2018 CHRYSLER PACIFICA VIN number

compatible format and is playable on other players. To help
avoid playback problems, use the following guidelines
when recording discs.
•Open sessions are ignored. Only sessions that are closed
are playable.
• For multi-session CDs that contain only multiple CD-
Audio sessions, the player will renumber the tracks so
each track number is unique.
• For CD Data (or CD-ROM) discs, always use the ISO-
9660 (Level 1 or Level 2), Joliet, or Romeo format. Other
formats (such as HFS, or others) are not supported.
• The player recognizes a maximum of 2000 files and 255
folders (includes the ROOT folder) per CD-R and
CD-RW disc.
• Mixed media recordable DVD formats will only play the
Video_TS portion of the disc.
If you are still having trouble writing a disc that is playable
in the Blu-ray Disc player, check with the disc recording
software publisher for more information about burning
playable discs.
The recommended method for labeling recordable discs
(CD-R, CD-RW, and DVD-R) is with a permanent marker. Do not use adhesive labels as they may separate from the
disc, become stuck, and cause permanent damage to the
DVD player.
Compressed Audio Files (MP3, WMA and AAC)
The Blu-ray Disc player is capable of playing MP3
(MPEG-1 Audio Layer 3), WMA (Windows Media Audio)
files and AAC (Advanced Audio Coding) from a CD Data
disc (usually a CD-R or CD-RW) or DVD Data disc (usually
a DVD-R or DVD-RW).
•
The Blu-ray Disc player always uses the file extension to
determine the audio format, so MP3 files must always
end with the extension “.mp3” or “.MP3” and WMA
files must always end with the extension “.wma” or
“.WMA” and AAC files must always end with the
extension and “.aac” or “.AAC” or “m4a”. To prevent
incorrect playback, do not use these extensions for any
other types of files.
• For MP3 files, ID3v1, ID3v2 tag data (such as artist
name, track title, album, etc.) are supported.
• Any file that is copy protected (such as those down-
loaded from many online music stores) will not play. The
Blu-ray player will automatically skip the file and begin
playing the next available file.
644 MULTIMEDIA

Using Do Not Disturb
With Do Not Disturb, you can disable notifications from
incoming calls and texts, allowing you to keep your eyes
on the road and hands on the wheel. For your convenience,
there is a counter display to keep track of your missed calls
and text messages while you were using Do Not Disturb.
Do Not Disturb can automatically reply with a text mes-
sage, a call or both, when declining an incoming call and
send it to voicemail.
Automatic reply messages can be:
•“I am driving right now, I will get back to you shortly.”
• Create a custom auto reply message up to 160 characters.
While in Do Not Disturb, Conference Call can be selected
so you can still place a second call without being inter-
rupted by incoming calls. NOTE:
•
Only the beginning of your custom message will be seen
on the touchscreen.
• Reply with text message is not compatible with iPhones.
• Auto reply with text message is only available on
phones that supporting Bluetooth MAP.
Android Auto — If Equipped
NOTE: Feature availability depends on your carrier and
mobile phone manufacturer. Some Android Auto features
may or may not be available in every region and/or
language.
Android Auto allows you to use your voice to interact with
Android’s best-in-class speech technology through your
vehicle’s voice recognition system, and use your smart-
phone’s data plan to project your Android powered smart-
phone and a number of its apps onto your Uconnect
touchscreen. Connect your Android 5.0 (Lollipop), or
higher, to one of the media USB ports, using the factory-
provided USB cable, and press the new Android Auto icon
that replaces your “Phone” icon on the main menu bar to
begin Android Auto. Push and hold the VR button on the
steering wheel, or press and hold the “Microphone” icon
10
MULTIMEDIA 665

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
672 CUSTOMER ASSISTANCE

Any communication to the manufacturer’s customer center
should include the following information:
•Owner’s name and address
• Owner’s telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 247-9753
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
Puerto Rico And U.S. Virgin Islands
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 247-9753
Fax: (787) 782-3345
11
CUSTOMER ASSISTANCE 673

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are accepted.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
676 CUSTOMER ASSISTANCE

Hitches............................... .409
Minimum Requirements ....................413
Tips ................................. .417
Trailer And Tongue Weight ..................413
Wiring ............................... .416
Trailer Towing Guide ........................410
Trailer Weight ............................ .410
Transaxle Automatic ............................ .317
Operation ............................. .317
Transmission ............................. .319
Automatic ..........................319, 516
Maintenance ............................516
Transporting Pets ..........................300
Tread Wear Indicators .......................531
Turn Signals ........................94, 207, 435
Uconnect Theater ............................... .617
Uconnect Settings ..................... .31, 564
Uconnect 4C/4C Nav With 8.4-Inch Display ........591
Uconnect 4 With 7-Inch Display ................565
Uconnect Settings Customer Programmable Features ..........31, 564
Uconnect Voice Command ....................651 Umbrella Holder
.......................... .164
Uniform Tire Quality Grades ..................540
Universal Garage Door Opener (HomeLink) ........154
Universal Transmitter ........................154
Unleaded Gasoline ........................ .550
Untwisting Procedure, Seat Belt ................246
USB....................................616
Vacuum .................................147
Stow ‘n Vac ............................147
Vanity Mirrors .............................93
Vehicle Identification Number (VIN) .............548
Vehicle Loading ........................405, 524
Vehicle Modifications/Alterations .................5
Vehicle Storage ............................131
V iscosity

, Engine Oil ........................497
Voice Recognition System (VR) .................651
Warning Lights (Instrument Cluster Descriptions) . . . .202
Warnings And Cautions .......................5
Warranty Information .......................675
Washers, Windshield ........................494
Washing Vehicle .......................... .543
Water Driving Through ........................ .420
12
INDEX 691