
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC 3 remains in thecurrent active language.
SYNC 3 does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC 3SYNC 3 offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, "playartist Madonna").
language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC3 feature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>|) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow 1-2 minutes for the systemreset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting please call or visit the FordWebsite.
Ford Support
United States: 1-800-392-3673Customer Relation-ship CenterCanada: 1-800-565-3673
owner.ford.comWebsitewww.syncmyride.cawww.syncmaroute.ca
378EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingSYNC™ 3

GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenanceschedule helps protect against major repairexpenses resulting from neglect orinadequate maintenance and may help toincrease the value of your vehicle whenyou sell or trade it. Keep all receipts forcompleted maintenance with your vehicle.
We have established regular maintenanceintervals for your vehicle based uponrigorous testing. It is important that youhave your vehicle serviced at the propertimes. These intervals serve two purposes;one is to maintain the reliability of yourvehicle and the second is to keep your costof owning your vehicle down.
It is your responsibility to have allscheduled maintenance performed and tomake sure that the materials used meetthe specifications identified in this owner'smanual. See Scheduled Maintenance(page 383).
Failure to perform scheduled maintenanceinvalidates warranty coverage on partsaffected by the lack of maintenance.
Why Maintain Your Vehicle at YourDealership?
Factory-Trained Technicians
Service technicians participate in extensivefactory-sponsored certification training tohelp them become experts on theoperation of your vehicle. Ask yourdealership about the training andcertification their technicians havereceived.
Genuine Ford and MotorcraftReplacement Parts
Dealerships stock Ford, Motorcraft andFord-authorized branded re-manufacturedreplacement parts. These parts meet orexceed our specifications. Parts installedat your dealership carry a nationwide24-month or unlimited mile (kilometer)parts and labor limited warranty.
If you do not use Ford authorized parts theymay not meet our specifications anddepending on the part, it could affectemissions compliance.
Convenience
Many dealerships have extended eveningand Saturday hours to make your servicevisit more convenient and they offer onestop shopping. They can perform anyservices that are required on your vehicle,from general maintenance to collisionrepairs.
Note:Not all dealers have extended hoursor body shops. Please contact your dealerfor details.
Protecting Your Investment
Maintenance is an investment that paysdividends in the form of improvedreliability, durability and resale value. Tomaintain the proper performance of yourvehicle and its emission control systems,make sure you have scheduledmaintenance performed at the designatedintervals.
Your vehicle is equipped with aninformation display which displays amessage at the proper oil change serviceinterval; the interval is one year or 10000miles (16000 kilometers) under normaldriving conditions.
383EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingScheduled Maintenance

If ENGINE OIL CHANGE DUE NEXTSERVICE or OIL CHANGE REQUIREDappears in the information display, it istime for an oil change; the oil change mustbe done within two weeks or 500 miles(800 kilometers) of the ENGINE OILCHANGE DUE NEXT SERVICE or OILCHANGE REQUIRED message appearing.The oil minder system must be reset aftereach oil change. See Oil ChangeIndicator Reset (page 207).
If your information display resetsprematurely or becomes inoperative, youshould perform the oil change interval atsix months or 5000 miles (8000kilometers) from your last oil change.Never exceed one year or 10000 miles(16000 kilometers) between oil changeintervals.
Your vehicle is very sophisticated and builtwith multiple, complex, performancesystems. Every manufacturer developsthese systems using differentspecifications and performance features.That is why it is important to rely upon yourdealership to properly diagnose and repairyour vehicle.
Ford Motor Company has recommendedmaintenance intervals for various partsand component systems based uponengineering testing. Ford Motor Companyrelies upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenanceschedules that deviate from the scheduledmaintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft orFord-authorized re-manufacturedreplacement parts engineered for yourvehicle.
Additives and Chemicals
This owner's manual and the FordWorkshop Manual list the recommendedadditives and chemicals for your vehicle.We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate thesystem or using a Ford-approved flushingchemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
384EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingScheduled Maintenance

