2018 FORD E-350 airbag off

•
My vehicle has no rear seat.
• Although children age 12 and under ride
in the rear seat whenever possible,
children age 12 and under have no
option but to sometimes ride in the
front seat because rear seat space is
insufficient.
• The child has a medical condition that,
according to the child's physician,
makes it necessary for the child to ride
in the front seat so that the driver can
monitor the child's condition.
3. Medical condition: A passenger has a
medical condition that, according to his or
her physician:
• Poses a special risk for the passenger
if the airbag deploys.
• Makes the potential harm from the
passenger airbag deployment greater
than the potential harm from turning
off the airbag and experiencing a crash
without the protection offered by the
airbag.
Proper Driver and Front Passenger
Seating Adjustment WARNING
National Highway Traffic Safety
Administration (NHTSA)
recommends a minimum distance
of at least
10 in (25 cm) between an
occupant’ s chest and the driver airbag
module. To properly position yourself away from
the airbag:
•
Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position. After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. Properly seated occupants sit
upright, lean against the seat back, and
center themselves on the seat cushion,
with their feet comfortably extended on
the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies
down, turns sideways, sits forward, leans
forward or sideways, or puts one or both
feet up, the chance of injury during a crash
is greatly increased.
Children and Airbags
WARNING
Airbags can kill or injure a child in a
child restraint. Never place a
rear-facing child restraint in front of
an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
seat is installed all the way back. Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
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Airbag Warning Lamp
If it does not illuminate when you
switch the ignition on, continues
to flash or remains on when the
engine is running, this indicates a
malfunction. Have your vehicle checked
as soon as possible.
Anti-Lock Brake System Warning
Lamp If it illuminates when you are
driving, this indicates a
malfunction. Your vehicle
continues to have normal braking without
the anti-lock brake system function. Have
your vehicle checked as soon as possible.
Anti-Theft System Flashes when the SecuriLock
Passive Anti-theft System
activates.
Battery If it illuminates while driving, it
indicates a malfunction. Switch
off all unnecessary electrical
equipment and have an authorized dealer
check the system immediately.
Brake System Warning Lamp WARNING
Driving your vehicle with the warning
lamp on is dangerous. A significant
decrease in braking performance
may occur. It may take you longer to stop
your vehicle. Have your vehicle checked as
soon as possible. Driving extended
distances with the parking brake engaged
can cause brake failure and the risk of
personal injury. It illuminates when you engage
the parking brake and the
ignition is on.
If it illuminates when your vehicle is
moving, make sure the parking brake is
disengaged. If the parking brake is
disengaged, this indicates low brake fluid
level or a brake system fault. Have your
vehicle checked as soon as possible.
Check Fuel Cap Displays when you do not
properly install the fuel cap.
Continued driving with this light
on may cause the service engine soon
warning light to come on.
Cruise Control Indicator (If Equipped) It illuminates when you switch
the system on.
See
Using Cruise Control
(page 95).
Direction Indicator Illuminates when you switch on
the left or right direction
indicator or the hazard warning
flasher. If the indicators stay on or flash
faster, check for a burned out bulb.
Engine Coolant Temperature
Warning Lamp If it illuminates when your vehicle
is moving, this indicates that the
engine is overheating. Stop your
vehicle as soon as it is safe to do so and
switch the engine off. Have your vehicle
checked as soon as possible.
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SITTING IN THE CORRECT
POSITION
WARNINGS
Sitting improperly, out of position or
with the seatback reclined too far
can take weight off the seat cushion
and affect the decision of the passenger
sensing system, resulting in serious injury
or death in the event of a crash. Always sit
upright against your seat back, with your
feet on the floor. Do not recline the seatback as this
can cause the occupant to slide
under the safety belt, resulting in
serious injury in the event of a crash. Do not place objects higher than the
seatback to reduce the risk of serious
injury in the event of a crash or during
heavy braking. When you use them properly, the seat,
head restraint, safety belt and airbags will
provide optimum protection in the event
of a crash. We recommend that you follow these
guidelines:
•
Sit in an upright position with the base
of your spine as far back as possible.
• Do not recline the seatback more than
30 degrees.
• Adjust the head restraint so that the
top of it is level with the top of your
head and as far forward as possible.
Make sure that you remain
comfortable.
• Keep sufficient distance between
yourself and the steering wheel. We
recommend a minimum of 10 in
(25 cm) between your breastbone and
the airbag cover.
• Hold the steering wheel with your arms
slightly bent.
• Bend your legs slightly so that you can
press the pedals fully.
