2018 FORD E SERIES key

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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Roadside Emergencies

Should your vehicle shut off after a crash,you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the vehicle.
2. Switch on the vehicle.
3. Repeat steps 1 and 2 to re-enable thefuel pump.
JUMP STARTING THE VEHICLE
WARNINGS
Batteries normally produce explosivegases which can cause personalinjury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide correctventilation.
Keep batteries out of reach ofchildren. Batteries contain sulfuricacid. Avoid contact with skin, eyes orclothing. Shield your eyes when workingnear the battery to protect against possiblesplashing of acid solution. In case of acidcontact with skin or eyes, flushimmediately with water for a minimum of15 minutes and get prompt medicalattention. If acid is swallowed, call aphysician immediately.
Use only adequately sized cableswith insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start yourautomatic transmission vehicle.
Note:Attempting to push-start a vehiclewith an automatic transmission may causetransmission damage.
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle electrical system.
Park the booster vehicle close to the hoodof the disabled vehicle, making sure thetwo vehicles do not touch.
Connecting the Jumper Cables
WARNINGS
Do not attach the cables to fuel lines,engine rocker covers, the intakemanifold or electrical componentsas grounding points. Stay clear of movingparts. To avoid reverse polarityconnections, make sure that you correctlyidentify the positive (+) and negative (-)terminals on both the disabled and boostervehicles before connecting the cables.
Do not attach the end of the positivecable to the studs or L-shaped eyeletlocated above the positive (+)terminal of your vehicle’s battery. Highcurrent may flow through and causedamage to the fuses.
Do not connect the end of thesecond cable to the negative (-)terminal of the battery to be jumped.A spark may cause an explosion of thegases that surround the battery.
Note:In the illustration, the bottom vehiclerepresents the booster vehicle.
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Roadside Emergencies

SiriusXM satellite radio is asubscription-based satellite radio servicethat broadcasts a variety of music, sports,news, weather, traffic and entertainmentprogramming. Your factory-installedSiriusXM satellite radio system includeshardware and a limited subscription term,which begins on the date of sale or leaseof your vehicle. See an authorized dealerfor availability.
For more information on extendedsubscription terms (a service fee isrequired), the online media player and acomplete list of SiriusXM satellite radiochannels, and other features, please visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or callSiriusXM at 1-888-539-7474.
Satellite Radio Electronic SerialNumber (ESN)
You need your ESN to activate, modify ortrack your satellite radio account. When insatellite radio mode, tune to channel 0.
Troubleshooting
ActionConditionMessage
No action required. Thismessage should disappearshortly.
Radio requires more thantwo seconds to produceaudio for the selectedchannel.
Acquiring…
If this message does notclear shortly, or with an igni-tion key cycle, your receivermay have a fault. See anauthorized dealer for service.
There is an internal moduleor system failure present.Satellite antenna fault
SIRIUS system failure
Tune to another channel orchoose another preset.The channel is no longeravailable.Invalid Channel
Contact SiriusXM at 1-888-539-7474 to subscribe tothe channel, or tune toanother channel.
Your subscription does notinclude this channel.Unsubscribed Channel
The signal is blocked. Whenyou move into an open area,the signal should return.
The signal is lost from theSiriusXM satellite or Siri-usXM tower to your vehicleantenna.
No Signal
No action required. Theprocess may take up tothree minutes.
Update of channelprogramming in progress.Updating…
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Audio System

Action and DescriptionMessage
Repeat entering letters to narrow yoursearch. When you are satisfied withyour entry press the right arrow key onthe bezel.SYNC will jump to the phonebookcontact name that matches your entry.Press OK.In addition to the Phonebook entryname, the phone number label (Work,Cell, Home or Other) shows on thedisplay. If there are multiple phonenumber entries for a particular Phone-book name, you can scroll through thedifferent phone labels at this time.Once you have the desired phone labelon the screen press OK.The phone number that is stored underthe selected label will be shown on thedisplay. Press OK to dial this number.
Press the OK button to send, download, read and delete text
messages.1TEXT MESSAGE
View your cell phone's status, set ring tones, select your messagenotification, change phonebook entries and automatically download
your cell phone content among other features.1
PHONE SETNGS
Access the SYNC Services portal where you can request various
types of information, for example traffic reports and directions.2SYNC Services
Automatically place an emergency call to a 911 operator following
a crash.3911 Assist
Create and receive a diagnostic report card on your vehicle.2Vehicle Health
Interact with SYNC-capable mobile applications on your smart-phone.APPLICATIONS
Access Bluetooth Devices menu listings and advanced menu listings.SYS SETTINGS
Press the OK button to exit the phone menu.EXIT MENU
1 This is a cell phone-dependent feature.2 This is an optional feature and available in the United States only.3 This is an optional feature and available in the United States and Canada only.
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SYNC™ (If Equipped)

