Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349113) - 2018 - crc - 10/12/17
Vehicle Care 237
Warning (Continued)
High voltage components are
identified by labels. Do not
remove, open, take apart,
or modify these components.
High voltage cable or wiring has
orange covering. Do not probe,
tamper with, cut, or modify high
voltage cable or wiring.
{Warning
It can be dangerous to work on
your vehicle if you do not have
the proper knowledge, service
manual, tools, or parts. Always
follow owner’s manual procedures
and consult the service manual
for your vehicle before doing any
service work.
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the proper service manual, see
Service
Publications Ordering Information
0 351.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Airbag System
Check 077.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0337.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
To open the hood:
1. Turn the vehicle off before opening the hood. If the vehicle
is on, the engine will start when the hood is opened.
See
Electric Mode 0176 and
Extended Range Mode 0177.
2. Pull the release handle with
this symbol. It is below the
instrument panel outboard of
the steering wheel.
3. Go to the front of the vehicleand locate the secondary
release lever under the front
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 243
include engine revolutions, engine
temperature, and miles driven.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A CHANGE ENGINE
OIL SOON message comes on.
Change the oil as soon as possible
within the next 1 000 km (600 mi).
It is possible that, if driving under
the best conditions, the oil life
system might indicate that an oil
change is not necessary for up to
two years. The engine oil and filter
must be changed at least once
every two years and, at this time,
the system must be reset. Your
dealer has trained service people
who will perform this work and reset
the system. It is also important to
check the oil regularly over the
course of an oil drain interval and
keep it at the proper level.If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 mi)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. To reset the
system:
1. Select REMAINING OIL LIFE on the DIC menu.
2. Press and hold
Vfor several
seconds while the Oil Life
display is active to reset the Oil
Life system.
3. 100% OIL LIFE will be displayed when the oil life
system is successfully reset.
The oil life system can also be reset
as follows: 1. Select REMAINING OIL LIFE on the DIC menu. 2. Fully press and release the
accelerator pedal three times
within five seconds.
If the CHANGE ENGINE OIL SOON
message comes back on when the
vehicle is started, the engine oil life
system has not reset. Repeat the
procedure.
Engine Air Cleaner/Filter
The engine air cleaner/filter is in the
engine compartment on the
passenger side of the vehicle. See
Engine Compartment Overview
0 239.
When to Inspect the Engine Air
Filter
For intervals on changing and
inspecting the engine air cleaner/
filter, see Maintenance Schedule
0 327.
How to Inspect the Engine Air
Filter
Do not start the engine or have the
engine running with the engine air
cleaner/filter housing open. Before
removing the engine air cleaner/
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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342 Customer Information
resolved by your dealership without
further help, in the U.S., call the
Chevrolet Customer Assistance
Center at 1-877-486-5846. In
Canada, call General Motors of
Canada Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give the
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification Number
(VIN). This is available from the
vehicle registration or title, or the
plate at the top left of the
instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first. STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600 , Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Company wants you to be aware of
Chevrolet VOLT Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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348 Customer Information
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your dealer for
information.Courtesy Rental Vehicle
For an overnight warranty repair, the
dealer may provide an available
courtesy rental vehicle or provide for
reimbursement of a rental vehicle.
Reimbursement is limited and must
be supported by original receipts as
well as a signed and completed
rental agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
Additional fees such as fuel usage
charges, taxes, levies, usage fees,
excessive mileage, or rental usage
beyond the completion of the repair
are also your responsibility.
It may not be possible to provide a
like vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Contact your dealer
for specific availability.
General Motors reserves the right to
unilaterally modify, change,
or discontinue Courtesy
Transportation at any time and to
resolve all questions of claim
eligibility pursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed