2018 CITROEN DS7 CROSSBACK service

166
Practical information07
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is non-
flammable, colourless and odourless (when kept
in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of children,
in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11°C. Otherwise the
AdBlue
® may be frozen and so cannot be poured
into the tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried
out.
Never pour the AdBlue® into the Diesel fuel
tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after an
AdBlue breakdown, you must wait about
5 minutes before switching on the ignition,
without opening the driver's door, unlocking
the vehicle or bringing the electronic key into
the passenger compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►  Press the "START/STOP" button to switch off
the engine.


►  Turn the blue cap of the AdBlue® tank anti-
clockwise and remove it.
►  With a container of AdBlue®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue
® tank.
►  With an AdBlue® pump: insert the nozzle and
fill the tank until the nozzle automatically cuts
out.
In order not to overfill the AdBlue® tank:
–
Add betw
een 10 and 13 litres using
AdBlue
® containers.
–
St
op after the nozzle’s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
®
intermediate top-ups of 5 litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message “Top
up AdBlue: Starting impossible” – it is essential
to add at least 10 litres.
Top-up detection may not be instantaneous
after addition. It may take a few minutes of
driving before the top-up detection is effective.
Free-wheeling
In certain situations, it is necessary to put the
vehicle into free-wheeling mode (e.g. towing, on
a rolling road, automatic car wash (Wash mode),
rail or sea transport).
The procedure varies according to the type of
gearbox and parking brake.

182
In the event of a breakdown08
Check beforehand that the backup battery has
a nominal voltage of 12 V and a capacity at
least equal to that of the discharged battery.
The two vehicles must not be in contact with
each other.
Switch off all electricity-consuming equipment
on both vehicles (audio system, wipers,
lighting, etc.).
Make sure that the jump leads are well away
from the engine’s moving parts (fan, belt, etc.).
Do not disconnect the (+) terminal while the
engine is running.


► Lift the plastic cover on the (+) terminal, if the
vehicle has one.
►  Connect the red cable to the (+) terminal of
flat battery A (at the metal elbow), then to the (+)
terminal of the backup battery B or of the booster.
►  Connect one end of the green or black cable
to the (-) terminal of the backup battery B or of
the booster (or to an earth point on the assisting
vehicle).
►  Connect the other end of the green or black
cable to the earth point C.
►  Start the engine on the assisting vehicle and
leave it running for a few minutes.
►  Operate the starter on the broken down
vehicle and let the engine run.
If the engine does not start immediately, switch
off the ignition and wait a few moments before
trying again.
►  Wait for it to return to idle.
►  Disconnect the jump leads in reverse order.
►  Refit the plastic cover to the (+) terminal, if
the vehicle has one.
►  Allow the engine to run for at least 30 minutes,
with the vehicle stationary, so that the battery
reaches an adequate state of charge.
Driving immediately without having
reached a sufficient level of charge may
affect some of the vehicle's functions (e.g.
Stop & Start).
Charging the battery using a battery
charger
For optimum service life of the battery, it is
essential to maintain an adequate state of
charge.
In some circumstances, it may be necessary to
charge the battery:
–

When using the v
ehicle mainly for short
journeys.
–

If the v
ehicle is to be taken off the road for
several weeks.
Contact a dealer or a qualified workshop.
To charge the vehicle's battery yourself,
use only a charger compatible with
lead-acid batteries with a nominal voltage of
12 V.
Follow the instructions provided by the
manufacturer of the charger.
Never reverse polarities.
It is not necessary to disconnect the
battery.
►  Switch the ignition off.
►  Switch off all electrical consumers (audio
system, lighting, wipers, etc.).


►  Switch off charger B before connecting
the cables to the battery, so as to avoid any
dangerous sparks.
►  Ensure that the charger cables are in good
condition.

184
In the event of a breakdown08
Jump-starting another vehicle
Do not start or jump-start another vehicle
using the vehicle’s accessory batteries.
Accessing the accessory batteries
Front
The front battery is located under the bonnet.

