2018 DODGE CHALLENGER service

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
492 CUSTOMER ASSISTANCE

to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with the manufacturer by
dialing 1-800-380-CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered by
Bell Canada. For TTY teletypewriter users, dial 711 and for
Voice callers, dial 1-800-855-0511 to connect with a Bell
Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer’s New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manu-
facturer’s service contracts. If you purchased a manufac-
turer’s service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within three
weeks of the vehicle delivery date. If you have any
questions about the service contract, call the manufactur-
er’s Service Contract National Customer Hotline at 1-800-
521-9922 (Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).
The manufacturer will not stand behind any service con-
tract that is not the manufacturer’s service contract. It is notresponsible for any service contract other than the manu-
facturer’s service contract. If you purchased a service
contract that is not a manufacturer’s service contract, and
you require service after the manufacturer’s New Vehicle
Limited Warranty expires, please refer to the contract
documents, and contact the person listed in those docu-
ments.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State of
California to cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids con-
tained in vehicles and certain products of component
wear contain, or emit, chemicals known to the State of
(Continued)
494 CUSTOMER ASSISTANCE

WARNING!(Continued)
California to cause cancer and birth defects, or other
reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet for the terms and
provisions of FCA US LLC warranties applicable to this
vehicle and market.
MOPAR PARTS
Mopar fluids, lubricants, parts, and accessories are avail-
able from an authorized dealer. They are recommended for
your vehicle in order to help keep the vehicle operating at
its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notifying
FCA US LLC. If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, an authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153);
or go to http://www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
11
CUSTOMER ASSISTANCE 495

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
496 CUSTOMER ASSISTANCE

Caps, FillerFuel ................................. .250
Oil (Engine) ........................ .329, 337
Radiator (Coolant Pressure) .................351
Carbon Monoxide Warning ................188, 396
Cargo Vehicle Loading ......................... .251
Car Washes .............................. .383
Cellular Phone ........................... .469
Certification Label ......................... .251
Chains, Tire ............................. .379
Changing A Flat Tire ....................... .358
Chart, Tire Sizing .......................... .360
Check Engine Light (Malfunction Indicator Light) ....119
Checking Your Vehicle For Safety ...............187
Checks, Safety ............................ .187
Child Restraint ........................... .171
Child Restraints Booster Seats ........................... .175
Child Seat Installation .....................184
How To Stow An unused ALR Seat Belt ........181
Infant And Child Restraints .................173
Lower Anchors And Tethers For Children .......177
Older Children And Child Restraints ...........174
Seating Positions ........................ .176Clean Air Gasoline
........................ .393
Cleaning Wheels ............................... .378
Climate Control ............................64
Cold Weather Operation ..................... .199
Compact Disc (CD) Maintenance ................489
Compact Spare Tire ........................ .376
Contract, Service .......................... .494
Cooling Pressure Cap (Radiator Cap) ............351
Cooling System ........................... .349
Adding Coolant (Antifreeze) .................350
Coolant Level ....................... .349, 352
Cooling Capacity ........................ .396
Disposal
Of Used Coolant ..................352
Drain, Flush, And Refill ....................349
Inspection ............................. .352
Points To Remember ..................... .352
Pressure Cap ........................... .351
Radiator Cap .......................... .351
Selection Of Coolant (Antifreeze) .......350, 396, 398
Corrosion Protection ....................... .382
Cruise Control (Speed Control) ..............219, 222
Cruise Light ..............................117
Customer Assistance ....................... .492
Customer Programmable Features ...............405
500 INDEX

