A
A/C
See: Climate Control......................................... 106
About This Manual...........................................7
ABS See: Brakes............................................................ 153
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 154
Accessories......................................................411 Exterior style.......................................................... 411
Interior style........................................................... 411
Lifestyle................................................................... 411
Peace of mind....................................................... 411
Accessories See: Replacement Parts
Recommendation............................................ 12
Active Park Assist..........................................161 Automatic Steering into Parking
Space................................................................. 163
Deactivating the Park Assist Feature..........163
Troubleshooting the System.......................... 164
Using Active Park Assist................................... 162
Adjusting the Headlamps.........................225 Horizontal Aim Adjustment........................... 226
Vertical Aim Adjustment................................. 225
Adjusting the Steering Wheel...................68
Airbag Disposal
..............................................46
Air Conditioning See: Climate Control......................................... 106
Air Filter See: Changing the Engine Air Filter.............232
Alarm See: Anti-Theft Alarm......................................... 67
Ambient Lighting
............................................78
Anti-Theft Alarm............................................67
Arming the Alarm................................................. 67
Disarming the Alarm........................................... 67
Appendices....................................................433
Apps.................................................................380 ........................................................................\
.......... 380
SiriusXM Traffic and Travel Link................... 382
At a Glance........................................................16
Audible Warnings and Indicators............90 Automatic Transmission Warning
Chime................................................................... 91
Engine On Warning Chime............................... 90Headlamps On Warning Chime.......................
91
Key in Ignition Warning Chime........................ 90
Keyless Warning Alert ....................................... 90
Parking Brake On Warning Chime................... 91
Audio Control..................................................68 Seek, Next or Previous....................................... 69
Audio System.................................................277 General Information.......................................... 277
Audio Unit - Vehicles With: AM/FM/CD/ Satellite Radio...........................................282
Menu Structure.................................................. 284
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Touchscreen Display
.................280
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................278
Audio Unit - Vehicles With: Sony Audio System..........................................................287
Autolamps.........................................................75 Windshield Wiper Activated
Headlamps......................................................... 75
Automatic Climate Control
......................106
Smart Zone........................................................... 107
Automatic Engine Shutdown...................129
Automatic Transmission...........................150 Brake-Shift Interlock Override........................ 151
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 152
Understanding the Shift Positions of your Automatic Transmission............................ 150
Automatic Transmission Fluid Check
............................................................220
Autowipers.........................................................71 Autowipers Settings............................................ 72
Auxiliary Power Points
................................122
110 Volt AC Power Point.................................... 122
12 Volt DC Power Point...................................... 122
Locations................................................................ 122
B
Battery See: Changing the 12V Battery...................... 222
Blind Spot Information System...............170 Switching the System Off and On.................171
System Errors......................................................... 171
Using the Blind Spot Information System............................................................... 170
463
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Index
BLIS
See: Blind Spot Information System...........170
Body Styling Kits..........................................243
Bonnet Lock See: Opening and Closing the Hood............212
Booster Seats..................................................25 Types of Booster Seats...................................... 26
Brake Fluid Check
.........................................221
Brakes...............................................................153
General Information.......................................... 153
Breaking-In......................................................183
Bulb Specification Chart............................231
C
Cabin Air Filter...............................................109
California Proposition 65..............................11
Capacities and Specifications
................274
Specifications...................................................... 274
Car Wash See: Cleaning the Exterior.............................. 235
Catalytic Converter......................................144 On-Board Diagnostics (OBD-II).................... 145
Readiness for Inspection and Maintenance (I/M) Testing................................................... 145
Center Console
..............................................124
Changing a Bulb...........................................226
Replacing Fog, Park and Direction Indicator
Bulbs.................................................................. 228
Replacing Headlamp Bulbs........................... 226
Replacing License Plate Lamp Bulb..........230
Replacing Reverse Lamp and Tail Lamp Bulbs.................................................................. 229
Replacing Tail, Brake and Direction Indicator Bulbs............................................... 228
Replacing the Center High Mounted Brake Lamp Bulbs..................................................... 230
Changing a Fuse...........................................210 Fuses....................................................................... 210
Changing the 12V Battery..........................222
Changing the Engine Air Filter.................232 Air Cleaner Assembly Components............232
Installing the Engine Air Filter
Element............................................................ 233
Removing the Engine Air Filter Element............................................................ 233Changing the Wiper Blades.....................223
Changing the Rear Window Wiper
Blade
.................................................................. 224
Changing the Windshield Wiper Blades................................................................ 224
Service Position.................................................. 223
Checking MyKey System Status...............55 MyKey Distance.................................................... 55
Number of Admin Keys...................................... 55
Number of MyKeys.............................................. 55
Checking the Wiper Blades......................223
Child Restraint and Seatbelt Maintenance.................................................35
Child Restraint Positioning
..........................27