• Position the shoulder strap of the
safety belt over the center of your
shoulder and position the lap strap
tightly across your hips.
Make sure that your driving position is
comfortable and that you can maintain full
control of your vehicle.
HEAD RESTRAINTS 68
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To clean the windshield and wiper blades:
•
Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle's seatbelts, as
these actions may weaken the belt
webbing. On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
crash. For fabric, carpets, cloth seats and seats
equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
system. Note:
Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
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SYNC™ APPLICATIONS AND
SERVICES (If Equipped)
In order for the following features to work,
your cell phone must be compatible with
SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
• SYNC Services *
: Provides access to
traffic, directions and information such
as travel, horoscopes, stock prices and
more.
• 911 Assist: Can alert 911 in the event of
an emergency.
• Vehicle Health Report *
: Provides a
diagnostic and maintenance report
card of your vehicle.
* This is an optional feature and available
in the United States only.
911 Assist
(If Equipped) WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. WARNINGS
Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 30). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 117).
Important information about the fuel pump
shut-off is in this chapter.
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(If Equipped)

Switching 911 Assist On or Off
Press the phone button to enter the phone menu and scroll to:
Action and Description
Message
Press the OK button to confirm and enter the 911 Assist menu.
911 Assist
Press the OK button when the desired option appears in the
radio display.
On
Off
Off selections include: Action and Description
Message
Provides a display and voice reminder at phone connection
at vehicle start.
Off with reminder:
Provides a display reminder only without a voice reminder at
phone connection.
Off without reminder:
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
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If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on. Vehicle Health Report (If
Equipped, United States Only) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation before use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
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Changing a Fuse............................................137
Fuses........................................................................\
137
Changing a Road Wheel............................189 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 189
Tire Change Procedure.................................... 190
Changing the 12V Battery...........................151 Dual Batteries....................................................... 152
Reconnecting the Battery................................. 151
Changing the Engine Air Filter.................158
Changing the Wiper Blades
......................152
Checking the Wiper Blades.......................152
Child Restraint and Seatbelt Maintenance.................................................28
Child Restraint Positioning
..........................22
Child Safety.......................................................15
General Information............................................. 15
Cleaning Products
........................................159
Materials................................................................ 159
Cleaning the Engine......................................161
Cleaning the Exterior...................................159 Cleaning the Headlamps................................ 160
Exterior Chrome Parts...................................... 160
Exterior Plastic Parts......................................... 160
Stripes or Graphics............................................ 160
Underbody............................................................ 160
Under Hood.......................................................... 160
Cleaning the Instrument Panel and Instrument Cluster Lens
..........................162
Cleaning the Interior....................................162
Cleaning the Wheels
...................................163
Cleaning the Windows and Wiper Blades.............................................................161
Climate Control
..............................................64
Coolant Check See: Engine Coolant Check............................. 142
Crash Sensors and Airbag Indicator........36
Cruise Control
..................................................45
Principle of Operation........................................ 95
Cruise control See: Using Cruise Control................................. 95
Customer Assistance..................................122
D
Data Recording
..................................................7
Event Data Recording........................................... 8
Service Data Recording......................................... 7Daytime Running Lamps............................48
Digital Radio
...................................................213
HD Radio Reception and Station
Troubleshooting............................................. 214
Direction Indicators.......................................48
Doors and Locks.............................................40
Driver and Passenger Airbags.....................31 Children and Airbags........................................... 35
Passenger Airbag On and Off Switch ...........31
Proper Driver and Front Passenger Seating Adjustment........................................................ 35
Driving Aids
......................................................96
Driving Hints....................................................114
Driving Through Water
.................................115
DRL See: Daytime Running Lamps......................... 48
E
Economical Driving.......................................114
Electromagnetic Compatibility
..............288
Emission Law...................................................82
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........83
Tampering With a Noise Control System................................................................ 82
End User License Agreement.................290 SYNC End User License Agreement
(EULA)............................................................. 290
Engine Block Heater......................................75 Using the Engine Block Heater........................ 75
Engine Coolant Check
.................................142
Adding Coolant.................................................... 143
Coolant Change.................................................. 145
Engine Coolant Temperature Management
................................................... 146
Fail-Safe Cooling................................................ 145
Recycled Coolant............................................... 144
Severe Climates.................................................. 144
Engine Emission Control.............................82
Engine Immobilizer See: Passive Anti-Theft System..................... 43
Engine Oil Check............................................141 Adding Engine Oil................................................ 141
Engine Oil Dipstick
........................................141
Engine Specifications - 6.2L.....................194 Drivebelt Routing................................................ 194
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Index