen. The status of the phone features also
appear. This includes signal strength, battery charge,
911 assist setting state (On or Off), text messaging
and roaming.
Phone
B
This map displays your current location or current
route in real time.
Navigation 1
C
When you have navigation active, you also see the
next turn and the length of time and distance to
your destination.
If your vehicle does not have navigation, this space
contains the audio information.
1 If equipped.
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You can touch any of the feature displays
to access that feature.
Anytime you select the home button, the
system returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voice
commands, to control features like audio
and climate controls. By using voice
commands, you can keep your hands on
the wheel and your eyes on the road.
You can access each feature controlled by
SYNC 3 through a variety of commands. To activate the SYNC 3 voice
commands push the voice
button on the steering wheel and
wait for the prompt.
___ is a dynamic listing, meaning that it can
be the name of anything, such as artist, the
name of contact or number. The context
and the description of the command tell
you what to say for this dynamic option.
There are some commands that work for
every feature, these commands are: Action and Description
Voice Command
Brings you to the main menu.
Main Menu
Returns you to the previous screen.
Go back
Ends the voice session.
Cancel
Gives you a list of possible voice commands.
List of Commands
You can name any feature and the system gives a list of
commands available for the feature. For example, you could
say:
___ List of Commands
Phone List of Commands
Navigation List of Commands
You can use this command to view the next page of options on
any screen where multiple pages of choices are given.
Next Page
You can use this command to view the previous page of options
on any screen where multiple pages of choices are given.
Previous Page
Gives you available commands you can use on the current
screen.
Help
Included here are some of the most
popular commands for each SYNC 3
feature. Audio Voice Commands
___ is a dynamic listing, meaning that for
audio voice commands it can be the name
of a Sirius channel or a channel number, a
radio frequency number, or the name of an
artist, album, song or a genre.
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