2018 CHEVROLET SILVERADO 1500 emergency towing

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
358 Vehicle Care
Overheated Engine
Protection
Operating Mode
If an overheated engine condition
exists and the ENGINE POWER IS
REDUCED message displays, an
overheat protection mode which
alternates firing groups of cylinders
helps to prevent engine damage. In
this mode, a loss in power and
engine performance will be noticed.
This operating mode allows the
vehicle to be driven to a safe place
in an emergency. Driving extended
distances and/or towing a trailer in
the overheat protection mode
should be avoided.
Caution
After driving in the overheated
engine protection operating
mode, the engine oil will be
severely degraded. Any repairs
performed before the engine is
cool may cause engine damage.
Allow the engine to cool before(Continued)
Caution (Continued)
attempting any repair. Repair the
cause of coolant loss, change the
oil, and reset the oil life system.
SeeEngine Oil 0343.
Engine Fan
If the vehicle has a clutched engine
cooling fan, when the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions,
the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle
loading, trailer towing, and/or high
outside temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as the
transmission slipping or making
extra shifts. It is merely the cooling
system functioning properly. The fan will slow down when additional
cooling is not required and the
clutch disengages.
This fan noise may also be heard
when starting the engine. It will go
away as the fan clutch partially
disengages.
If the vehicle has electric cooling
fan(s), the fans may be heard
spinning at low speed during most
everyday driving. The fans may turn
off if no cooling is required. Under
heavy vehicle loading, trailer towing,
high outside temperatures,
or operation of the air conditioning
system, the fans may change to
high speed and an increase in fan
noise may be heard. This is normal
and indicates that the cooling
system is functioning properly. The
fans will change to low speed when
additional cooling is no longer
required.
The electric engine cooling fans
may run after the engine has been
turned. off. This is normal and no
service is required.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
466 Customer Information
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
Customer Information 469
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacementparts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0
465.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11349200) - 2018 - CRC - 2/27/18
490 Index
D
Damage Repair, Collision . . . . . . . 468
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 474
OnStar . . . . . . . . . . . . . . . . . . . . . . . 474
Data Recorders, Event . . . . . . . . . 473
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 174
Defensive Driving . . . . . . . . . . . . . . . 228
Diagnostics
OnStar . . . . . . . . . . . . . . . . . . . . . . . 480
Distracted Driving . . . . . . . . . . . . . . . 227
Dome Lamps . . . . . . . . . . . . . . . . . . . 178
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Power Locks . . . . . . . . . . . . . . . . . . . . 41
Drive Belt Routing, Engine . . . . . . 460
Driver Assistance Systems . . . . . 281
Driver Information Center (DIC) . . . . . . . . . . . . . 155, 156
Driving Assistance Systems . . . . . . . . . . 285
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 296
Defensive . . . . . . . . . . . . . . . . . . . . . 228
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 228
For Better Fuel Economy . . . . . . . 32 Driving (cont'd)
Hill and Mountain Roads . . . . . . 236
If the Vehicle is Stuck . . . . . . . . . 238
Loss of Control . . . . . . . . . . . . . . . 230
Off-Road . . . . . . . . . . . . . . . . . . . . . 231
Off-Road Recovery . . . . . . . . . . . 230
Vehicle Load Limits . . . . . . . . . . . 239
Wet Roads . . . . . . . . . . . . . . . . . . . 235
Winter . . . . . . . . . . . . . . . . . . . . . . . . 237
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 220
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 293
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 329
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 376
Fuses and Circuit Breakers . . . 376
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 380, 381
Overload . . . . . . . . . . . . . . . . . . . . . 375
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 476
Engine Air Cleaner/Filter . . . . . . . . . . . . . 351 Engine (cont'd)
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 147
Compartment Overview . . . . . . . 338
Coolant Heater . . . . . . . . . . . . . . . 252
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 142
Cooling System . . . . . . . . . . . . . . . 352
Drive Belt Routing . . . . . . . . . . . . 460
Exhaust . . . . . . . . . . . . . . . . . . . . . . 256
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Oil Life System . . . . . . . . . . . . . . . 346
Oil Pressure Gauge . . . . . . . . . . 141
Overheated Protection Operating Mode . . . . . . . . . . . . . 358
Overheating . . . . . . . . . . . . . . . . . . 356
Power Messages . . . . . . . . . . . . . 160
Running While Parked . . . . . . . . 257
Starting . . . . . . . . . . . . . . . . . . . . . . . 249
Entry Lighting . . . . . . . . . . . . . . . . . . . 179
Equipment, Towing . . . . . . . . . . . . . 318
Event Data Recorders . . . . . . . . . . 473
Exit Lighting . . . . . . . . . . . . . . . . . . . . 179
Extender, Seat Belt . . . . . . . . . . . . . . 75
Exterior Lamp Controls . . . . . . . . . 171
Exterior Lamps Off Reminder . . . 173
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 180