To add a phone, select:
Menu Item
Add Phone
1.Follow the on-screen instructions.
2.A prompt alerts you to search for thesystem on your phone.
3.Select your vehicle's make and modelas it displays on your phone.
4.Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
5.The touchscreen indicates when thepairing is successful.
6.Your phone may prompt you to givethe system permission to accessinformation. To check your phone’scompatibility, see your phone’s manualor visit the website.
Alternatively, to add a phone, select:
Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1.Follow the on-screen instructions.
2.Select your phone's name when itappears on the touchscreen.
3.Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
4.The touchscreen indicates when thepairing is successful.
5.Your phone may prompt you to givethe system permission to accessinformation. To check your phone’scompatibility, see your phone’s manualor visit the website.
Other features, such as text messagingusing Bluetooth and automatic phonebookdownload, are phone-dependent features.
To check your phone’s compatibility,see your phone’s manual or visit thewebsite:
Website
owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
Once you have paired a device you canadjust the following options.
Action and DescriptionMenu Item
View Devices
You can then select:
You can add a Bluetooth-enabled device by following the steps inthe previous table.Add a BluetoothDevice
You can select a phone by touching the name of the phone on the screen. You thenhave the following options:
Depending on the status of the device, you can select either of theseoptions to interact with the selected device.Connect
356EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3
Cell phone issues
Possible solutionPossible causeIssue
iPhone•Go to your cell phone's Settings.
•Go to the Bluetooth Menu.
•Press the blue circle to the right of thedevice named with your vehicle makeand model to enter the next menu.
•Turn Show Notifications on.
•Disconnect then reconnect your iPhonefrom the SYNC 3 system to activate thissettings update.
Your iPhone is now set up to forwardincoming text messages to SYNC 3.Repeat these steps for every other SYNC 3vehicle that you connect. Your iPhone willonly forward incoming text messages toSYNC 3 if the iPhone is not unlocked in themessaging application.Replying to text messages using SYNC 3 isnot supported by iPhone.Text messages from WhatsApp and Face-book Messenger are not supported.
Your cell phone must support downloadingtext messages through Bluetooth to receiveincoming text messages.
This is a cell phone-dependent feature.
Audible textmessages donot work on mycell phone.
Because each cell phone is different, referto your device's manual for the specific cellphone you are pairing. In fact, there can bedifferences between cell phones due tobrand, model, service provider and softwareversion.
This is a cell phone limita-tion.
369EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3
Personal Safety System™..........................35How Does the Personal Safety SystemWork?..................................................................35Phone...............................................................334During a Phone Call..........................................338Making Calls.........................................................337Pairing Your Cell Phone for the FirstTime...................................................................334Phone Menu.........................................................335Receiving Calls....................................................338Smartphone Connectivity..............................339Text Messaging...................................................339Post-Crash Alert System...........................185Power Door LocksSee: Locking and Unlocking.............................54Power Seats...................................................108Adjust Four Way Position.................................110Adjust the Lumbar Support...........................109Adjust the Seat Back Recliner........................110Power Windows..............................................76Accessory Delay.....................................................77Bounce-Back..........................................................76One-Touch Down.................................................76One-Touch Up.......................................................76Window Lock..........................................................77Programming a MyKey.................................52Optional Settings.................................................52Protecting the Environment........................15PunctureSee: Changing a Road Wheel.......................265Push Button Ignition Switch.....................120Failure to Start.....................................................120Starting the Engine............................................120Stopping the Engine When the Vehicle isMoving.................................................................121Stopping the Engine with the VehicleStationary..........................................................121Switching the Ignition On (AccessoryMode)................................................................120
R
Rear Parking Aid.............................................151Rear Seats.........................................................111Flip and Fold Seat.................................................111Folding the Seatback Down............................112Lifting the Seat Cushion.....................................111
