2018 CITROEN DS3 CROSSBACK service

145
Practical information07
Recommendations on storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is non-
flammable, colourless and odourless (when kept
in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of children,
in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11 °C. Otherwise, the
AdBlue
® may be frozen and therefore cannot be
poured into its tank. Park your vehicle in a warmer
area for a few hours to allow the top-up to be
carried out.
Never pour AdBlue® into the Diesel fuel
tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after an
AdBlue breakdown, you must wait about
5 minutes before switching on the ignition,
without opening the driver's door, unlocking
the vehicle or bringing the electronic key into
the passenger compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►  Press the "START/STOP" button to switch off
the engine.


►  Turn the blue cap of the AdBlue® tank a 6th of a
turn anti-clockwise and remove it.
►  With a container of AdBlue
®: after checking
the expiry date, read carefully the instructions
on the label before pouring the contents of the
container into the vehicle's AdBlue tank.
►  With an AdBlue
® pump: introduce the nozzle
and fill the tank until the automatic cut-off of the
nozzle.
In order not to overfill the AdBlue® tank:
–
Add betw
een 10 and 13 litres using
AdBlue
® containers.
–
St
op after the nozzle’s first automatic cut-
out, if you are refilling at a service station.
If the AdBlue® tank is completely empty
– which is confirmed by the “Top
up AdBlue: Starting impossible” message – it is
essential to add at least 5 litres.

163In the event of a breakdown08
Switch off all electricity-consuming equipment
on both vehicles (audio system, wipers,
lighting, etc.).
Make sure that the jump leads are well away
from the engine’s moving parts (fan, belt, etc.).
Do not disconnect the (+) terminal while the
engine is running.


► Lift the plastic cover on the (+) terminal, if the
vehicle has one.
►  Connect the red cable to the (+) terminal of
flat battery A (at the metal elbow), then to the (+)
terminal of the backup battery B or of the booster.
►  Connect one end of the green or black cable
to the (-) terminal of the backup battery B or of
the booster (or to an earth point on the assisting
vehicle).
►  Connect the other end of the green or black
cable to the earth point C.
►  Start the engine on the assisting vehicle and
leave it running for a few minutes.
►  Operate the starter on the broken down
vehicle and let the engine run.
If the engine does not start immediately, switch
off the ignition and wait a few moments before
trying again.
►  Wait for it to return to idle.
►  Disconnect the jump leads in reverse order.
►  Refit the plastic cover to the (+) terminal, if
the vehicle has one.
►  Allow the engine to run for at least 30 minutes,
with the vehicle stationary, so that the battery
reaches an adequate state of charge.
Drive cautiously during the first 30
minutes after starting the engine.
Charging the battery using a
battery charger
For optimum service life of the battery, it is
essential to maintain an adequate state of
charge.
In some circumstances, it may be necessary to
charge the battery:
–

using the v
ehicle mainly for short journeys;
–

if the v
ehicle is to be taken off the road for
several weeks.
Contact a dealer or a qualified workshop.
To charge the vehicle's battery yourself,
use only a charger compatible with
lead-acid batteries with a nominal voltage of
12 V.
Follow the instructions provided by the
manufacturer of the charger.
Never reverse polarities.
It is not necessary to disconnect the
battery.
►  Switch off the ignition.
►  Switch off all electrical consumers (audio
system, lighting, wipers, etc.).


►  Switch off charger B before connecting
the cables to the battery, so as to avoid any
dangerous sparks.
►  Ensure that the charger cables are in good
condition.
►  Lift the plastic cover on the (+) terminal, if the
vehicle has one.
►  Connect the cables of charger B as follows:
•

the po
sitive (+) red cable to the (+) terminal
of battery A,
•

the nega
tive (-) black cable to earth point C on
the vehicle.

164In the event of a breakdown08
► At the end of the charging operation, switch
off charger B before disconnecting the cables
from battery A.

