2018 CHEVROLET IMPALA maintenance

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Service and Maintenance 303
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
310 Customer Information
Canada
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas
Please contact the local General
Motors Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user inthe U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.
Membership Benefits
E:
Download owner ’s manuals
and view vehicle-specific how-to
videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 304.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
Chevrolet Owner Centre
(Canada) chevroletowner.ca
Visit the Chevrolet Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and
warranty information.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Customer Information 311
.Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download owner ’s manuals.
. Find the
Chevrolet-recommended
maintenance services.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle. To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Customer Information 317
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner’s Manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner ’s Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00 –
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner ’s
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday –Friday
8:00 AM –6:00 PM Eastern Time For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and Economic
Development (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
326 OnStar
3. Say the entire number withoutpausing, including a “1”and the
area code. System responds:
“OK, calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say “911”without pausing.
System responds: “911.”
4. Say “Call.”System responds:
“OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.”
2. Say “My number.” System
responds: “Your OnStar
Hands-Free Calling number is,”
then says the number.
End a Call
Press=. System responds: “Call
ended.”
Verify Minutes and Expiration
Press=and say “Minutes” then
“Verify” to check how many minutes
remain and their expiration date.
Diagnostics
By monitoring and reporting on the
vehicle’s key systems, OnStar
Advanced Diagnostics provides a
way to keep up on maintenance.
Capabilities vary by model. See
www.onstar.com for details and
system limitations. Message and
data rates may apply. Advanced
Diagnostics requires an active
OnStar paid service plan, e-mail
address on file, and enrollment in
Advanced Diagnostics.
Includes:
. Diagnostic Alerts: Set
preferences to receive real-time
e-mails, texts, or monthly
reports of the vehicle’s health.
Or press
Qto have an Advisor
initiate a remote diagnostic
report. .
Proactive Alerts: Receive a
real-time e-mail or text message
regarding potential issues with
key vehicle components, such
as the battery, fuel system,
or starter system. Alerts for
potential issues appear on the
infotainment display. Proactive
Alerts are designed to help
predict specific types of issues
based on information collected
from the vehicle. Other factors
may affect vehicle performance.
Not all issues will deliver alerts.
In some cases, a dealer service
check may be required to
confirm the accuracy of the
alerts.
. Dealer Maintenance Notification:
Have the vehicle notify your
preferred dealer when it is time
for maintenance. Your dealer will
then contact you to set up an
appointment.
To begin, pressQto speak to an
Advisor, or see www.onstar.com.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Index 333
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 215
Accessory Power . . . . . . . . . . . . . . . 172
Adaptive Cruise Control . . . . . . . . 184
Add-On Electrical Equipment . . . 211
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 327
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 298
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 55
Air Cleaner/Filter, Engine . . . . . . . 224
Air Conditioning . . . . . . . . . . . 147, 150
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 155
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 154
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 80
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 73
Passenger Sensing System . . . . 74
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 72
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 73
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 71 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 70
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 79
Passenger Status Indicator . . . .116
Readiness Light . . . . . . . . . . . . . . .116
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 79
System Check . . . . . . . . . . . . . . . . . . 68
Alarm Vehicle Security . . . . . . . . . . . . . . . . 41
Alert Lane Change . . . . . . . . . . . . . . . . . 198
Side Blind Zone (SBZA) . . . . . . 198
All-Season Tires . . . . . . . . . . . . . . . . 249
Antilock Brake System (ABS) . . . 178 Warning Light . . . . . . . . . . . . . . . . . 121
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 281
Interior . . . . . . . . . . . . . . . . . . . . . . . . 286
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 311
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 195
Assistance Systems for Parking and Backing . . . . . . . . . . 192

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Index 337
FusesEngine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 243
Fuses and Circuit Breakers . . . 243
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 246
G
