2018 CHEVROLET TAHOE infotainment

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
420 OnStar
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan. Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
OnStar 421
2. Say“Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada). Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
422 OnStar
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
For myChevrolet mobile app
information and compatibility, see
www.my.chevrolet.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
www.onstar.com for details and
system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
OnStar 423
3. Say the entire number withoutpausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply.
Advanced Diagnostics requires an
active OnStar paid service plan,
e-mail address on file, and
enrollment in Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly reports
of the vehicle’s health. Or press
Qto have an Advisor initiate a
remote diagnostic report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
432 Index
Chains, Tire . . . . . . . . . . . . . . . . . . . . 356
ChargingWireless . . . . . . . . . . . . . . . . . . . . . . 140
Charging System Light . . . . . . . . . 153
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 153
Ignition Transmission Lock . . . 317
Child Restraints Infants and Young Children . . . 107
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . .112
Older Children . . . . . . . . . . . . . . . . 105
Securing . . . . . . . . . . . . . . . . . 121, 123
Systems . . . . . . . . . . . . . . . . . . . . . . 109
Child-View Mirror . . . . . . . . . . . . . . . . 60
Circuit Breakers . . . . . . . . . . . . . . . . 325
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 378
Interior Care . . . . . . . . . . . . . . . . . . 382
Climate Control Systems
Dual Automatic . . . . . . . . . . . . . . . 192
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Cluster, Instrument . . . . . . . . . . . . . 143
Collision Damage Repair . . . . . . . 411
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 127 Compass . . . . . . . . . . . . . . . . . . . . . . . 136
Connections
OnStar . . . . . . . . . . . . . . . . . . . . . . . 421
Control Hill Descent . . . . . . . . . . . . . . . . . . 244
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 242
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 157
Control of a Vehicle . . . . . . . . . . . . . 202
Convenience Net . . . . . . . . . . . . . . . 129
Convex Mirrors . . . . . . . . . . . . . . . . . . 56
Coolant Engine Temperature Gauge . . 149
Cooling . . . . . . . . . . . . . . . . . . . . 192, 196
Cooling System . . . . . . . . . . . . . . . . . 305
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 410
Cruise Control . . . . . . . . . . . . . . . . . . 245 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Cruise Control, Adaptive . . . . . . . . 248
Cupholders . . . . . . . . . . . . . . . . . . . . . 127
Customer Assistance . . . . . . . . . . . 407
Offices . . . . . . . . . . . . . . . . . . . . . . . . 406
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 407 Customer Information
Service Publications
Ordering Information . . . . . . . . 413
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 404
D
Damage Repair, Collision . . . . . . . 411
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 417
OnStar . . . . . . . . . . . . . . . . . . . . . . . 417
Data Recorders, Event . . . . . . . . . 416
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 184
Defensive Driving . . . . . . . . . . . . . . . 202
Delayed Locking . . . . . . . . . . . . . . . . . 46
Diagnostics OnStar . . . . . . . . . . . . . . . . . . . . . . . 423
Distracted Driving . . . . . . . . . . . . . . . 201
Dome Lamps . . . . . . . . . . . . . . . . . . . 187
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 160
Delayed Locking . . . . . . . . . . . . . . . . 46
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Power Locks . . . . . . . . . . . . . . . . . . . . 45
Drive Belt Routing, Engine . . . . . . 403
Driver Assistance Systems . . . . . 255

