2018 FORD EDGE door lock

Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book. Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction. You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts. If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
479
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- SYNC™ 3 (If Equipped)

Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
498
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- Scheduled Maintenance

Child Safety........................................................17
General Information............................................. 17
Child Safety Locks.........................................30 Left-Hand Side....................................................... 31
Right-Hand Side.................................................... 31
Cleaning Leather Seats
............................300
Cleaning Products.......................................296
Materials............................................................... 296
Cleaning the Engine...................................298
Cleaning the Exterior..................................296 Cleaning the Headlamps................................ 297
Exterior Chrome Parts...................................... 297
Exterior Plastic Parts......................................... 297
Stripes or Graphics............................................ 297
Underbody............................................................ 297
Under Hood.......................................................... 297
Cleaning the Instrument Panel and Instrument Cluster Lens........................299
Cleaning the Interior...................................299 Mirrors.................................................................... 299
Cleaning the Wheels...................................301
Cleaning the Windows and Wiper Blades
...........................................................298
Clearing All MyKeys.......................................59
Climate............................................................444
Climate Control
.............................................128
Climate Controlled Seats..........................149 Cooled Seats........................................................ 149
Cold Weather Precautions.......................246
Coolant Check See: Engine Coolant Check............................ 279
Crash Sensors and Airbag Indicator.......49
Creating a MyKey
...........................................58
Programming and Changing Configurable
Settings............................................................... 58
Cross Traffic Alert
........................................223
Blocked Sensors................................................. 225
Switching the System Off and On...............225
System Errors...................................................... 225
System Lights, Messages and Audible Alerts.................................................................. 225
System Limitations........................................... 225
Using the Cross Traffic Alert System..........223
Cruise Control
.................................................80
Principle of Operation..................................... 209
Type One................................................................. 80
Type Two................................................................ 80Cruise control
See: Using Cruise Control.............................. 209
Customer Assistance
.................................253
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
.............................87
Type One - Conventional
(Non-Configurable)........................................ 87
Type Two - Configurable................................... 87
Digital Radio
..................................................369
HD Radio Reception and Station
Troubleshooting............................................ 370
Direction Indicators
.......................................89
Doors and Locks.............................................63
Drive Control
.................................................230
Adaptive Steering.............................................. 230
Driver Alert
......................................................216
PRINCIPLE OF OPERATION........................... 216
USING DRIVER ALERT...................................... 216
Driver and Passenger Airbags....................43 Children and Airbags.......................................... 44
Proper Driver and Front Passenger Seating Adjustment........................................................ 43
Driver and Passenger Knee Airbags.........47
Driving Aids
.....................................................216
Driving Hints..................................................246
Driving Through Water...............................246
DRL See: Daytime Running Lamps......................... 87
E
Economical Driving
.....................................246
Electric Parking Brake.................................187 Applying the Electric Parking brake.............187
Battery With No Charge................................... 189
Releasing the Electric Parking Brake..........188
Electromagnetic Compatibility...............514
Emission Law
..................................................173
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........174
Tampering With a Noise Control System............................................................... 173
545
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- Index

Fuel Economy........................................................
171
Fuel Filler Funnel Location........................167
Fuel Filter........................................................287
Fuel Quality....................................................166
Choosing the Right Fuel.................................. 166
Fuel Shutoff
...................................................249
Fuses................................................................260
Fuse Specification Chart
..........................260
Passenger Compartment Fuse
Panel................................................................. 266
Power Distribution Box................................... 260
G
Garage Door Opener See: Universal Garage Door Opener.............151
Gauges................................................................97 Engine Coolant Temperature Gauge............98
Fuel Gauge............................................................. 98
Information Display............................................. 97
Left Information Display................................... 99
Type 1........................................................................\
. 97
Type 2....................................................................... 99
Gearbox See: Transmission............................................... 177
General Information on Radio Frequencies....................................................51
Intelligent Access.................................................. 51
General Maintenance Information.......496 Multi-Point Inspection.................................... 498
Owner Checks and Services.......................... 497
Protecting Your Investment.......................... 496
Why Maintain Your Vehicle?......................... 496
Why Maintain Your Vehicle at Your Dealership?.................................................... 496
Getting Assistance Outside the U.S. and Canada.........................................................256
Getting the Services You Need
...............253
Away From Home.............................................. 253
Global Opening
...............................................93
Moonroof................................................................. 93
Remote Control Front Windows.................... 93
H
Hazard Flashers
...........................................249
Headlamp Adjusting See: Adjusting the Headlamps.................... 289Headlamp Exit Delay....................................87
Headlamp Removal
See: Removing a Headlamp........................... 291
Headrest See: Head Restraints........................................ 140
Head Restraints............................................140 Adjusting the Head Restraint.......................... 141
Tilting Head Restraints ..................................... 141
Heated Seats.................................................148 Front Seats........................................................... 148
Rear Seats............................................................. 148
Heated Steering Wheel...............................80
Heated Windows and Mirrors..................138 Heated Exterior Mirrors..................................... 138
Heated Rear Window........................................ 138
Windshield Wiper De-icer............................... 138
Heating See: Climate Control......................................... 128
Hill Start Assist
.............................................189
Switching the System On and Off...............190
Using Hill Start Assist....................................... 189
Hints on Controlling the Interior Climate..........................................................135
Defogging the Side Windows in Cold Weather............................................................. 138
General Hints........................................................ 135
Quickly Cooling the Interior............................. 137
Quickly Heating the Interior............................ 136
Recommended Settings for Cooling...........137
Recommended Settings for Heating...........137
Hints on Driving With Anti-Lock Brakes.............................................................187
Home Screen................................................425
Hood Lock See: Opening and Closing the Hood...........272
I
In California (U.S. Only)............................254
Information Display Control......................80
Information Displays
...................................104
General Information.......................................... 104
Information Messages
.................................113
Active Park............................................................. 114
Adaptive Cruise Control.................................... 114
Adaptive Steering................................................ 115
Airbag....................................................................... 115
Alarm........................................................................\
115
547
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- Index

