Economical Driving......................................114
Driving Through Water................................115
Floor Mats........................................................115
Roadside Emergencies
Roadside Assistance...................................117
Hazard Flashers............................................118
Fuel Shutoff....................................................118
Jump Starting the Vehicle.........................119
Transporting the Vehicle............................121
Customer Assistance
Getting the Services You Need...............122
In California (U.S. Only).............................123
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................124
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................125
Getting Assistance Outside the U.S. andCanada........................................................125
Ordering Additional Owner's Literature.........................................................................126
Reporting Safety Defects (U.S. Only)..........................................................................127
Reporting Safety Defects (Canada Only)..........................................................................127
Fuses
Fuse Specification Chart..........................129
Changing a Fuse...........................................137
Maintenance
General Information...................................139
Opening and Closing the Hood..............139
Under Hood Overview...............................139
Engine Oil Dipstick.......................................141
Engine Oil Check...........................................141
Oil Change Indicator Reset......................142
Engine Coolant Check...............................142
Automatic Transmission Fluid Check.........................................................................146
Brake Fluid Check........................................149
Power Steering Fluid Check....................150
Washer Fluid Check....................................150
Changing the 12V Battery..........................151
Checking the Wiper Blades......................152
Changing the Wiper Blades.....................152
Adjusting the Headlamps.........................153
Removing a Headlamp..............................154
Changing a Bulb...........................................154
Bulb Specification Chart..........................156
Changing the Engine Air Filter................158
Vehicle Care
General Information...................................159
Cleaning Products.......................................159
Cleaning the Exterior..................................159
Waxing..............................................................161
Cleaning the Engine.....................................161
Cleaning the Windows and Wiper Blades..........................................................................161
Cleaning the Interior...................................162
Cleaning the Instrument Panel andInstrument Cluster Lens.......................162
Repairing Minor Paint Damage..............163
Cleaning the Wheels..................................163
Vehicle Storage............................................164
Wheels and Tires
General Information...................................166
Tire Care..........................................................167
Using Snow Chains.....................................185
Tire Pressure Monitoring System..........186
Changing a Road Wheel...........................189
Technical Specifications...........................192
Capacities and Specifications
Engine Specifications - 6.2L...................194
Engine Specifications - 6.8L...................194
Motorcraft Parts - 6.2L..............................195
3
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Table of Contents
Airbag Warning Lamp
If it does not illuminate when youswitch the ignition on, continuesto flash or remains on when theengine is running, this indicates amalfunction. Have your vehicle checkedas soon as possible.
Anti-Lock Brake System WarningLamp
If it illuminates when you aredriving, this indicates amalfunction. Your vehiclecontinues to have normal braking withoutthe anti-lock brake system function. Haveyour vehicle checked as soon as possible.
Anti-Theft System
Flashes when the SecuriLockPassive Anti-theft Systemactivates.
Battery
If it illuminates while driving, itindicates a malfunction. Switchoff all unnecessary electricalequipment and have an authorized dealercheck the system immediately.
Brake System Warning Lamp
WARNING
Driving your vehicle with the warninglamp on is dangerous. A significantdecrease in braking performancemay occur. It may take you longer to stopyour vehicle. Have your vehicle checked assoon as possible. Driving extendeddistances with the parking brake engagedcan cause brake failure and the risk ofpersonal injury.
It illuminates when you engagethe parking brake and theignition is on.
If it illuminates when your vehicle ismoving, make sure the parking brake isdisengaged. If the parking brake isdisengaged, this indicates low brake fluidlevel or a brake system fault. Have yourvehicle checked as soon as possible.
Check Fuel Cap
Displays when you do notproperly install the fuel cap.Continued driving with this lighton may cause the service engine soonwarning light to come on.
Cruise Control Indicator (If Equipped)
It illuminates when you switchthe system on.
See Using Cruise Control(page 95).
Direction Indicator
Illuminates when you switch onthe left or right directionindicator or the hazard warningflasher. If the indicators stay on or flashfaster, check for a burned out bulb.
Engine Coolant TemperatureWarning Lamp
If it illuminates when your vehicleis moving, this indicates that theengine is overheating. Stop yourvehicle as soon as it is safe to do so andswitch the engine off. Have your vehiclechecked as soon as possible.
53
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Instrument ClusterE67017 E144845 E144522 E71340
Engine Oil
It illuminates when you switchthe ignition on.
If it illuminates when the engineis running this indicates a malfunction.Stop your vehicle as soon as it is safe todo so and switch the engine off. Check theengine oil level. If the oil level is sufficient,this indicates a system malfunction. Haveyour vehicle checked as soon as possible.
See Engine Oil Check (page 141).