24v 12v
If this label is present, use only a 12 V
charger to avoid causing irreversible
damage to the electrical components related
to the Stop & Start system.
Never try to charge a frozen battery - risk
of explosion!
If the battery has frozen, have it checked by
a dealer or by a qualified workshop who will
verify that the internal components have not
been damaged and that the case has not
cracked, which would mean a risk of toxic and
corrosive acid leaking.
Some functions, including Stop & Start,
are not available if the battery is not
sufficiently charged.
Disconnecting the battery
In order to maintain an adequate state of charge
for starting the engine, it is recommended that
the battery be disconnected if the vehicle is taken
out of service for a long period. Before disconnecting the battery:
► 
Close all openings (doors, boot, windows,
roof).
►  Switch off all electrical consumers (audio
system, wipers, lighting, etc.).
►  Switch off the ignition and wait for 4 minutes.
At the battery, it is only necessary to disconnect
the (+) terminal.
Quick-release terminal clamp
Disconnecting the (+) terminal

►  Depending on equipment, lift the plastic cover
on the (+) terminal.
►  Raise lever A fully to release clamp B.
►  Remove clamp B by lifting it off.
Reconnecting the (+) terminal

► Raise lever A fully.
►  Refit the open clamp B on the (+) terminal.
►  Push clamp B fully down.
►  Lower lever A to lock clamp B.
►  Depending on equipment, lower the plastic
cover on the (+) terminal.
Do not force the lever as locking will be
impossible if the clamp is not positioned
correctly; start the procedure again.
After reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a dealer or a qualified
workshop.
Referring to the relevant section, reset certain
equipment:
– Electronic key.
– Electric windows.
– Date and time.
– Preset radio stations.
After reconnection of the battery, the
“Collision risk detection system fault”
message is displayed on the instrument panel
when the ignition is switched on. This
operation is perfectly normal. The message
will disappear while driving.
The Stop & Start system may not be
operational during the trip following the
first engine start.
In this case, the system will only be
available again after a continuous period of
immobilisation of the vehicle, a period which
depends on the exterior temperature and the
Towing constraints
Type of vehicle
(engine / gearbox)gearbox Font wheels on the ground Rear wheels on the ground Flatbed
4 wheels on the ground with
towbar
Internal combustion /
Manual


Internal combustion /
Automatic

165In the event of a breakdown08
Referring to the relevant section, reset certain
equipment:
–
Electronic k
ey.
–

Electric windo
ws.
–

Da
te and time.
–

Pre
set radio stations.
After reconnection of the battery, the
“Collision risk detection system fault”
message is displayed on the instrument panel
when the ignition is switched on. This
operation is perfectly normal. The message
will disappear while driving.
The Stop & Start system may not be
operational during the trip following the
first engine start.
In this case, the system will only be
available again after a continuous period of
immobilisation of the vehicle, a period which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing the vehicle
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
–

B

roken down on a motorway or main road.
–

No
t possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake.
–

No
t possible to tow a vehicle with an
automatic gearbox, with the engine running.
–

T

owing with only two wheels on the ground.
–

Four-wheel driv
e vehicle.
–

No appro
ved towbar available.
Before towing the vehicle, it is essential to
put the vehicle in free-wheeling mode.
For more information on Changing to free-
wheeling, refer to the corresponding section.
Electric motor
An electric vehicle must never be used for
road transfers.
It may be used, for example, to exit a rut.
Towing constraints
Type of vehicle
(engine / gearbox)gearbox Font wheels on the ground Rear wheels on the ground Flatbed
4 wheels on the ground with
towbar
Internal combustion /
Manual


