2018 CHEVROLET SILVERADO radio

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
464 Customer Information
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 456.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner ’s manuals.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Customer Information 471
Without Pouch: Owner’s
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday –Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170 Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Customer Information 473
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0811.
In other Central America and
Caribbean Countries, call
52-722-236-0680.
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
482 OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar—such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service.
See Radio Frequency Statement
0 471.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions. Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
OnStar 483
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0329. Added electrical equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Index 487
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 336
Accessory Power . . . . . . . . . . . . . . . 251
Active Fuel Management . . . . . . . 256
Add-On Electrical Equipment . . . 329
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 330
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 481
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 448
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . 247
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 60
Agreements Trademarks and License . . . . . 210
Air Cleaner/Filter, Engine . . . . . . . 351
Air Conditioning . . . . . .216, 218, 220
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 224
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 223
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 91
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 82
Passenger Sensing System . . . . 86 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 82
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 82
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 80
Where Are the Airbags? . . . . . . . . 78
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 90
Light On-Off . . . . . . . . . . . . . . . . . . 144
On-Off Light . . . . . . . . . . . . . . . . . . 144
On-Off Switch . . . . . . . . . . . . . . . . . . 84
Passenger Status Indicator . . . 146
Readiness Light . . . . . . . . . . . . . . 144
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 90
System Check . . . . . . . . . . . . . . . . . . 77
Alarm Vehicle Security . . . . . . . . . . . . . . . . 44
All-Season Tires . . . . . . . . . . . . . . . . 384
All-Terrain Tires . . . . . . . . . . . . . . . . . 386
AM-FM Radio . . . . . . . . . . . . . . . . . . . 185
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . 189
Multi-band . . . . . . . . . . . . . . . . . . . . 189
Antilock Brake System (ABS) . . . 273

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Index 491
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 358
Fast Idle System . . . . . . . . . . . . . . . . 251
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter, Engine Air Cleaner . . . . . . . . . . . 351
Fixed Mast Antenna . . . . . . . . . . . . 189
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 174
Flashers, Hazard Warning . . . . . . 175
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 408 Changing . . . . . . . . . . . . . . . . . . . . . 410
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Floor Console Storage . . . . . . . . . . 126
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 439
Fluid Automatic
Transmission . . . . . . . . . . . 347, 350
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 361
Four-Wheel Drive Transfer Case . . . . . . . . . . . . . . . 265
Power Steering . . . . . . . . . . . . . . . 359
Washer . . . . . . . . . . . . . . . . . . . . . . . 359
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 176 Bulb Replacement . . . . . . . . . . . . 373
Folding Mirrors . . . . . . . . . . . . . . . . . . 49 Forward Automatic Braking . . . . . 287
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 285
Four-Wheel Drive . . . . . . . . . . 265, 363
Four-Wheel-Drive Light . . . . . . . . . 150
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 471
Front Axle . . . . . . . . . . . . . . . . . . . . . . 364
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 59
Heated and Ventilated . . . . . . . . . . 65
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292 Additives . . . . . . . . . . . . . . . . . . . . . 293
Economy Driving . . . . . . . . . . . . . . . 32
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 296
Filling the Tank . . . . . . . . . . . . . . . 294
Foreign Countries . . . . . . . . . . . . 293
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 140
Low Fuel Warning Light . . . . . . . 153
Management, Active . . . . . . . . . . 256
Requirements, California . . . . . 293
Full-Size Spare Tire . . . . . . . . . . . . 420
Fuses
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 376 Fuses (cont'd)
Fuses and Circuit Breakers . . . 376
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 380, 381
G
Garage Door Opener . . . . . . . . . . . 168
Programming . . . . . . . . . . . . . . . . . 168
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 370
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 142
Engine Oil Pressure . . . . . . . . . . 141
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Odometer . . . . . . . . . . . . . . . . . . . . . 140
Speedometer . . . . . . . . . . . . . . . . . 140
Tachometer . . . . . . . . . . . . . . . . . . . 140
Trip Odometer . . . . . . . . . . . . . . . . 140
Voltmeter . . . . . . . . . . . . . . . . . . . . . 143
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 136
General Information Service and Maintenance . . . . . 441
Towing . . . . . . . . . . . . . . . . . . . . . . . . 296
Vehicle Care . . . . . . . . . . . . . . . . . . 335
Glove Box . . . . . . . . . . . . . . . . . . . . . . 124
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 465

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Index 495
Passenger Compartment AirFilter . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Passenger Sensing System . . . . . 86
Perchlorate Materials Requirements, California . . . . . . 336
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 160
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . 209
Bluetooth . . . . . . . . . . . . . . . . 203, 205
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . . . . . 333
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 41
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Outlets . . . . . . . . . . . . . . . . . . . . . . . 132
Protection, Battery . . . . . . . . . . . . 180
Retained Accessory (RAP) . . . 251
Seat Adjustment . . . . . . . . . . . . . . . . 60
Steering Fluid . . . . . . . . . . . . . . . . . 359
Windows . . . . . . . . . . . . . . . . . . . . . . . 52
Power Assist Steps . . . . . . . . . . . . . . 43
Pregnancy, Using Seat Belts . . . . 74
Privacy
Vehicle Data Recording . . . . . . . 473 Program
Courtesy Transportation . . . . . . 467
Proposition 65 Warning,
California . . . . . . . . . . . .336, 362, 421, Back Cover
R
Radio Frequency Statement . . . . 471
Radio Reception . . . . . . . . . . . . . . . . 188
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 185
Satellite . . . . . . . . . . . . . . . . . . . . . . . 187
Reading Lamps . . . . . . . . . . . . . . . . . 178
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 365 Locking . . . . . . . . . . . . . . . . . . . . . . . 278
Rear Seats . . . . . . . . . . . . . . . . . . 66, 68
Rear Vision Camera (RVC) . . . . . 282
Rear Windows . . . . . . . . . . . . . . . . . . . 55
Rearview Mirrors . . . . . . . . . . . . . . . . 52 Automatic Dimming . . . . . . . . . . . . . 52
Reclining Seatbacks . . . . . . . . . . . . . 61
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . 197
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 451
Records Maintenance . . . . . . . . . . . . . . . . . . 455 Recreational Vehicle Towing . . . . 425
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 465
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 37
Remote Vehicle Start . . . . . . . . . . . . 39
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 92
Maintenance . . . . . . . . . . . . . . . . . . 453
Replacing Airbag System . . . . . . . . 92
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 111
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 76
Reporting Safety Defects Canadian Government . . . . . . . . 472
General Motors . . . . . . . . . . . . . . . 473
U.S. Government . . . . . . . . . . . . . 472
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 98
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 251
Reverse Tilt Mirrors . . . . . . . . . . . . . . 51
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 235
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 465