Dear Customer,
We would like to congratulate and thank you for choosing a Fiat Ducato.
We have written this handbook to help you get to know all the features of your vehicle and use it in the best possible way.
Here you will find information, advice and important warnings regarding vehicle use and how to achieve the best performance from the
technical features of your Fiat Ducato.
You are advised to read it right through before taking to the road for the first time, to become familiar with the controls and above all
with those concerning brakes, steering and transmission; at the same time, you can understand the vehicle behaviour on different road
surfaces.
This document also provides a description of special features and tips, as well as essential information for the safe driving, care and
servicing of your Fiat Ducato over time.
After reading it, you are advised to keep the handbook inside the vehicle, for an easy reference and for making sure it remains on
board the vehicle should it be sold.
In the attached Warranty Booklet you will also find a description of the Services that Fiat offers to its customers, the Warranty
Certificate and the detail of the terms and conditions for maintaining its validity.
We are sure that these will help you to get in touch with and appreciate your new vehicle and the service provided by the people at
Fiat.
Enjoy reading. Happy motoring!
IMPORTANT
This Owner Handbook describes all Fiat Ducato versions. As a consequence, you should only consider the information
related to the trim level, engine and version that you have purchased. All data contained in this publication are purely
indicative. FCA Italy S.p.A. can modify the specifications of the vehicle model described in this publication at any time, for
technical or marketing purposes. For further information, contact a Fiat Dealership.
KNOWING YOUR VEHICLE
KNOWING THE INSTRUMENT PANEL
SAFETY
STARTING AND DRIVING
IN AN EMERGENCY
SERVICING AND CARE
TECHNICAL DATA
MULTIMEDIA
INDEX
5
turn the key in the pawl starter in the
ON position (no need to start the
engine);
wait for the warning on the
instrument panel to switch off before
moving the vehicle, the warning light
may stay on for a few seconds to half a
minute. In case of motor start-up and
movement of the vehicle, the warning
light will remain on for a longer period of
time, but there are no problems on the
engine functionality;
if topping up is done with the UREA
tank empty, you have to wait two
minutes before starting the vehicle;
NOTE The driving conditions (altitude,
vehicle speed, load, etc.) determine the
quantity of UREA used by the vehicle.
In order to use the additive for Diesel
Emissions (UREA) correctly, see "Fluids
and lubricants" in the "Technical data".
132)
IMPORTANT
Exceeding the maximum filling level
of the tank UREA, it can cause damage
to the tank and spilling UREA. Please
avoid topping up after filling the tank.
DO NOT EXCEED THE MAXIMUM
LEVEL. The UREA freezes at under -11
° C. Although the system is designed
to operate below the freezing point
of the UREA, it is advisable not to fill the
tank beyond the maximum level
because if the UREA freezes the
system can be damaged.
If the UREA is spilled on painted
surfaces or aluminium, immediately
clean the area with water and use
absorbent material to collect the fluid
that has been spilled on the ground.
Do not try to start the engine if
UREA was accidentally added to the
Diesel fuel tank, this can result in
serious engine damage, contact
Dealership.
Use AdBlue only according to DIN
70 070 and ISO 22241-1. Other fluids
may cause damage to the system: also
exhaust emissions would no longer
comply with the law. The distribution
companies are responsible for the
compliance of their product. Observe
the precautions of storage and
servicing, in order to preserve the initial
qualities. The manufacturer of the
vehicle does not recognise any
guarantee in case of malfunctions and
damage caused to the vehicle due
to the use of urea (AdBlue) not in
accordance with regulations.
Any introduction of diesel fuel inside
the tank AdBlue, causes irreversible
damage to the pumping unit circuit
AdBlue.
Do not add additives to AdBlue. Do
not dilute AdBlue with tap water as
this may damage the system of
purification of exhaust gases.
In case of damage to the sewage
system of exhaust gas resulting from
the use of additives / tap water, the
introduction of diesel fuel, or at least by
not fulfilling the requirements, the
warranty expires.
AdBlue tank topping (UREA) in cold
environments
Since AdBlue (UREA) starts to freeze
around the -11 °C, the vehicle is
equipped with an automatic system of
heating UREA that allows the system to
function properly at temperatures
below -11 °C.
If the vehicle remains idle for a long
period at temperatures below the -11
°C, the UREA in the tank might freeze.
If the tank UREA was filled beyond
the maximum level and freezes, it can
be damaged; for this reason it is
advisable not to exceed the maximum
level of the tank.
Pay extra attention to avoid exceeding
the maximum level when you use
portable containers for topping up.
135
LOADING ADVICE
The Fiat Ducato version used by you
has been designed and type approved
on the basis of certain maximum
weights (see "Weights" table in the
"Technical Data" chapter): kerb weight,
payload, total weight, maximum weight
on front axle, maximum weight on
rear axle, towable weight.
