2018 FORD E-350 airbag off

Note operating instructions
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated Side airbag
Shield the eyes
Stability control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, (for example, your contact
information), to offer you products or
services that may interest you. Data may
be provided to our service providers such
as part suppliers that may help diagnose
malfunctions, and who are similarly
obligated to protect data. We retain this
7
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Introduction E270945 E139213 E231159 E231158 E270849 E270850 E167012 E138639 E270969

data only as long as necessary to perform
these functions or to comply with law. We
may provide information where required
in response to official requests to law
enforcement or other government
authorities or third parties acting with
lawful authority or court order, and such
information may be used in legal
proceedings. For U.S. only (if equipped), if
you choose to use connected apps and
services, such as SYNC Vehicle Health
Report or MyFord Mobile App, you consent
that certain diagnostic information may
also be accessed electronically by Ford
Motor Company and Ford authorized
service facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries. See SYNC™ (page 219).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road obstacle;
this data will assist in understanding
how a vehicle ’s systems performed.
The event data recorder is designed to
record data related to vehicle dynamics
and safety systems for a short period
of time, typically 30 seconds or less. The event data recorder in this vehicle
is designed to record such data as:
•
How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or
the brake pedal; and
• How fast the vehicle was traveling;
and
• Where the driver was positioning
the steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
Note: Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement, that
have such special equipment, can read
the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
8
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Introduction

or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 219).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions. See
SYNC™
(page 219). CALIFORNIA PROPOSITION 65 WARNINGS
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. Battery posts, terminals and related
accessories contain lead and lead
compounds, chemicals known to the
State of California to cause cancer and
reproductive harm. Batteries also contain
other chemicals known to the State of
California to cause cancer. Wash your
hands after handling. PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
9
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Introduction

We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
see the Warranty Guide that is provided
to you along with your Owner ’s Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
You risk death or serious injury to
yourself and others if you do not
follow the instruction highlighted by
the warning symbol. Failure to follow the
specific warnings and instructions could
result in personal injury. Never
place front seat mounted
rear-facing child or infant seats in
front of an active passenger airbag. 10
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Introduction

DRIVER AND PASSENGER
AIRBAGS (If Equipped)
WARNINGS
Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or
other injuries. Airbags can kill or injure a child in a
child restraint. Never place a
rear-facing child restraint in front of
an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
seat is installed all the way back. The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•
Driver and passenger airbag modules. · Crash sensors and monitoring
system with readiness indicator.
See Crash Sensors and Airbag
Indicator
(page 36). Passenger Airbag On and Off
Switch
(If Equipped) WARNING
Your vehicle may have an airbag
deactivation switch. Before driving,
always look at the switch to make
sure it is in the appropriate position. Failure
to put the switch in the proper position can
increase the risk of serious injury or death
in a crash. Note:
The passenger airbag on and off
switch may be on vehicles with no rear
seats.
Turning the Passenger Airbag Off WARNINGS
If the light does not illuminate when
the passenger airbag switch is off
and you switch the ignition on, have
the passenger airbag switch serviced
immediately by a qualified technician. To avoid switching on the airbag,
always remove the ignition key with
the switch in the off position.
NEVER use a rearward facing child
restraint on a seat protected by an
ACTIVE AIRBAG in front of it, DEATH
or SERIOUS INJURY to the CHILD can
occur. 31
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Supplementary Restraints SystemE151127 E67017

Type 1
Type 2
1. Insert the ignition key into the
passenger airbag on and off switch,
turn the switch to off and hold it in off
while removing the key.
2. When the ignition is turned on and the
passenger airbag switch is in the off
position, the off light illuminates briefly,
momentarily shuts off and then turns
back on. This indicates that the
passenger airbag is deactivated. Turning the Passenger Airbag Back On WARNINGS
The seatbelts for the driver and right
front passenger seating positions are
specifically designed to operate
together with the airbags in certain types
of crashes. When you switch off your
airbag, you not only lose the protection of
the airbag, you also may reduce the
effectiveness of your seatbelt system. If
the passenger does not meet the
requirements stated in the National
Highway Traffic Safety Administration or
Transport Canada deactivation criteria,
switching off the airbag can increase the
risk of serious injury or death in a crash. If your vehicle has rear seats, always
transport children who are 12 and
younger in the rear seat. Always use
seatbelts and child restraints properly. Do
not place a child in a rear facing infant seat
in the front seat unless your vehicle is
equipped with an airbag on and off switch
and the passenger airbag is turned off. This
is because the back of the infant seat is
too close to the inflating airbag and the
risk of a fatal injury to the infant when the
airbag inflates is substantial. If the passenger airbag off light is
illuminated when the passenger
airbag switch is on and the ignition
is on, have the passenger airbag switch
serviced immediately by a qualified
technician. The passenger airbag remains off until you
turn it back on.
32
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Supplementary Restraints SystemE224282 E224283