For access to the (+) terminal:
►  Release the bonnet by pulling the internal
release lever, then the external safety catch.
►  Raise the bonnet.
(+) Positive terminal with a quick-release
terminal.
(-) Negative terminal.
As the battery's negative terminal is not
accessible, a remote earth point is located near
the battery.
Rear
The rear battery is located in the boot.
To reach the battery:


►  Lift the boot floor.
(+) Positive terminal, protected by a red plastic
cover (not accessible).
(-) Negative terminal with a black quick-release
connector.
Charging the front battery using a battery
charger
For optimum service life of the front battery, it
is essential to maintain an adequate state of
charge.
In some circumstances, it may be necessary to
charge the front battery:
–

When using the v
ehicle mainly for short
journeys.
–

If the v
ehicle is to be taken off the road for
several weeks.
Contact a dealer or a qualified workshop.
To charge the vehicle's front battery
yourself, use only a charger compatible
with lead-acid batteries with a nominal voltage
of 12 V.
Follow the instructions provided by the
manufacturer of the charger.
Never reverse polarities.
It is not necessary to disconnect the
battery.
►  Switch the ignition off.
►  Switch off all electrical consumers (audio
system, lighting, wipers, etc.).

186
In the event of a breakdown08
Referring to the relevant section, reinitialise
certain equipment:
–
Electronic k
ey.
–

Sunroo
f and electric blind.
–

Electric windo
ws.
–

Da
te and time.
–

Pre
set radio stations.
After reconnecting the battery, the
message "Collision risk detection system
fault" is displayed on the instrument panel
when the ignition is switched on. This
operation is perfectly normal. The message
will disappear while driving.
Towing the vehicle
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
–

B

roken down on a motorway or main road.
–

No
t possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake.
– Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
–

T
owing with only two wheels on the ground.
–

Four-wheel driv
e vehicle.
–

No appro
ved towbar available.
Rechargeable hybrid vehicles
Before any intervention, with the ignition
on, depress the brake pedal and select mode
N, then switch off the hybrid system (READY
indicator lamp off).
Always call on professionals for recovery of the
vehicle on a flatbed lorry or trailer.
Use the towing eye only to free the vehicle
if it is stuck, or to secure it for recovery on a
flatbed lorry or trailer.
Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the
ground Rear wheels on the ground
Flatbed4 wheels on the ground
with towbar
Internal combustion/Automatic


Hybrid 2WD

194DS IRIS SYSTEM - 12" touch screen Infotainment system10
DS IRIS SYSTEM - 12" touch
screen Infotainment
system
GPS navigation - Applications
- Multimedia audio system -
Bluetooth
® telephone
The functions and settings described vary
according to the version and
configuration of the vehicle, and according to
the country of sale.
For safety reasons and because they
require continued attention on the part of
the driver, the following operations must be
carried out with the vehicle stationary and the
ignition on:
–

Pairing the smartphone with the s
ystem via
Bluetooth
®.
–
U
sing the smartphone.
–

Connecting t
o Mirror Screen (Apple
®CarPlay®
or Android Auto).
–

C

hanging the system settings and
configuration.
The message Energy economy mode is
displayed when the system is about to go
into standby.
For more information on Energy economy
mode, refer to the "Practical information"
section.
Warning
Navigation is a driving aid. It cannot
replace the driver. All guidance instructions
should be carefully checked by the user.
By using the navigation, you accept the
following terms and conditions:
https://www.tomtom.com/en_gb/legal/
eula-automotive/?388448
First steps
The system starts when the ignition is
switched on.
Short press, ignition off: system on/off.
Short press, ignition on: mute/restore sound.
Long press, ignition on: start standby mode (mute
sound, screens and clock display off).
►  Increase or decrease the volume using the
knob or the "plus" or "minus" buttons (depending
on equipment).
Information
This system gives access to the following
elements: –

Audio equipmen
t and telephone controls with
display of associated information.
–
Connect
ed services and display of associated
information.
–
Na
vigation system controls and display
of associated information (depending on
equipment).
–
V
oice recognition (depending on equipment).
–
Time and outside t
emperature.
–
Hea
ting/air conditioning system controls and
reminders of settings.
–
Settings for driving aid functions, c
omfort
and safety functions, extended head-up display
(depending on equipment and version), audio
equipment and digital instrument panel.
–
Settings for functions specific t
o rechargeable
hybrid vehicles.
–
Displa
y of visual manoeuvring aid functions.
–
In
teractive handbook.
–
Video t
utorials (e.g. screen management,
driving aids, voice recognition).
Upper banner
Certain information is displayed permanently in
the upper banner of the touch screen:
–

O
utside temperature from the vehicle's sensors
(associated with a blue symbol if there is a risk
of ice).
–

T
emperature setting reminder for the air
conditioning on the driver's and passenger sides.
–

C
harge level of the connected smartphone.
–

Sy
stem connection status (Bluetooth
®, Wi-Fi,
mobile telephone network).

