Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
24 Keys, Doors, and Windows
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . 26
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . 26
Remote Vehicle Start . . . . . . . . . . 28
Door Locks . . . . . . . . . . . . . . . . . . . . 29
Power Door Locks . . . . . . . . . . . . . 30
Cargo Door Relocking . . . . . . . . . 30
Delayed Locking . . . . . . . . . . . . . . . 30
Automatic Door Locks . . . . . . . . . 31
Lockout Protection . . . . . . . . . . . . . 31
Safety Locks . . . . . . . . . . . . . . . . . . . 31
Doors
Side Door (60/40 Swing-Out) . . . . . . . . . . . . . . . . . . . 32
Sliding Door . . . . . . . . . . . . . . . . . . . 33
Rear Doors . . . . . . . . . . . . . . . . . . . . 33
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 34
Immobilizer . . . . . . . . . . . . . . . . . . . . 34
Immobilizer Operation . . . . . . . . . 34
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 36
Manual Mirrors . . . . . . . . . . . . . . . . . 36
Trailer-Tow Mirrors . . . . . . . . . . . . . 36
Power Mirrors . . . . . . . . . . . . . . . . . . 36
Folding Mirrors . . . . . . . . . . . . . . . . . 37
Heated Mirrors . . . . . . . . . . . . . . . . . 37
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 37
Manual Rearview Mirror . . . . . . . . 37
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 38
Manual Windows . . . . . . . . . . . . . . 38
Power Windows . . . . . . . . . . . . . . . 38
Swing-Out Windows . . . . . . . . . . . 39
Enhanced Technology Glass . . . 40
Rear Windows . . . . . . . . . . . . . . . . . 40
Sun Visors . . . . . . . . . . . . . . . . . . . . . 40
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
the ignition key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the keys in the
ignition, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with the
ignition key.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
Keys, Doors, and Windows 31
Automatic Door Locks
The vehicle may have an automatic
lock/unlock feature. This feature can
be programmed using the Driver
Information Center (DIC). See
Vehicle Personalization0116.
Lockout Protection
This feature protects you from
locking the key in the vehicle when
the key is in the ignition and a door
is open.
If the power lock switch is pressed
when either the driver, passenger,
or rear door is open, all the doors
will lock and then the driver door will
unlock. This feature does not
include the side cargo door.
If the vehicle has an ambulance
package, this feature is disabled.
Safety Locks
Security locks are located on the
front portion of the 60/40 side
swing-out door or the side
sliding door.
60/40 Swing-Out Side
Door —Driver Side Shown,
Passenger Side Similar
For the 60/40 side swing-out door,
move the button to the right for the
driver side door or to the left for the
passenger side door to engage the
security feature.
Move the button to the left for the
driver side door or to the right for
the passenger side door to return
the door locks to normal operation.Side Sliding Door
For the side sliding door, move the
button up to engage the security
feature. Move the button down to
return the door locks to normal
operation.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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34 Keys, Doors, and Windows
Warning (Continued)
permanent injuries or even
death from heat stroke.
Always lock the vehicle
whenever leaving it.
. Outsiders can easily enter
through an unlocked door
when you slow down or stop
the vehicle. Locking the
doors can help prevent this
from happening.
To open the rear doors from the
outside, pull the handle toward you
to open the passenger side rear
door first.
To open the driver side rear door,
pull the latch release at the inside
edge of the door.
To close the rear doors, close the
driver side rear door first. Then
close the passenger side rear door.
Check to make sure both doors are
completely closed.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Immobilizer
See Radio Frequency Statement
0 328.
Immobilizer Operation
This vehicle is equipped with the
PASS-Key®III+ (Personalized
Automotive Security System)
theft-deterrent system. PASS-Key III
+ is a passive theft deterrent
system.
The system is automatically armed
when the key is removed from the
ignition.
You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 35
If the engine does not start and the
security light comes on, the key may
have a damaged transponder. Turn
the ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. If the engine
still does not start with the other key,
the vehicle needs service. If the
vehicle does start, the first key may
be faulty. See your dealer or a
locksmith who can service the
PASS-Key III+ to have a new
key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to eight keys may be
programmed for the vehicle. This
procedure is for learning additional
keys only. If all the currently
programmed keys are lost or do not
operate, you must see your dealer
or a locksmith who can service
PASS-Key III+ to have keys made
and programmed to the system.See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank that is cut exactly as
the ignition key that operates the
system.
To program the new key:
1. Verify the new key has
1
stamped on it.
2. Insert the original, already programmed key into the
ignition lock cylinder and start
the engine. If the engine will
not start, see your dealer for
service.
3. After the engine has started, turn the ignition off and remove
the key.
4. Insert the key to be programmed and turn the
ignition on within 10 seconds of
removing the previous key.
The security message will turn
off once the key has been
programmed. It may not be
apparent that the security
message went on due to how
quickly the key is programmed. 5. Repeat Steps 1–4 if additional
keys are to be programmed.