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks.........................................28 Left-Hand Side...................................................... 29
Right-Hand Side................................................... 29
Cleaning Leather Seats
.............................240
Cleaning Products.......................................235
Materials................................................................ 235
Cleaning the Engine
....................................237
Cleaning the Exterior..................................235
Body Paintwork Preservation........................ 236
Cleaning Stripes or Graphics......................... 236
Cleaning the Chrome Trim............................. 236
Cleaning the Headlamps................................ 236
Cleaning the Rear Window............................ 236
Cleaning the Instrument Panel and Instrument Cluster Lens.........................239
Cleaning the Interior...................................238 Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats............................................... 238
Instrument Cluster Screens, LCD Screens and Radio Screens....................................... 239
Leather Interior................................................... 238
Rear Windows..................................................... 239
Seatbelts............................................................... 238
Storage Compartments, Cup Holders and Ashtrays............................................................ 239
Suede Micro Fiber Fabric................................ 238
Cleaning the Wheels
..................................240
Cleaning the Windows and Wiper Blades............................................................237
Clearing All MyKeys.......................................53
Climate Control
............................................106
464
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Index
Event Data Recording
See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors...............................................80
Blind Spot Information System...................... 82
Fold-Away Exterior Mirrors................................ 81
Heated Exterior Mirrors....................................... 81
Integrated Blind Spot Mirrors........................... 81
Power Exterior Mirrors........................................ 80
Puddle Lamps........................................................ 81
Signal Indicator Mirrors....................................... 81
F
Fastening the Seatbelts
................................31
Seatbelt Locking Modes.................................... 32
Using Seatbelts During Pregnancy.................31
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................244
Floor Mats
.......................................................184
Fog Lamps - Front See: Front Fog Lamps......................................... 77
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect....................................................413 Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 414
Ford Protect Extended Service Plans (U.S. Only)................................................................... 413
Front Fog Lamps.............................................77
Front Parking Aid..........................................160 Obstacle Distance Indicator............................ 161
Front Passenger Sensing System............40
Fuel and Refueling.......................................136
Fuel Consumption
.........................................141
Fuel Economy....................................................... 141
Fuel Filler Funnel Location........................137
Fuel Filter
..........................................................221
Fuel Quality.....................................................136 Choosing the Right Fuel................................... 136
Fuel Shutoff....................................................187
Fuses.................................................................201
Fuse Specification Chart...........................201 Luggage Compartment Fuse Panel............207
Passenger Compartment Fuse
Panel................................................................. 204
Power Distribution Box..................................... 201
Pre-Fuse Box........................................................ 201G
Garage Door Opener
See: Universal Garage Door Opener............118
Gauges...............................................................85 Left Information Display.................................... 85
Right Information Display................................. 86
Gearbox See: Transmission.............................................. 150
General Information on Radio Frequencies...................................................47
Intelligent Access.................................................. 47
General Maintenance Information........415 Multi-point Inspection....................................... 417
Owner Checks and Services.......................... 416
Protecting Your Investment............................ 415
Why Maintain Your Vehicle?.......................... 415
Why Maintain Your Vehicle at Your Dealership?...................................................... 415
Getting Assistance Outside the U.S. and Canada..........................................................197
Getting the Services You Need...............194 Away From Home.............................................. 194
Global Opening
..............................................80
Opening the Windows....................................... 80
H
Handbrake See: Parking Brake............................................. 154
Hazard Flashers.............................................187
Headlamp Adjusting See: Adjusting the Headlamps..................... 225
Headlamp Exit Delay....................................76
Headlamp Removal See: Removing a Headlamp.......................... 226
Headrest See: Head Restraints........................................... 111
Head Restraints
...............................................111
Adjusting the Head Restraint.......................... 112
Heated Seats
...................................................117
Heated Windows and Mirrors..................108 Heated Exterior Mirrors.................................... 109
Heated Rear Window....................................... 109
Heating See: Climate Control......................................... 106
466
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L
Liftgate...............................................................62
Lighting Control...............................................74
Headlamp Flasher................................................ 75
Headlamp High Beam........................................ 74
Lighting...............................................................74 General Information............................................ 74
Load Carrying
..................................................175
Load Limit........................................................176 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 180
Vehicle Loading - with and without a Trailer.................................................................. 176
Load Retaining Fixtures
..............................176
Luggage Anchor Points..................................... 176
Locking and Unlocking
.................................57
Activating Intelligent Access........................... 58
Autolock.................................................................. 60
Battery Saver.......................................................... 61
Illuminated Entry................................................. 60
Illuminated Exit..................................................... 60
Mechanical Key..................................................... 58
Opening a Rear Door from Inside.................. 58
Power Door Locks................................................. 57
Remote Control..................................................... 57