1. Insert the ignition key into the
passenger airbag on and off switch and
turn the switch to on.
2. The off light will briefly illuminate when
the ignition is turned on. This indicates
that the passenger airbag is
operational.
The passenger side airbag should always
be on (the airbag off light should not be
illuminated) unless the passenger is a
person who meets the requirements stated
either in Category 1, 2 or 3 of the National
Highway Traffic Safety
Administration/Transport Canada
deactivation criteria which follows.
The vast majority of drivers and passengers
are much safer with an airbag than
without. To do their job and reduce the risk
of life threatening injuries, airbags must
open with great force, and this force can
pose a potentially deadly risk in some
situations, particularly when a front seat
occupant is not properly buckled up. The
most effective way to reduce the risk of
unnecessary airbag injuries without
reducing the overall safety of the vehicle
is to make sure all occupants are properly
restrained in the vehicle, especially in the
front seat. This provides the protection of
seatbelts and permits the airbags to
provide the additional protection they were
designed to provide. If you choose to
deactivate your airbag, you are losing the very significant risk reducing benefits of
the airbag and you are also reducing the
effectiveness of the seatbelts, because
seatbelts in modern vehicles are designed
to work as a safety system with the
airbags.
National Highway Traffic Safety
Administration Deactivation Criteria
(Excluding Canada)
WARNING
This vehicle has special energy
management seatbelts for the driver
and right front passenger. These
particular seatbelts are specifically
designed to work with airbags to help
reduce the risk of injury in a crash. The
energy management seatbelt gives or
releases additional seatbelt webbing in
some accidents to reduce the
concentration of force on an occupant's
chest and to reduce the risk of certain bone
fractures and injuries to underlying organs.
In a crash, if the airbag is off, this energy
management seatbelt might permit the
passenger wearing the seatbelt to move
forward enough to have a serious or fatal
injury. The more severe the crash, and the
heavier the occupant, the greater the risk.
Make sure the airbag is on for any
passenger who does not qualify under the
National Highway Traffic Safety
Administration deactivation criteria. 1.
Infant. An infant (less than 1 year old)
must ride in the front seat because:
33
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Supplementary Restraints SystemE190814

•
The vehicle has no rear seat.
• The vehicle has a rear seat too small
to accommodate a rear-facing infant
seat.
• The infant has a medical condition
which, according to the infant's
physician, makes it necessary for the
infant to ride in the front so that the
driver can constantly monitor the
child's condition.
2. Child age 1 to 12. A child age 1 to 12 must
ride in the front seat because:
• The vehicle has no rear seat.
• Although children ages 1 to 12 ride in
the rear seat(s) whenever possible,
children ages 1 to 12 sometimes must
ride in the front because no space is
available in the rear seat(s) of the
vehicle.
• The child has a medical condition
which, according to the child's
physician, makes it necessary for the
child to ride in the front seat so that the
driver can constantly monitor the
child's condition.
3. Medical condition. A passenger has a
medical condition which, according to his
or her physician:
• Causes the passenger airbag to pose
a special risk for the passenger.
• Makes the potential harm from the
passenger airbag in a crash greater
than the potential harm from turning
off the airbag and allowing the
passenger, even if belted, to hit the
dashboard or windshield in a crash. Transport Canada Deactivation Criteria
(Canada Only) WARNING
This vehicle has special energy
management seatbelts for the driver
and right front passenger. These
particular seatbelts are specifically
designed to work with airbags to help
reduce the risk of injury in a crash. The
energy management seatbelt gives or
releases additional seatbelt webbing in
some accidents to reduce the
concentration of force on an occupant's
chest and to reduce the risk of certain bone
fractures and injuries to underlying organs.
In a crash, if the airbag is off, this energy
management seatbelt might permit the
passenger wearing the seatbelt to move
forward enough to have a serious or fatal
injury. The more severe the crash, and the
heavier the occupant, the greater the risk.
Make sure the airbag is on for any
passenger who does not qualify under the
National Highway Traffic Safety
Administration deactivation criteria. 1.
Infant: An infant (less than 1 year old)
must ride in the front seat because:
• My vehicle has no rear seat.
• The rear seat in my vehicle cannot
accommodate a rear-facing infant
seat.
• The infant has a medical condition
which, according to the infant's
physician, makes it necessary for the
infant to ride in the front seat so that
the driver can monitor the infant's
condition.
2. Child age 12 or under: A child age 12 or
under must ride in the front seat because:
34
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Supplementary Restraints System