Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
Vehicle Care 229
Caution
If any accessories are left on or
plugged in during the jump
starting procedure, they could be
damaged. The repairs would not
be covered by the vehicle
warranty. Whenever possible, turn
off or unplug all accessories on
either vehicle when jump starting.
3. Turn off the ignition on both vehicles. Unplug unnecessary
accessories from the cigarette
lighter or the accessory power
outlet. Turn off the radio and all
lamps that are not needed.
This will avoid sparks and help
save both batteries. And it
could save the radio!
4. Open the hoods and locate the positive (+) and negative (−)
terminal locations of the other
vehicle.
{Warning
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need more
light.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{Warning
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running. 5. Check that the jumper cables
do not have loose or missing
insulation. If they do, you could
get a shock. The vehicles
could be damaged too.
Before you connect the cables,
here are some basic things you
should know. Positive (+) will
go to positive (+) or to a remote
positive (+) terminal if
equipped. Negative (−) will go
to an unpainted metal part or to
a remote negative (−) terminal
if equipped.
Do not connect positive (+) to
negative (−) or you will get a
short that would damage the
battery and possibly other parts
too. Do not connect the
negative (−) cable to the
negative (−) terminal on the
dead battery because this can
cause sparks.
6. Connect the red positive (+) cable to the positive (+)
terminal (1) of the dead battery.
Use a remote positive (+)
terminal if equipped. Do not let
the other end touch metal.
Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
230 Vehicle Care
Connect it to the positive (+)
terminal (4) of the good battery.
Use a remote positive (+)
terminal if equipped.
7. Connect the black negative (−) cable to the negative (−)
terminal (3) of the good battery.
Use a remote negative (−)
terminal if equipped.
Do not let the other end touch
anything until the next step.
The other end of the
negative (−) cable does not go
to the dead battery. It goes to
the shock tower, or to a remote
negative (−) terminal on the
vehicle with the dead battery.
8. Connect the other end of the negative (−) cable to the
negative (−) grounding point (2)
on the shock tower of the
vehicle with the dead battery.Caution
Make sure the jumper cables do
not touch moving parts in the
engine compartment and that the
cable clamps do not contact any
other metal.
9. Start the vehicle with the good battery and run the engine for a
few minutes.
10. Keep the engine speed of the booster vehicle at about 2,000
rpm, and start the engine of the
vehicle being jump started.
Caution
Do not keep the starter motor
engaged for more than
10 seconds. If the engine does
not start right away, turn the key
off and wait three to four seconds
before trying again. 11. After starting the engine,
disconnect jumper cables as
directed below.
12. If it will not start after a few tries, it probably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Chevrolet City Express Owner Manual (GMNA-Localizing-U.S./Canada-
11683523) - 2018 - CRC - 7/10/17
268 Customer Information
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
.
Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