IMPORTANT The maximum permitted
load on the floor fastenings is 500
kg; the maximum permitted load on the
side panel is 150 kg.
IMPORTANT For versions with right and
left side flaps, it is advisable to
reposition the release lever in the closed
position before lowering the sides.
134) 135) 136)
40)
In addition to these general
precautions, some simple precautions
can improve driving safety, travelling
comfort and vehicle durability:
distribute the load evenly over the
platform: if it is necessary to
concentrate it in a single area, choose
an area mid-way between both axles;
lastly, remember that the vehicle’s
dynamic behaviour is affected by the
weight transported: in particular, the
stopping distances are longer,
especially at high speed.
WARNING
134)Bumpy roads and abrupt braking may
cause unexpected load shifting with
consequently hazardous situations for the
driver and passengers: before setting
off, secure the load tightly using the
partition and appropriate hooks, steel
cables, ropes or chains strong enough to
hold the items to be secured.
135)Even when the car is stopped on a
steep hill or side slope, opening the rear or
side doors could cause unsecured goods
to fall out.
136)If you wish to carry a reserve of petrol
in a can, observe the legal restrictions
and only use a can that is type-approved
and properly secured to the load
anchorage eyebolts. In the event of a
collision the fire risk is increased all the
same.
WARNING
40)Each of these must be strictly
observed and MUST NEVER BE
EXCEEDED in any case. In particular,
ensure that you never exceed the
maximum permitted weights on the front
and rear axles when arranging the load on
the vehicle (particularly if the vehicle is
equipped with a specific trim level).
140
STARTING AND DRIVING
In addition to the electrical branches,
the vehicle's electric system can only
be connected to the supply cable for an
electric brake and to the cable for an
internal light, though not above 15
W. For connections use the preset
control unit with battery cable no less
than 2.5 mm
2.
IMPORTANT The trailer tow hook
contributes to the length of the vehicle.
When installing on long wheelbase
versions, it is only possible to install
removable tow hooks because the total
vehicle length limit of 6 metres is
exceeded.
If no trailer is fitted, the hook must be
removed from the attachment base and
it must not exceed the vehicle's
original length.
IMPORTANT If you wish to leave the
tow hook fitted without towing a trailer,
it is advisable to contact a Fiat
Dealership for the relevant system
update operations because the tow
hook could be detected as an obstacle
by the central sensors.Installation diagram for Van
versions fig. 142
The tow hook structure must be
fastened in the points shown by the
symbol Ø using a total of 6 M10x1.25
screws and 4 M12 screws.
The internal back plates must be at
least 5 mm thick. MAX LOAD ON
BALL: 100/120 kg depending on the
payload (see the “Weights” table in the
“Technical Data” chapter).
139)
To install a tow hook, the bumpers
must be trimmed as described in the
supplier's installation kit.
Installation diagram for Truck and
Chassis Cab versions fig. 143
Another tow hook specific to Truck and
Chassis Cab versions is shown in fig.
143.
The structure Ø must be fixed in the
points indicated using a total of 6
M10x1.25 screws and 4 M12 screws.
MAX LOAD ON BALL: 100/120 kg
depending on the payload (see the
“Weights” table in the “Technical Data”
chapter).
WARNING
137)The ABS with which the vehicle may
be equipped will not control the braking
system of the trailer. Particular caution
is required on slippery roads.
138)Never modify the braking system of
the vehicle to control the trailer brake. The
trailer braking system must be fully
independent from the hydraulic system of
the vehicle.
139)After fitting, screw holes must be
sealed to prevent a exhaust gas inlet.
142
STARTING AND DRIVING
REPLACING A BULB
GENERAL
INSTRUCTIONS
140) 141)
47)
When a light is not working, check
that the corresponding fuse is intact
before changing a bulb. For the location
of fuses, refer to the paragraph
"Replacing fuses" in this chapter.
before changing a bulb check the
contacts for oxidation;
burnt bulbs must be replaced by
others of the same type and power;
always check the headlight beam
direction after changing a bulb;
IMPORTANT A slight misting may
appear on the internal surface of the
headlight: this does not indicate a fault
and is caused by low temperature
and the degree of humidity in the air.
Misting will rapidly disappear when the
headlights are switched on. The
presence of drops inside the headlights
indicates infiltration of water. Contact
a Fiat Dealership.
WARNING
140)Modifications or repairs to the
electric system that are not carried out
properly or do not take the system
technical specifications into account can
cause malfunctions leading to the risk
of fire.
141)Halogen bulbs contain pressurised
gas, in the case of breakage they may
burst causing glass fragments to be
projected outwards.
