AppLink issues
Possible solution(s)Possible cause(s)Issue
Unplug the USB cable fromthe phone, wait a moment,and plug the USB cableback in to the phone. After afew seconds, the app shouldappear in SYNC's MobileApps Menu. If not, "ForceClose" the application andrestart it.
The USB connection toSYNC may need to be reset.My iPhone phone isconnected, my app isrunning, I restarted the appbut I still cannot find it onSYNC.
Try increasing the Bluetoothvolume of the device byusing the device's volumecontrol buttons which aremost often found on theside of the device.
The bluetooth volume onthe phone may be low.I have an Android phone. Ifound and started my mediaapp on SYNC, but there is nosound or the sound is verylow.
Force close or uninstall theapps you do not want SYNCto find. If the app has a "FordSYNC" setting, disable thatsetting in the app's settingsmenu on the phone.
Some Android devices havea limited number ofbluetooth ports apps canuse to connect. If you havemore AppLink apps on yourphone than the number ofavailble Bluetooth ports, youwill not see all of your appslisted in SYNC's mobile appsmenu.
I can only see some of theAppLink apps running on myphone listed in SYNC'sMobile Apps Menu.
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
SYNC™ (If Equipped)
U
Under Hood Overview................................139USB Port..........................................................218Using Cruise Control.....................................95Switching Cruise Control Off...........................95Switching Cruise Control On............................95Using Snow Chains......................................185Using SYNC™ With Your MediaPlayer............................................................246Accessing Your Play Menu...............................251Connecting Your Digital Media Player to theUSB Port..........................................................246Media Menu Features......................................249Media Voice Commands................................248System Settings.................................................253What's Playing?.................................................248Using SYNC™ With Your Phone............224Accessing Features Through the PhoneMenu..................................................................228Accessing Your Phone Settings....................233Making a Call........................................................227Pairing Subsequent Cell Phones.................225Pairing Your Cell Phone for the First Time..............................................................................224Phone Options during an Active Call..........227Phone Voice Commands................................225Receiving Calls....................................................227System Settings.................................................234Text Messaging....................................................231Using Traction Control.................................92Switching the System Off ................................92System Indicator Lights andMessages............................................................92Using Voice Recognition.............................221Initiating a Voice Session.................................221System Interaction and Feedback..............222Utilizing the Mediation/ArbitrationProgram (Canada Only).........................125
V
Vehicle Care....................................................159General Information..........................................159Vehicle Certification Label........................198Vehicle Identification Number.................197Vehicle Storage.............................................164Battery....................................................................164
Body........................................................................164Brakes.....................................................................165Cooling system....................................................164Engine.....................................................................164Fuel system..........................................................164General...................................................................164Miscellaneous......................................................165Removing Vehicle From Storage..................165Tires.........................................................................165VentilationSee: Climate Control..........................................64VINSee: Vehicle Identification Number.............197Voice Control...................................................45
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Warning Lamps and Indicators.................52Airbag Warning Lamp.........................................53Anti-Lock Brake System WarningLamp....................................................................53Anti-Theft System...............................................53Battery......................................................................53Brake System Warning Lamp..........................53Check Fuel Cap.....................................................53Cruise Control Indicator.....................................53Direction Indicator................................................53Engine Coolant Temperature WarningLamp....................................................................53Engine Oil................................................................54Fasten Seatbelt Warning Lamp......................54Headlamp High Beam Indicator.....................54Low Fuel Level Warning Lamp........................54Low Tire Pressure Warning Lamp..................54Powertrain Malfunction/Electronic ThrottleControl.................................................................54Service Engine Soon...........................................54Tow Haul Indicator...............................................55Traction Control System...................................54Traction Control System Off............................55Washer Fluid Check.....................................150WashersSee: Cleaning the Exterior...............................159See: Wipers and Washers.................................46Waxing...............................................................161Wheel NutsSee: Changing a Road Wheel........................189
319
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing
Index