Switching 911 Assist On or Off
Press the phone button to enter the phone menu and scroll to:
Action and DescriptionMessage
Press the OK button to confirm and enter the 911 Assist menu.911 Assist
Press the OK button when the desired option appears in theradio display.On
Off
Off selections include:
Action and DescriptionMessage
Provides a display and voice reminder at phone connectionat vehicle start.Off with reminder:
Provides a display reminder only without a voice reminder atphone connection.Off without reminder:
To make sure that 911 Assist workscorrectly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatiblecell phone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
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SYNC™ (If Equipped)
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you turn on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot turn the feature on.
Vehicle Health Report (IfEquipped, United States Only)
WARNING
Always follow scheduledmaintenance instructions, regularlyinspect your vehicle, and seek repairfor any damage or problem you suspect.Vehicle Health Report supplements, butcannot replace, normal maintenance andvehicle inspection. Vehicle Health Reportonly monitors certain systemselectronically monitored by your vehicleand will not monitor or report the statusof any other system, (such as brake liningwear). Failure to perform scheduledmaintenance and regularly inspect yourvehicle may result in vehicle damage andserious injury.
Note:This feature is only available in theUnited States.
Note:Your Vehicle Health Report featurerequires activation before use. Visitwww.SYNCMyRide.com to register. Thereis no fee or subscription associated withVehicle Health Report, but you must registerto use this feature.
Note:This feature may not functionproperly if you have enabled caller IDblocking on your cellular phone. Beforerunning a report, review the Vehicle HealthReport Privacy Notice.
Note:In order to allow a break-in period foryour vehicle, you may not be able to createa Vehicle Health Report until your vehicleodometer has reached 200 miles.
Note:Cellular phone and SMS charges mayapply when making a report.
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SYNC™ (If Equipped)
PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDPROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended ServicePlans (U.S. Only)
Ford Protect extended service plan meanspeace of mind. It’s the extended serviceplan backed by Ford Motor Company, andprovides more protection beyond the NewVehicle Limited Warranty coverage. Whenyou visit your Ford Dealer, Insist on FordProtect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easilyexceed the price of your Ford Protectextended service plan. With Ford Protectextended service plan you minimize yourrisk for unexpected repair bills and risingrepair costs.
Up to 1,000+ Covered VehicleComponents
There are four mechanical Ford Protectextended service plans with different levelsof coverage. Ask your authorized dealer fordetails.
1. PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete it’s probably easier tolist what’s not covered.
2. ExtraCARE - Covers 113 components,and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 criticalcomponents.
Ford Protect extended service plans arehonored by all authorized Ford dealers inthe U.S., Canada and Mexico.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership.
•Repairs performed by factory trainedtechnicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer forservice, we’ll give you a loaner to use forthe day.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including warranty repairs, andField Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Assistance for taxi, shuttle, rental carcoverage or other transportation.
Transferable Coverage
If you sell your vehicle before your FordProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. Which shouldgive you and your potential buyer a littlemore peace of mind.
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Ford Protect
Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use(Such as Delivery, Taxi, Patrol Car or Livery)
Change engine oil and filter as indicated by the informationdisplay and perform services listed in the Normal Sched-uled Maintenance chart.
As required
Replace engine air filter.Inspect frequently, serviceas required
Replace rear axle fluid. See axle maintenance items underExceptions.Every 22,500 mi(36,000 km)
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
Replace spark plugs.Every 60,000 mi(96,000 km)
Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace engine air filter.Inspect frequently, serviceas required
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate tires1, inspect tires for wear and measure treaddepth.
Change engine oil and filter.2Every 5,000 mi (8,000 km)or six monthsPerform multi-point inspection.
Change automatic transmission fluid.Every 30,000 mi(48,000 km)
1Vehicles equipped with dual rear wheels should rotate the front wheels when specified;rear wheels only if unusual wear is noted.2Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. See OilChange Indicator Reset (page 142).
Exclusive Use of E85 (Flex Fuel Vehicles Only)
If ran exclusively on E85, fill the fuel tank with regularunleaded fuel.Every oil change
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Scheduled Maintenance
Exceptions
There are several exceptions to the NormalSchedule:
Axle(s) and transfer case (Four-wheeldrive vehicles) fluid changes or levelchecks are not required unless a leak issuspected or the assembly has beensubmerged in water. Contact an authorizeddealer for service.
California fuel filter replacement: If youregister your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. Ford Motor Company, however,urges you to have all recommendedmaintenance services performed at thespecified intervals and to record all vehicleservice.
Hot climate oil change intervals:Vehicles operating in the Middle East,North Africa, Sub-Saharan Africa orlocations with similar climates using anAmerican Petroleum Institute (API)Certified for Gasoline Engines (Certificationmark) oil of SM or SN quality, the normaloil change interval is 5,000 mi (8,000 km).
If the available API SM or SN oils are notavailable, then the oil change interval is3,000 mi (4,800 km).
Engine air filter replacement: The life ofthe engine air filter is dependent onexposure to dusty and dirty conditions.Vehicles operated in these conditionsrequire frequent inspection andreplacement of the engine air filter.
SCHEDULED MAINTENANCE
RECORD
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Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp
ELECTROMAGNETIC
COMPATIBILITY
WARNINGS
Do not place objects or mountequipment on or near the airbagcover, on the side of the seatbacks(of the front seats), or in front seat areasthat may come into contact with adeploying airbag. Failure to follow theseinstructions may increase the risk ofpersonal injury in the event of a crash.
Do not fasten antenna cables tooriginal vehicle wiring, fuel pipes andbrake pipes.
