2018 CITROEN C4 service

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C4-cactus_en_Chap07_info-pratiques_ed01-2016
Freezing of the AdBlue® additive
The AdBlue
® additive freezes at
temperatures   below   around   -11°C.
The
 
SCR
 
system   includes   a   heater  
f

or the AdBlue
® tank, allowing you to c
ontinue
 
driving   in   very   cold   conditions.
Topping-up the AdBlue® additive
Precautions in useFilling the AdBlue® tank is an operation i
ncluded in every routine service on your
vehicle
 
by
 
a
 
CITROËN   dealer   or   a   qualified  
w

orkshop.
Nevertheless,
 
given   the   capacity   of   the   tank,  
i

t
 
may
 
be
 
necessary   to   top-up   the   additive  
b

etween
 
services,
  more   particularly   if   an   alert  
(

warning
 
lamps
 
and   a   message)   signals   the  
r

equirement.
You
 
can
 
got
 
to
 
a
 
CITROËN   dealer   or   a   qualified  
w

orkshop.
If
 
you
 
envisage
 
topping-up   yourself,   please  
r

ead
 
the
 
following
 
warnings   carefully. Keep AdBlue
® out of the reach of
children,
 
in
 
its
  original   bottle.
Never transfer AdBlue
® to another
container:
 
it
 
would
 
lose
  its   purity. Never
  dilute   the   additive   with   water.
Never pour the additive into the Diesel
fuel   tank.
Never   top-up   from   an   AdBlue®
dispenser
 
reserved
 
for
 
heavy
 
goods  
v

ehicles.
Use only AdBlue
® additive that meets the I
SO 22241
 
standard.
The
 
supply
 
in
 
a
 
non-drip   bottle   simplifies  
t

opping-up.
 
You
 
can   obtain   1.89   litre   (half   a   US  
g

allon)
 
bottles
 
from   a   CITROËN   dealer   or   a  
q

ualified
 w

orkshop.
The AdBlue® additive is an urea-based
solution.
 
This   liquid   is   non-flammable,  
c

olourless
 
and   odourless   (kept   in   a   cool   area).
In
 
the
 
event
 
of   contact   with   the   skin,   wash  
t

he
 
affected
 
area   with   soap   and   water.   In   the  
e

vent
 
of
 
contact   with   the   eyes,   wash   (irrigate)  
t

he
 
eyes
 
with   large   amounts   of   water   or   with  
a

n
 
eye
 
wash
  solution   for   at   least   15   minutes.  
I

f
 
a
 
burning
 
sensation   or   irritation   persists,   get  
m

edical
 
attention.
If
 
swallowed,   immediately   wash   out   the   mouth  
w

ith
 
clean
 
water   and   then   drink   plenty   of   water.
In
 
certain
 
conditions   (high   ambient  
t

emperature,
  for   example),   the   risk   of   release  
o

f
 
ammonia
 
cannot   be   excluded:   do   not   inhale  
t

he
 
product.
 
Ammonia   vapour   has   an   irritant  
e

ffect
 
on
 
mucous   membranes   (eyes,   nose   and  
t

hroat).
7
Practical information

214
C4-cactus_en_Chap08_En-cas-de-panne_ed01-2016
Charging the battery using
a battery charger
For optimum service life of the battery, it is essential   to   maintain   an   adequate   state   of  
c

harge.
In
  some   circumstances   it   may   be   necessary   to  
c

harge   the   battery:
-

i
f you use your vehicle essentially for short
journeys,
-
 
i
f   the   vehicle   is   to   be   taken   off   the   road   for  
s

everal   weeks.
Contact
  a   CITROËN   dealer   or   a   qualified  
w

orkshop. It is not necessary to disconnect the
battery.
Never
  try   to   charge   a   frozen   battery.
If the battery has been frozen, have
it
  checked   by   a   CITROËN   dealer   or   a  
q

ualified   workshop,   who   will   check   that  
t

he   internal   components   have   not   been  
d

amaged   and   the   casing   is   not   cracked,  
w

hich   could   cause   a   leak   of   toxic   and  
c

orrosive   acid.
If
  you   envisage   charging   your   vehicle's  
b

attery   yourself,   use   only   a   charger  
c

ompatible   with   lead-acid   batteries   of   a  
n

ominal   voltage   of   12   V.
If this label is present, it is essential
to
  use   only   a   12   V   charger,   to   avoid  
c

ausing   irreversible   damage   to   the  
e

lectrical   components   related   to   the  
S

top   &   Start   system. Follow the instructions for use provided
by
  the   manufacturer   of   the   charger.
Never
  reverse   polarities.
F
 