Garage Door Opener . . . . . . . . . . . 135Programming . . . . . . . . . . . . . . . . . 135
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 236
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . .115
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Odometer . . . . . . . . . . . . . . . . . . . . . .113
Speedometer . . . . . . . . . . . . . . . . . .113
Tachometer . . . . . . . . . . . . . . . . . . . .113
Trip Odometer . . . . . . . . . . . . . . . . .113
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 109
General Information Service and Maintenance . . . . . 291
Towing . . . . . . . . . . . . . . . . . . . . . . . . 206
Vehicle Care . . . . . . . . . . . . . . . . . . 214
Glove Box . . . . . . . . . . . . . . . . . . . . . . 100
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 311
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 238
Hazard Warning Flashers . . . . . . . 141
Head Restraints . . . . . . . . . . . . . . . . . 50
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 237
Automatic . . . . . . . . . . . . . . . . . . . . . 141
Bulb Replacement . . . . . . . . . . . . 238
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 140
Flash-to-Pass . . . . . . . . . . . . . . . . . 140
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 238
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 238
High-Beam On Light . . . . . . . . . . 124
High/Low Beam Changer . . . . . 140
Lamps On Reminder . . . . . . . . . 124
Heated Steering Wheel . . . . . . . . . . . . . . . 104
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Heated Mirrors . . . . . . . . . . . . . . . . . . . 44
Heater
Engine . . . . . . . . . . . . . . . . . . . . . . . . 171
Heating . . . . . . . . . . . . . . . . . . . . 147, 150 High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 242
High-Beam On Light . . . . . . . . . . . . 124
High-Speed Operation . . . . . . . . . . 258
Hill and Mountain Roads . . . . . . . . 161
Hill Start Assist (HSA) . . . . . . . . . . 180
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 63
HVAC . . . . . . . . . . . . . . . . . . . . . . 147, 150
I
Ignition Positions . . . . . . . . . . . . . . . 167
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 42
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 121
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 82
Infotainment . . . . . . . . . . . . . . . . . . . . 146
Infotainment System . . . . . . . . . . . . 320
Instrument Cluster . . . . . . . . . . . . . . 110
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . 99
Interior Rearview Mirrors . . . . . . . . . 45
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-11348316) -
2018 - CRC - 8/22/17
Index 339
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 303
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 298
Maintenance Schedule . . . . . . . . . 293 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 301
Malfunction Indicator Lamp . . . . . 118
Manual Mode . . . . . . . . . . . . . . . . . . . 177
Memory Features . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . 56
Messages Engine Power . . . . . . . . . . . . . . . . 128
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 127
Vehicle Speed . . . . . . . . . . . . . . . . 128
Mirrors Automatic Dimming . . . . . . . . . . . . . 44
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 45
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 43
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 44
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 44
Manual Rearview . . . . . . . . . . . . . . . 45
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Tilt in Reverse . . . . . . . . . . . . . . . . . . 44
Mirrors, Interior Rearview . . . . . . . . 45 Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 258
N
Navigation
OnStar . . . . . . . . . . . . . . . . . . . . . . . 323
Net, Convenience . . . . . . . . . . . . . . 102
New Vehicle Break-In . . . . . . . . . . . 167
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 113
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Off-Road
Recovery . . . . . . . . . . . . . . . . . . . . . 159
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 220
Engine Oil Life System . . . . . . . 222
Pressure Light . . . . . . . . . . . . . . . . 123
Older Children, Restraints . . . . . . . 81
Online Owner Center . . . . . . . . . . . 310
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 320
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 327
OnStar Connections . . . . . . . . . . . . 324
OnStar Diagnostics . . . . . . . . . . . . . 326
OnStar Emergency . . . . . . . . . . . . . 322
OnStar Navigation . . . . . . . . . . . . . . 323
OnStar Overview . . . . . . . . . . . . . . . 321
OnStar Security . . . . . . . . . . . . . . . . 323 Operating Mode
Overheated Engine
Protection . . . . . . . . . . . . . . . . . . . 230
Ordering Service Publications . . . . . . . . . . 316
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 106
Overheated Engine Protection Operating Mode . . . . 230
Overheating, Engine . . . . . . . . . . . . 229
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 172
Shifting Out of . . . . . . . . . . . . . . . . 173
Parking Brake and P (Park)
Mechanism Check . . . . . . . . . . 235
Extended . . . . . . . . . . . . . . . . . . . . . 174
Over Things That Burn . . . . . . . 173
Parking Assist . . . . . . . . . . . . . . . . . . 192
Parking or Backing
Assistance Systems . . . . . . . . . . 192
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 116
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Passenger Sensing System . . . . . 74