Internal combustion /
Automatic

178Touch screen BLUETOOTH audio system10
Automatic reconnection
On return to the vehicle, if the last telephone
connected is present again, it is automatically
recognised and within about 30 seconds
of switching on the ignition, the pairing is
established automatically (Bluetooth activated).
Managing paired telephones
To connect or disconnect a paired telephone:Select the "Telephone" menu.
Press "Bluetooth" to display the list of
paired devices.
Press on the name of the telephone chosen in the
list to disconnect it.
Press again to connect it.
Deleting a telephone
Press the "Bluetooth" button.
Press "Manage connections".
In the displayed window select "Delete".
The list of paired devices is displayed.
Press on the name of the telephone to delete.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
To accept the call:
Make a short press on the steering
mounted TEL button.
To reject the call:
The audio settings are the same as the
audio settings for the radio. For more
information on the "Audio settings", refer to
the corresponding section.
Information and advice
The system supports USB mass storage devices,
BlackBerry® devices or Apple® players via the USB
ports. The adapter cable is not supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised on connection,
must be connected to the auxiliary socket using
a jack cable (not supplied) or via Bluetooth
streaming, if compatible.
To protect the system, do not use a USB
hub.
The audio system will only play audio files with
".wav", ".wma", ".aac", ".mp3", ".mp4", ".m4a",
".flac", ".ogg" file extensions and with a bit rate
of between 32 Kbps and 320 Kbps (300 Kbps
maximum for ".flac" files).
It also supports VBR (Variable Bit Rate) mode.
All ".wma" files must be standard WMA 9 files.
The supported sampling rates are 11, 22, 44 and
48 KHz.
To avoid reading and display problems, we
recommend choosing file names less than 20
characters long that do not contain any special
characters (e.g. “ ? . ; ù).
Use only USB memory sticks in FAT or FAT32
format (File Allocation Table).
We recommend using the original USB
cable for the portable device.
Telephone
Pairing a Bluetooth® telephone
Up to 10 phones can be paired to the system.
Activate the Bluetooth function on the telephone
beforehand and ensure that it is "visible to all"
(telephone configuration).
To complete the pairing, whichever procedure is
used (from the telephone or from the system),
ensure that the code is the same in the system
and in the telephone.
The services available depend on the
network, the SIM card and the
compatibility of the Bluetooth devices used.
Check for services availability in the phone's
manual and with the operator.
The profiles compatible with the system
are: HFP, OPP, PBAP, DID, A2DP, AVRCP, SPP
and PAN.
Go to the Brand's website for more information
(compatibility, additional help, etc.).
Procedure from the telephone
Select the name of the system in the list of
devices detected.
In the system, accept the connection request
from the telephone.
Procedure from the system
Press the Home button to access the
menus.
Select the "Telephone" menu.
Press "Manage connections".
The list of telephones detected is displayed.
Select the name of the telephone in the list.
The system offers to connect the telephone with
two profiles:
–

as "

Telephone": hands-free kit, telephone only.
–

as "

Streaming": wireless playing of audio files
on the telephone.
The system cannot be connected to
multiple telephones with the same profile.
No more than 2 phones can be connected
simultaneously (1 per profile).
The Bluetooth profiles chosen on the
phone have priority over the profiles
selected on the system.
If the pairing procedure fails, it is recommended
that you deactivate and then reactivate the
Bluetooth function on the telephone.
Depending on the type of telephone, the
option is given to accept or not accept the
transfer of contacts and the call log.

181Touch screen BLUETOOTH audio system10
► Press the "Radio Settings" button then select
"Update list". The radio reception is cut off while
searching for available stations (approximately
30 seconds).
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►  Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly.
The audio system is unable to process certain
types of character.
►  Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►  Start playback from the device.
Track names and playing times are not displayed
on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
► 
Check that the telephone has Bluetooth
switched on.
►  Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►  Check the compatibility of the telephone on
the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
Ambient noise affects the quality of the telephone
call.
►  Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
►  Reduce ambient noise (close windows, reduce
ventilation, slow down, etc.).
The contacts are not listed in alphabetical order.
Some telephones offer display options. Depending
on the settings chosen, contacts can be
transferred in a specific order.
►  Modify the telephone directory display
settings.
Settings
When the treble and bass settings are changed,
the ambience is deselected.
When the ambience is changed, the treble and
bass settings are reset. Selecting an ambience imposes the treble and
bass settings, and vice versa.
► 
Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
There is a difference in sound quality between
audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►  Check that the sound settings are appropriate
to the sources listened to. Adjust the sound
functions to the middle position.
When the engine is off, the system switches off
after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►  Start the vehicle’s engine to increase the
charge of the battery.