All-Wheel Drive....................................................
116
Automatic Engine Shutdown.......................... 116
Automatic High Beam Control....................... 116
Auto Start-Stop.................................................... 117
Battery and Charging System.......................... 117
Blind Spot Information and Cross Traffic Alert System..................................................... 118
Doors and Locks.................................................. 118
Driver Alert.............................................................. 119
Electronic Stability Control.............................. 119
Engine...................................................................... 119
Fuel........................................................................\
.. 120
Hill Start Assist.................................................... 120
Keys and Keyless Entry..................................... 120
Lane Keeping System......................................... 121
Maintenance.......................................................... 121
MyKey...................................................................... 122
Park Aid................................................................... 123
Park Brake.............................................................. 123
Power Steering.................................................... 124
Pre-Collision Warning System....................... 124
Remote Start........................................................ 125
Seats........................................................................\
125
Starting System .................................................. 125
Tire Pressure Monitoring System.................. 125
Towing..................................................................... 126
Traction Control.................................................. 126
Transmission........................................................ 126
Installing Child Restraints............................18
Child Restraints...................................................... 18
Using Lap and Shoulder Belts.......................... 19
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 25
Instrument Cluster
.........................................97
Instrument Lighting Dimmer.....................86
Instrument Panel Overview
.........................15
Interior Lamps.................................................89
Front Interior Lamp............................................. 89
Rear Interior Lamps............................................ 90
Interior Mirror
...................................................95
Automatic Dimming Mirror............................... 95
Manual Dimming Mirror..................................... 95
Introduction.........................................................7 J
Jump Starting the Vehicle
........................250
To Connect the Booster Cables...................250
To Start the Engine............................................. 251
K
Keyless Entry
....................................................67
SECURICODE™ KEYLESS ENTRY
KEYPAD............................................................... 67
Keyless Starting
............................................159
Ignition Modes..................................................... 159
Keys and Remote Controls..........................51
L
Lane Keeping System..................................217 Switching the System On and Off...............218
Liftgate...............................................................70
Lighting Control
..............................................85
Flashing the Headlamp High Beam..............86
Headlamp High Beam........................................ 85
Lighting..............................................................85 General Information............................................ 85
Load Carriers See: Roof Racks and Load Carriers..............231
Load Carrying.................................................231
Load Limit
.......................................................232
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 237
Vehicle Loading - with and without a Trailer................................................................. 232
Locking and Unlocking.................................63 Activating Intelligent Access............................ 65
Autolock.................................................................. 66
Auto Relock............................................................ 66
Battery Saver.......................................................... 67
Illuminated Entry.................................................. 66
Illuminated Exit..................................................... 67
Locking and Unlocking the Doors with the Key Blade........................................................... 64
Power Door Locks................................................ 63
Remote Control.................................................... 63
Smart Unlocks for Intelligent Access Keys...................................................................... 65
548
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- Index