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
Index 435
Headlamps (cont'd)High-Beam On Light . . . . . . . . . . 159
High/Low Beam Changer . . . . . 183
Lamps On Reminder . . . . . . . . . 160
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 74
Steering Wheel . . . . . . . . . . . . . . . 133
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Heated Mirrors . . . . . . . . . . . . . . . . . . . 58
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 222
Heating . . . . . . . . . . . . . . . . . . . . 192, 196
High-Beam On Light . . . . . . . . . . . . 159
High-Speed Operation . . . . . . . . . . 344
Hill and Mountain Roads . . . . . . . . 210
Hill Descent Control (HDC) . . . . . 244
Hill Descent Control Light . . . . . . . 157
Hill Start Assist (HSA) . . . . . . . . . . 241
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 84
HVAC . . . . . . . . . . . . . . . . . . . . . . 192, 196I
Ignition Positions . . . . . . . . . . 217, 219
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 317
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 55
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 157
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . 107
Infotainment . . . . . . . . . . . . . . . . . . . . 191
Infotainment System . . . . . . . . . . . . 417
Instrument Cluster . . . . . . . . . . . . . . 143
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 127
Instrument Panel Overview . . . . . . . 6
Interior Rearview Mirrors . . . . . . . . . 59
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 368
K
Keyless EntryRemote (RKE) System . . . . . 35, 41
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 30, 33
L
Labeling, Tire Sidewall . . . . . . . . . . 338 Lamps
Auxiliary Roof
Mounted Lamp . . . . . . . . . . . . . . 186
Daytime Running (DRL) . . . . . . 184
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 187
Exterior Controls . . . . . . . . . . . . . . 181
Exterior Lamps Off Reminder . . . . . . . . . . . . . . . . . . . 183
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 189
Front Turn Signal . . . . . . . . . . . . . 322
License Plate . . . . . . . . . . . . . . . . . 324
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 153
On Reminder . . . . . . . . . . . . . . . . . 160
Reading . . . . . . . . . . . . . . . . . . . . . . 188
Lane Change Alert (LCA) . . . . . . . 263
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . 264
Lane Keep Assist (LKA) . . . . . . . . 265
Lane Keep Assist Light . . . . . . . . . 157
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . 90
Lap-Shoulder Belt . . . . . . . . . . . . . . . 85
LATCH System Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 120
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . 112

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-11349385) - 2018 - crc - 11/3/17
Index 439
Seats (cont'd)Reclining Seatbacks . . . . . . . . . . . . 68
Second Row . . . . . . . . . . . . . . . . . . . . 75
Third Row Seat . . . . . . . . . . . . . . . . . 79
Second Row Seats . . . . . . . . . . . . . . 75
Securing Child Restraints . . . . . . . . . . . . . . . . 121, 123
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 159
OnStar . . . . . . . . . . . . . . . . . . . . . . . 420
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 53
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 53
Service . . . . . . . . . . . . . . . . . . . . . . . . . 199 Accessories and
Modifications . . . . . . . . . . . . . . . . 291
Doing Your Own Work . . . . . . . . 292
Maintenance Records . . . . . . . . 400
Maintenance, General Information . . . . . . . . . . . . . . . . . . 387
Parts Identification Label . . . . . 401
Publications Ordering Information . . . . . . . . . . . . . . . . . . 413
Scheduling Appointments . . . . . 410
Services Special Application . . . . . . . . . . . 394
Servicing the Airbag . . . . . . . . . . . . 103 Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 317
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 224
Out of Park . . . . . . . . . . . . . . . . . . . 225
Side Blind Zone Alert (SBZA) . . . 262
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 185
Special Application Services . . . . 394
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 402
Speedometer . . . . . . . . . . . . . . . . . . . 147
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 158
Start Assist, Hill . . . . . . . . . . . . . . . . . 241
Start Vehicle, Remote . . . . . . . . . . . 43
Starter Switch Check . . . . . . . . . . . 316
Starting the Engine . . . . . . . . . . . . . 221
Steering . . . . . . . . . . . . . . . . . . . . . . . . 203 Fluid, Power . . . . . . . . . . . . . . . . . . .311
Heated Wheel . . . . . . . . . . . . . . . . 133
Wheel Adjustment . . . . . . . . . . . . 132
Wheel Controls . . . . . . . . . . . . . . . 133
Steps
Power Assist . . . . . . . . . . . . . . . . . . . 52
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 322 Storage
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . 128
Center Console . . . . . . . . . . . . . . . 128
Convenience Net . . . . . . . . . . . . . 129
Glove Box . . . . . . . . . . . . . . . . . . . . 127
Instrument Panel . . . . . . . . . . . . . 127
Roof Rack System . . . . . . . . . . . . 129
Sunglasses . . . . . . . . . . . . . . . . . . . 128
Storage Compartments . . . . . . . . . 127
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 211
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 62
Sunglass Storage . . . . . . . . . . . . . . . 128
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 258
Infotainment . . . . . . . . . . . . . 191, 417
Roof Rack . . . . . . . . . . . . . . . . . . . . 129
Systems Driver Assistance . . . . . . . . . . . . . 255
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 147