195DS IRIS SYSTEM - 12" touch screen Infotainment system10
– Time.
– Q uick access to the Mirror Screen® functions
(associated with a connected smartphone).
Swipe down from the upper edge of the touch
screen to access the notifications centre and
display a list of quick settings :Guest, Privacy
Settings, Brightness, My Devices, night mode, etc.
Principles
►  Use this button (HOME) to display the
most recent home page used; a second
press displays the first home page, then press the
virtual buttons displayed on the touch screen.
Scroll through the home pages by sliding
your finger along the screen to the right or
to the left.
Principle of movement in the system
Depending on the pages displayed on the screen,
scroll through the text or the menu (on the left
side of the screen) by sliding your finger, as with
a smartphone.
Touch buttons
Display/hide the context menu.
Return to the previous page.
►  To change the status of a function, press the
description for the corresponding line (change
confirmed by the slider moving to the right/left:
function activated/deactivated).
Access to additional information about the
function.
Access to a function’s settings.
Add/delete shortcuts.
Configuring profiles
Press the "Settings" application.
In the list, select the "Profile" tab.
The screen displays a "Guest" profile built
into the system and allows you to create and
personalise several new profiles with or without
an associated mobile device.
The "Guest" profile has a default display
with the possibility of adding to it and/or
returning it to its initial configuration. This profile
is built into the system and cannot be deleted.
Each profile created can be associated
with a mobile device of your choice
connected via Bluetooth
®; the Bluetooth® function
of the mobile device must first be activated. This
association allows the system to detect your
presence in the vehicle when it starts and to
propose the activation of your personalised
profile.
The connected mobile device serves as an access
key to the profile and restores the last value of the
associated Private Mode.
If a profile is not connected to the mobile device,
the last profile used will be highlighted.
Select "Create Profile", then follow the
procedure.
Creating a new profile allows you to personalise: –

Language
, units, Privacy Settings.
–
Screen c
onfiguration, appearance, SMART
TOUCH (depending on equipment).
–
Audio settings, fa
vourite radio stations.
–
Ligh
ting, interior ambience (refer to the "Ease
of use and comfort" section).
–
Na
vigation history, favourite points of interest
(POIs), navigation settings.
–
Some driving aids and the list o
f favourites.
To delete a profile, select it from the list of
profiles then press the bin.
Privacy Settings
"Privacy Settings" management is associated
with each profile. This function is used with:
a "Guest" profile configured by default in "Sharing
Data and Location" mode,
or
a profile to be created in the system, with or
without connection to a mobile device.
If there is no connection to a mobile device, the
mode value will be set to "Sharing Data and
Location" mode.
The connected mobile device serves as an access
key to personal information. First activate the
Bluetooth
® function on the mobile device. The last
saved mode value will be restored.
"Sharing Data and Location"
This mode allows the vehicle to externally
transmit all the personal data needed for each
valid available connected service.