Lug Nuts
See: Changing a Road Wheel....................... 334
M
Maintenance..................................................272 General Information.......................................... 272
Manual Climate Control - Vehicles With: Electronic Manual Temperature
Control (EMTC)..........................................128
Manual Liftgate...............................................70
Closing the Liftgate............................................. 70
Opening the Liftgate........................................... 70
Manual Seats.................................................142
Memory Function
.........................................145
Easy Entry and Exit Feature............................ 147
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob...................................................................... 146
Saving a PreSet Position................................. 146
Message Center See: Information Displays............................... 104
Mirrors See: Heated Windows and Mirrors..............138
See: Windows and Mirrors................................ 92
Mobile Communications Equipment.......13
Moonroof
..........................................................96
Opening and Closing the Moonroof.............96
Motorcraft Parts - 2.0L EcoBoost™..................................................341
Motorcraft Parts - 2.7L EcoBoost™.................................................343
Motorcraft Parts - 3.5L
..............................344
MyKey Troubleshooting................................61
MyKey ™.............................................................57
Principle of Operation......................................... 57
N
Navigation
......................................................453
cityseeker............................................................. 460
Destination Mode.............................................. 455
Map Mode............................................................ 454
Navigation Map Updates................................. 461
Navigation Menu............................................... 458
SiriusXM Traffic and Travel Link....................461
SYNC AppLink.................................................... 460
Waypoints............................................................ 459Normal Scheduled Maintenance
..........499
Intelligent Oil-Life Monitor™........................ 499
Normal Maintenance Intervals.................... 500
O
Oil Change Indicator Reset.......................279
Oil Check See: Engine Oil Check....................................... 277
Opening and Closing the Hood
...............272
Closing the Hood................................................ 273
Opening the Hood.............................................. 272
Ordering Additional Owner's Literature.....................................................258
Obtaining a French Owner ’s Manual.........258
Overhead Console
.......................................158
P
Parking Aids
....................................................194
Principle of Operation....................................... 194
Passive Anti-Theft System
.........................74
SecuriLock®........................................................... 74
PATS See: Passive Anti-Theft System.....................74
Perchlorate.........................................................11
Personal Safety System ™
...........................41
How Does the Personal Safety System
Work?................................................................... 41
Phone
..............................................................448
During a Phone Call........................................... 451
Making Calls........................................................ 450
Pairing Your Cell Phone for the First Time.................................................................. 448
Phone Menu........................................................ 449
Receiving Calls..................................................... 451
Smartphone Connectivity.............................. 452
Text Messaging................................................... 452
Post-Crash Alert System...........................251
Power Door Locks See: Locking and Unlocking............................. 63
Power Liftgate...................................................71 Hands-Free Feature............................................. 73
Obstacle Detection.............................................. 73
Opening and Closing the Liftgate.................... 71
Setting the Liftgate Open Height................... 72
Stopping the Liftgate Movement................... 72
549
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- Index

Important Information About Sport Tires
and Wheels...................................................... 313
Information About Uniform Tire Quality Grading.............................................................. 314
Information Contained on the Tire Sidewall............................................................. 317
Notice to Crossover Vehicle Owners...........314
Temperature A B C............................................. 316
Tire Rotation........................................................ 328
Traction AA A B C................................................ 315
Treadwear.............................................................. 315
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit................306
Tire Pressure Monitoring System..........330 Changing Tires With a Tire Pressure
Monitoring System........................................ 331
Understanding Your Tire Pressure Monitoring System ...................................... 332
Tire Repair Kit See: Tire Sealant and Inflator Kit................306
Tire Sealant and Inflator Kit....................306 First Stage: Inflating the Tire with Sealing
Compound and Air...................................... 308
General Information......................................... 307
Second Stage: Checking Tire Pressure............................................................ 310
Tips for Use of the Kit....................................... 307
What to Do After the Tire has Been Sealed................................................................. 311
What to do When a Tire Is Punctured....................................................... 308
Tires See: Wheels and Tires..................................... 304
Towing a Trailer............................................238 Load Placement................................................. 238
Towing the Vehicle on Four Wheels - 6-Speed Automatic Transmission -
6F35..............................................................244
Emergency Towing............................................ 244
Recreational Towing......................................... 244
Towing the Vehicle on Four Wheels - 6-Speed Automatic Transmission -
6F50/6F55..................................................243
Emergency Towing............................................ 243
Recreational Towing......................................... 243
Towing.............................................................238
Traction Control.............................................191
Principle of Operation........................................ 191Trailer Sway Control...................................239
Transmission Code Designation
............346
Transmission...................................................177
Transporting the Vehicle...........................252
U
Under Hood Overview - 2.0L EcoBoost™..................................................273
Under Hood Overview - 2.7L EcoBoost™..................................................274
Under Hood Overview - 3.5L...................275
Unique Driving Characteristics
................164
Universal Garage Door Opener................151 HomeLink Wireless Control System.............151
USB Port
..........................................................374
Using Adaptive Cruise Control................210 Automatic Cancellation................................... 213
Blocked Sensor.................................................... 214
Canceling the Set Speed................................. 213
Changing the Set Speed.................................. 213
Detection Issues.................................................. 213
Following a Vehicle............................................. 211
Hilly Condition Usage........................................ 213
Overriding the Set Speed................................. 212
Resuming the Set Speed................................. 213
Setting the Adaptive Cruise Speed...............211
Setting the Gap Distance................................. 212
Switching Adaptive Cruise Control Off........................................................................\
213
Switching Adaptive Cruise Control On........................................................................\
210
Switching to Normal Cruise Control............215
System Not Available........................................ 214
Using All-Wheel Drive..................................181 Driving In Special Conditions With
All-Wheel Drive (AWD)................................ 181
Using Cruise Control
..................................209
Switching Cruise Control Off........................209
Switching Cruise Control On......................... 209
Using MyKey With Remote Start Systems...........................................................61
Using Snow Chains.....................................329
Using Stability Control...............................193
Using Summer Tires...................................329
Using SYNC™ With Your Media Player............................................................396
Accessing Your USB Song Library..............400
552
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- Index

