2018 FORD E-350 fuel

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
117
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Roadside Emergencies

Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle.
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference.
In Canada, this card is found in the
Warranty Guide in the glove compartment
of your vehicle.
Vehicles Sold in Canada: Roadside
Assistance Program Coverage
The service is available 24 hours a day,
seven days a week.
Canadian roadside coverage and benefits
may differ from the U.S. coverage.
If you require more information, please
refer to the coverage section of your
warranty guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
HAZARD FLASHERS
Note:
If used when the vehicle is not
running, the battery loses charge. As a result,
there may be insufficient power to restart
your vehicle. The hazard flasher control is on the
steering column. Use it when your vehicle
is creating a safety hazard for other
motorists.
•
Press the flasher control and all front
and rear direction indicators flash.
• Press the flasher control again to
switch them off.
FUEL SHUTOFF WARNING
If your vehicle has been involved in a
crash, have the fuel system checked.
Failure to follow this instruction
could result in fire, personal injury or death. Note:
When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
118
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Roadside EmergenciesE161463

Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the vehicle.
2. Switch on the vehicle.
3. Repeat steps 1 and 2 to re-enable the
fuel pump.
JUMP STARTING THE VEHICLE WARNINGS
Batteries normally produce explosive
gases which can cause personal
injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation. Keep batteries out of reach of
children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush
immediately with water for a minimum of
15 minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately. Use only adequately sized cables
with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your
automatic transmission vehicle.
Note:
Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
Note: Use only a 12-volt supply to start your
vehicle. Note:
Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch.
Connecting the Jumper Cables WARNINGS
Do not attach the cables to fuel lines,
engine rocker covers, the intake
manifold or electrical components
as grounding points. Stay clear of moving
parts. To avoid reverse polarity
connections, make sure that you correctly
identify the positive (+) and negative (-)
terminals on both the disabled and booster
vehicles before connecting the cables. Do not attach the end of the positive
cable to the studs or L-shaped eyelet
located above the positive (+)
terminal of your vehicle ’s battery. High
current may flow through and cause
damage to the fuses. Do not connect the end of the
second cable to the negative (-)
terminal of the battery to be jumped.
A spark may cause an explosion of the
gases that surround the battery. Note:
In the illustration, the bottom vehicle
represents the booster vehicle.
119
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Roadside Emergencies

1.
Connect the positive (+) jumper cable
to the positive (+) terminal of the
discharged battery.
2. Connect the other end of the positive (+) cable to the positive (+) terminal
of the booster vehicle battery.
3. Connect the negative (-) cable to the negative (-) terminal of the booster
vehicle battery.
4. Make the final connection of the negative (-) cable to an exposed metal
part of the stalled vehicle's engine,
away from the battery and the fuel
injection system, or connect the
negative (-) cable to a ground
connection point if available. Jump Starting
1.
Start the engine of the booster vehicle
and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
RPM, as shown in your tachometer.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both vehicle engines for an
additional three minutes before
disconnecting the jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected. 1. Remove the negative (-) jumper cable
from the disabled vehicle.
120
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Roadside Emergencies4
2
1
3
E142664 4
1
3
2
E142665

UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
125
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Customer Assistance

FUSE SPECIFICATION CHART
Power Distribution Box
WARNINGS
Always disconnect the battery before
servicing high current fuses.
To reduce risk of electrical shock,
always replace the cover to the
power distribution box before
reconnecting the battery or refilling fluid
reservoirs. Note:
If your vehicle is equipped with dual
batteries, disconnecting the primary
under-hood battery does not remove power
from all circuits.
The power distribution box is in the engine
compartment. It has high-current fuses
that protect your vehicle's main electrical
systems from overloads.
If the battery has been disconnected and
reconnected, you will need to reset some
features. See Changing the 12V Battery
(page 151). Protected Components
Fuse Rating
Fuse or Relay
Number
Powertrain control module relay.
—
1
Starter solenoid relay.
—
2
Wiper relay.
—
3
Trailer tow battery charge relay.
—
4
Fuel pump relay.
—
5
Trailer tow park lamp relay.
—
6
129
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing FusesE194305

Protected Components
Fuse Rating
Fuse or Relay
Number
Auxiliary switch #4 relay.
—
7
Auxiliary switch #3 relay.
—
8
Modified vehicle and stripped chassis run/
start relay.
—
9
Cooling fan relay (6.2L engine).
—
10
Cooling fan (6.2L engine).
50A 1
11
Modified vehicle and stripped chassis run/
start.
40A 2
12
Starter solenoid relay.
30A 2
13
Run/start relay.
40A 2
14
Modified vehicle and stripped chassis
battery.
40A 2
15
Auxiliary air conditioning blower.
50A 2
16
Trailer tow battery charge.
50A 2
17
Trailer tow park feed.
Electric trailer brake.
30A 2
18
Trailer brake controller.
Auxiliary switch #1.
30A 2
19
Auxiliary switch #2.
30A 2
20
Fuel pump (6.2L).
20A 2
21
Not used.
—
22
Air conditioning clutch relay.
—
23
Horn relay (stripped chassis).
—
24
Run/start relay.
—
25
Not used.
—
26
Not used.
—
27
130
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Fuses

Protected Components
Fuse Rating
Fuse or Relay
Number
Back-up lamp.
20A 3
28
Air conditioning clutch.
10A 3
29
Brake on/off switch.
10A 3
30
Cluster battery (stripped chassis).
10A 3
31
Blower motor.
50A 2
32
Anti-lock brake system pump.
40A 2
33
Stripped chassis horn.
20A 2
34
Powertrain control module relay.
40A 2
35
Ignition switch (stripped chassis).
20A 2
36
Trailer tow left-hand side stop lamp and
direction indicator lamp relay.
—
37
Trailer tow right-hand side stop lamp and
direction indicator lamp relay.
—
38
Back-up lamp relay.
—
39
Blower motor relay.
—
40
Not used.
—
41
Diagnostic connector (stripped chassis).
15A 3
42
Fuel pump (6.8L).
20A 3
43
Auxiliary switch #3.
10A 3
44
Auxiliary switch #4.
15A 3
45
Powertrain control module keep alive
memory power.
10A 3
46
Canister vent control valve.
Powertrain control module relay coil.
Anti-lock brake system relay coil.
40A 2
47
131
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201712, Second Printing Fuses