Fasten Seatbelt Warning Lamp
It illuminates and a tone soundsuntil you fasten the seatbelts.
Headlamp High Beam Indicator
It illuminates when you switchthe headlamp high beam on.
Low Fuel Level Warning Lamp
If it illuminates when you aredriving, refuel as soon aspossible.
Low Tire Pressure Warning Lamp
(If Equipped)
It illuminates if the tire pressurein one or more tires is below thecorrect tire pressure.
It also illuminates momentarily when youswitch the ignition on to confirm the lampis functional. If it does not illuminate whenyou switch the ignition on, or begins toflash at any time, have the system checkedby your authorized dealer.
PowertrainMalfunction/Electronic ThrottleControl
Illuminates when the systemdetects a powertrain fault, havean authorized dealer check thesystem as soon as possible.
Service Engine Soon
If it illuminates when the engineis running this indicates amalfunction. The On BoardDiagnostics system has detected amalfunction of the vehicle emission controlsystem.
If it flashes, engine misfire may beoccurring. Increased exhaust gastemperatures could damage the catalyticconverter or other vehicle components.Drive in a moderate fashion (avoid heavyacceleration and deceleration) and haveyour vehicle immediately serviced.
It illuminates when you switch the ignitionon prior to engine start to check the bulband to indicate whether your vehicle isready for Inspection and Maintenance(I/M) testing.
Normally, it illuminates until the engine iscranked and automatically turns off if nomalfunctions are present. However, if after15 seconds it flashes eight times, thisindicates that your vehicle is not ready forInspection and Maintenance (I/M) testing.See Emission Law (page 82).
Traction Control System
Displays when the tractioncontrol is active. If the lightremains on, have an authorizeddealer check the system immediately.
54
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Instrument Cluster E71880 E138639
Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damagedexhaust system may allow exhaust toenter the vehicle. Have a damaged orimproperly operating exhaust systeminspected and repaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehiclesare not permitted to intentionally removean emission control device or prevent itfrom working. Information about yourvehicle’s emission system is on the VehicleEmission Control Information Decallocated on or near the engine. This decalalso lists engine displacement.
Please consult your warranty informationfor complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects theenvironment by making sure that yourvehicle continues to meet governmentemission standards. The OBD-II systemalso assists a service technician in properlyservicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected amalfunction. Temporary malfunctions maycause the service engine soon indicator toilluminate. Examples are:
1. Your vehicle has run out of fuel—theengine may misfire or run poorly.
2. Poor fuel quality or water in thefuel—the engine may misfire or runpoorly.
3. The fuel fill inlet may not have closedproperly. See Refueling (page 79).
4. Driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank withgood quality fuel, properly closing the fuelfill inlet or letting the electrical system dryout. After three driving cycles without theseor any other temporary malfunctionspresent, the service engine soon indicatorshould stay off the next time you start theengine. A driving cycle consists of a coldengine startup followed by mixed city andhighway driving. No additional vehicleservice is required.
If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II maynot have symptoms that are apparent,continued driving with the service enginesoon indicator on can result in increasedemissions, lower fuel economy, reducedengine and transmission smoothness andlead to more costly repairs.
Readiness for Inspection andMaintenance (I/M) Testing
Some state and provincial and localgovernments may haveInspection/Maintenance (I/M) programsto inspect the emission control equipmenton your vehicle. Failure to pass thisinspection could prevent you from gettinga vehicle registration.
If the service engine soonindicator is on or the bulb doesnot work, your vehicle may needservice. See On-Board Diagnostics.
84
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Engine Emission Control
Your vehicle may not pass the I/M test ifthe service engine soon indicator is on ornot working properly (bulb is burned out),or if the OBD-II system has determinedthat some of the emission control systemshave not been properly checked. In thiscase, the vehicle is not ready for I/Mtesting.
If the vehicle’s engine or transmission hasjust been serviced, or the battery hasrecently run down or been replaced, theOBD-II system may indicate that thevehicle is not ready for I/M testing. Todetermine if the vehicle is ready for I/Mtesting, turn the ignition key to the onposition for 15 seconds without crankingthe engine. If the service engine soonindicator blinks eight times, it means thatthe vehicle is not ready for I/M testing; ifthe service engine soon indicator stays onsolid, it means that your vehicle is readyfor I/M testing.
The OBD-II system checks the emissioncontrol system during normal driving. Acomplete check may take several days.
If the vehicle is not ready for I/M testing,you can perform the following driving cycleconsisting of mixed city and highwaydriving:
1. 15 minutes of steady driving on anexpressway or highway followed by 20minutes of stop-and-go driving with atleast four 30-second idle periods.
