WARNING!(Continued)
•Keep Tire Service Kit away from open flames or heat
source.
• A loose Tire Service Kit thrown forward in a collision
or hard stop could endanger the occupants of the
vehicle. Always stow the Tire Service Kit in the place
provided. Failure to follow these warnings can result
in injuries that are serious or fatal to you, your
passengers, and others around you.
• Take care not to allow the contents of Tire Service Kit
to come in contact with hair, eyes, or clothing. Tire
Service Kit sealant is harmful if inhaled, swallowed,
or absorbed through the skin. It causes skin, eye, and
respiratory irritation. Flush immediately with plenty
of water if there is any contact with eyes or skin.
Change clothing as soon as possible, if there is any
contact with clothing.
• Tire Service Kit Sealant solution contains latex. In
case of an allergic reaction or rash, consult a physi-
cian immediately. Keep Tire Service Kit out of reach
of children. If swallowed, rinse mouth immediately
with plenty of water and drink plenty of water. Do
not induce vomiting! Consult a physician immedi-
ately. Sealing A Tire With Tire Service Kit
Whenever You Stop To Use Tire Service Kit:
1. Pull over to a safe location and turn on the vehicle’s
Hazard Warning flashers.
2. Verify that the valve stem (on the wheel with the deflated tire) is in a position that is near to the ground.
This will allow the Tire Service Kit Hose to reach the
valve stem and keep the Tire Service Kit flat on the
ground. This will provide the best positioning of the kit
when injecting the sealant into the deflated tire and
running the air pump. Move the vehicle as necessary to
place the valve stem in this position before proceeding.
3. Place the transmission in PARK and cycle the ignition in the OFF position.
4. Apply the parking brake.
Setting Up To Use Tire Service Kit:
1. Uncoil the Sealant Hose and then remove the cap from the fitting at the end of the hose.
2. Place the Tire Service Kit flat on the ground next to the deflated tire.
7
IN CASE OF EMERGENCY 411
5. Pull the bottle away from the Compressor.
NOTE:
•For sealant bottle installation, follow these steps reverse
order.
• Replacement sealant bottles are available at authorized
service centers.JUMP STARTING
The vehicle requires its 12V battery power to turn-onthe
vehicle’s high voltage battery. The high voltage battery is
used to charge the 12V battery, provide electric vehicle
operation, and to start the vehicle’s gas engine. If the 12V
battery has been discharged, the vehicle can be jump
started using a set of jumper cables and a battery in
another vehicle or by using a portable battery booster pack.
If the vehicle’s high voltage battery has also been dis-
charged, it will need to be recharged before the vehicle can
be started:
• If the vehicle can be connected to a Level 1 or Level 2
charger where it is currently parked, the vehicle will still
require a jump start to allow the vehicle to begin the
battery charging process. Once the vehicle charging has
begun (indicated by the charge status indicator on top
the vehicle’s instrument panel), the jumper cables can be
removed from the vehicle jump posts.
• If the vehicle cannot be connected to a Level 1 or Level
2 charger where it is currently parked, the vehicle can be
moved by connecting 12V power to the vehicle’s jump
posts and then shifting the transmission from PARK
into NEUTRAL. Power provided by the jumper cables
will also allow the electric park brake to be released.
Remove The Bottle
418 IN CASE OF EMERGENCY
Carefully move the vehicle to a Level 1 or Level 2 charge
location. While the vehicle is being moved, the external
12V power must remained connected to the vehicle
jump posts.
NOTE: Be careful when moving the vehicle - ensure that
control of the vehicle is maintained. Also, ensure that
vehicle is secured to prevent unintentional movement
during and after moving the vehicle. If the external 12V
power becomes disconnected from the vehicle jump posts
or there is an interruption of the 12V power while moving
the vehicle, the vehicle’s transmission may engage PARK.
When the vehicle is at the charging location, shift the
transmission back to PARK, apply the electric park brake,
and start the high voltage battery charging. Once the
vehicle has been secured against unintentional movement
and high voltage battery charging has been initiated, the
jumper cables can be removed from the vehicle jump posts. Jump starting can be dangerous if done improperly so
please follow the procedures in this section carefully.
NOTE:
When using a portable battery booster pack, follow
the manufacturer ’s operating instructions and precautions.
WARNING!
Do not attempt jump starting if the battery is frozen. It
could rupture or explode and cause personal injury.
CAUTION!
Do not use a portable battery booster pack or any other
booster source with a system voltage greater than 12
Volts or damage to the battery, alternator or electrical
system may occur.
7
IN CASE OF EMERGENCY 419
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If temperature gauge reads “H”, pull over and
stop the vehicle. Idle the vehicle with the air condi-
tioner turned off until the pointer drops back into the
normal range. If the pointer remains on the “H”, turn
the vehicle off immediately, and call for service.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Then shift back and forth between DRIVE and
REVERSE while gently pressing the accelerator.