190
DS CONNECT RADIO11
Depending on the smartphone, it may be
necessary to activate the "Android Auto"
function.
During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
When connecting a smartphone to the
system, we recommend enabling
Bluetooth
® on the smartphone.
Telephone connected by Bluetooth®
From the system, press "Telephone" to
display the main page.
Press the "PHONE" button to display the
secondary page.
Press "Android Auto" to start the
application in the system.
Access to the different audio sources remains
available in the margin of the Android Auto
display, using the touch buttons located in the
upper bar.
Access to the menus for the system is possible at
any time using the dedicated buttons.
There may be a pause before applications
become available, depending on the
quality of the network.
Pairing a Bluetooth® telephone
The services available depend on the
network, the SIM card and the
compatibility of the Bluetooth devices used.
Consult the telephone user guide and the
service provider to check which services are
available.
The Bluetooth function must be activated
and the telephone configured as "Visible
to all” (in the telphone settings).
To complete the pairing, whichever procedure is
used (from the telephone or from the system),
ensure that the code is the same in the system
and in the telephone.
If the pairing procedure fails, we
recommend deactivating and then
reactivating the Bluetooth function on the
telephone.
Procedure from the telephone
Select the name of the system in the list of
detected devices.
In the system, accept the connection request
from the telephone.
Procedure from the system
Press Telephone to display the main page.
Press "Bluetooth search".
The list of detected telephones is
displayed.
Select the name of the chosen telephone
in the list.
Connection sharing
The system offers to connect the telephone with
3 profiles:
–
"Telephone" (hands-free kit, telephone only),
–
“Streaming" (streaming: wireless playing of
audio files on the telephone),
–
"Mobile internet data".
Select one or more profiles.
Press "OK" to confirm.
Depending on the type of telephone, you may by
prompted to accept the transfer of contacts and
messages.
The ability of the system to connect just
one profile depends on the telephone.
All three profiles may connect by default.
The profiles compatible with the system
are: HFP, OPP, PBAP, A2DP, AVRCP, MAP
and PAN.
Visit the Brand's website for more information
(compatibility, additional help, etc.).
Automatic reconnection
On returning to the vehicle, if the last telephone
connected is present again, it is automatically
recognised and within about 30 seconds
after switching on the ignition, the pairing is
established automatically (Bluetooth activated).
To modify the connection profile:
Press Telephone to display the main page.
Press the "PHONE" button to access the
secondary page.
Press "Bluetooth connection" to display
the list of paired devices.
Press the "Details" button for a paired
device.
Select one or more profiles.
Press "OK" to confirm.
Managing paired telephones
This function lets you connect or disconnect a
device or delete a pairing.
Press Telephone to display the main page.
Press the "PHONE" button to access the
secondary page.
Press "Bluetooth connection" to display
the list of paired devices.
Press on the name of the telephone
selected in the list to disconnect it.
Press again to connect it.
Deleting a telephone
Press the basket at the top right of the
screen to display a basket alongside the
telephone chosen.
Press the basket alongside the telephone
chosen to delete it.

194
DS CONNECT RADIO11
stick (multiplication by 10 of the cataloguing
time).
► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly.
The audio system is unable to process certain
types of character.
►  Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►  Start playback from the device.
Track names and playing times are not displayed
on the audio streaming screen.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►  Check that the telephone has Bluetooth
switched on.
►  Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►  Check the compatibility of the telephone on
the Brand's website (services). Android Auto and CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
► 
Use genuine USB cables to ensure
compatibility.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►  Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.
Ambient noise affects the quality of the telephone
call.
►  Reduce ambient noise (close windows, reduce
ventilation, slow down, etc.).
The contacts are not listed in alphabetical order.
Some telephones offer display options. Depending
on the settings chosen, contacts can be
transferred in a specific order.
►  Modify the telephone directory display
settings.Settings
When the treble and bass settings are changed,
the ambience is deselected.
When the ambience is changed, the treble and
bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
►  Modify the treble and bass or ambience
settings to obtain the desired musical ambience. When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
► 
Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a difference in sound quality between
audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
►  Check that the sound settings are appropriate
to the sources listened to. Adjust the sound
functions to the middle position.
When the engine is off, the system switches off
after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►  Start the vehicle’s engine to increase the
charge of the battery.