2. Allow your vehicle to sit for at leasteight hours with the ignition off. Then,start the vehicle and complete theabove driving cycle. The vehicle mustwarm up to its normal operatingtemperature. Once started, do not turnoff the vehicle until the above drivingcycle is complete.
If the vehicle is still not ready for I/Mtesting, you need to repeat the abovedriving cycle.
85
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Engine Emission Control
2. Release the wiper blade lock (A) andseparate the wiper blade from thewiper arm.
3. Install in the reverse order.
Note:Make sure that the wiper blade locksinto place. Lower the wiper arm and bladeback on the windshield. The wiper arms willautomatically return to their normal positionwhen you turn the ignition on.
•Replace wiper blades at least once peryear for optimum performance.
•You can improve poor wiper quality bycleaning the wiper blades and thewindshield.
ADJUSTING THE HEADLAMPS
We properly aim the headlamps on yourvehicle at the assembly plant. If yourvehicle has been in an accident, have anauthorized dealer check the alignment ofyour headlamps.
Vertical Aim AdjustmentProcedure
You can only adjust the headlampsvertically. Your vehicle does not requirehorizontal aim adjustments.
8 feet (2.4 meters).A
Center height of lamp to ground.B
25 feet (7.6 meters).C
Horizontal reference line.D
To adjust the headlamps:
1. Park the vehicle directly in front of awall or screen on a level surface,approximately 25 ft (7.6 m) away.
2. Measure the height of the headlampbulb center from the ground and markan 8 ft (2.4 m) horizontal reference lineon the vertical wall or screen at thisheight.
Note:To see a clearer light pattern foradjusting, you may want to block the lightfrom one headlamp while adjusting theother.
3. Turn on the low beam headlamps toilluminate the wall or screen and openthe hood.
153
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
MaintenanceA
E165794 E142592
4.On the wall or screen, you will observea flat zone of high intensity lightlocated at the top of the right handportion of the beam pattern. If the topedge of the high intensity light zone isnot at the horizontal reference line, youwill need to adjust the headlamp.
5. Locate the vertical adjuster on eachheadlamp. Using a Phillips #2screwdriver, turn the adjuster eitherclockwise or counterclockwise in orderto adjust the vertical aim of theheadlamp.
6.Repeat steps 3 through 5 to adjust theother headlamp.
7. Close the hood and switch off thelamps.
REMOVING A HEADLAMP
1. Make sure the headlamp switch is inthe off position, then open the hood.
2. Remove the three screws from theheadlamp assembly and pull theassembly straight out.
3.Disconnect the electrical connector bysqueezing the release tab and pushingthe connector forward, then pulling itrearward.
4. Remove the headlamp.
To install the new lamp, follow theremoval procedures in reverse order.
CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented toaccommodate normal changes inpressure. Condensation can be a naturalby-product of this design. When moist airenters the lamp assembly through thevents, there is a possibility thatcondensation can occur when thetemperature is cold. When normal
154
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
MaintenanceE142465 E163806 E196385
condensation occurs, a thin film of mistcan form on the interior of the lens. Thethin mist eventually clears and exitsthrough the vents during normal operation.Clearing time may take as long as 48 hoursunder dry weather conditions.
Examples of acceptable condensation are:
•Presence of thin mist (no streaks, dripmarks or droplets).
•Fine mist covers less than 50% of thelens.
Examples of unacceptable moisture(usually caused by a lamp water leak) are:
•Water puddle inside the lamp.
•Large water droplets, drip marks orstreaks present on the interior of thelens.
Take your vehicle to a dealer for service ifany of the above conditions ofunacceptable moisture are present.
Replacing Headlamp Bulbs
WARNING
Make sure the bulbs have cooleddown before removing them. Failureto follow this warning could result inserious personal injury.
Note:Grasp the bulb by only its plastic baseand do not touch the glass. The oil from yourhand could cause the bulb to break the nexttime the headlamps are operated.
Note:If the bulb is accidentally touched,clean it with rubbing alcohol before use.
1. Make sure the headlamp switch is inthe off position, then open the hood.
2. Remove the headlamp. SeeRemoving a Headlamp (page 154).
3.Disconnect the electrical connector bysqueezing the release tab and pushingthe connector forward, then pulling itrearward.
4. Remove the bulb assembly by turningit counterclockwise and pulling itstraight out.
To install the new bulb, follow the removalprocedures in reverse order.
Replacing Front Parking Lamp andDirection Indicator Bulbs
1. Make sure the headlamp switch is inthe off position, then open the hood.
2.Remove the headlamp assembly. Referto Replacing Headlamp Bulbs in thissection.
3. Rotate the bulb socketcounterclockwise and remove.
4. Carefully pry up the bulb straight outof the socket.
To complete installation, follow theremoval procedures in reverse order.
155
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
MaintenanceE196386 E196388