Keep antenna and power cables atleast 4 in (10 cm) from any electronicmodules and airbags.
Note:We test and certify your vehicle tomeet electromagnetic compatibilitylegislation (UNECE Regulation 10 or otherapplicable local requirements). It is yourresponsibility to make sure that anyequipment an authorized dealer installs onyour vehicle complies with applicable locallegislation and other requirements.
Note:Any radio frequency transmitterequipment in your vehicle (such as cellulartelephones and amateur radio transmitters)must keep to the parameters in thefollowing table. We do not provide specialprovisions or conditions for installations oruse.
Car
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AppendicesE239120
Engine Specifications - 6.8L....................194Drivebelt Routing................................................195Environment......................................................13Essential Towing Checks...........................107Before Towing a Trailer.......................................111Hitches...................................................................108Launching or Retrieving a Boat or PersonalWatercraft (PWC)..........................................112Safety Chains......................................................108Trailer Brakes.......................................................108Trailer Lamps..........................................................111Trailer Towing Connector.................................107When Towing a Trailer........................................112Event Data RecordingSee: Data Recording...............................................7Exterior Mirrors................................................49Fold-Away Exterior Mirrors...............................49Power Exterior Mirrors........................................49Telescoping Mirrors ............................................50
F
Fastening the Seatbelts..............................26Seatbelt Locking Modes....................................26Using Seatbelts During Pregnancy................26Flat TireSee: Changing a Road Wheel........................189Floor Mats.........................................................115Ford Credit...........................................................9US Only.......................................................................9Ford Protect..................................................268Ford Protect Extended Service Plan(CANADA ONLY)..........................................269Ford Protect Extended Service Plans (U.S.Only)..................................................................268Fuel and Refueling.........................................76Fuel Consumption.........................................80Fuel Economy.......................................................80Fuel Quality - E85..........................................76Choosing the Right Fuel - Flex FuelVehicles...............................................................76Switching Between E85 and Gasoline.........77Fuel Quality - Gasoline.................................78Choosing the Right Fuel.....................................78Fuel Shutoff.....................................................118Fuses.................................................................129Fuse Specification Chart...........................129Passenger Compartment Fuse Panel.........134
Power Distribution Box.....................................129
G
Gauges................................................................51Battery Voltage Gauge.......................................52Engine Coolant Temperature Gauge............52Fuel Gauge...............................................................51Information Display.............................................52GearboxSee: Transmission...............................................86General Information on RadioFrequencies....................................................37General Maintenance Information........270Multi-point Inspection......................................272Owner Checks and Services...........................271Protecting Your Investment...........................270Why Maintain Your Vehicle?..........................270Why Maintain Your Vehicle at YourDealership?.....................................................270Getting Assistance Outside the U.S. andCanada..........................................................125Getting the Services You Need................122Away From Home...............................................122
H
HandbrakeSee: Parking Brake................................................91Hazard Flashers.............................................118Headlamp AdjustingSee: Adjusting the Headlamps......................153Headlamp RemovalSee: Removing a Headlamp...........................154HeadrestSee: Head Restraints..........................................68Head Restraints..............................................68HeatingSee: Climate Control..........................................64Hints on Controlling the InteriorClimate............................................................65Defogging the Side Windows in ColdWeather..............................................................66General Hints.........................................................65Quickly Cooling the Interior..............................66Quickly Heating the Interior.............................66Recommended Settings for Cooling............66Recommended Settings for Heating...........66
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Index
Vehicle Stationary for Extended PeriodsDuring Extreme High AmbientTemperatures...................................................66Hints on Driving With Anti-LockBrakes.............................................................90Hood LockSee: Opening and Closing the Hood...........139
I
Ignition Switch.................................................73In California (U.S. Only)..............................123Information Displays.....................................56General Information............................................56Information Messages..................................61Brake System..........................................................61Fuel.............................................................................61Maintenance...........................................................61Tire.............................................................................62Traction Control....................................................62Trailer........................................................................63Transmission..........................................................63Installing Child Restraints............................16Child Seats...............................................................16Using Lap and Shoulder Belts..........................17Using Tether Straps..............................................19Instrument Cluster..........................................51Instrument Lighting Dimmer.....................48Instrument Panel Overview........................14Interior Mirror...................................................50Automatic Dimming Mirror..............................50Manual Dimming Mirror.....................................50Introduction........................................................5
J
Jump Starting the Vehicle..........................119Connecting the Jumper Cables......................119Jump Starting.......................................................120Preparing Your Vehicle.......................................119Removing the Jumper Cables........................120
K
Keys and Remote Controls.........................37
L
Lighting Control...............................................47Headlamp Flasher...............................................48High Beams.............................................................47Lighting...............................................................47General Information............................................47Limited Slip Differential..............................89Load Carrying...................................................97Load Limit.........................................................97Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles..............................................................101Vehicle Loading - with and without aTrailer....................................................................97Locking and Unlocking................................40Autolock Feature...................................................41Autounlock Feature..............................................41Enabling or Disabling Autolock andAutounlock.........................................................41Illuminated Entry...................................................41Power Door Locks................................................40Remote Control....................................................40Lug NutsSee: Changing a Road Wheel........................189
M
Maintenance..................................................139General Information..........................................139Manual Climate Control..............................64Heater Only System............................................64Manual Climate Control....................................65Manual Seats..................................................69Manual Lumbar ...................................................69Moving the Seat Backward andForward..............................................................69Recline Adjustment............................................69Message CenterSee: Information Displays.................................56MirrorsSee: Windows and Mirrors................................49Mobile Communications Equipment.......12Motorcraft Parts - 6.2L...............................195Motorcraft Parts - 6.8L..............................196
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Index