Voice command
1,2The system searches allthe data from yourindexed music and, ifavailable, begins to playthe chosen type of music.You can only play genresof music which are presentin the GENRE metadatatags that you have on yourdigital media player.
SearchGenre ___
1,2The system searches for aspecific artist/track/albumfrom the music indexedthrough the USB port.
SearchTrack ___| SearchSong ___
1,2This allows you to makeyour previous commandmore specific. By using thiscommand you can filterthough a previous selec-tion, such as an artist toplay only specific album.
Refinealbum ___
The system compiles aplaylist and then plays similarmusic to what is currentlyplaying from the USB portusing indexed metadatainformation.
SimilarMusic
Voice command
Autoplay Off
Turn autoplay on to listen tomusic processed duringindexing. Turn autoplay off toallow the indexing process tofinish before the system playsany of your music.
Autoplay[on]
1 ___ is a dynamic listing, meaning that itcould be the name of anything, such as agroup, artist or song. For example youcould say "Play artist The Beatles".2 This voice command is not available untilindexing is complete.3 This voice command is only available infolder mode.
Bluetooth Audio Command Guide
Press the voice button and say:
Voice command
Bluetooth Audio
You can then say any of the following:
[Phone] Connections | [Media] Connec-tions | [Bluetooth] Connections
Pause
Play
[Play] Next Track | [Play] Next Song
[Play] Previous Track | [Play] PreviousSong
Media Menu Features
The media menu allows you to select yourmedia source, how to play your music, forexample by artist, genre, shuffle or repeat,and to add, connect or delete devices.
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SYNC™ (If Equipped)

A
A/CSee: Climate Control..........................................64About This Manual...........................................5ABSSee: Brakes.............................................................90ABS driving hintsSee: Hints on Driving With Anti-LockBrakes.................................................................90Accessories....................................................265Exterior Style.......................................................265Interior Style........................................................265Peace of Mind.....................................................265AccessoriesSee: Replacement PartsRecommendation............................................10Adjusting the Headlamps..........................153Vertical Aim Adjustment Procedure............153Adjusting the Steering Wheel....................45Airbag Disposal...............................................36Air ConditioningSee: Climate Control..........................................64Air FilterSee: Changing the Engine Air Filter.............158Appendices....................................................288At a Glance........................................................14Audible Warnings and Indicators.............55Fail-Safe Cooling Warning Chime..................55Headlamps On Warning Chime......................55Key in Ignition Warning Chime........................55Parking Brake On Warning Chime..................55Shift to Park Warning Chime...........................55Audio System...............................................209General Information.........................................209Audio Unit - Vehicles With: AM/FM/CD/SYNC..............................................................210Audio Unit - Vehicles With: AM/FM.......212Automatic Transmission.............................86Brake-Shift Interlock...........................................87If Your Vehicle Gets Stuck In Mud orSnow....................................................................88Putting your vehicle in or out of gear:...........86Automatic Transmission FluidCheck.............................................................146Automatic Transmission Fluid Filter...........149Checking Automatic TransmissionFluid.....................................................................147
Auxiliary Power Points...................................71110 Volt AC Power Point......................................7112 Volt DC Power Point........................................71Locations..................................................................71Auxiliary Switches.......................................266
B
BatterySee: Changing the 12V Battery.......................151Bonnet LockSee: Opening and Closing the Hood...........139Booster Seats..................................................20Types of Booster Seats.......................................21Brake Fluid Check.........................................149Brakes................................................................90General Information...........................................90Breaking-In.......................................................114Bulb Specification Chart...........................156
C
California Proposition 65...............................9Capacities and Specifications -6.2L.................................................................199Alternative Engine Oil for Extremely ColdClimates...........................................................203Specifications.....................................................200Capacities and Specifications -6.8L................................................................203Alternative Engine Oil for Extremely ColdClimates...........................................................208Specifications.....................................................205Capacities and Specifications.................194Car WashSee: Cleaning the Exterior...............................159Catalytic Converter........................................83On-Board Diagnostics (OBD-II).....................84Readiness for Inspection and Maintenance(I/M) Testing.....................................................84Changing a Bulb............................................154Lamp Assembly Condensation.....................154Replacing Brake/Tail/Turn/Reverse LampBulbs (Cut-Away Only)...............................156Replacing Front Parking Lamp and DirectionIndicator Bulbs................................................155Replacing Headlamp Bulbs............................155Replacing Side Marker Bulbs.........................156
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Index