Multi-Point inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesClutch operation (manual transmissiononly)
Suspension components for leaks ordamageEngine air filter
Steering and linkageExhaust system
Tires (including spare) for wear and proper
pressure**Exterior lamps operation
Windshield for cracks, chips or pitsFluid levels*; fill if necessary
Washer spray and wiper operationFor oil and fluid leaks
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Your vehicle is equipped with an oil mindersystem that indicates when the engine oilshould be changed under normal operatingconditions.
This means you do not have to rememberto change the oil on a mileage-basedschedule; the vehicle lets you know whenan oil change is due by displaying ENGINEOIL CHANGE DUE or OIL CHANGEREQUIRED in the information display.
386EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingScheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need to
perform additional maintenance asindicated. If you operate your vehicleoccasionally under any of these conditions,it is not necessary to perform theadditional maintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Change automatic transmission fluid.Every 30000 miles (48000km)
Change manual transmission fluid.Every 60000 miles (96000km)Replace spark plugs.
Extensive idling or low-speed driving for long distances, as in heavy commercial use(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Change automatic transmission fluid.Every 30000 miles (48000km)
Replace spark plugs.Every 60000 miles (96000km)
Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.Inspect frequently, serviceas requiredReplace engine air filter.
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5000 miles (8000km)
389EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingScheduled Maintenance

V. Europe Territory
A. Use of Certain Traffic Codes in Europe
1. General Restrictions Applicable toTraffic Codes. Client acknowledgesand agrees that in certain countries ofthe Europe Territory, Client will needto obtain rights directly from thirdparty RDS-TMC code providers toreceive and use the Traffic Codes inthe Data and to deliver to End-UsersTransactions in any way derived fromor based on such Traffic Codes. Forsuch countries, HERE shall deliver theData incorporating Traffic Codes toClient only after receiving certificationfrom Client of its having obtained suchrights.
2. Display of Third Party RightsLegends for Belgium. Client shall, foreach Transaction that uses TrafficCodes for Belgium, provide thefollowing notice to the End-User:“Traffic Codes for Belgium areprovided by the Ministerie van deVlaamse Gemeenschap and theMinistèrie de l’Equipement et desTransports.”
B. Paper Maps. With respect to anylicense granted to Client relating tomaking, selling or distributing papermaps (i.e., a map fixed on a paper orpaper-like medium): (a) such licensewith respect to Data for the Territory ofGreat Britain is conditioned on Client’sentering into and complying with aseparate written agreement with theOrdnance Survey (“OS”) to create andsell paper maps, Client’s paying to theOS any and all applicable paper maproyalties, and Client’s complying withthe OS copyright notice requirements;(b) such license for selling or otherwisedistributing for charge with respect toData for the Territory of Czech Republic
is conditioned on Client’s obtaining priorwritten consent from Kartografie a.s.;(c) such license for selling or distributingwith respect to Data for the Territory ofSwitzerland is conditioned on Client’sobtaining a permit from Bundesamt fürLandestopografie of Switzerland; (d)Client is restricted from using Data forthe Territory of France to create papermaps with a scale between 1:5,000 and1:250,000; and (e) Client is restrictedfrom using any Data to create, sell ordistribute paper maps that are the sameor substantially similar, in terms of datacontent and specific use of color,symbols and scale, to paper mapspublished by the European nationalmapping agencies, including withoutlimitation, Landervermessungämter ofGermany, Topografische Dienst of theNetherlands, Nationaal GeografischInstituut of Belgium, Bundesamt fürLandestopografie of Switzerland,Bundesamt für Eich-und Vermessung-swesen of Austria, and the NationalLand Survey of Sweden.
C. OS Enforcement. Without limitingSection IV(B) above, with respect toData for the Territory of Great Britain,Client acknowledges and agrees thatthe Ordnance Survey (“OS”) may bringa direct action against Client to enforcecompliance with the OS copyright notice(see Section IV(D) below) and papermap requirements (see Section IV(B)above) contained in this Agreement.
D. Third Party Notices. Any and all copiesof the Data and/or packaging relatingthereto shall include the respective ThirdParty Notices set forth below and usedas described below corresponding tothe Territory (or portion thereof)included in such copy:
NoticeCountry(ies)
418EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingAppendices

Fuel Quality - Gasoline................................127Choosing the Right Fuel...................................127Fuel Shutoff....................................................182Fuse Box Locations......................................193Battey Fuse Box..................................................193Engine Compartment Fuse Box....................193Passenger Compartment Fuse Box............193Fuses.................................................................193Fuse Specification Chart...........................193Battery Fuse Box...............................................200Engine Compartment Fuse Box....................194Passenger Compartment Fuse Box............198
G
Gauges...............................................................80Engine Coolant Temperature Gauge.............81Fuel Gauge...............................................................81Information Display............................................80GearboxSee: Transmission..............................................138General Information on RadioFrequencies...................................................45General Maintenance Information.......383Multi-Point Inspection.....................................385Owner Checks and Services.........................384Protecting Your Investment...........................383Why Maintain Your Vehicle?.........................383Why Maintain Your Vehicle at YourDealership?.....................................................383Getting Assistance Outside the U.S. andCanada..........................................................189Getting the Services You Need...............186Away From Home..............................................186Glasses Holder................................................117
H
HandbrakeSee: Parking Brake..............................................147Hazard Flashers............................................182Headlamp AdjustingSee: Adjusting the Headlamps......................216Headlamp Exit Delay.....................................72Headlamp RemovalSee: Removing a Headlamp............................217HeadrestSee: Head Restraints........................................104
Head Restraints............................................104Adjusting the Head Restraint.........................105Heated Exterior Mirrors..............................103Windshield Wiper De-icer...............................103Heated Rear Window - Vehicles With:Electronic Automatic TemperatureControl (EATC)...........................................103Heated Rear Window - Vehicles With:Electronic Manual TemperatureControl (EMTC)..........................................103Heated Seats...................................................114Heated Steering Wheel...............................66HeatingSee: Climate Control..........................................98Hill Start Assist..............................................147Switching the System On and Off...............148Using Hill Start Assist.......................................148Hints on Controlling the Interior Climate- Vehicles With: Electronic AutomaticTemperature Control (EATC).................101Defogging the Side Windows in ColdWeather..............................................................101General Hints........................................................101Maximum Cooling Using the InstrumentPanel and Footwell Air Vents...................102Quickly Cooling the Interior.............................101Quickly Heating the Interior.............................101Recommended Settings for Cooling...........101Recommended Settings for Heating...........101Hints on Controlling the Interior Climate- Vehicles With: Electronic ManualTemperature Control (EMTC)..............102Defogging the Side Windows in ColdWeather.............................................................102General Hints.......................................................102Maximum Cooling Using the InstrumentPanel and Footwell Air Vents...................102Quickly Cooling the Interior............................102Quickly Heating the Interior............................102Recommended Settings for Cooling...........102Recommended Settings for Heating..........102Hints on Driving With Anti-LockBrakes............................................................146Home Screen..................................................317Hood LockSee: Opening and Closing the Hood..........202
439EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex

I
Ignition Switch................................................119Starting the Engine............................................120Switching the Ignition Off................................119Switching the Ignition On.................................119Switching the Ignition to AccessoryMode....................................................................119In California (U.S. Only)..............................187Information Display Control......................66Information Displays.....................................85General Information............................................85Information Messages.................................88Accessory Power..................................................89Airbag.......................................................................89Alarm........................................................................89Battery and Charging System.........................90Brake System........................................................90Engine........................................................................91Fuel System.............................................................91Hill Start Assist......................................................91Keyless Vehicle......................................................92Lighting....................................................................92Maintenance..........................................................92MyKey.......................................................................93Park Aid....................................................................94Park Brake...............................................................94Power Steering......................................................95Stability Control....................................................95Starting System ...................................................95Tire Pressure Monitoring System...................90Traction Control...................................................96Transmission.........................................................96Vehicle Settings....................................................97Installing Child Restraints.............................17Child Seats...............................................................17Using Lap and Shoulder Belts..........................18Using Lower Anchors and Tethers forCHildren (LATCH)...........................................20Using Tether Straps.............................................22Instrument Cluster........................................80Instrument Lighting Dimmer......................72Interior Lamps..................................................74Courtesy lamp........................................................74Reading lamps.......................................................74Vanity lamp.............................................................75Interior Mirror....................................................78Auto-Dimming Mirror..........................................78
Introduction.........................................................7
J
Jump Starting the Vehicle.........................183Connecting the Jumper Cables.....................183Jump Starting......................................................184Preparing Your Vehicle.....................................183Removing the Jumper Cables........................184
K
Keyless Entry....................................................57Disabled Keys........................................................58General Information............................................57Intelligent Access - Locking and Unlockingthe Doors with the Key Blade.....................58Locking Using Intelligent Access....................57Unlocking only Driver Door...............................58Unlocking Using Intelligent Access................57Keys and Remote Controls.........................45Principle of Operation........................................45
L
Lighting Control..............................................70Headlamp Flasher.................................................71High Beams..............................................................71Parking Lamps.......................................................70Lighting..............................................................70General Information............................................70Load CarriersSee: Roof Racks and Load Carriers.............164Load Carrying.................................................163Load Limit.......................................................165Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles.............................................................170Vehicle Loading - with and without aTrailer..................................................................165Locking and Unlocking.................................54Autolock..................................................................54Autounlock.............................................................56Illuminated Entry..................................................56Illuminated Exit.....................................................56Locking and Unlocking the Doors with theKey........................................................................55Power Door Locks................................................54
440EcoSport (CBW) Canada/United States of America, Vehicles Built From: 14-08-2017, GN15-19G219-ZFB enUSA, First PrintingIndex