WARNING
47)Halogen bulbs must be handled
holding the metallic part only. Touching the
transparent part of the bulb with your
fingers may reduce the intensity of the
emitted light and even reduce the lifespan
of the bulb. In the event of accidental
contact, wipe the bulb with a cloth
moistened with alcohol and let the bulb
dry.
149
147)The spare wheel supplied (for
versions/markets, where provided) is
specific for your vehicle. Therefore, it must
not be used on other models. Do not
use spare wheels of other models on your
vehicle. The wheel bolts are specific for
your vehicle: do not use them on different
models and do not use bolts from other
models on your car.
148)Repair and refit the standard wheel as
soon as possible. Do not apply grease to
the bolt threads before fitting: they could
come unscrewed.
149)Use the jack only to replace wheels
on the vehicle with which it is supplied
or on other vehicles of the same model.
Never use the jack for other purposes,
such as lifting other vehicle models. Never
use the jack to carry out repairs under
the vehicle. Incorrect positioning of the jack
may cause the lifted vehicle to fall. Do not
use the jack for loads higher than the
one shown on its label.
150)Never tamper with the inflation valve.
Never introduce tools of any kind between
rim and tyre. Check tyre and spare wheel
pressure regularly, referring to the values
shown in the "Technical specifications"
section.
151)No tools other than the crank
provided should be used with the spare
wheel lifting device; it should be operated
by hand only.
152)On versions equipped with self-
levelling air suspension, never introduce the
head or hands in the wheel arch: the
vehicle could raise or lower automatically
depending on possible load or temperature
changes.153)The device should only be operated
by hand, without using any type of tool
other than the crank provided like
pneumatic or electrical screwers.
154)The moving components of the jack
(screws and joints) can also cause injuries:
avoid touching them. If you come into
contact with lubricating grease, clean
yourself thoroughly.
155)The jack should be used on level firm
ground wherever possible.
156)It is recommended that the wheels of
the vehicle be chocked, and that no person
should remain in a vehicle that is being
jacked.
157)No person should place any portion of
their body under a vehicle that is
supported by a jack.
158)At the end of the operation of
raising/locking the spare wheel, after
checking that the wheel is positioned
correctly under the platform (yellow notch
inside the window on the device), extract
the operating wrench. Take care not to turn
the wrench in the wrong direction (as in
fig. 189) to facilitate extracting it, to prevent
the attachment device from being
released and to ensure that the wheel
assembly remains safely fastened.
159)Each time the spare wheel is moved,
check that it is correctly positioned in its
housing under the platform. If it is not
correctly positioned, this could adversely
affect safety.
160)The spare wheel lifting device is
equipped with a clutch safety system for its
own protection; this could activated if an
excessive load is applied on the
maneuvering screw.FIX&GO
AUTOMATIC QUICK
TYRE REPAIR KIT
(for versions/markets, where provided)
The Fix & Go automatic quick tyre
repair kit is located at the front of the
vehicle passenger compartment and
includes fig. 194:
bottle A containing sealer and fitted
with:
– a transparent filler pipe B;
– a black pressure restoring pipe E;
– sticker C bearing the notice “max. 80
km/h”, to be placed in a position visible
to the driver (on the instrument panel)
after fixing the tyre;
194F1A0180
180
IN AN EMERGENCY
information leaflet (see fig. 195), to
be used for prompt and correct use
of the quick tyre repair kit and then to
be given to the personnel that must
handle the tyre treated with the tyre
repair kit;
compressor D complete with
pressure gauge and connectors;
a pair of protective gloves located in
the side compartment of the
compressor;
adaptors for inflating different
elements.
161) 162) 163)
49)
IMPORTANT
INFORMATION:
The sealing fluid of the quick repair kit is
effective at external temperatures of
between –20 °C and +50 °C.
The sealing fluid has an expiry date.
164) 165)
3)
INFLATION PROCEDURE
166) 167) 168) 169) 170)
Pull the handbrake. Unscrew the
tyre valve cap, take out the filler hose A
fig. 196 and tighten the ring nut B
onto the tyre valve;
insert the plug E fig. 198 in the
nearest 12 V power socket and start
the engine. Turn the selector D fig. 197
anticlockwise to the repair position.
Activate the kit by pressing the on/off
switch. Inflate the tyre to the pressure
specified in the "Inflation pressure"
paragraph, in the "Technical Data"
chapter;
For a more accurate reading, it is
advisable to check the pressure on the
pressure gauge F fig. 197 with the
compressor off and without moving the
centre selector from the repair position;
if after 10 minutes it is still
impossible to reach at least 3 bar,
release the transparent filler pipe from
the valve and take out the 12 V plug,
then move the vehicle forwards by
about 10 metres in order to distribute
the sealing fluid inside the tyre evenly,
then repeat the inflation operation;
195F1A0181
196F1A0182
197F1A0183
181