GETTING TO KNOW YOUR VEHICLE
CONTENTS
HIGH VOLTAGE BATTERY .................16
500e ELECTRIC VEHICLE FEATURES ..........18
▫ Audible Pedestrian Warning System ..........18
▫ Single-Speed Transmission .................18
▫ Auto Park .............................18
▫ E-Park ...............................18
▫ Climate Control (HVAC System) .............19
▫ Electric Air Conditioning Compressor .........19
▫ Electric Power Steering ....................19
▫ Smartphone Features (Not Available In Canada) . .20
HIGH VOLTAGE CHARGING OPERATION .....21
▫ SAE J1772 Charging Inlet ..................21
▫ AC Level 1 Charging (120V, 15 Amp) .........22
▫ AC Level 2 Charging (240V, 30 Amp) .........35▫
Charge Times ..........................36
KEYS .................................36
▫ Key With Remote Control ..................36
IGNITION SWITCH .......................38
▫ Mechanical Ignition Switch .................38
▫ Key-In-Ignition Reminder .................40
SENTRY KEY ...........................40
▫ Key Programming ......................41
▫ Replacement Keys .......................41
▫ General Information .....................41
VEHICLE SECURITY ALARM ...............41
▫ To Arm The System .....................42
▫ To Disarm The System ....................423
HIGH VOLTAGE BATTERY
Your vehicle is equipped with a Lithium-ion high voltage
battery that is used to power the electric powertrain
systems and the 12 volt vehicle electrical system.
The high voltage battery is located under the vehicle. The
high voltage battery is maintenance free and designed to
last for the life of the vehicle.
NOTE:Upon exiting the vehicle, ensure the ignition is in
the off position and the key is removed from the vehicle.
Lithium-ion batteries provide the following benefits:
•Lithium-ion batteries are much lighter than other types
of rechargeable batteries of the same size.
• Lithium-ion batteries hold their charge; they only lose
approximately 3 percent of their charge per month.
• Lithium-ion batteries have no memory, which means
that you do not have to completely discharge them
before recharging, as with some other batteries.
High Voltage Battery and Cable Locations
1 — High Voltage Cables
2 — High Voltage Battery
16 GETTING TO KNOW YOUR VEHICLE
•Lithium-ion batteries can be recharged and discharged
thousands of times.
High Voltage Battery Service Disconnect
The high voltage battery service disconnect is located
under the rear passenger seat lower cushion. If your
vehicle requires service, see an authorized dealer.
WARNING!
Never try to remove the high voltage service discon-
nect. The high voltage service disconnect is used when
your vehicle requires service by a trained technician at
an authorized dealer. Failure to follow this warning
can cause severe burns or electrical shock that may
result in serious injury or death.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is designed to last the
life of your vehicle. See an authorized dealer for informa-
tion on the disposal of the battery if it should require
replacement. General Information
The vehicle is also equipped with a Battery Management
System that is designed to:
•
Ensure safe operation
• Maximize driving range
• Maximize the life expectancy of the high voltage battery
NOTE:
• During vehicle start up and shut down, a clicking noise
may be heard from within the vehicle. When the ignition
key is turned to the on position, the high voltage battery
contactors inside the battery are closed to make the
stored electricity inside available for vehicle use. The
clicking noise observed is the sound of these contactors
as they open and close and is normal operation for your
500e.
• The operating temperature range of the high voltage
battery is -22 °F to 122 °F (-30 °C to 50 °C). If it is
attempted to operate the vehicle with the battery outside
of these temperature extremes it will not function.
3
GETTING TO KNOW YOUR VEHICLE 17
Charge Times
The following factors determine the time it takes to charge
the high voltage battery:
•The high voltage battery’s current state of charge
• What level EVSE is being used (Level 1 – 120V or Level
2 – 240V)
• Ambient temperature
• Whether the vehicle is (keyed) on during charging
NOTE:
• The charging times are estimates based on a completely
discharged high voltage battery.
• Charging times will vary based on the age, condition,
state of charge and temperature of the high voltage
battery.
• Charging times may be longer if a thermal self-
protection reduces the charging current from the EVSE.
Type of Charge Estimated Charge Time
Level 1 (120V/15A) Approximately 23 hours
Level 2 (240V/30A) Approximately 4 hours
KEYS
Key With Remote Control
The Remote Keyless Entry (RKE) key fob contains an
integrated key. To use the mechanical key, simply push the
mechanical key release button.