Rear Under Floor Storage..........................163Adjustable Load Floor.......................................163Rear View Camera........................................152Enhanced Park Aids...........................................155Using the Rear View Camera System.........153Rear View CameraSee: Rear View Camera....................................152Rear Window Wiper and Washers..........69Rear Window Washer.........................................69Rear Window Wiper............................................69Recommended Towing Weights.............172Refueling..........................................................130Refueling System Overview...........................130Refueling System Warning..............................132Refueling Your Vehicle......................................130Remote Control..............................................45Remote Control With a Folding KeyBlade....................................................................46Replacing the Battery.........................................46Removing a Headlamp...............................217Repairing Minor Paint Damage..............234Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl............................................................49Reporting Safety Defects (CanadaOnly)................................................................191Reporting Safety Defects (U.S.Only)................................................................191Roadside Assistance....................................181Vehicles Sold in Canada: Getting RoadsideAssistance........................................................182Vehicles Sold in Canada: RoadsideAssistance Program Coverage..................182Vehicles Sold in Canada: Using RoadsideAssistance........................................................182Vehicles Sold in the United States: GettingRoadside Assistance.....................................181Vehicles Sold in the United States: UsingRoadside Assistance.....................................181Roadside Emergencies................................181Roof Racks and Load Carriers.................164Adjusting the Crossbar.....................................164
442EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex
Using MyKey With Remote StartSystems..........................................................53Using Snow Chains....................................260Using Stability Control...............................150Using Summer Tires...................................260Using SYNC™ With Your MediaPlayer............................................................298Audio Voice Commands.................................298Media Sources....................................................298Using SYNC™ With Your Phone............293Accessing Features through the PhoneMenu..................................................................294Pairing a Phone..................................................293Phone Controls..................................................294Phone Voice Commands................................294Using Traction Control................................149Switching the System Off Using aSwitch................................................................149Switching the System Off Using theInformation Display Controls....................149System Indicator Lights andMessages..........................................................149Using Voice Recognition............................291Audio Voice Commands..................................319Initiating a Voice Session.................................291Mobile App Voice Commands......................323Navigation Voice Commands........................322Phone Voice Commands................................320SiriusXM Traffic and Travel Link VoiceCommands.....................................................324System Interaction and Feedback..............292Voice Settings Commands............................324Utilizing the Mediation/ArbitrationProgram (Canada Only).........................189
V
Vehicle Care...................................................229General Information.........................................229Vehicle Certification Label.......................278Vehicle Identification Number.................277Vehicle Storage.............................................234Battery....................................................................235Body........................................................................235Brakes.....................................................................235Cooling system...................................................235Engine.....................................................................235Fuel system..........................................................235
General..................................................................235Miscellaneous.....................................................236Removing Vehicle From Storage.................236Tires.........................................................................235VentilationSee: Climate Control..........................................98VentsSee: Air Vents........................................................98VINSee: Vehicle Identification Number.............277Voice Control...................................................66
W
Warning Lamps and Indicators..................81Airbag Warning Lamp..........................................81Anti-Lock Brake System WarningLamp....................................................................82Auto Start-Stop....................................................83Batterry....................................................................82Blind Spot...............................................................83Brake System Warning Lamp..........................82Direction Indicator................................................82Door Ajar Warning Lamp...................................83Engine Coolant Temperature WarningLamp....................................................................83Fasten Seatbelt Warning Lamp......................82Front Fog Lamp Indicator.................................82Headlamp High Beam Indicator.....................82Low Fuel Level Warning Lamp........................82Low Tire Pressure Warning Lamp..................83Malfunction Indicator Lamp............................83Oil Pressure Warning Lamp.............................83Parking Lamps......................................................82Powertrain Malfunction.....................................83Stability Control and Traction ControlIndicator..............................................................84Stability Control and Traction Control OffWarning Lamp..................................................83Washer Fluid Check.....................................213WashersSee: Cleaning the Exterior..............................230See: Wipers and Washers..................................67Waxing..............................................................231Wheel NutsSee: Changing a Road Wheel.......................265Wheels and Tires..........................................237General Information..........................................237
445EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex