2018 CHRYSLER PACIFICA HYBRID service

NOTE:ParkSense will reduce the volume of the radio, if
on, when the system is sounding an audio tone.
Enabling And Disabling ParkSense
ParkSense can be enabled and disabled with the
ParkSense switch, located on the switch panel
below the Uconnect display.
When the ParkSense switch is pushed to disable the
system, the instrument cluster will display the
“PARKSENSE OFF” message for approximately five sec-
onds. Refer to “Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further information.
When the gear selector is moved to REVERSE and the
system is disabled, the instrument cluster display will
show the “PARKSENSE OFF” message for as long as the
vehicle is in REVERSE.
The ParkSense switch LED will be on when ParkSense is
disabled or requires service. The ParkSense switch LED
will be off when the system is enabled. If the ParkSense
switch is pushed, and requires service, the ParkSense
switch LED will blink momentarily, and then the LED will
be on. NOTE:
When KeySense feature is present, the ParkSense
System will reject customer input to turn the system off via
the hard switch. The instrument cluster display will show
KeySense in Use Selected Feature Cannot be Disabled 
message.Service The ParkSense Rear Park Assist System
During vehicle start up, when the ParkSense Rear Park
Assist System has detected a faulted condition, the instru-
ment cluster will actuate a single chime, once per ignition
cycle, and it will display the “PARKSENSE UNAVAIL-
ABLE WIPE REAR SENSORS” or the “PARKSENSE UN-
AVAILABLE SERVICE REQUIRED” message. Refer to “In-
strument Cluster Display” in “Getting To Know Your
Instrument Panel” for further information. When the gear
selector is moved to REVERSE and the system has detected
a faulted condition, the instrument cluster display will
show the PARKSENSE UNAVAILABLE WIPE REAR SEN-
SORS orPARKSENSE UNAVAILABLE SERVICE RE-
QUIRED message for five seconds while the vehicle is in
REVERSE. Under this condition, ParkSense will not oper-
ate and will read “OFF” over the arcs.
If “PARKSENSE UNAVAILABLE WIPE REAR SENSORS”
appears in the instrument cluster display make sure the
outer surface and the underside of the rear fascia/bumper
322 STARTING AND OPERATING

is clean and clear of snow, ice, mud, dirt or other obstruc-
tion and then cycle the ignition. If the message continues to
appear, see an authorized dealer.
If “PARKSENSE UNAVAILABLE SERVICE REQUIRED”
appears in the instrument cluster display, see an autho-
rized dealer.
Cleaning The ParkSense System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. Do not scratch
or poke the sensors. Otherwise, you could damage the
sensors.
ParkSense System Usage Precautions
NOTE:
•Ensure that the rear bumper is free of snow, ice, mud,
dirt and debris to keep the ParkSense system operating
properly.
• Jackhammers, large trucks, and other vibrations could
affect the performance of ParkSense.
• When you turn ParkSense off, the instrument cluster
will display “PARKSENSE OFF”. Furthermore, once you
turn ParkSense off, it remains off until you turn it on
again, even if you cycle the ignition. •
When you move the gear selector to the REVERSE
position and ParkSense is turned off, the instrument
cluster display will show “PARKSENSE OFF” message
for as long as the vehicle is in REVERSE.
• ParkSense, when on, will reduce the volume of the radio
when it is sounding a tone.
• Clean the ParkSense sensors regularly, taking care not to
scratch or damage them. The sensors must not be
covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense system might not detect an
obstacle behind the fascia/bumper, or it could provide a
false indication that an obstacle is behind the fascia/
bumper.
• ParkSense should be disabled when the liftgate is in the
open position.
• Use the ParkSense switch to turn the ParkSense system
OFF if objects, such as bicycle carriers, are placed within
12 inches (30 cm) from the rear fascia/bumper. Failure to
do so can result in the system misinterpreting a close
object as a sensor problem, causing the “PARKSENSE
UNAVAILABLE SERVICE REQUIRED” message to be
displayed in the instrument cluster display.
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STARTING AND OPERATING 323

The chime volume settings include LOW, MEDIUM, and
HIGH. The factory default volume setting is MEDIUM.
ParkSense will retain its last known configuration state
through ignition cycles.
Enabling And Disabling ParkSense
ParkSense can be enabled and disabled with the
ParkSense switch, located on the switch panel
below the Uconnect display.
When the ParkSense switch is pushed to disable the
system, the instrument cluster will display the
“PARKSENSE OFF” message for approximately five sec-
onds. Refer to “Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further information.
When the gear selector is moved to REVERSE and the
system is disabled, the instrument cluster display will
show the “PARKSENSE OFF” message for as long as the
vehicle is in REVERSE.
The ParkSense switch LED will be on when ParkSense is
disabled or requires service. The ParkSense switch LED
will be off when the system is enabled. If the ParkSense switch is pushed, and requires service, the ParkSense
switch LED will blink momentarily, and then the LED will
be on.
NOTE:
When KeySense feature is present, the ParkSense
System will reject customer input to turn the system off via
the hard switch. The instrument cluster display will show
KeySense in Use Selected Feature Cannot be Disabled 
message.
Service The ParkSense Park Assist System
During vehicle start up, when the ParkSense System has
detected a faulted condition, the instrument cluster will
actuate a single chime, once per ignition cycle, and it will
display the PARKSENSE UNAVAILABLE WIPE REAR
SENSORS, PARKSENSE UNAVAILABLE WIPE FRONT
SENSORS,orthePARKSENSE UNAVAILABLE SERVICE
REQUIRED message for five seconds. When the gear
selector is moved to REVERSE and the system has detected
a faulted condition, the instrument cluster display will
show a PARKSENSE UNAVAILABLE WIPE REAR SEN-
SORS, PARKSENSE UNAVAILABLE WIPE FRONT SEN-
SORS orPARKSENSE UNAVAILABLE SERVICE RE-
QUIRED pop up message for five seconds. After five
seconds, a vehicle graphic will be displayed with OFFat
either the front or rear sensor location depending on where
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STARTING AND OPERATING 333

the fault is detected. The system will continue to provide
arc alerts for the side that is functioning properly. These arc
alerts will interrupt thePARKSENSE UNAVAILABLE
WIPE REAR SENSORS, PARKSENSE UNAVAILABLE
WIPE FRONT SENSORS,orPARKSENSE UNAVAIL-
ABLE SERVICE REQUIRED messages if an object is
detected within the five second pop-up duration. The
vehicle graphic will remain displayed for as long as the
vehicle is in REVERSE.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
If PARKSENSE UNAVAILABLE WIPE REAR SENSORS
or PARKSENSE UNAVAILABLE WIPE FRONT SEN-
SORS appears in the instrument cluster display make sure
the outer surface and the underside of the rear fascia/
bumper and/or front fascia/bumper is clean and clear of
snow, ice, mud, dirt or other obstruction and then cycle the
ignition. If the message continues to appear see an autho-
rized dealer.
If the PARKSENSE UNAVAILABLE SERVICE RE-
QUIRED message appears in the instrument cluster dis-
play, see an authorized dealer.Cleaning The ParkSense System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. Do not scratch
or poke the sensors. Otherwise, you could damage the
sensors.
ParkSense System Usage Precautions
NOTE:
• Ensure that the front and rear bumper are free of snow,
ice, mud, dirt and debris to keep the ParkSense system
operating properly.
• Construction equipment, large trucks, and other vibra-
tions could affect the performance of ParkSense.
• When you turn ParkSense off, the instrument cluster
will display “PARKSENSE OFF.” Furthermore, once you
turn ParkSense off, it remains off until you turn it on
again, even if you cycle the ignition key.
• When you move the gear selector to the REVERSE
position and ParkSense is turned off, the instrument
cluster will display “PARKSENSE OFF” for five seconds
while the vehicle is in REVERSE.
• ParkSense, when on, will reduce the volume of the radio
when it is sounding a tone.
334 STARTING AND OPERATING