196DS IRIS SYSTEM - 12" touch screen Infotainment system10
The personal data required to use the
connected services is sent to the
providers of these services.
"Sharing Data"
This mode allows the vehicle to externally
transmit all the data needed for each valid
available connected service, with the exception of
vehicle location data (e.g. GPS coordinates).
Some connected services may not
function without the vehicle location
data.
This mode will not be applied to the
emergency call function or to specific
services to which the user has consented
under the terms of commercial contracts
(Connected alarm).
"Private Mode"
This mode does not allow the vehicle to
transmit personal data outside the vehicle.
Connected services will only perform local
processing inside the vehicle with limited
functions.
This mode will not be applied to the
emergency call function or to specific
services to which the user has consented
under the terms of commercial contracts
(Connected alarm).
If the vehicle is used for professional purposes
or under the terms of specific contracts
(e.g. corporate fleet, government assignment),
some privacy modes will not be available for
the user on the screen, depending on the data
sharing needs of the services.
To change mode, swipe down from the upper edge
of the touch screen to display all of the quick
settings.
Press this button and select the chosen
mode. The mode is highlighted.
OR
Press the "Settings" application.
In the list, select the "Connectivity".
Select "Privacy Settings".
Choose the mode.
Internet portal
During the first use, upon acquisition of the
vehicle, the user is invited to select the country of
residence for the use of the Internet portal.
If the country is not selected, the notification is
stored in the notification centre and disappears
once the country is selected. Slide a finger on the
touch screen from top to bottom to display all the
notifications.
The selection of a country is necessary to use the
available internet applications.
Press the "Settings" application.
In the list, select the "Connected Services".
Choose the country.
The first time you use it, via a connected
mobile device, the system links to your
profile. The connected mobile device serves as an
access key to saved personal information. First
activate the mobile device’s Bluetooth
® function.
Select the desired application, authentication will
be requested if necessary. This authentication
will be saved for future uses via the mobile device
connected to the current profile.
An authentication will be requested at each use if
the mobile device is not connected to the current
profile or if the Guest profile is used.
With the use of the “Guest” profile, an
identification will be requested for each
use.
Updating the system
Managing devices remotely and remote
updating of software and firmware.
Being an integral part of the service used to
provide connected services contract(s), the
required management of devices as well as
the required updating of the software and
firmware associated with the aforementioned

197DS IRIS SYSTEM - 12" touch screen Infotainment system10
connected service will be carried out remotely,
in particular using "Over the Air" technology.
To do this, a secure connection via radio
network is established between the vehicle
and the Manufacturer's device management
server each time the ignition is switched on,
when a mobile telephone network is available.
Depending on the vehicle's equipment,
the connection configuration must be set
to "Connected vehicle" to enable to the
connection to the radio network.
Irrespective of a valid subscription to a
connected service, the remote management
of devices relating to or connected with
the security of devices, and the updating of
software and firmware, will be carried out
when necessary in order to comply with a legal
requirement applicable to the Manufacturer
(e.g. the applicable law in terms of product
liability, the regulations governing e-call) or
when necessary to protect the respective
vital interests of the vehicle's users and
passengers.
The establishment of a secure connection via
radio network and the corresponding remote
updates are not affected by the privacy
settings and are intended to be carried out
after being initialised by the user in response
to a related notification.
The system can notify the receipt of an update
when it is connected to an exterior Wi-Fi network
or a mobile telephone network.Large updates are downloaded only via the Wi-Fi
network.
The availability of an update is notified on the
screen at the end of the journey with an option
of immediate installation or postponement of
installation.
The installation time is variable and can take
several minutes with a maximum of about 30
minutes. A notification will give an estimate of the
duration and a description of the update.
Update information is available through the
"Settings" application.
Press the "Settings" application.
In the list, select the "Updates" tab.
This button allows you to change the
authorisation for automatic downloading
of updates via an exterior Wi-Fi network.
For safety reasons and because it
requires sustained attention on the part
of the driver, the installation must be carried
out with the ignition on but without starting
the engine.
The installation cannot be carried out in the
following cases:
–

engine running.
–


emergenc
y call in progress.
–

insufficien
t battery level.
–

when charging for electric v
ehicles.
If an update has failed or has expired, contact a
dealer or a qualified workshop.
The Manufacturer does not charge for the
use of this service.
However, the use of Wi-Fi and/or mobile
telephone networks by your smartphone may
incur extra charges if you exceed the data
allowance included in your contract.
Any associated costs will be billed to you by
your mobile telephone operator.
Personalisation
Press and hold the screen from one of the
system's home pages.
Or
Press the "Settings" application.
In the list, select the "Customization" tab.
Press the "Displays" field.
A page divided into 2 parts is displayed.
Press the HOME button at any time to leave this
page.
Personalising the screen
Press the pencil in the "Customize
Touchscreen" part.
A representation of the organisation of the
different home page (HOME) Widgets is
displayed.
A Widget is a reduced window of an
application or service.