S
witch   off   the   ignition.
F
 
S
witch   off   all   electrical   consumers   (audio  
s

ystem,   lighting,   wipers, ...).
F
 
S
witch   off   the   charger   B   before   connecting  
t

he cables to the battery, so as to avoid any
dangerous
 spar

ks.
F
 
E
nsure   that   the   charger   cables   are   in   good  
c

ondition.
F
 
C
onnect   the   charger   B   cables   as   follows:
-

t
he positive (+) red cable to the (+)
terminal
  of   the   battery   A,
-
 
t
he   negative   (-)   black   cable   to   the   earth  
p

oint C   on   the   vehicle.
F
 
A
t   the   end   of   the   charging   operation,   switch  
o

ff   the   charger   B   before   disconnecting   the  
c

ables   from   the   battery   A.
In the event of a breakdown

216
C4-cactus_en_Chap08_En-cas-de-panne_ed01-2016
To w i n g
General recommendations
Observe the legislation in force in your country.
E nsure   that   the   weight   of   the   towing   vehicle   is   higher   than   that   of   the   towed   vehicle.
The
  driver   must   remain   at   the   wheel   of   the   towed   vehicle   and   must   have   a   valid   driving   licence.
When
  towing   a   vehicle   with   all   four   wheels   on   the   ground,   always   use   an   approved   towing   arm;
 r

ope   and   straps   are   prohibited.
The
  towing   vehicle   must   move   off   gently.
When
  towing   a   vehicle   with   the   engine   off,   there   is   no   longer   any   power   assistance   for   braking
 o

r   steering.
In
  the   following   cases,   you   must   always   call   on   a   professional   recovery   service:
-
 
v
ehicle   broken   down   on   a   motor way   or   fast   road,
-
f

our-wheel drive vehicle,
-
 
w
hen   it   is   not   possible   to   put   the   gearbox   into   neutral,   unlock   the   steering,   or   release   the
 par

king
 b
rake,
-
 
t
owing   with   only   two   wheels   on   the   ground,
-
 
w
here   there   is   no   approved   towing   arm   available...
Procedure
 
for
 
having
 
your
 
vehicle
 
towed
 
or
 
for
 
towing
 
another   vehicle   using   a   removable   towing   eye.
The towing eye is stowed under the boot floor,
or
 
may
 
be
 
located
 
under
 
the
 
front
 
passenger
 sea
t, d
epending o
n v
ersion.
In the event of a breakdown

226
C4-cactus_en_Chap10a_BTA_ed01-2016
Emergency or assistance call
If an impact is detected by the airbag control unit, and independently of
the
  deployment   of   any   airbags,   an  
e

mergency   call   is   made   automatically.
Localised Emergency Call
In an emergency, press this button   for   more   than   2   seconds.
Flashing
  of   the   green   indicator  
l

amp   and   a   voice   message  
c

onfirm   that   the   call   has  
b

een   made   to   the   "Localised  
E

mergency   Call"*   centre.
Pressing
 
this
 
button   again   immediately   cancels  
t

he
 
call.
The
 
green
 
indicator   lamp   goes   off.
At
 
any
 
time,
 
pressing   this   button   for   more   than  
8

 
seconds
 
cancels   the   call.
The
 
green
 
indicator   lamp   remains   on   (without  
f

lashing)
 
when   communication   is   established.
It
 
goes
 
off
 
at
 
the   end   of   the   call.
This call is dealt with by the "Localised
Emergency
 
Call"   centre,   which   receives  
l

ocating
 
information   from   the   vehicle   and  
c

an send a detailed alert to the appropriate
emergency
 ser

vices.
In countries in which a centre is not
operational,
 
or   when   the   locating   service  
h

as
 
been
 
expressly   declined,   the   call   is   dealt  
w

ith
 
directly
 
by   the   emergency   services   (112)  
w

ithout
 
the
 
vehicle   location. *
  
T
hese   services   are   subject   to   conditions   and  
a

vailability.
 C

onsult   a   CITROËN   dealer.
If
  you   benefit   from   the   CITROËN
 C

onnect   Box   offer   with   the   SOS   and
 a

ssistance   pack   included,   there   are
 a

dditional services available to you in
your MyCITROËN personal space, via
the CITROËN Internet website in your
country,
  accessible   on   www.citroen.com.
Audio and Telematics

227
C4-cactus_en_Chap10a_BTA_ed01-2016
Localised Assistance Call
If you purchased your vehicle outside
the  CITROËN   dealer   network,   we  
i

nvite   you   to   have   a   dealer   check   the  
c

onfiguration   of   these   services   and,   if  
d

esired,   modified   to   suit   your   wishes.
In
  a   multi-lingual   country,   configuration  
i

s possible in the official national
language
  of   your   choice.
For technical reasons, particularly
to
  improve   the   quality   of   Telematic  
s

ervices   to   customers,   the  
m

anufacturer   reserves   the   right   to  
c

arry   out   updates   to   the   vehicle's   on-
board
  telematic   system.
The
 
fault
 
with
 
the
 
system
 
does
 
not
 
p

revent
 
the
 
vehicle
 
being
 
driven. Press
 
this
 
button
 
for
 
more
 
than
 

2
 
seconds
 
to
 
request
 
assistance
 i
f
 
the
 
vehicle
 
breaks
 
down.
A
 
voice
 
message
 
confirms
 
that
 
t

he
 
call
 
has
 
been
 
started*.
Pressing
 
this
 
button
 
again
 
immediately
 
cancels
 
t

he
 
request.
The
 
cancellation
 
is
 
confirmed
 
by
 
a
 
voice
 
m

essage.
The
 
orange
 
indicator
 
lamp
 
is
 
on
 
fixed:
 
