Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
344 Customer Information
Canada
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user inthe U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:
Download owner's manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 338.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information.
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
Customer Information 351
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engine, electric drive unit, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner’s Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner ’s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00 to
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner ’s
Manual only. RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner Publications are
available for many current and past
model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday - Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. at: www.helminc.com
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
Customer Information 353
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0811.
In other Central America and
Caribbean Countries, call
52-722-236-0680.Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
electric drive unit performance, to
monitor the conditions for airbag
deployment and to deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
362 OnStar
Advanced Vehicle Diagnostics,
Remote Services, Roadside
Assistance, Turn-by-Turn
Navigation, and Hands-Free Calling
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar
—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 351.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
364 OnStar
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehiclesystem status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,” WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
370 Index
E
Electric Drive Unit . . . . . . . . . . . . . . 183
Electric Drive Unit Shift LockControl Function Check . . . . . . . 255
Electric Mode . . . . . . . . . . . . . . . . . . . 176
Electric Parking Brake . . . . . . . . . . 185
Electric Parking Brake Light . . . . 117
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 232
Electrical Requirements for
Battery Charging . . . . . . . . . . . . . . 227
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 262
Fuses and Circuit Breakers . . . 262
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 266
Overload . . . . . . . . . . . . . . . . . . . . . 261
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 269
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 356
Energy Efficiency Driving . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Energy Information . . . . . . . . . . . . . 132
Engine Air Cleaner/Filter . . . . . . . . . . . . . 243 Engine (cont'd)
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . .114
Compartment Overview . . . . . . . 239
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 120
Cooling System . . . . . 245, 248, 249
Drive Belt Routing . . . . . . . . . . . . 340
Exhaust . . . . . . . . . . . . . . . . . . . . . . 182
Oil Life System . . . . . . . . . . . . . . . 242
Oil Pressure Light . . . . . . . . . . . . 120
Overheating . . . . . . . . . . . . . . . . . . 250
Running While Parked . . . . . . . . 183
Engine Unavailable
Out of Fuel . . . . . . . . . . . . . . . . . . . 180
Entry Lighting . . . . . . . . . . . . . . . . . . . 151
Event Data Recorders . . . . . . . . . . 353
Exit Lighting . . . . . . . . . . . . . . . . . . . . 151
Extended Parking . . . . . . . . . . . . . . . 176
Extended Range Mode . . . . . . . . . 177
Extender, Seat Belt . . . . . . . . . . . . . . 63
Exterior Lamp Controls . . . . . . . . . 145
F
Filter, Engine Air Cleaner . . . . . . . . . . . 243
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 147
Flashers, Hazard Warning . . . . . . 148 Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 291
Changing . . . . . . . . . . . . . . . . . . . . . 299
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 323
Fluid Brakes . . . . . . . . . . . . . . . . . . . . . . . . 252
Washer . . . . . . . . . . . . . . . . . . . . . . . 250
Folding Mirrors . . . . . . . . . . . . . . . . . . 48
Forward Automatic Braking . . . . . 207
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 205
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 351
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 54
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 56
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Additives . . . . . . . . . . . . . . . . . . . . . 229
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 231
Filling the Tank . . . . . . . . . . . . . . . 229
Foreign Countries . . . . . . . . . . . . 229
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .110
Low Fuel Warning Light . . . . . . . 121
Requirements, California . . . . . 229
Function Check
Electric Drive Unit ShiftLock Control . . . . . . . . . . . . . . . . 255
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
374 Index
Plug-In Charging . . . . . . . . . . . . . . . 213
PowerButton . . . . . . . . . . . . . . . . . . . . . . . . 171
Door Locks . . . . . . . . . . . . . . . . . . . . . 42
Flows . . . . . . . . . . . . . . . . . . . . . . . . . 123
Indicator Gauge . . . . . . . . . . . . . . .112
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Outlets . . . . . . . . . . . . . . . . . . . . . . . 103
Protection, Battery . . . . . . . . . . . . 151
Retained Accessory (RAP) . . . 174
Windows . . . . . . . . . . . . . . . . . . . . . . . 49
Pregnancy, Using Seat Belts . . . . 63
Privacy Vehicle Data Recording . . . . . . . 353
Program Courtesy Transportation . . . . . . 347
Programmable Charging . . . . . . . . 123
Proposition 65 Warning,
California . . . . . . . . . . . .235, 253, 306, Back Cover
Propulsion Power Messages . . . 136
R
Radio Frequency Statement . . . . 351
Reading Lamps . . . . . . . . . . . . . . . . . 150
Ready Indicator . . . . . . . . . . . . . . . . . 121
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 57 Rear Seats (cont'd)
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 58
Rear Storage . . . . . . . . . . . . . . . . . . . . 96
Rear Vision Camera (RVC) . . . . . 201
Rearview Mirrors . . . . . . . . . . . . . . . . 49 Automatic Dimming . . . . . . . . . . . . . 49
Reclining Seatbacks . . . . . . . . . . . . . 54
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 335
Records Maintenance . . . . . . . . . . . . . . . . . . 337
Recreational Vehicle Towing . . . . 313
Regenerative Braking . . . . . . . . . . . 187
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 345
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 31, 32
Remote Start . . . . . . . . . . . . . . . . . . . . 38
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 77
Maintenance . . . . . . . . . . . . . . . . . . 336
Replacing Airbag System . . . . . . . . 77
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 90
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 64
Reporting Safety Defects Canadian Government . . . . . . . . 352 Reporting Safety Defects (cont'd)
General Motors . . . . . . . . . . . . . . . 352
U.S. Government . . . . . . . . . . . . . 352
Requirements
Electrical Battery Charging . . . 227
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 83
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 174
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 164
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 345
Rotation, Tires . . . . . . . . . . . . . . . . . . 284
Routing, Engine Drive Belt . . . . . . 340
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 183
S
Safety Defects ReportingCanadian Government . . . . . . . . 352
General Motors . . . . . . . . . . . . . . . 352
U.S. Government . . . . . . . . . . . . . 352
Safety Locks . . . . . . . . . . . . . . . . . . . . . 43
Safety Signal
Pedestrian . . . . . . . . . . . . . . . . . . . . 100
Safety System Check . . . . . . . . . . . . 63
Scheduling Appointments . . . . . . . 347