Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Service and Maintenance 437
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services—their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories. .
To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0440 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
438 Service and Maintenance
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires. Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see
Interior Care 0423 and
Exterior Care 0418.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
. Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
. Your dealer has the required
equipment to ensure proper
wheel alignment.
Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
. Signs of damage include
scratches, cracks, and chips.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Service and Maintenance 441
UsageFluid/Lubricant
Front Axle Driveshaft Splines (All
4WD 1500/2500/3500 Series) and
Rear Axle Driveshaft Splines (All 2WD 1500 Series) Spline Lubricant, Special Lubricant (GM Part No. 19257121, in
Canada 19257122).
Front Axle (Four-Wheel Drive) SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 88900401, in Canada 89021678).
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 19353126, in Canada 19353127).
Hydraulic Power Steering System (2500/3500 Series Only) GM Power Steering Fluid (GM Part No. 19329450, in Canada 19329451).
Key Lock Cylinders, Hood Hinges, Body Door Hinge Pins, Tailgate
Hinge and Linkage, Fuel Door Hinge,
Tailgate Handle Pivot Points, Hinges, Latch Bolt, and Linkage Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Rear Axle (1500 Series) SAE 75W-85 Synthetic Axle Lubricant (GM Part No. 19300457, in Canada 19300458).
Rear Axle (2500/3500 Series) SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 88900401, in Canada 89021678).
Rear Driveline Center Spline (Two-Piece Driveshaft) Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or
lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Transfer Case (Four-Wheel Drive) DEXRON-VI Automatic Transmission Fluid.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
458 Customer Information
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0453.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 081.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Customer Information 461
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0811.
In other Central America and
Caribbean Countries, call
52-722-236-0680.Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an air
bag deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less. The
EDR in this vehicle is designed to
record such data as:
.How various systems in your
vehicle were operating;
. Whether or not the driver and
passenger safety belts were
buckled/fastened;
. How far (if at all) the driver was
depressing the accelerator and/
or brake pedal; and,
. How fast the vehicle was
traveling.
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Index 475
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 325
Accessory Power . . . . . . . . . . . . . . . 251
Active Fuel Management . . . . . . . 254
Add-On Electrical Equipment . . . 318
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 318
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 465
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 437
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . 246
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 58
Agreements Trademarks and License . . . . . 210
Air Cleaner/Filter, Engine . . . . . . . 338
Air Conditioning . . . . . .216, 218, 220
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 223
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 223
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 90
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 80
Passenger Sensing System . . . . 84 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 80
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 81
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 79
Where Are the Airbags? . . . . . . . . 77
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 89
Light On-Off . . . . . . . . . . . . . . . . . . 144
On-Off Light . . . . . . . . . . . . . . . . . . 144
On-Off Switch . . . . . . . . . . . . . . . . . . 82
Passenger Status Indicator . . . 145
Readiness Light . . . . . . . . . . . . . . 143
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 88
System Check . . . . . . . . . . . . . . . . . . 76
Alarm Vehicle Security . . . . . . . . . . . . . . . . 43
All-Season Tires . . . . . . . . . . . . . . . . 370
All-Terrain Tires . . . . . . . . . . . . . . . . . 372
AM-FM Radio . . . . . . . . . . . . . . . . . . . 185
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . 189
Multi-band . . . . . . . . . . . . . . . . . . . . 189
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
476 Index
Antilock Brake System (ABS) . . . 270Warning Light . . . . . . . . . . . . . . . . . 149
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 418
Interior . . . . . . . . . . . . . . . . . . . . . . . . 423
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . 209
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 453
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 282
Assistance Systems for Parking and Backing . . . . . . . . . . 280
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . 196
Theft-Deterrent Feature . . . . . . . 182