If you lose or damage a
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device that
disarms or deactivates the
theft-deterrent system in the vehicle.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 41
Seats and
Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . 42
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . 42
Power Seat Adjustment . . . . . . . . 42
Reclining Seatbacks . . . . . . . . . . . 43
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . 44
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . 47
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 48
Lap-Shoulder Belt . . . . . . . . . . . . . 49
Seat Belt Use During Pregnancy . . . . . . . . . . . . . . . . . . . . 54
Seat Belt Extender . . . . . . . . . . . . . 55
Safety System Check . . . . . . . . . . 55
Seat Belt Care . . . . . . . . . . . . . . . . . 55
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . 55
Airbag System
Airbag System . . . . . . . . . . . . . . . . . 56 Where Are the Airbags? . . . . . . . 58
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . 60
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . 61
How Does an Airbag Restrain? . . . . . . . . . . . . . . . . . . . . . 61
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . 62
Airbag On-Off Switch . . . . . . . . . . 63
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . 66
Adding Equipment to the Airbag-Equipped Vehicle . . . . . 67
Airbag System Check . . . . . . . . . . 67
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . 67
Child Restraints
Older Children . . . . . . . . . . . . . . . . . 68
Infants and Young Children . . . . 70
Child Restraint Systems . . . . . . . 72
Where to Put the Restraint . . . . . 74
Lower Anchors and Tethers forChildren (LATCH System) . . . . 75
Replacing LATCH System Parts After a Crash . . . . . . . . . . . . . . . . . 81
Securing Child Restraints (With the Seat Belt in the
Rear Seat) . . . . . . . . . . . . . . . . . . . 82 Securing Child Restraints (With
the Seat Belt in the
Front Seat) . . . . . . . . . . . . . . . . . . . 84
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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50 Seats and Restraints
If the shoulder portion of a
passenger belt is pulled out all
the way, the child restraint
locking feature may be
engaged. If this happens, let
the belt go back all the way
and start again.
3. Push the latch plate into thebuckle until it clicks.
Pull up on the latch plate to
make sure it is secure. If the
belt is not long enough, see
Seat Belt Extender 055. Position the release button on
the buckle so that the seat belt
could be quickly unbuckled if
necessary.
4. If equipped with a shoulder belt height adjuster, move it to the
height that is right for you.
See “Seat belt Height Adjuster”
later in this section for
instructions on use and
important safety information.
5. To make the lap part tight, pull
up on the shoulder belt. It may be necessary to pull
stitching on the seat belt
through the latch plate to fully
tighten the lap belt on smaller
occupants.
To unlatch the belt, push the button
on the buckle. The belt should
return to its stowed position. Slide
the latch plate up the seat belt
webbing when the seat belt is not in
use. The latch plate should rest on
the stitching on the seat belt, near
the guide loop on the side wall.
Always stow the seat belt slowly.
If the seat belt webbing returns
quickly to the stowed position, the
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 55
Seat Belt Extender
If the vehicle's seat belt will fasten
around you, you should use it.
But if a seat belt is not long enough,
your dealer will order you an
extender. When you go in to order it,
take the heaviest coat you will wear,
so the extender will be long enough
for you. To help avoid personal
injury, do not let someone else use
it, and use it only for the seat it is
made to fit. The extender has been
designed for adults. Never use it for
securing child restraints. For more
information on the proper use and fit
of seat belt extenders see the
instruction sheet that comes with
the extender.
Safety System Check
Periodically check the seat belt
reminder, seat belts, buckles, latch
plates, retractors, shoulder belt
height adjusters (if equipped), and
seat belt anchorages to make sure
they are all in working order. Look
for any other loose or damaged seat
belt system parts that might keep aseat belt system from performing
properly. See your dealer to have it
repaired. Torn or frayed seat belts
may not protect you in a crash.
They can rip apart under impact
forces. If a belt is torn or frayed,
have it replaced immediately.
Make sure the seat belt reminder
light is working. See
Seat Belt
Reminders 0102.
Keep seat belts clean and dry. See
Seat Belt Care 055.
Seat Belt Care
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse seat belt webbing only with
mild soap and lukewarm water.
Allow the webbing to dry. Seat belts should be properly cared
for and maintained.
Seat belt hardware should be kept
dry and free of dust or debris. As
necessary exterior hard surfaces
and seat belt webbing may be lightly
cleaned with mild soap and water.
Ensure there is not excessive dust
or debris in the mechanism. If dust
or debris exists in the system please
see the dealer. Parts may need to
be replaced to ensure proper
functionality of the system.
Replacing Seat Belt
System Parts after a
Crash
{Warning
A crash can damage the seat belt
system in the vehicle. A damaged
seat belt system may not properly
protect the person using it,
resulting in serious injury or even
death in a crash. To help make
sure the seat belt systems are
(Continued)
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
11374212) - 2018 - crc - 2/2/18
58 Seats and Restraints
{Warning
Because airbags inflate with great
force and faster than the blink of
an eye, anyone who is up
against, or very close to, any
airbag when it inflates can be
seriously injured or killed. Do not
sit unnecessarily close to any
airbag, as you would be if sitting
on the edge of the seat or leaning
forward. Seat belts help keep you
in position before and during a
crash. Always wear a seat belt,
even with airbags. The driver
should sit as far back as possible
while still maintaining control of
the vehicle. The seat belts and
the front outboard passenger
airbags are most effective when
you are sitting well back and
upright in the seat with both feet
on the floor.(Continued)
Warning (Continued)
Occupants should not lean on or
sleep against the door or side
windows in seating positions with
seat-mounted side impact airbags
and/or roof-rail airbags.
{Warning
Children who are up against,
or very close to, any airbag when
it inflates can be seriously injured
or killed. Always secure children
properly in the vehicle. To read
how, seeOlder Children 068 or
Infants and Young Children 070.
There is an airbag readiness light
on the instrument panel, which
shows the airbag symbol.
The system checks the airbag
electrical system for malfunctions.
The light tells you if there is an
electrical problem. See Airbag
Readiness Light 0102.
Where Are the Airbags?
The driver frontal airbag is in the
center of the steering wheel.