2018 DODGE DURANGO wheel

Recreational Towing — All-Wheel Drive Models
(Two-Speed Transfer Case)
The transfer case must be shifted into NEUTRAL (N) and the
transmission must be in PARK for recreational towing. The
NEUTRAL (N) selection button is adjacent to the transfer case
selector switch. Shifts into and out of transfer case NEUTRAL
(N) can take place with the selector switch in any mode position.
CAUTION!
•DO NOT dolly tow any AWD vehicle. Towing with
only one set of wheels on the ground (front or rear)
will cause severe transmission and/or transfer case
damage. Tow with all four wheels either ON the
ground, or OFF the ground (using a vehicle trailer).
• Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
• The transmission must be in PARK for recreational
towing.
• Before recreational towing, perform the procedure
outlined under “Shifting Into NEUTRAL(N)” to be
certain that the transfer case is fully in NEUTRAL
(N). Otherwise, internal damage will result.
(Continued)
CAUTION! (Continued)
•Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
• Do not use a bumper-mounted clamp-on tow bar on
your vehicle. The bumper face bar will be damaged.
Shifting Into NEUTRAL (N)
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the NEU-
TRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) posi-
tion disengages both the front and rear driveshafts
from the powertrain and will allow the vehicle to roll,
even if the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
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STARTING AND OPERATING 357

Use the following procedure to prepare your vehicle for
recreational towing.
CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal
parts.
1. Bring the vehicle to a complete stop on level ground, with the engine running.
2. Press and hold the brake pedal.
3. Shift the transmission into NEUTRAL.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case NEUTRAL (N) button (located
by the selector switch) for four seconds. The light
behind the N symbol will blink, indicating shift in
progress. The light will stop blinking (stay on solid)
when the shift to NEUTRAL (N) is complete. A “FOUR
WHEEL DRIVE SYSTEM IN NEUTRAL” message will
appear in the instrument cluster. 5. After the shift is completed and the NEUTRAL (N) light
stays on, release the NEUTRAL (N) button.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle movement.
8. Press and hold the brake pedal. Shift the transmission back into NEUTRAL.
9. Firmly apply the parking brake.
NEUTRAL (N) Switch
358 STARTING AND OPERATING

transfer case) to assure the fluids have not been contami-
nated. Contaminated fluid (milky, foamy in appearance)
should be flushed/changed as soon as possible to prevent
component damage.
Driving In Snow, Mud And Sand
In heavy snow, when pulling a load, or for additional
control at slower speeds, shift the transmission to a low
gear and shift the transfer case to LOW if necessary. Refer
to “All-Wheel Drive Operation” in “Starting And Operat-
ing” for further information. Do not shift to a lower gear
than necessary to maintain forward motion. Over-revving
the engine can spin the wheels and traction will be lost.
Avoid abrupt downshifts on icy or slippery roads, because
engine braking may cause skidding and loss of control.
Hill Climbing
NOTE:Before attempting to climb a hill, determine the
conditions at the crest and/or on the other side.
Before climbing a steep hill, shift the transmission to a
lower gear and shift the transfer case to LOW. Use first gear
and LOW for very steep hills.
If you stall or begin to lose forward motion while climbing
a steep hill, allow your vehicle to come to a stop and immediately apply the brakes. Restart the engine, and shift
into REVERSE. Back slowly down the hill, allowing the
compression braking of the engine to help regulate your
speed. If the brakes are required to control vehicle speed,
apply them lightly and avoid locking or skidding the tires.
WARNING!
If the engine stalls, you lose forward motion, or cannot
make it to the top of a steep hill or grade, never attempt
to turn around. To do so may result in tipping and
rolling the vehicle. Always back carefully straight
down a hill in REVERSE gear. Never back down a hill
in NEUTRAL using only the brake.
Remember, never drive diagonally across a hill; always
drive straight up or down.
If the wheels start to slip as you approach the crest of a hill,
ease off the accelerator and maintain forward motion by
turning the front wheels slowly. This may provide a fresh
“bite” into the surface and will usually provide traction to
complete the climb.
Traction Downhill
Shift the transmission into a low gear, and the transfer case
into LOW range. Let the vehicle go slowly down the hill
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STARTING AND OPERATING 363