the
 
back-
up
 
battery
 
should
 
be
 
replaced.
In
 
both
 
cases,
 
the
 
emergency
 
and
 
assistance
 
c

alls
 
service
 
may
 
not
 
work.
Contact
 
a
 
qualified
 
repairer
 
as
 
soon
 
as
 
p

ossible.
Operation of the system
When the ignition is switched on, t he   green   indicator   lamp   comes  
o

n   for   3   seconds   indicating   that  
t

he   system   is   operating   correctly.
The
  orange   indicator   lamp  
f

lashes   then   goes   off:   the   system  
h

as   a   fault.
*
  
T
hese   services   are   subject   to   conditions   and  
a

vailability.
 C

onsult   a   CITROËN   dealer.
.
Audio and Telematics

229
C4-cactus_en_Chap10b_SMEGplus_ed01-2016
7-inch touch screen tablet
GPS satellite navigation - Multimedia audio - Bluetooth® telephone
Contents
First
 
steps
 2 30
Steering
 
mounted
 
controls
 
2
33
Menus
 
2
34
Media
 23

6
Radio
2

42
DAB
 
(Digital
 
Audio
 
Broadcasting)
 
radio  
2
44
Music

2
46
Navigation
 2

50
Navigation
 
-
 
Guidance
 
2
58
Traffic
 26

2
Configuration
 26

4
Connected services
2

72
CITROËN
 
Multicity
 
Connect
 
2
73
Telephone


274
Frequently
 
asked
 
questions
 
2
82
The
 
system
 
is
 
protected
 
in
 
such
 
a
 
way
 
that
 
it
 
will
 
only
 
operate
 
in
 
y

our
 
vehicle. As
 
a
 
safety
 
measure,
 
the
 
driver
 
should
 
only
 
carry
 
out
 
operations  
w

hich
 
require
 
prolonged
 
attention
 
while
 
the
 
vehicle
 
is
 
stationary.
The
 
display
 
of
 
an
 
energy
 
economy
 
mode
 
message
 
signals
  that  
e

lectrical
 
systems
 
operating
 
are
 
going
 
into
 
standby.
Refer
 
to
 
the
 
energy
 
economy
 
mode
 
section.
.
Audio and Telematics

235
C4-cactus_en_Chap10b_SMEGplus_ed01-2016
Telephone
Configuration Connected services
Connect a telephone by Bluetooth®.
Adjust
 
the
 
audio
 
settings
 
(balance,
 a
mbience...),
 
the
 
brightness
 
of
 
the
 
instruments
 
a

nd
 
controls,
 
the
 
display
 
settings
 
(language,
 
u

nits,
 
date,
 
time...)
 
and
 
access
 
the
 
interactive
 
h

elp
 
for
 
the
 
main
 
vehicle
 
systems
 
and
 
warning
 
lam

ps. CITROËN MULTICITY CONNECT
Connect to an applications portal to facilitate,
make
 
safe
 
and
 
personalise
 
journeys
 
by
 
means
 
o

f
 
a
 
connection
 
key
 
available
 
on
 
subscription
 
f

rom
 
a
 
CITROËN
 
dealer.
(Depending
 o

n
 e

quipment)
.
Audio and Telematics

244
C4-cactus_en_Chap10b_SMEGplus_ed01-2016
Display of options:
i f   active   but   not   available,   the   display   will   be   greyed   out,
if
  active   and   available,   the   display   will   be   blank. Display
  of   "Radiotext"   for  
t

he   current   station.
Select   the   audio   source.
Display   the   "DAB"   band.
Display
 
of
 
the   name   of   the  
c

urrent
 
station.
Short-cut:   access   to   the   choice   of   audio   source,  
t

he   list   of   stations   (or   titles   depending   on   the  
s

ource)   or   temperature   adjustment.
Select   the   radio   station.
Any
 
thumbnail
 
broadcast
 
by
 
t

he
 
station.
Preset stations,
buttons  1   to   15.
Short   press:   select   the  
p

reset   radio   station.
Long   press:   preset   a   radio  
s

tation.
Next
 "
Multiplex".
Next   radio   station.
Secondary
 p

age.
Display
 
the
 
name
 
and
 
n

umber
 
of
 
the
 
multiplex
 
ser

vice
 b

eing
 u

sed.
Previous
 "

Multiplex".
Previous
 
radio
 
station.
DAB (Digital Audio Broadcasting) radio
If the "DAB" radio station being listened to is not a
vailable   on   "FM",   the   "DAB   FM"   option   is   greyed   out.
Journaline® is a text-based information service designed for digital radio systems.
I
t
 
provides
 
text-based   information   structured   around   topics   and   sub-topics.
This
 
service   is   available   from   the   "LIST   OF   DAB   STATIONS"   page.
Audio and Telematics