Mechanical Key Release Button
1 — Mechanical Key Release
Button 3 — Lock Button
2 — Unlock Button 4 — Liftgate Button
36 GETTING TO KNOW YOUR VEHICLE
NOTE:
•The authorized dealer that sold you your vehicle has the
key code numbers for your vehicle locks. These numbers
can be used to order duplicate keys from your autho-
rized dealer.
• When exiting the vehicle, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the key
from the ignition switch to avoid draining the battery.
To Unlock The Doors And Liftgate
Push and release the unlock button on the key fob once to
unlock the driver ’s door or twice, within five seconds, to
unlock all doors, and the liftgate. The turn signal lights will
flash to acknowledge the unlock signal. The illuminated
entry system will also turn on.
To Lock The Doors And Liftgate
Push and release the lock button on the key fob to lock all
doors and the liftgate. The turn signal lights will flash and
the horn will chirp to acknowledge the signal.
Locking Doors With A Key
1. Insert the key with either side up.
2. Turn the key to the right to lock the door.
3. Turn the key to the left to unlock the door.
Replacing The Battery In The Key With Remote
Control
Key Fob Components
1 — Mechanical Key
2 — Mechanical Key Release Button
3 — Battery
4 — Battery Case
5—Screw
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GETTING TO KNOW YOUR VEHICLE 37
To replace the battery, proceed as follows:
1. Push mechanical release button to open the mechanicalkey.
2. Turn the screw to unlock using a small screwdriver.
3. Take out the battery case and replace the battery making sure that polarities are correct.
4. Refit the battery case inside the key and lock it turning the screw to lock.
NOTE: Used batteries should be properly disposed of as
specified by law, see an authorized dealer for assistance
needed.
Programming Additional Key Fobs
Refer to “Sentry Key” in “Getting To Know Your Vehicle”
for further information.
If you do not have a programmed key fob, contact an
authorized dealer for details.
Request For Additional Remote Controls
The system can recognize up to eight remote controls.
Should a new remote control be necessary, go to an
authorized dealer, taking an ID document and the car
ownership documents.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
IGNITION SWITCH
Mechanical Ignition Switch
The ignition switch can be turned to three different posi-
tions:
• STOP: the vehicle is off, and the key can be removed.
Some electrical devices (e.g. sound system, central door
locking system, etc.) can operate.
38 GETTING TO KNOW YOUR VEHICLE
NOTE:The transmission must be placed in PARK before
the key is turned to the STOP position. Then, the key can be
removed.
• AVV: vehicle start-up.
• MAR: driving position. All electrical devices are en-
abled.
If the key is turned to the STOP position before shifting into
park, the key will have to be moved to the driving (MAR)
position and back to STOP. Then, the key can be removed.
WARNING!
• Before exiting a vehicle, always apply the parking
brake, place the transmission into PARK, and re-
move the key fob from the ignition. When leaving
the vehicle, always lock your vehicle.
(Continued)
Ignition Switch
1 — STOP (OFF/LOCK) 3 — AVV (START)
2 — MAR (ACC/ON/RUN)
3
GETTING TO KNOW YOUR VEHICLE 39
WARNING!(Continued)
•Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
• Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children
should be warned not to touch the parking brake,
brake pedal or the transmission gear selector but-
tons.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children. A child could oper-
ate power windows, other controls, or move the
vehicle.
• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all doors when
leaving the vehicle unattended.
Key-In-Ignition Reminder
Opening the driver’s door when the key is in the ignition
and the ignition switch position is in the OFF/LOCK
position, a signal sounds to remove the key.
SENTRY KEY
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the vehicle. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
unlocked.
The system uses ignition keys which have an embedded
electronic chip (transponder) to prevent unauthorized ve-
hicle operation. Therefore, only keys that are programmed
to the vehicle can be used to start and operate the vehicle.
NOTE: A key which has not been programmed is also
considered an invalid key, even if it is cut to fit the ignition
switch lock cylinder for that vehicle.
If the vehicle security light is on after the key is turned to
the MAR (ACC/ON/RUN) position, it indicates that there
is a problem with the electronics.
40 GETTING TO KNOW YOUR VEHICLE