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 48
Door Locks . . . . . . . . . . . . . . . . . . . . . 40
Forward Braking . . . . . . . . . . . . . . 285
Headlamp System . . . . . . . . . . . . 174
Transmission . . . . . . . . . . . . . . . . . 256
Transmission Fluid . . . . . . 335, 337
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 259
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 354 Auxiliary
Roof Mounted Lamp . . . . . . . . . . 176
Auxiliary Jack . . . . . . . . . . . . . . . . . . . 195
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . 190
Axle, Front . . . . . . . . . . . . . . . . . . . . . . 350
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 351
B
Battery Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 180
Load Management . . . . . . . . . . . . 179
Power Protection . . . . . . . . . . . . . 180
Battery - North America . . . . 349, 408
Blade Replacement, Wiper . . . . . 355
Blind Spot Mirrors . . . . . . . . . . . . . . . 48
Bluetooth Overview . . . . . . . . . . . . . . . . 203, 205
Bluetooth Audio . . . . . . . . . . . . . . . . 196
Brake Pedal and AdjustableThrottle . . . . . . . . . . . . . . . . . . . . . . 246
System Warning Light . . . . . . . . 148
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 347 Antilock . . . . . . . . . . . . . . . . . . . . . . . 270
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 272
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 348 Brakes (cont'd)
Parking . . . . . . . . . . . . . . . . . . . . . . . 271
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 227 Automatic Forward . . . . . . . . . . . 285
Break-In, New Vehicle . . . . . . . . . . 246
Bulb Replacement Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 361
Fog Lamps . . . . . . . . . . . . . . . . . . . 359
Halogen Bulbs . . . . . . . . . . . . . . . . 357
Headlamp Aiming . . . . . . . . . . . . . 357
Headlamps . . . . . . . . . . . . . . . . . . . 357
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 358
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 358
Taillamps . . . . . . . . . . . . . . . . . . . . . 359
Taillamps, Turn Signal, Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 359
Buying New Tires . . . . . . . . . . . . . . . 389
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 129
Chevrolet Silverado LD 1500 and Silverado 2500/3500 Owner Manual (GMNA-
Localizing-U.S./Canada-12162993) - 2019 - crc - 4/4/18
Index 479
Extender, Seat Belt . . . . . . . . . . . . . . 74
Exterior Cargo Lamps . . . . . . . . . . 177
Exterior Lamp Controls . . . . . . . . . 171
Exterior Lamps Off Reminder . . . 173
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . 180
F
FanEngine . . . . . . . . . . . . . . . . . . . . . . . . 345
Fast Idle System . . . . . . . . . . . . . . . . 250
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter, Engine Air Cleaner . . . . . . . . . . . 338
Fixed Mast Antenna . . . . . . . . . . . . 189
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 174
Flashers, Hazard Warning . . . . . . 175
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 394 Changing . . . . . . . . . . . . . . . . . . . . . 396
FlexFuel
E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Floor Console Storage . . . . . . . . . . 124
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 426
Fluid Automatic
Transmission . . . . . . . . . . . 335, 337
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 348 Fluid (cont'd)
Four-Wheel Drive
Transfer Case . . . . . . . . . . . . . . . 262
Power Steering . . . . . . . . . . . . . . . 345
Washer . . . . . . . . . . . . . . . . . . . . . . . 346
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 176 Bulb Replacement . . . . . . . . . . . . 359
Folding Mirrors . . . . . . . . . . . . . . . . . . 47
Forward Automatic Braking . . . . . 285
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 282
Four-Wheel Drive . . . . . . . . . . 262, 350
Four-Wheel-Drive Light . . . . . . . . . 150
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 459
Front Axle . . . . . . . . . . . . . . . . . . . . . . 350
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 57
Heated and Ventilated . . . . . . . . . . 63
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 290
Economy Driving . . . . . . . . . . . . . . . 32
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 293
Filling the Tank . . . . . . . . . . . . . . . 291
Foreign Countries . . . . . . . . . . . . 290 Fuel (cont'd)
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 139
Low Fuel Warning Light . . . . . . . 153
Management, Active . . . . . . . . . . 254
Prohibited Fuels . . . . . . . . . . . . . . 290
Recommended . . . . . . . . . . . . . . . 290
Top Tier . . . . . . . . . . . . . . . . . . . . . . 289
Full-Size Spare Tire . . . . . . . . . . . . 407
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 362
Fuses and Circuit Breakers . . . 362
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 366, 367
G
Garage Door Opener . . . . . . . . . . . 167
Programming . . . . . . . . . . . . . . . . . 167
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 356
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . 141
Engine Oil Pressure . . . . . . . . . . 140
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Odometer . . . . . . . . . . . . . . . . . . . . . 139
Speedometer . . . . . . . . . . . . . . . . . 139
Tachometer . . . . . . . . . . . . . . . . . . . 139
Trip Odometer . . . . . . . . . . . . . . . . 139