2018 CHEVROLET SPARK phone

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-11348464) -
2018 - crc - 9/19/17
304 Customer Information
.Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner ’s manuals.
. Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle. To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-11348464) -
2018 - crc - 9/19/17
Customer Information 309
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0304.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 064.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-11348464) -
2018 - crc - 9/19/17
316 OnStar
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
Navigation
OnStar navigation requires a
specific OnStar service plan. Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display. For other
vehicles press
=as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-11348464) -
2018 - crc - 9/19/17
318 OnStar
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
For myChevrolet mobile app
information and compatibility, see
www.my.chevrolet.com.
An active OnStar service,
compatible device, factory-installed
remote start, and power locks are
required. Data rates apply. See
onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-11348464) -
2018 - crc - 9/19/17
OnStar 321
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 310.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-11348464) -
2018 - crc - 9/19/17
328 Index
Child Restraints (cont'd)Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 78
Older Children . . . . . . . . . . . . . . . . . . 72
Securing . . . . . . . . . . . . . . . . . . . . 86, 88
Systems . . . . . . . . . . . . . . . . . . . . . . . . 76
Circuit Breakers . . . . . . . . . . . . . . . . 237
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 274
Interior Care . . . . . . . . . . . . . . . . . . 279
Climate Control Systems . . . . . . . 160 Air Conditioning . . . . . . . . . . . . . . 160
Heating . . . . . . . . . . . . . . . . . . . . . . . 160
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Cluster, Instrument . . . . . . . . . . . . . 100
Clutch, Hydraulic . . . . . . . . . . . . . . . 219
Collision Damage Repair . . . . . . . 307
Compact Spare Tire . . . . . . . . . . . . 267
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 91
Compass . . . . . . . . . . . . . . . . . . . . . . . . 97
Connections OnStar . . . . . . . . . . . . . . . . . . . . . . . 317
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 193
Control of a Vehicle . . . . . . . . . . . . . 167
Convex Mirrors . . . . . . . . . . . . . . . . . . 42 Coolant
Engine Temperature
Warning Light . . . . . . . . . . . . . . . . 111
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 160
Cooling System . . . . . . . . . . . . . . . . . 220
Courtesy Lamps . . . . . . . . . . . . . . . . 131
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 306
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Covers
Wheel . . . . . . . . . . . . . . . . . . . . . . . . 258
Cruise Control . . . . . . . . . . . . . . . . . . 195 Light . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Customer Assistance . . . . . . . . . . . 303 Offices . . . . . . . . . . . . . . . . . . . . . . . . 302
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 303
Customer Information Service PublicationsOrdering Information . . . . . . . . 309
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 300
D
Damage Repair, Collision . . . . . . . 307
Danger, Warning, and Caution . . . . 2 Data Collection
OnStar . . . . . . . . . . . . . . . . . . . . . . . 313
Data Recorders, Event . . . . . . . . . 312
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 128
Defensive Driving . . . . . . . . . . . . . . . 166
Delayed Locking . . . . . . . . . . . . . . . . . 36
Devices Auxiliary . . . . . . . . . . . . . . . . . . . . . . 149
Diagnostics OnStar . . . . . . . . . . . . . . . . . . . . . . . 319
Distracted Driving . . . . . . . . . . . . . . . 166
Dome Lamps . . . . . . . . . . . . . . . . . . . 131
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . .114
Delayed Locking . . . . . . . . . . . . . . . . 36
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Locks . . . . . . . . . . . . . . . . . . . . 35
Drive Belt Routing, Engine . . . . . . 299
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 114
Driving Defensive . . . . . . . . . . . . . . . . . . . . . 166
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 167
For Better Fuel Economy . . . . . . . 23
Hill and Mountain Roads . . . . . . 170
If the Vehicle is Stuck . . . . . . . . . 172
Loss of Control . . . . . . . . . . . . . . . 168