with all four wheels turning against engine compression
drag. This will permit you to control the vehicle speed and
direction.
When descending mountains or hills, repeated braking can
cause brake fade with loss of braking control. Avoid
repeated heavy braking by downshifting the transmission
whenever possible.
After Driving Off-Road
Off-road operation puts more stress on your vehicle than
does most on-road driving. After going off-road, it is
always a good idea to check for damage. That way you can
get any problems taken care of right away and have your
vehicle ready when you need it.
•Completely inspect the underbody of your vehicle.
Check tires, body structure, steering, suspension, and
exhaust system for damage.
• Inspect the radiator for mud and debris and clean as
required.
• Check threaded fasteners for looseness, particularly on
the chassis, drivetrain components, steering, and sus-
pension. Retighten them, if required, and torque to the
values specified in the Service Manual. •
Check for accumulations of plants or brush. These things
could be a fire hazard. They might hide damage to fuel
lines, brake hoses, axle pinion seals, and propeller shafts.
• After extended operation in mud, sand, water, or similar
dirty conditions, have the radiator, fan, brake rotors,
wheels, brake linings, and axle yokes inspected and
cleaned as soon as possible.
WARNING!
Abrasive material in any part of the brakes may cause
excessive wear or unpredictable braking. You might
not have full braking power when you need it to
prevent a collision. If you have been operating your
vehicle in dirty conditions, get your brakes checked
and cleaned as necessary.
• If you experience unusual vibration after driving in
mud, slush or similar conditions, check the wheels for
impacted material. Impacted material can cause a wheel
imbalance and freeing the wheels of it will correct the
situation.
364 STARTING AND OPERATING

IN CASE OF EMERGENCY
CONTENTS
HAZARD WARNING FLASHERS ............366
 ASSIST AND SOS MIRROR — IF EQUIPPED . . . .366
 BULB REPLACEMENT ....................372
▫ Replacement Bulbs .....................372
▫ Bulb Replacement ..................... .373
 FUSES ............................... .376
▫ General Information .....................376
▫ Underhood Fuses ..................... .377
 JACKING AND TIRE CHANGING ...........383
▫ Jack Location ........................ .384
▫ Spare Tire Stowage .....................384
▫ Spare Tire Removal .....................385
▫ Preparations For Jacking .................387
▫ Jacking Instructions .....................387 ▫
Road Tire Installation ...................393
 JUMP STARTING ........................394
▫ Preparations For Jump Start ...............394
▫ Jump Starting Procedure ..................395
 IF YOUR ENGINE OVERHEATS .............397
 MANUAL PARK RELEASE .................398
 FREEING A STUCK VEHICLE ..............400
 TOWING A DISABLED VEHICLE ............401
▫ Rear Wheel Drive Models ................404
▫ All Wheel Drive Models ..................404
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ...............................405
 EVENT DATA RECORDER (EDR) ............405
7

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network. ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
•
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.
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IN CASE OF EMERGENCY 367

2. The LED light located between the ASSIST and SOSbuttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
3.
Once a connection between the vehicle and a SOS operator
is made, the SOS Call system may transmit the following
important vehicle information to a SOS operator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi-
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death. NOTE:
•Your vehicle may be transmitting data as authorized
by the subscriber.
• Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator
may be able to open a voice connection with the
vehicle to determine if additional help is needed. Once
the SOS operator opens a voice connection with the
vehicle’s SOS Call system, the operator should be able
to speak with you or other vehicle occupants and hear
sounds occurring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected with the SOS
operator until the SOS operator terminates the connec-
tion.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
(Continued)
368 IN CASE OF EMERGENCY

WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview
Mirror light is illuminated, have your authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have your
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash. •
LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
370 IN CASE OF EMERGENCY