•Clean the ParkSense sensors regularly, taking care not to
scratch or damage them. The sensors must not be
covered with ice, snow, slush, mud, dirt or debris.
Failure to do so can result in the system not working
properly. The ParkSense system might not detect an
obstacle behind or in front of the appropriate fascia/
bumper, or it could provide a false indication that an
obstacle is behind or in front of the appropriate fascia/
bumper.
• Use the ParkSense switch to turn the ParkSense system
off if objects, such as bicycle carriers, are placed within
12 in (30 cm) from the rear fascia/bumper. Failure to do
so can result in the system misinterpreting a close object
as a sensor problem, causing the “PARKSENSE UN-
AVAILABLE SERVICE REQUIRED” message to be dis-
played in the instrument cluster.
• ParkSense should be disabled when the liftgate is in the
open position.
• There may be a delay in the object detection rate if the
object is moving. This may cause the automatic braking
application to be delayed.WARNING!
• Drivers must be careful when backing up even when
using ParkSense. Always check carefully behind
your vehicle, look behind you, and be sure to check
for pedestrians, animals, other vehicles, obstructions,
and blind spots before backing up. You are respon-
sible for safety and must continue to pay attention to
your surroundings. Failure to do so can result in
serious injury or death.
• Before using ParkSense, it is strongly recommended
that the ball mount and hitch ball assembly is
disconnected from the vehicle when the vehicle is
not used for towing. Failure to do so can result in
injury or damage to vehicles or obstacles because the
hitch ball will be much closer to the obstacle than the
rear fascia when the loudspeaker sounds the con-
tinuous tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending on its size
and shape, giving a false indication that an obstacle
is behind the vehicle.
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STARTING AND OPERATING 335

NOTE:
•To avoid inadvertent Electric Park Brake engagement,
you must ensure that the Auto Park Brake feature is
disabled before towing this vehicle (if rear wheels are on
the ground). The Auto Park Brake feature is enabled or
disabled via the customer programmable features in the
Uconnect Settings.
• When towing your vehicle, always follow applicable
state and provincial laws. Contact state and provincial
Highway Safety offices for additional details.
• If your vehicle is disabled and in need of commercial
towing service, please refer to “Towing A Disabled
Vehicle” in “In Case Of Emergency”.
Recreational Towing — All Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
CAUTION!
• DO NOT flat tow this vehicle. Damage to the drive-
train will result. If this vehicle requires towing,
make sure the drive wheels are OFF the ground.
(Continued)
CAUTION! (Continued)
•Ensure that the Electric Park Brake is released, and
remains released, while being towed.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
Recreational towing is allowed ONLY if the front wheels
are OFF the ground. This may be accomplished using a tow
dolly (front wheels off the ground) or vehicle trailer (all
four wheels off the ground). If using a tow dolly, follow this
procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the front wheels onto the tow dolly.
3. Apply the park brake.
4. Place the transmission in PARK.
5. Turn the ignition OFF.
6. Properly secure the front wheels to the dolly, following the dolly manufacturer’s instructions.
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STARTING AND OPERATING 373

IN CASE OF EMERGENCY
CONTENTS
HAZARD WARNING FLASHERS ............378
 ASSIST AND SOS MIRROR — IF EQUIPPED . . . .378
 BULB REPLACEMENT ....................384
▫ Replacement Bulbs ..................... .384
▫ Replacing Exterior Bulbs ..................386
 FUSES ............................... .390
▫ General Information .....................391
▫ Fuse Location ........................ .391
▫ Underhood Fuses ...................... .392
 JACKING AND TIRE CHANGING ...........400
▫ Preparations For Jacking .................401
▫ Jacking Instructions .....................401
▫ Road Tire Installation ....................405 
TIRE SERVICE KIT — IF EQUIPPED ..........407
 JUMP STARTING ....................... .418
▫ Preparations For Jump Start ...............420
▫ Jump Starting Procedure ..................421
 REFUELING IN EMERGENCY ..............422
 IF YOUR ENGINE OVERHEATS .............423
 FREEING A STUCK VEHICLE ..............424
 TOWING A DISABLED VEHICLE ............425
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .428
 EVENT DATA RECORDER (EDR) ............428
7

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers: •
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the Rearview Mirror.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the Rearview
Mirror or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the Rearview Mirror.
2. The LED light located between the ASSIST and SOS buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
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IN CASE OF EMERGENCY 379