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-11348464) -
2018 - crc - 9/19/17
330 Index
FusesEngine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 237
Fuses and Circuit Breakers . . . 237
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 239
G
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 231
GaugesFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Odometer . . . . . . . . . . . . . . . . . . . . . 102
Speedometer . . . . . . . . . . . . . . . . . 102
Tachometer . . . . . . . . . . . . . . . . . . . 102
Trip Odometer . . . . . . . . . . . . . . . . 102
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . 99
General Information Service and Maintenance . . . . . 284
Towing . . . . . . . . . . . . . . . . . . . . . . . . 207
Vehicle Care . . . . . . . . . . . . . . . . . . 210
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 91
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 304
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 233
Hands-Free Phone . . . . . . . . . . . . . 156
Hazard Warning Flashers . . . . . . . 130
Head Restraints . . . . . . . . . . . . . . . . . 48
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 232
Automatic . . . . . . . . . . . . . . . . . . . . . 129
Bulb Replacement . . . . . . . . . . . . 233
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 128
Flash-to-Pass . . . . . . . . . . . . . . . . . 128
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 233
High-Beam On Light . . . . . . . . . . .113
High/Low Beam Changer . . . . . 128
Lamps On Reminder . . . . . . . . . .113
Heated Front Seats . . . . . . . . . . . . . . 51
Heated Mirrors . . . . . . . . . . . . . . . . . . . 43
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 181
Heating . . . . . . . . . . . . . . . . . . . . . . . . . 160
High-Beam On Light . . . . . . . . . . . . 113
Hill and Mountain Roads . . . . . . . . 170
Hill Start Assist (HSA) . . . . . . . . . . 192
Home Page . . . . . . . . . . . . . . . . . . . . . 137
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Hood Ajar Light . . . . . . . . . . . . . . . . . 114
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 55
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Hydraulic Clutch . . . . . . . . . . . . . . . . 219
I
Ignition Positions . . . . . . . . . . 176, 178
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 229
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 40
Light . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Indicator Owner Manual . . . . . . . . . . . . . . . . 107
Vehicle Ahead . . . . . . . . . . . . . . . . 109
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 73
Infotainment . . . . . . . . . . . . . . . . . . . . 134
Instrument Cluster . . . . . . . . . . . . . . 100
Interior Rearview Mirrors . . . . . . . . . 43
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 268

Chevrolet Spark Owner Manual (GMNA-Localizing-U.S./Canada-11348464) -
2018 - crc - 9/19/17
Index 333
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Passenger Sensing System . . . . . 66
Perchlorate Materials Requirements, California . . . . . . 211
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 121
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 155
Bluetooth . . . . . . . . . . . . . . . . 149, 151
Hands-Free . . . . . . . . . . . . . . . . . . . 156
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 35
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . 132
Reduced Engine Light . . . . . . . . .113
Retained Accessory (RAP) . . . 183
Windows . . . . . . . . . . . . . . . . . . . . . . . 44
Power Steering Warning Lights . . . . . . . . . . . . . . . . . . . . . . . . . 109
Pregnancy, Using Seat Belts . . . . 58
Privacy
Vehicle Data Recording . . . . . . . 312 Program
Courtesy Transportation . . . . . . 306
Proposition 65 Warning,
California . . . . . . . . . . . .210, 228, 268, Back Cover
R
Radio Frequency Statement . . . . 310
Radio Reception . . . . . . . . . . . . . . . . 141
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 139
Satellite . . . . . . . . . . . . . . . . . . . . . . . 140
Reading Lamps . . . . . . . . . . . . . . . . . 132
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 52
Rear Vision Camera (RVC) . . . . . 197
Rear Window Washer/Wiper . . . . . 96
Rearview Mirrors . . . . . . . . . . . . . . . . 43
Reclining Seatbacks . . . . . . . . . . . . . 50
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 294
Records Maintenance . . . . . . . . . . . . . . . . . . 296
Recreational Vehicle Towing . . . . 271
Reduced Engine Power Light . . . 113
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 304 Remote Keyless Entry
(RKE) System . . . . . . . . . . 26, 27, 29
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 71
Maintenance . . . . . . . . . . . . . . . . . . 295
Replacing Airbag System . . . . . . . . 71
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 85
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 59
Reporting Safety Defects
Canadian Government . . . . . . . . .311
General Motors . . . . . . . . . . . . . . . .311
U.S. Government . . . . . . . . . . . . . .311
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 77
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 183
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 169
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 304
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 45
Roof Rack System . . . . . . . . . . . . . . . 92
Rotation, Tires . . . . . . . . . . . . . . . . . . 254
Routing, Engine Drive Belt . . . . . . 299