NOTE:Shifts between DRIVE and REVERSE can only be
achieved at wheel speeds of 5 mph (8 km/h) or less.
Whenever the transmission remains in NEUTRAL for more
than half a second, you must press the brake pedal to
engage DRIVE or REVERSE.
Use the least amount of accelerator pedal pressure that will
maintain the rocking motion without spinning the wheels
or holding down the accelerator pedal. NOTE:
Push the ESC Off switch to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control
System” in “Safety” for further information. Once the
vehicle has been freed, push the ESC Offswitch again to
restore ESC On mode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
(Continued)
424 IN CASE OF EMERGENCY
CAUTION!(Continued)
•Spinning the wheels too fast may lead to transmis-
sion overheating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting occurring).
(Continued)
CAUTION! (Continued)
•Allow the engine to idle with the transmission in
NEUTRAL for at least one minute after every five
rocking-motion cycles. This will minimize overheat-
ing and reduce the risk of transmission failure dur-
ing prolonged efforts to free a stuck vehicle.
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing Condition Wheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow FrontOK
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
7
IN CASE OF EMERGENCY 425
NOTE:
•You must ensure that the Auto Park Brake feature is
disabled before towing this vehicle (if rear wheels are on
the ground), to avoid inadvertent Electric Park Brake
engagement. The Auto Park Brake feature is enabled or
disabled via the customer programmable features in the
Uconnect Settings.
• Vehicles with a discharged battery or total electrical
failure when the Electric Parking Brake (EPB) is en-
gaged, will need a wheel dolly or jack to raise the rear
wheels off the ground when moving the vehicle onto a
flatbed.
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, this vehicle must be
towed with the front wheels OFF the ground (using a
towing dolly, or wheel lift equipment with the front wheels
raised).
NOTE: Ensure that the Electric Park Brake is released, and
remains released, while being towed.CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Damage
from improper towing is not covered under the New
Vehicle Limited Warranty.
Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery Points that
can be used to recover a disabled vehicle, located on the
underbody of the vehicle.
NOTE:
• Ensure that the towing service tow hooks are properly
seated and secured in the attachment points.
• This recovery tow feature should be used by a trained
professional only.
• Use approved receptacle location to free the disabled
vehicle from its environment.
426 IN CASE OF EMERGENCY
CAUTION!
Recovery feature:
•Is to be used by a professional ONLY.
• Is used only to provide recovery of the vehicle.
• Is NOT to be used to recover secondary vehicle.
• Is NOT to be used for transporting the vehicle over
the road, i.e. “Flat Towing”.
Recovery load should:
• Be applied at constant speed.
(Continued)
CAUTION! (Continued)
•Be applied parallel to the center line of the length of
the vehicle.
• Not be an abrupt acceleration.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
NOTE: The Safehold feature will engage the Electric Park
Brake whenever the driver’s door is opened (if the ignition
is ON, transmission is not in PARK, and brake pedal is
released). If you are towing this vehicle with the ignition in
the ON/RUN mode, you must manually disable the Elec-
tric Park Brake each time the driver’s door is opened, by
pressing the brake pedal and then releasing the EPB.
CAUTION!
• Do not use sling-type equipment when towing. Ve-
hicle damage may occur.
• When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
(Continued)
Front Recovery Points
7
IN CASE OF EMERGENCY 427
SERVICING AND MAINTENANCE
CONTENTS
SCHEDULED SERVICING .................431
▫ Maintenance Plan ...................... .432
▫ Heavy Duty Use Of The Vehicle ............434
ENGINE COMPARTMENT — HYBRID ........435
▫ Checking Oil Level .....................436
▫ Adding Washer Fluid ...................436
▫ Maintenance-Free Battery .................437
DEALER SERVICE ...................... .438
▫ Engine Oil .......................... .438
▫ Engine Oil Filter ...................... .440
▫ Engine Air Cleaner Filter .................440
▫ Accessory Drive Belt Inspection ............440
▫ Air Conditioner Maintenance ..............442
▫ Body Lubrication ..................... .445▫
Windshield Wiper Blades .................446
▫ Exhaust System ....................... .451
▫ Cooling System ....................... .453
▫ Brake System ........................ .458
▫ Automatic Transmission ..................460
RAISING THE VEHICLE ..................461
TIRES ............................... .461
▫ Tire Safety Information ..................461
▫ Tires — General Information ..............471
▫ Tire Types ........................... .477
▫ Spare Tires — If Equipped ................478
▫ Wheel And Wheel Trim Care ..............480
▫ T
ire Chains (Traction Devices) .............482
▫ Tire Rotation Recommendations ............483
8