Bluetooth Devices and System
Settings............................................................ 402
Connecting Your Digital Media Player to the USB Port.......................................................... 396
Media Menu Features...................................... 399
Media Voice Commands................................. 397
USB 2..................................................................... 402
Voice Commands for Audio Sources.........403
Using SYNC™ With Your Phone............379 Accessing Features through the Phone
Menu................................................................. 384
Accessing Your Phone Settings....................387
Bluetooth Devices............................................. 388
Making Calls........................................................ 383
Pairing a Phone for the First Time..............380
Pairing Subsequent Phones........................... 381
Phone Options during an Active Call.........383
Phone Voice Commands................................. 381
Receiving Calls.................................................... 383
System Settings................................................. 389
Text Messaging................................................... 385
Using Traction Control.................................191 Switching the System Off................................ 191
System Indicator Lights and Messages........................................................... 191
Using a Switch...................................................... 191
Using the Information Display Controls.............................................................. 191
Using Voice Recognition............................377 Audio Voice Commands.................................. 427
Climate Voice Commands............................. 428
Initiating a Voice Session................................. 377
Mobile App Voice Commands....................... 431
Navigation Voice Commands.......................430
Phone Voice Commands................................ 429
SiriusXM Traffic and Travel Link Voice Commands..................................................... 432
System Interaction and Feedback..............378
Voice Settings Commands............................ 432
Utilizing the Mediation/Arbitration Program (Canada Only)........................256
V
Vehicle Care
...................................................296
General Information......................................... 296
Vehicle Certification Label.......................346
Vehicle Identification Number................345 Vehicle Storage.............................................301
Battery................................................................... 302
Body........................................................................\
301
Brakes.................................................................... 302
Cooling system................................................... 302
Engine.................................................................... 302
Fuel system.......................................................... 302
General................................................................... 301
Miscellaneous..................................................... 302
Removing Vehicle From Storage.................302
Tires........................................................................\
302
Ventilation See: Climate Control......................................... 128
VIN See: Vehicle Identification Number............345
Voice Control...................................................80
W
Warning Lamps and Indicators................99 Adaptive Cruise Control.................................. 100
Adaptive Steering.............................................. 100
Anti-Lock Braking System.............................. 100
Auto Start-stop.................................................. 100
Battery.................................................................... 100
Blind Spot Monitor............................................ 100
Brake System........................................................ 101
Cruise Control....................................................... 101
Direction Indicator............................................... 101
Door Ajar................................................................. 101
Electric Park Brake.............................................. 101
Engine Coolant Temperature.......................... 101
Engine Oil............................................................... 101
Fasten Seatbelt.................................................... 101
Front Airbag........................................................... 101
Heads Up Display............................................... 102
High Beam............................................................. 102
Hood Ajar............................................................... 102
Low Fuel Level..................................................... 102
Low Tire Pressure Warning............................. 102
Low Washer Fluid............................................... 102
Parking Lamps..................................................... 102
Powertrain Fault................................................. 102
Service Engine Soon.......................................... 102
Stability Control.................................................. 103
Stability Control Off.......................................... 103
Washer Fluid Check
....................................286
553
Edge (CDQ) Canada/United States of America, enUSA, Edition date: 201706, Third-Printing- Index