Cybersecurity............................ .404
Daytime Running Lights ......................55
Dealer Service ............................ .334
Deck Lid Power Release ...........................79
Defroster, Windshield ....................... .189
Delay (Intermittent) Wipers ....................61
Diagnostic System, Onboard ...................118
Dimmer Switch Headlight ...............................55
Dipsticks Oil (Engine) ........................... .332
Disable Vehicle Towing ..................... .313
Disposal Antifreeze (Engine Coolant) .................352
Disturb ................................. .484
Door Ajar ................................112
Door Ajar Light ............................112
Door Locks Automatic ..............................39
Door Opener, Garage .........................82
Doors ....................................32
Drag And Drop Menu ...................... .403
Drive Modes ............................. .458Driver ’s Seat Back Tilt
........................39
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .264
Electrical Power Outlets .......................91
Electric Brake Control System ..................123
Anti-Lock Brake System ....................122
Electronic Roll Mitigation ...............124, 131
Electric Remote Mirrors .......................52
Electronic Power Distribution Center (Fuses) .......280
Electronic Speed Control (Cruise Control) ......220, 222
Electronic Stability Control (ESC) ...............125
Electronic Throttle Control Warning Light .........111
Emergency, In Case Of Freeing Vehicle When Stuck .................311
Jacking ........................... .290, 358
Jump Starting ....................305, 306, 307
Towing ............................... .313
Emission Control System Maintenance ............119
Engine .......................... .329, 330, 331
Air Cleaner ............................ .339
Block

Heater ........................... .199
Break-In Recommendations .................200
Checking Oil Level ...................... .332
12
INDEX 501

Hood Release..............................78
Ignition ..................................23
Switch .................................23
Information Center, Vehicle ....................99
Inside Rearview Mirror ....................50, 269
Instrument Cluster Descriptions ......................... .96, 117
Display .............................. .102
Instrument Panel Lens Cleaning ................386
Interior Appearance Care .....................385
Interior Lights ..............................58
Intermittent Wipers (Delay Wipers) ...............61
Introduction ................................4
iPod/USB/MP3 Control ..................... .469
Bluetooth Streaming Audio .................469
Jacking Instructions ........................ .293
Jack Location ............................ .291
Jack Operation ........................ .293, 358
Jump Starting ..................... .305, 306, 307
Key Fob Arm The System ..........................31
Panic Alarm .............................19 Programming Additional Key Fobs
..........22, 30
Unlatch The Trunk ........................19
Key Fob Battery Service (Remote Keyless Entry) .....20
Key Fob Programming (Remote Keyless Entry) ......22
Key-In Reminder ............................25
Keyless Enter-N-Go ..........................34
Enter The Trunk ..........................19
Keys ....................................17
Replacement ......................... .22, 30
Lane Change And Turn Signals .................58
Lane Change Assist ..........................58
Lap/Shoulder Belts ........................ .150
Latches ................................. .191
Hood ..................................78
Lead Free Gasoline ........................ .391
Leaks, Fluid ............................. .191
Life Of Tires ............................. .372
Light Bulbs .......................... .191, 275
Lights .................................. .191
AirBag ........................ .108, 158, 188
Automatic

Headlights ......................56
Brake Assist Warning ..................... .128
Brake Warning ...................... .109, 389
Bulb Replacement ....................... .275
504 INDEX

Courtesy/Reading.........................58
Cruise ................................117
Daytime Running .........................55
Dimmer Switch, Headlight ................54, 55
Engine Temperature Warning ................110
Exterior .............................. .191
Fog ...................................57
Headlights .......................... .54, 57
Headlights On With Wipers ..................56
Headlight Switch .........................54
High Beam ..............................55
High Beam/Low Beam Select .................55
Instrument Cluster ........................54
Intensity Control ..........................59
Interior ................................58
License ............................... .278
Lights On Reminder .......................57
Malfunction Indicator (Check Engine) ..........112
Map ..................................58
Park .............................. .56, 116
Passing ................................55
Reading ................................58
Seat Belt Reminder ...................... .108
Security Alarm ..........................110
Service ............................... .275Tire Pressure Monitoring (TPMS)
..........114,141
Traction Control ........................ .128
Turn Signals ....................54, 58, 117, 191
Vanity Mirror ............................53
Warning Instrument Cluster Descriptions ....110,117
Loading Vehicle ....................... .251, 252
Capacities ............................. .252
Tires................................. .364
Load Shed Battery Saver On ...................106
Load Shed Electrical Load Reduction .............106
Load Shed Intelligent Battery Sensor .............106
Locks Automatic Door ..........................39
Auto Unlock .............................38
Power Door .............................34
Low Tire Pressure System .....................141
Lubrication, Body ......................... .344
Lug Nuts ............................... .389
Maintenance Free Battery .....................333
Maintenance Schedule .............319,
320, 324, 326
Malfunction Indicator Light (Check Engine) .....112,119
Manual Backward ...............................40
Forward ................................40
12
INDEX 505