Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
252 Driving and Operating
turned from ON/RUN to LOCK/OFF,
the windows and sunroof continue
to work up to 10 minutes or until any
door is opened. The radio continues
to work for up to 10 minutes or until
the driver door is opened.
Accessory Power Outlets (APOs)
The vehicle may have Accessory
Power Outlets (APOs) in several
locations. SeePower Outlets0132.
The APOs in the console or center
seat position are powered by
Retained Accessory Power (RAP).
They will continue to work for up to
10 minutes after the key is turned
from ON/RUN to LOCK/OFF, or until
the driver door is opened.
The APOs on the center stack come
from the factory powered directly
from the vehicle battery, and supply
accessory power at all times,
regardless of ignition key position.
If electronic items are left plugged
into these APOs for long periods of
time with the vehicle off, the vehicle
battery could be drained. The vehicle may not start if the battery is
allowed to drain for an extended
period of time.
Engine Coolant Heater
The engine heater can provide
easier starting and better fuel
economy during engine warm-up in
cold weather conditions at or below
−18 °C (0 °F). Vehicles with an
engine heater should be plugged in
at least four hours before starting.
An internal thermostat in the
plug-end of the cord may exist,
which will prevent engine coolant
heater operation at temperatures
above
−18 °C (0 °F).
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
{Warning
Do not plug in the engine block
heater while the vehicle is parked
in a garage or under a carport.
Property damage or personal (Continued)
Warning (Continued)
injury may result. Always park the
vehicle in a clear open area away
from buildings or structures.
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and unwrap theelectrical cord. The cord is
secured to the driver side
fender with a clip, next to the
engine compartment fuse
block. Carefully remove the
wire tie that bundles the
electrical plug. Do not cut the
electrical cord.
Check the heater cord for
damage. If it is damaged, do
not use it. See your dealer for
a replacement. Inspect the
cord for damage yearly.
3. Plug the cord into a normal, grounded 110-volt AC outlet.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Vehicle Care 381
FusesUsage
2 Accessory power outlet 4
7 Body control module 4
8 Body control module 8
9 Rear seat entertainment
10 Cargo lamp
15 Steering wheel controls
18 Radio
19 –
20 Sunroof
23 Airbag/Info
26 Export/Power take off/ Special equipment
option/Battery 1
27 Obstacle detection/ USB ports
28 Body control module 2
32 Special equipment option/Battery 2 Fuses
Usage
35 Air conditioning inverter
36 Amplifier
37 Battery system
39 Rear sliding window
42 Right door window motor
43 Front blower
44 Special equipment option
45 Body control module 6
46 Body control module 7
47 Passenger seat
Relays Usage
50 Retained accessory power
51 Rear sliding window open
52 Rear sliding window closeInstrument Panel Fuse
Block (Left)
The left instrument panel fuse block
access door is on the driver side
edge of the instrument panel.
Pull off the cover to access the fuse
block.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
394 Vehicle Care
inflation pressure is high, press
on the metal stem in the center
of the tire valve to release air.
Re-check the tire pressure with
the tire gauge.
Put the valve caps back on the
valve stems to keep out dirt and
moisture and prevent leaks. Use
only valve caps designed for the
vehicle by GM. TPMS sensors
could be damaged and would
not be covered by the vehicle
warranty.
Tire Pressure for
High-Speed Operation
{Warning
Driving at high speeds, 160 km/h
(100 mph) or higher, puts
additional strain on tires.
Sustained high-speed driving
causes excessive heat buildup
and can cause sudden tire failure.(Continued)
Warning (Continued)
This could cause a crash, and
you or others could be killed.
Some high-speed rated tires
require inflation pressure
adjustment for high-speed
operation. When speed limits and
road conditions allow the vehicle
to be driven at high speeds, make
sure the tires are rated for
high-speed operation, are in
excellent condition, and are set to
the correct cold tire inflation
pressure for the vehicle load.
Vehicles with P275/55R20 or
P285/50R20 size tires require
inflation pressure adjustment when
driving the vehicle at speeds of
160 km/h (100 mph) or higher. Set
the cold tire inflation pressure to
20 kPa (3 psi) above the
recommended cold tire pressure
shown on the Tire and Loading
Information label. Return the tires to the
recommended cold tire inflation
pressure when high-speed driving
has ended. See
Vehicle Load Limits
0 239 andTire Pressure 0392.
Tire Pressure Monitor
System
The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
the air pressure in your tires and
transmit tire pressure readings to a
receiver located in the vehicle.
Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
by the vehicle manufacturer on the
vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 395
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS) that illuminates a low tire
pressure telltale when one or more
of your tires is significantly
under-inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on a
significantly under-inflated tire
causes the tire to overheat and can
lead to tire failure. Under-inflation
also reduces fuel efficiency and tire
tread life, and may affect the
vehicle's handling and stopping
ability.
Please note that the TPMS is not a
substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if under-inflation has
not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start-ups as
long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow the
TPMS to continue to function
properly.See
Tire Pressure Monitor
Operation 0395.
See Radio Frequency Statement
0 471.
Tire Pressure Monitor
Operation
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS is designed to warn the
driver when a low tire pressure
condition exists. TPMS sensors are
mounted onto each tire and wheel
assembly, excluding the spare tire
and wheel assembly. The TPMS
sensors monitor the air pressure in
the tires and transmit the tire
pressure readings to a receiver
located in the vehicle.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 397
light and the DIC message
should go off after the road tire
is replaced and the sensor
matching process is performed
successfully. See "TPMS Sensor
Matching Process" later in this
section.
. The TPMS sensor matching
process was not done or not
completed successfully after
rotating the tires. The
malfunction light and the DIC
message should go off after
successfully completing the
sensor matching process. See
"TPMS Sensor Matching
Process" later in this section.
. One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See
your dealer for service.
. Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended could prevent the TPMS from
functioning properly. See
Buying
New Tires 0403.
. Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire pressure condition. See
your dealer for service if the TPMS
malfunction light and DIC message
come on and stay on.
Tire Fill Alert (If Equipped)
This feature provides visual and
audible alerts outside the vehicle to
help when inflating an underinflated
tire to the recommended cold tire
pressure.
When the low tire pressure warning
light comes on: 1. Park the vehicle in a safe, level place.
2. Set the parking brake firmly.
3. Place the vehicle in P (Park). 4. Add air to the tire that is
underinflated. The turn signal
lamp will flash.
When the recommended
pressure is reached, the horn
sounds once and the turn
signal lamp will stop flashing
and briefly turn solid.
Repeat these steps for all
underinflated tires that have
illuminated the low tire pressure
warning light.
If the tire is overinflated by more
than 35 kPa (5 psi), the horn will
sound multiple times and the turn
signal lamp will continue to flash for
eight seconds after filling stops. To
release and correct the pressure,
while the turn signal lamp is still
flashing, briefly press the center of
the valve stem. When the
recommended pressure is reached,
the horn sounds once.
If the turn signal lamp does not flash
within 15 seconds after starting to
inflate the tire, the tire fill alert has
not been activated or is not working.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
422 Vehicle Care
may not be able to get enough
power from a single battery in
another vehicle to start your
diesel engine. If your vehicle
has more than one battery,
using the battery that is closer
to the starter will reduce
electrical resistance. This is
located on the passenger side,
in the rear of the engine
compartment.
3. Get the vehicles close enough so the jumper cables can
reach, but be sure the vehicles
are not touching each other.
If they are, it could cause an
unwanted ground connection.
You would not be able to start
your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking brake. If you have a
four-wheel-drive vehicle, be
sure the transfer case is in a
drive gear, not in N (Neutral).
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
4. Turn the ignition off on both vehicles. Unplug unnecessary
accessories plugged into the
accessory power outlets. Turn
off the radio and all the lamps
that are not needed. This will
avoid sparks and help save
both batteries. And it could
save the radio! 5. Open the hood on the other
vehicle and locate the
positive (+) and negative (−)
terminal locations on that
vehicle.
The positive (+) terminal is
under a red plastic cover at the
positive battery post. To
uncover the positive (+)
terminal, open the red plastic
cover.
For more information on the
location of the remote
positive (+) and remote
negative (−) terminals, see
Engine Compartment Overview
0338.
{Warning
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing, and tools away from any
underhood electric fan.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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438 Vehicle Care
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change(Continued)
Caution (Continued)
the appearance and feel of
leather or soft trim, and are not
recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with
any plastic or painted surface in
the vehicle, blot immediately and
clean with a soft cloth dampened
with a mild soap solution.
Damage caused by air fresheners
would not be covered by the
vehicle warranty.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 461
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 461
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 463
Customer Assistance for Text Telephone (TTY) Users . . . . . 464
Online Owner Center . . . . . . . . . 464
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 465
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 465
Scheduling Service Appointments . . . . . . . . . . . . . . . 467
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 467
Collision Damage Repair . . . . . 468
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 470
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 471
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 472
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 472
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 473
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 473
Event Data Recorders . . . . . . . . 473
OnStar . . . . . . . . . . . . . . . . . . . . . . . 474
Infotainment System . . . . . . . . . . 474
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.