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 59
Smart Unlocks For Intelligent Access Keys ........................................................................\
........ 59
Luggage Covers..............................................175 Removing the Shade......................................... 175
M
Maintenance...................................................212 General Information........................................... 212
Manual Liftgate
...............................................62
Closing the Liftgate............................................. 62
Opening the Liftgate........................................... 62
Manual Seats
..................................................113
Moving the Seat Backward and
Forward.............................................................. 113
Recline Adjustment............................................ 114
Message Center See: Information Displays................................. 92Mirrors
See: Heated Windows and Mirrors..............108
See: Windows and Mirrors................................ 79
Mobile Communications Equipment.......13
Motorcraft Parts............................................271
MyKey Troubleshooting...............................55
MyKey ™
.............................................................52
Principle of Operation......................................... 52
N
Navigation
......................................................368
cityseeker.............................................................. 375
Destination Mode.............................................. 370
Map Mode............................................................ 369
Navigation Map Updates................................ 376
Navigation Menu................................................ 373
SiriusXM Traffic and Travel Link................... 376
SYNC AppLink..................................................... 375
Waypoints............................................................. 374
Normal Scheduled Maintenance...........418 Intelligent Oil-Life Monitor™......................... 418
Normal Maintenance Intervals..................... 419
O
Oil Change Indicator Reset.......................216 Resetting the Oil Life Monitoring
System............................................................... 216
Oil Check See: Engine Oil Check....................................... 215
Opening and Closing the Hood...............212 Closing the Hood ................................................. 213
Opening the Hood.............................................. 212
Ordering Additional Owner's Literature......................................................198
Obtaining a French Owner ’s Manual..........199
Overhead Console........................................124
P
Parking Aids....................................................159 Principle of Operation....................................... 159
Parking Brake
.................................................154
Passive Anti-Theft System........................66 SecuriLock®........................................................... 66
PATS See: Passive Anti-Theft System.................... 66
468
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Index
Perchlorate.........................................................11
Personal Safety System
™..........................37
How Does the Personal Safety System
Work?................................................................... 37
Phone...............................................................363 During a Phone Call.......................................... 366
Making Calls........................................................ 365
Pairing Your Cell Phone for the First Time................................................................... 363
Phone Menu........................................................ 364
Receiving Calls................................................... 366
Smartphone Connectivity.............................. 367
Text Messaging................................................... 367
Post-Crash Alert System...........................192
Power Door Locks See: Locking and Unlocking.............................. 57
Power Liftgate
.................................................63
Obstacle Detection............................................. 65
Opening and Closing the Liftgate.................. 63
Setting the Liftgate Open Height.................. 64
Stopping the Liftgate Movement.................. 64
Power Seats
.....................................................114
Power Lumbar...................................................... 116
Power Steering Fluid Check......................221
Power Windows
..............................................79
Accessory Delay................................................... 80
Bounce-Back......................................................... 79
One-Touch Down................................................. 79
One-Touch Up....................................................... 79
Window Lock......................................................... 79
Protecting the Environment........................15
R
Rear Parking Aid
............................................159
Obstacle Distance Indicator.......................... 160
Rear Seat Armrest
.........................................117
Rear Seats........................................................116 Folding the Seat Backrest ............................... 116
Unfolding the Seat Backrest........................... 116
Rear Under Floor Storage..........................175
Rear View Camera.......................................165 Using the Rear View Camera System.........165
Rear View Camera See: Rear View Camera.................................... 165
Rear Window Wiper and Washers...........72 Rear Window Washer......................................... 73Refueling..........................................................138
Capless System................................................... 139
Remote Control...............................................47 Car Finder................................................................ 49
Integrated Keyhead Transmitters .................. 47
Intelligent Access Key........................................ 48
Remote Start......................................................... 50
Replacing the Battery......................................... 48
Sounding a Panic Alarm.................................... 50
Remote Start.................................................109 Automatic Settings........................................... 109
Heated and Cooled Devices............................ 110
Last Settings......................................................... 110
Removing a Headlamp..............................226
Repairing Minor Paint Damage..............240
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control..............................................................51
Reporting Safety Defects (Canada Only)
..............................................................199
Reporting Safety Defects (U.S. Only)
..............................................................199
Roadside Assistance..................................186 Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 187
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 187
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 187
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 186
Vehicles Sold in the United States: Using Roadside Assistance.................................... 186
Roadside Emergencies
..............................186
Running-In See: Breaking-In.................................................. 183
Running Out of Fuel.....................................137 Adding Fuel From a Portable Fuel
Container.......................................................... 138
Filling a Portable Fuel Container................... 137
469
C-MAX / C-MAX Hybrid (CCG) Canada/United States of America, enUSA, Edition date: 201707, Second Printing Index