Vehicle Stationary for Extended PeriodsDuring Extreme High AmbientTemperatures...................................................66Hints on Driving With Anti-LockBrakes.............................................................90Hood LockSee: Opening and Closing the Hood...........139
I
Ignition Switch.................................................73In California (U.S. Only)..............................123Information Displays.....................................56General Information............................................56Information Messages..................................61Brake System..........................................................61Fuel.............................................................................61Maintenance...........................................................61Tire.............................................................................62Traction Control....................................................62Trailer........................................................................63Transmission..........................................................63Installing Child Restraints............................16Child Seats...............................................................16Using Lap and Shoulder Belts..........................17Using Tether Straps..............................................19Instrument Cluster..........................................51Instrument Lighting Dimmer.....................48Instrument Panel Overview........................14Interior Mirror...................................................50Automatic Dimming Mirror..............................50Manual Dimming Mirror.....................................50Introduction........................................................5
J
Jump Starting the Vehicle..........................119Connecting the Jumper Cables......................119Jump Starting.......................................................120Preparing Your Vehicle.......................................119Removing the Jumper Cables........................120
K
Keys and Remote Controls.........................37
L
Lighting Control...............................................47Headlamp Flasher...............................................48High Beams.............................................................47Lighting...............................................................47General Information............................................47Limited Slip Differential..............................89Load Carrying...................................................97Load Limit.........................................................97Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles..............................................................101Vehicle Loading - with and without aTrailer....................................................................97Locking and Unlocking................................40Autolock Feature...................................................41Autounlock Feature..............................................41Enabling or Disabling Autolock andAutounlock.........................................................41Illuminated Entry...................................................41Power Door Locks................................................40Remote Control....................................................40Lug NutsSee: Changing a Road Wheel........................189
M
Maintenance..................................................139General Information..........................................139Manual Climate Control..............................64Heater Only System............................................64Manual Climate Control....................................65Manual Seats..................................................69Manual Lumbar ...................................................69Moving the Seat Backward andForward..............................................................69Recline Adjustment............................................69Message CenterSee: Information Displays.................................56MirrorsSee: Windows and Mirrors................................49Mobile Communications Equipment.......12Motorcraft Parts - 6.2L...............................195Motorcraft Parts - 6.8L..............................196
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Index

N
Normal Scheduled Maintenance...........273
O
Oil Change Indicator Reset.......................142Resetting the Oil Life MonitoringSystem...............................................................142Oil CheckSee: Engine Oil Check........................................141Opening and Closing the Hood...............139Ordering Additional Owner'sLiterature.......................................................126Obtaining a French Owner’s Manual...........127
P
Parking Aids.....................................................93Parking Brake....................................................91Passive Anti-Theft System.........................43SecuriLock®...........................................................43PATSSee: Passive Anti-Theft System.....................43Perchlorate..........................................................9Power Door LocksSee: Locking and Unlocking.............................40Power Seats.....................................................69Recline Adjustment.............................................70Power Steering Fluid Check.....................150Power Windows.............................................49Accessory Delay...................................................49One-Touch Down.................................................49Protecting the Environment........................13PunctureSee: Changing a Road Wheel........................189
R
Rear Axle...........................................................89Rear Passenger Climate Controls............66Rear View Camera.........................................93Using the Rear View Camera System..........93Rear View CameraSee: Rear View Camera.....................................93Recommended Towing Weights............103Calculating the Maximum Loaded TrailerWeight for Your Vehicle...............................106
Reduced Engine Performance..................114Refueling............................................................79Fuel Filler Cap........................................................79Remote Control...............................................37Car Finder................................................................39Changing the Remote Control Battery........38Reprogramming the Remote Control...........38Sounding the Panic Alarm................................39Removing a Headlamp...............................154Repairing Minor Paint Damage...............163Replacement PartsRecommendation........................................10Collision Repairs....................................................10Scheduled Maintenance and MechanicalRepairs.................................................................10Warranty on Replacement Parts....................10Replacing a Lost Key or RemoteControl............................................................39Reporting Safety Defects (CanadaOnly)...............................................................127Reporting Safety Defects (U.S.Only)...............................................................127Roadside Assistance....................................117Vehicles Sold in Canada: Getting RoadsideAssistance.........................................................118Vehicles Sold in Canada: RoadsideAssistance Program Coverage..................118Vehicles Sold in Canada: Using RoadsideAssistance.........................................................118Vehicles Sold in the United States: GettingRoadside Assistance......................................117Vehicles Sold in the United States: UsingRoadside Assistance......................................117Roadside Emergencies................................117Running-InSee: Breaking-In...................................................114Running Out of Fuel......................................78Filling a Portable Fuel Container....................79
S
Safety Precautions........................................76Satellite Radio...............................................216Satellite Radio Electronic Serial Number(ESN)..................................................................217Satellite Radio Reception Factors................216SiriusXM Satellite Radio Service...................216Troubleshooting...................................................217
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Index